Merge pull request 'Release v1.10.0: banner colours + urgent, and 3 UI fixes' (#183 ) from development into master

Merge pull request 'feat(banner): per-campaign colour overrides and urgent alerts' (#182 ) from feature/banner-colors-urgent into development
feat(banner): per-campaign colour overrides and urgent alerts
2026-07-05 14:10:25 +00:00 · 2026-07-05 13:57:32 +00:00 · 2026-07-05 15:36:35 +02:00 · 2026-07-05 12:24:08 +00:00 · 2026-07-05 12:20:38 +00:00 · 2026-07-05 12:16:22 +00:00
249 changed files with 16680 additions and 717 deletions
@@ -26,12 +26,12 @@ on:
  push:
    branches: [development]

-# The dictionary release the test suite validates against — the current
-# scrabble-dictionary release. Centralised here so a release bump is one edit; the
-# unit/integration jobs inherit it. The deploy job overrides it per contour with
-# vars.TEST_DICT_VERSION (the seed for a fresh volume), see deploy/README.md.
+# The dictionary release. One Gitea variable is the single source of truth: the
+# test suite validates against it here (inherited by the unit/integration jobs) and
+# both contours' deploy jobs seed a fresh volume with the same value. A release bump
+# is one edit (the variable). See deploy/README.md.
 env:
-  DICT_VERSION: v1.3.1
+  DICT_VERSION: ${{ vars.DICT_VERSION }}

 jobs:
  # changes detects which areas a PR/push touched, so the test jobs can skip when
@@ -73,6 +73,9 @@ jobs:
            go=false; ui=false
            if echo "$files" | grep -qE '^(backend/|pkg/|gateway/|platform/|loadtest/|go\.work)'; then go=true; fi
            if echo "$files" | grep -qE '^ui/'; then ui=true; fi
+            # The render sidecar bundles ui/src/lib, so its dir rides the ui lane (the
+            # deploy's compose build picks it up either way).
+            if echo "$files" | grep -qE '^renderer/'; then ui=true; fi
            # A workflow or deploy change re-runs everything as a safety net.
            if echo "$files" | grep -qE '^(\.gitea/workflows/|deploy/)'; then go=true; ui=true; fi
          else
@@ -199,6 +202,14 @@ jobs:
      - name: Bundle-size budget
        run: node scripts/bundle-size.mjs

+      # The render sidecar executes the shared ui/src/lib/gameimage.ts on skia-canvas;
+      # its smoke test guards the bundling + skia seam (docs/TESTING.md).
+      - name: Render sidecar test
+        working-directory: renderer
+        run: |
+          pnpm install --frozen-lockfile
+          pnpm test
+
      - name: Install Playwright browsers
        run: pnpm exec playwright install chromium webkit
        timeout-minutes: 5
@@ -207,11 +218,66 @@ jobs:
        run: pnpm run test:e2e
        timeout-minutes: 5

+  # conformance proves the client's local move preview (the ported dawg reader +
+  # validator, ui/src/lib/dict) byte-for-byte against the authoritative Go engine:
+  # a Go step generates golden parity vectors from the release dictionaries, then the
+  # gated Vitest suite replays them. It spans both toolchains, so it runs whenever the
+  # Go engine side or the UI side changed.
+  conformance:
+    needs: changes
+    if: ${{ needs.changes.outputs.go == 'true' || needs.changes.outputs.ui == 'true' }}
+    runs-on: ubuntu-latest
+    defaults:
+      run:
+        shell: bash
+    env:
+      GOPRIVATE: gitea.iliadenisov.ru/*
+    steps:
+      - name: Checkout
+        uses: actions/checkout@v4
+
+      - name: Fetch dictionary DAWGs
+        run: |
+          mkdir -p "${GITHUB_WORKSPACE}/dawg"
+          curl -fsSL -o /tmp/dawg.tar.gz "https://gitea.iliadenisov.ru/developer/scrabble-dictionary/releases/download/${DICT_VERSION}/scrabble-dawg-${DICT_VERSION}.tar.gz"
+          tar xzf /tmp/dawg.tar.gz -C "${GITHUB_WORKSPACE}/dawg"
+
+      - name: Set up Go
+        uses: actions/setup-go@v5
+        with:
+          go-version-file: go.work
+          cache: true
+
+      - name: Generate golden parity vectors
+        run: |
+          go run ./backend/cmd/dictgen -dawg-dir "${GITHUB_WORKSPACE}/dawg" -out /tmp/dictgold
+          go run ./backend/cmd/validategen -dawg-dir "${GITHUB_WORKSPACE}/dawg" -out /tmp/validgold
+
+      - name: Set up Node
+        uses: actions/setup-node@v4
+        with:
+          node-version: 22
+
+      - name: Install pnpm
+        run: npm install -g pnpm@11.0.9
+
+      - name: Install deps
+        working-directory: ui
+        run: pnpm install --frozen-lockfile
+
+      - name: Local-eval conformance (reader + validator vs the Go engine)
+        working-directory: ui
+        env:
+          DICT_DAWG_DIR: ${{ github.workspace }}/dawg
+          DICT_GOLD_DIR: /tmp/dictgold
+          DICT_VALID_DIR: /tmp/validgold
+        run: pnpm exec vitest run src/lib/dict/
+
  # gate is the single branch-protection required check. It always runs and passes
  # only when each upstream job succeeded or was skipped (a path-filtered no-op),
  # failing the merge if any actually failed or was cancelled.
  gate:
-    needs: [unit, integration, ui]
+    needs: [unit, integration, ui, conformance]
    if: always()
    runs-on: ubuntu-latest
    defaults:
@@ -221,7 +287,7 @@ jobs:
      - name: Aggregate required checks
        run: |
          fail=
-          for r in "unit:${{ needs.unit.result }}" "integration:${{ needs.integration.result }}" "ui:${{ needs.ui.result }}"; do
+          for r in "unit:${{ needs.unit.result }}" "integration:${{ needs.integration.result }}" "ui:${{ needs.ui.result }}" "conformance:${{ needs.conformance.result }}"; do
            name="${r%%:*}"; res="${r#*:}"
            echo "$name = $res"
            case "$res" in
@@ -263,11 +329,42 @@ jobs:
          TELEGRAM_PROMO_BOT_TOKEN: ${{ secrets.TEST_TELEGRAM_PROMO_BOT_TOKEN }}
          # VK Mini App protected key (offline HMAC for the launch-param signature); empty
          # leaves the VK auth path (auth.vk) disabled until the operator sets the secret.
-          GATEWAY_VK_APP_SECRET: ${{ secrets.TEST_GATEWAY_VK_APP_SECRET }}
+          # One VK Mini App serves every contour -> unprefixed secret.
+          GATEWAY_VK_APP_SECRET: ${{ secrets.GATEWAY_VK_APP_SECRET }}
+          # VK ID web login (browser VK-identity linking): the VK ID "Web" app's protected key
+          # for the server-side confidential code exchange — a SEPARATE VK app from the Mini
+          # App above. One VK ID "Web" app serves every contour -> unprefixed secret.
+          GATEWAY_VK_ID_CLIENT_SECRET: ${{ secrets.GATEWAY_VK_ID_CLIENT_SECRET }}
+          # Planted honeytoken bearer: presenting it flags the caller (logs + a ban metric on
+          # test where the IP ban is off; a 24h IP ban on prod). Per-contour secret; empty = trap off.
+          GATEWAY_HONEYTOKEN: ${{ secrets.TEST_GATEWAY_HONEYTOKEN }}
+          # Signs the finished-game export download URLs (backend + compose interpolation).
+          EXPORT_SIGN_KEY: ${{ secrets.TEST_EXPORT_SIGN_KEY }}
+          # Transactional email via the shared Selectel relay: one account for every
+          # contour -> unprefixed host/port/tls/user/pass. Empty host leaves the backend
+          # on the log mailer (email disabled) but the contour still boots.
+          SMTP_RELAY_USER: ${{ secrets.SMTP_RELAY_USER }}
+          SMTP_RELAY_PASS: ${{ secrets.SMTP_RELAY_PASS }}
+          SMTP_RELAY_HOST: ${{ vars.SMTP_RELAY_HOST }}
+          SMTP_RELAY_PORT: ${{ vars.SMTP_RELAY_PORT }}
+          SMTP_RELAY_TLS: ${{ vars.SMTP_RELAY_TLS }}
+          SMTP_RELAY_FROM: ${{ vars.TEST_SMTP_RELAY_FROM }}
+          # Operator alerts: backend admin emails (new feedback / complaints) + Grafana
+          # infra alerts. Distinct senders + recipients; Grafana uses the relay's STARTTLS
+          # host:port. Empty leaves the alert worker off and Grafana SMTP disabled.
+          SMTP_RELAY_ADMIN_FROM: ${{ vars.TEST_SMTP_RELAY_ADMIN_FROM }}
+          ADMIN_EMAIL: ${{ vars.TEST_ADMIN_EMAIL }}
+          SMTP_RELAY_SERVICE_FROM: ${{ vars.TEST_SMTP_RELAY_SERVICE_FROM }}
+          SERVICE_EMAIL: ${{ vars.TEST_SERVICE_EMAIL }}
+          GRAFANA_SMTP_PORT: ${{ vars.GRAFANA_SMTP_PORT }}
+          GF_SMTP_ENABLED: ${{ vars.TEST_GF_SMTP_ENABLED }}
+          # Canonical public origin for links in the email (this contour's URL);
+          # required by the backend whenever SMTP_RELAY_HOST is set.
+          PUBLIC_BASE_URL: ${{ vars.TEST_PUBLIC_BASE_URL }}
          GM_BASICAUTH_USER: ${{ vars.TEST_GM_BASICAUTH_USER }}
-          GRAFANA_ROOT_URL: ${{ vars.TEST_GRAFANA_ROOT_URL }}
          CADDY_SITE_ADDRESS: ${{ vars.TEST_CADDY_SITE_ADDRESS }}
-          TELEGRAM_MINIAPP_URL: ${{ vars.TEST_TELEGRAM_MINIAPP_URL }}
+          # TELEGRAM_MINIAPP_URL, GRAFANA_ROOT_URL and VITE_VK_ID_REDIRECT_URL are derived
+          # from PUBLIC_BASE_URL in the run step below, not stored as their own variables.
          TELEGRAM_GAME_CHANNEL_ID: ${{ vars.TEST_TELEGRAM_GAME_CHANNEL_ID }}
          TELEGRAM_CHAT_ID: ${{ vars.TEST_TELEGRAM_CHAT_ID }}
          TELEGRAM_SUPPORT_CHAT_ID: ${{ vars.TEST_TELEGRAM_SUPPORT_CHAT_ID }}
@@ -280,11 +377,16 @@ jobs:
          VITE_TELEGRAM_BOT_ID: ${{ vars.TEST_VITE_TELEGRAM_BOT_ID }}
          VITE_TELEGRAM_LINK: ${{ vars.TEST_VITE_TELEGRAM_LINK }}
          VITE_TELEGRAM_GAME_CHANNEL_NAME: ${{ vars.TEST_VITE_TELEGRAM_GAME_CHANNEL_NAME }}
-          VITE_GATEWAY_URL: ${{ vars.TEST_VITE_GATEWAY_URL }}
-          # Unset vars render empty -> the compose ":-" defaults apply.
+          # VK Mini App landing link + VK ID "Web" app id: one value each serves every
+          # contour -> unprefixed. VITE_VK_APP_ID also feeds the gateway (GATEWAY_VK_ID_APP_ID);
+          # the VK ID redirect URL is derived from PUBLIC_BASE_URL in the run step below.
+          VITE_VK_APP_LINK: ${{ vars.VITE_VK_APP_LINK }}
+          VITE_VK_APP_ID: ${{ vars.VITE_VK_APP_ID }}
+          # VITE_GATEWAY_URL omitted: the SPA is served same-origin, so it stays the
+          # compose ":-" empty default. Other unset vars likewise fall to their defaults.
          POSTGRES_DB: ${{ vars.TEST_POSTGRES_DB }}
          POSTGRES_USER: ${{ vars.TEST_POSTGRES_USER }}
-          DICT_VERSION: ${{ vars.TEST_DICT_VERSION }}
+          DICT_VERSION: ${{ vars.DICT_VERSION }}
          LOG_LEVEL: ${{ vars.TEST_LOG_LEVEL }}
        run: |
          # Seed the config files to a stable host path. The runner checks out into
@@ -295,8 +397,34 @@ jobs:
          conf="$HOME/.scrabble-deploy"
          rm -rf "$conf"
          mkdir -p "$conf"
-          cp -r caddy otelcol prometheus tempo grafana "$conf"/
+          cp -r caddy otelcol prometheus tempo grafana blackbox "$conf"/
          export SCRABBLE_CONFIG_DIR="$conf"
+          # Maintenance page for the redeploy window, mirroring prod-deploy.sh so the SPA
+          # overlay is exercised on the test contour too (not only prod). Raised just before
+          # the recreate and lowered once caddy is back (below); the trap clears it if the
+          # step fails so the contour never sticks in maintenance (and the reseed above wipes a
+          # stale flag anyway). The caddy-routed probes run in the NEXT step, after it is lowered.
+          maint_flag="$conf/caddy/on"
+          trap 'rm -f "$maint_flag"' EXIT
+          # Derive the public URLs from the one canonical origin instead of storing each as
+          # its own variable (paths are structural SPA routes / the Caddy /_gm sub-path).
+          # Exported before build so the VK ID redirect is baked into the SPA.
+          base="${PUBLIC_BASE_URL%/}"
+          export TELEGRAM_MINIAPP_URL="$base/telegram/"
+          export GRAFANA_ROOT_URL="$base/_gm/grafana/"
+          export VITE_VK_ID_REDIRECT_URL="$base/app/"
+          # Grafana's SMTP from_address must be a BARE address (it rejects the "Name" <addr>
+          # form the backend go-mail accepts) and validates it even when SMTP is disabled — a
+          # bad value crash-loops Grafana. Split the display-format SERVICE From into a bare
+          # address + name for Grafana; the backend keeps the full form.
+          svc_from="${SMTP_RELAY_SERVICE_FROM:-}"
+          case "$svc_from" in
+            *"<"*">"*)
+              export GRAFANA_SMTP_FROM_ADDRESS="$(printf '%s' "$svc_from" | sed -E 's/.*<([^>]+)>.*/\1/')"
+              export GRAFANA_SMTP_FROM_NAME="$(printf '%s' "$svc_from" | sed -E 's/[[:space:]]*<[^>]*>.*$//; s/^"//; s/"$//')" ;;
+            *)
+              export GRAFANA_SMTP_FROM_ADDRESS="$svc_from" ;;
+          esac
          # Bot-link mTLS material for the test contour: a private CA + gateway/bot
          # leaves (CN=gateway, the service name the bot dials). Prod supplies these
          # from PROD_ secrets instead. Regenerated each deploy; both ends redeploy
@@ -309,12 +437,23 @@ jobs:
          # bot on its own host instead (deploy/docker-compose.bot.yml), and the prod
          # main host omits both. Without the profile they would not start here.
          docker compose --ansi never --profile telegram-local build --progress plain
+          # Raise the maintenance page, THEN bring caddy onto the reseeded config mount so it
+          # actually carries the flag: the running caddy sits on the stale pre-reseed mount (the
+          # dir was rm'd + recreated — see the force-recreate note below), so a flag written to
+          # the new dir is invisible until caddy is recreated. With the fresh caddy up, an open
+          # SPA sees the 503 marker + overlay for the whole recreate window, not a bare reconnect.
+          : > "$maint_flag"
+          docker compose --ansi never up -d --force-recreate --no-deps caddy
          docker compose --ansi never --profile telegram-local up -d --remove-orphans
          # The config-only services bind-mount the reseeded config dir. A plain `up -d`
          # leaves them on the previous bind mount (the dir was rm'd + recreated), so a
-          # changed Caddyfile or Grafana dashboard is ignored — force-recreate them to
-          # pick up the fresh config.
-          docker compose --ansi never up -d --force-recreate --no-deps caddy otelcol prometheus tempo grafana
+          # changed Grafana dashboard is ignored — force-recreate them to pick up the fresh
+          # config. (Caddy was already recreated above so it would carry the maintenance flag.)
+          docker compose --ansi never up -d --force-recreate --no-deps otelcol prometheus tempo grafana
+          # Lower the maintenance page: services are back. An open SPA's poll now gets through
+          # (once the gateway finishes booting) and reloads into the fresh client; the caddy
+          # probes in the next step see 200. The EXIT trap is a backstop if we failed earlier.
+          rm -f "$maint_flag"

      - name: Probe the landing, gateway and backend
        run: |
@@ -340,6 +479,23 @@ jobs:
          docker logs --tail 50 scrabble-backend || true
          exit 1

+      - name: Probe the /dict edge route reaches the gateway
+        run: |
+          set -u
+          # The client fetches each game's dictionary blob at {edge}/dict/{variant}/{version}
+          # for the local move preview. If caddy does not route /dict to the gateway the request
+          # falls to the static landing and the client silently gets a non-dawg blob. Probed
+          # unauthenticated it must be the gateway's 401 (the route reaches the gateway), never a
+          # 404/200 from the landing catch-all.
+          out="$(docker run --rm --network edge alpine:3.20 wget -S -q -O /dev/null http://scrabble/dict/scrabble_en/v1 2>&1 || true)"
+          echo "$out" | grep -E "HTTP/" || true
+          if echo "$out" | grep -q " 401"; then
+            echo "ok: /dict reaches the gateway (401 unauthenticated)"
+          else
+            echo "FAIL: /dict did not reach the gateway (expected 401) — caddy route missing?"
+            exit 1
+          fi
+
      - name: Probe the Telegram validator and bot liveness
        run: |
          set -u
@@ -40,11 +40,22 @@ jobs:
      VITE_TELEGRAM_BOT_ID: ${{ vars.PROD_VITE_TELEGRAM_BOT_ID }}
      VITE_TELEGRAM_LINK: ${{ vars.PROD_VITE_TELEGRAM_LINK }}
      VITE_TELEGRAM_GAME_CHANNEL_NAME: ${{ vars.PROD_VITE_TELEGRAM_GAME_CHANNEL_NAME }}
-      VITE_GATEWAY_URL: ${{ vars.PROD_VITE_GATEWAY_URL }}
+      # VK Mini App link + VK ID "Web" app id: one value each serves every contour.
+      VITE_VK_APP_LINK: ${{ vars.VITE_VK_APP_LINK }}
+      VITE_VK_APP_ID: ${{ vars.VITE_VK_APP_ID }}
+      # VITE_GATEWAY_URL omitted: the SPA is served same-origin (compose ":-" default).
      POSTGRES_PASSWORD: ${{ secrets.PROD_POSTGRES_PASSWORD }}
      GM_BASICAUTH_HASH: ${{ secrets.PROD_GM_BASICAUTH_HASH }}
-      TELEGRAM_MINIAPP_URL: ${{ vars.PROD_TELEGRAM_MINIAPP_URL }}
-      DICT_VERSION: ${{ vars.PROD_DICT_VERSION }}
+      # `docker compose build` interpolates the WHOLE compose file, so every :?-guarded
+      # runtime var must be present at build even though it is not a build-arg — incl. the
+      # backend's EXPORT_SIGN_KEY (added with the finished-game export after v1.7.0, which is
+      # why the first v1.8.0 build tripped on it). POSTGRES_PASSWORD/GM_BASICAUTH_HASH above
+      # are here for the same reason; DICT_VERSION + the derived Mini App URL cover the rest.
+      EXPORT_SIGN_KEY: ${{ secrets.PROD_EXPORT_SIGN_KEY }}
+      # PUBLIC_BASE_URL drives the derived VK ID redirect (baked into the SPA) and the
+      # Mini App URL; both are computed in the build step, not stored variables.
+      PUBLIC_BASE_URL: ${{ vars.PROD_PUBLIC_BASE_URL }}
+      DICT_VERSION: ${{ vars.DICT_VERSION }}
    steps:
      - uses: actions/checkout@v4
        with:
@@ -58,10 +69,15 @@ jobs:
        working-directory: deploy
        run: |
          export TAG="${{ steps.ver.outputs.tag }}" APP_VERSION="${{ steps.ver.outputs.tag }}" SCRABBLE_CONFIG_DIR=.
-          # The four main-stack images via compose (reuses the build args, incl. VERSION);
+          # Derive the public URLs from the one canonical origin: the VK ID redirect is a
+          # build-arg baked into the SPA, and the Mini App URL satisfies the (profiled-out)
+          # bot service's compose ":?" guard during parse. See deploy/write-prod-env.sh.
+          base="${PUBLIC_BASE_URL%/}"
+          export VITE_VK_ID_REDIRECT_URL="$base/app/" TELEGRAM_MINIAPP_URL="$base/telegram/"
+          # The main-stack images via compose (reuses the build args, incl. VERSION);
          # the bot separately, since it is profiled out of the prod compose.
          docker compose -f docker-compose.yml -f docker-compose.prod.yml build
-          docker compose -f docker-compose.yml -f docker-compose.prod.yml push backend gateway landing validator
+          docker compose -f docker-compose.yml -f docker-compose.prod.yml push backend gateway landing validator renderer
          docker build -f ../platform/telegram/Dockerfile --target bot --build-arg VERSION="$TAG" -t "$REGISTRY/scrabble-telegram-bot:$TAG" ..
          docker push "$REGISTRY/scrabble-telegram-bot:$TAG"

@@ -82,18 +98,45 @@ jobs:
      GM_BASICAUTH_HASH: ${{ secrets.PROD_GM_BASICAUTH_HASH }}
      GRAFANA_ADMIN_PASSWORD: ${{ secrets.PROD_GRAFANA_ADMIN_PASSWORD }}
      TELEGRAM_BOT_TOKEN: ${{ secrets.PROD_TELEGRAM_BOT_TOKEN }}
-      GATEWAY_VK_APP_SECRET: ${{ secrets.PROD_GATEWAY_VK_APP_SECRET }}
+      GATEWAY_VK_APP_SECRET: ${{ secrets.GATEWAY_VK_APP_SECRET }}
+      # VK ID web login: the "Web" app id (the gateway reuses it as GATEWAY_VK_ID_APP_ID at
+      # runtime) + the app's protected key. Both shared across contours. The redirect URL is
+      # derived from PUBLIC_BASE_URL in deploy/write-prod-env.sh.
+      VITE_VK_APP_ID: ${{ vars.VITE_VK_APP_ID }}
+      GATEWAY_VK_ID_CLIENT_SECRET: ${{ secrets.GATEWAY_VK_ID_CLIENT_SECRET }}
+      # Planted honeytoken bearer: presenting it earns a 24h IP ban + a high-severity alarm.
+      # Per-contour secret; empty = trap off. Rendered by deploy/write-prod-env.sh.
+      GATEWAY_HONEYTOKEN: ${{ secrets.PROD_GATEWAY_HONEYTOKEN }}
+      # Signs the finished-game export download URLs (backend BACKEND_EXPORT_SIGN_KEY).
+      EXPORT_SIGN_KEY: ${{ secrets.PROD_EXPORT_SIGN_KEY }}
+      # Transactional email via the shared Selectel relay (confirm-codes): one account for
+      # every contour -> unprefixed host/port/tls/user/pass.
+      SMTP_RELAY_USER: ${{ secrets.SMTP_RELAY_USER }}
+      SMTP_RELAY_PASS: ${{ secrets.SMTP_RELAY_PASS }}
+      SMTP_RELAY_HOST: ${{ vars.SMTP_RELAY_HOST }}
+      SMTP_RELAY_PORT: ${{ vars.SMTP_RELAY_PORT }}
+      SMTP_RELAY_TLS: ${{ vars.SMTP_RELAY_TLS }}
+      SMTP_RELAY_FROM: ${{ vars.PROD_SMTP_RELAY_FROM }}
+      # Operator alerts: backend admin emails + Grafana infra alerts (distinct senders +
+      # recipients; Grafana uses the relay's STARTTLS host:port).
+      SMTP_RELAY_ADMIN_FROM: ${{ vars.PROD_SMTP_RELAY_ADMIN_FROM }}
+      ADMIN_EMAIL: ${{ vars.PROD_ADMIN_EMAIL }}
+      SMTP_RELAY_SERVICE_FROM: ${{ vars.PROD_SMTP_RELAY_SERVICE_FROM }}
+      SERVICE_EMAIL: ${{ vars.PROD_SERVICE_EMAIL }}
+      GRAFANA_SMTP_PORT: ${{ vars.GRAFANA_SMTP_PORT }}
+      GF_SMTP_ENABLED: ${{ vars.PROD_GF_SMTP_ENABLED }}
+      PUBLIC_BASE_URL: ${{ vars.PROD_PUBLIC_BASE_URL }}
      PROD_BOTLINK_CA: ${{ secrets.PROD_BOTLINK_CA }}
      PROD_BOTLINK_GATEWAY_CERT: ${{ secrets.PROD_BOTLINK_GATEWAY_CERT }}
      PROD_BOTLINK_GATEWAY_KEY: ${{ secrets.PROD_BOTLINK_GATEWAY_KEY }}
      GM_BASICAUTH_USER: ${{ vars.PROD_GM_BASICAUTH_USER }}
-      GRAFANA_ROOT_URL: ${{ vars.PROD_GRAFANA_ROOT_URL }}
      CADDY_SITE_ADDRESS: ${{ vars.PROD_CADDY_SITE_ADDRESS }}
      LOG_LEVEL: ${{ vars.PROD_LOG_LEVEL }}
-      DICT_VERSION: ${{ vars.PROD_DICT_VERSION }}
+      DICT_VERSION: ${{ vars.DICT_VERSION }}
      POSTGRES_DB: ${{ vars.PROD_POSTGRES_DB }}
      POSTGRES_USER: ${{ vars.PROD_POSTGRES_USER }}
-      TELEGRAM_MINIAPP_URL: ${{ vars.PROD_TELEGRAM_MINIAPP_URL }}
+      # TELEGRAM_MINIAPP_URL and GRAFANA_ROOT_URL are derived from PUBLIC_BASE_URL in
+      # deploy/write-prod-env.sh, not stored variables.
    steps:
      - uses: actions/checkout@v4
        with:
@@ -121,25 +164,8 @@ jobs:
        run: |
          umask 077
          mkdir -p stage/certs-main
-          cat > stage/env.sh <<EOF
-          export REGISTRY='$REGISTRY'
-          export SCRABBLE_CONFIG_DIR='/opt/scrabble'
-          export POSTGRES_DB='${POSTGRES_DB:-scrabble}'
-          export POSTGRES_USER='${POSTGRES_USER:-scrabble}'
-          export POSTGRES_PASSWORD='$POSTGRES_PASSWORD'
-          export GM_BASICAUTH_USER='${GM_BASICAUTH_USER:-gm}'
-          export GM_BASICAUTH_HASH='$GM_BASICAUTH_HASH'
-          export GRAFANA_ADMIN_PASSWORD='$GRAFANA_ADMIN_PASSWORD'
-          export GRAFANA_ROOT_URL='$GRAFANA_ROOT_URL'
-          export CADDY_SITE_ADDRESS='$CADDY_SITE_ADDRESS'
-          export LOG_LEVEL='${LOG_LEVEL:-info}'
-          export DICT_VERSION='$DICT_VERSION'
-          export APP_VERSION='$TAG'
-          export TELEGRAM_BOT_TOKEN='$TELEGRAM_BOT_TOKEN'
-          export TELEGRAM_MINIAPP_URL='$TELEGRAM_MINIAPP_URL'
-          export GATEWAY_VK_APP_SECRET='$GATEWAY_VK_APP_SECRET'
-          export GATEWAY_ABUSE_BAN_ENABLED='true'
-          EOF
+          # Shared with prod-rollback so the two paths render an identical runtime env.
+          APP_VERSION="$TAG" bash deploy/write-prod-env.sh stage/env.sh
          printf '%s\n' "$PROD_BOTLINK_CA"           > stage/certs-main/ca.crt
          printf '%s\n' "$PROD_BOTLINK_GATEWAY_CERT" > stage/certs-main/gateway.crt
          printf '%s\n' "$PROD_BOTLINK_GATEWAY_KEY"  > stage/certs-main/gateway.key
@@ -150,7 +176,7 @@ jobs:
          ssh_main 'mkdir -p /opt/scrabble/compose'
          tar -C deploy -czf - docker-compose.yml docker-compose.prod.yml prod-deploy.sh \
            | ssh_main 'tar -C /opt/scrabble/compose -xzf -'
-          tar -C deploy -czf - caddy otelcol prometheus tempo grafana \
+          tar -C deploy -czf - caddy otelcol prometheus tempo grafana blackbox \
            | ssh_main 'tar -C /opt/scrabble -xzf -'
          tar -C stage -czf - certs-main \
            | ssh_main 'rm -rf /opt/scrabble/certs && mkdir -p /opt/scrabble/certs && tar -C /opt/scrabble/certs --strip-components=1 -xzf -'
@@ -178,7 +204,8 @@ jobs:
      PROD_BOTLINK_BOT_CERT: ${{ secrets.PROD_BOTLINK_BOT_CERT }}
      PROD_BOTLINK_BOT_KEY: ${{ secrets.PROD_BOTLINK_BOT_KEY }}
      LOG_LEVEL: ${{ vars.PROD_LOG_LEVEL }}
-      TELEGRAM_MINIAPP_URL: ${{ vars.PROD_TELEGRAM_MINIAPP_URL }}
+      # PUBLIC_BASE_URL drives the derived Mini App URL in deploy/write-prod-bot-env.sh.
+      PUBLIC_BASE_URL: ${{ vars.PROD_PUBLIC_BASE_URL }}
      TELEGRAM_GAME_CHANNEL_ID: ${{ vars.PROD_TELEGRAM_GAME_CHANNEL_ID }}
      TELEGRAM_CHAT_ID: ${{ vars.PROD_TELEGRAM_CHAT_ID }}
      TELEGRAM_SUPPORT_CHAT_ID: ${{ vars.PROD_TELEGRAM_SUPPORT_CHAT_ID }}
@@ -195,20 +222,8 @@ jobs:
        run: |
          umask 077
          mkdir -p stage/certs-bot
-          cat > stage/env.bot.sh <<EOF
-          export SCRABBLE_CONFIG_DIR='/opt/scrabble'
-          export BOT_IMAGE='$REGISTRY/scrabble-telegram-bot:$TAG'
-          export BOTLINK_GATEWAY_ADDR='$MAIN_HOST:9443'
-          export TELEGRAM_BOT_TOKEN='$TELEGRAM_BOT_TOKEN'
-          export TELEGRAM_MINIAPP_URL='$TELEGRAM_MINIAPP_URL'
-          export TELEGRAM_GAME_CHANNEL_ID='$TELEGRAM_GAME_CHANNEL_ID'
-          export TELEGRAM_CHAT_ID='$TELEGRAM_CHAT_ID'
-          export TELEGRAM_SUPPORT_CHAT_ID='$TELEGRAM_SUPPORT_CHAT_ID'
-          export TELEGRAM_PROMO_BOT_TOKEN='$TELEGRAM_PROMO_BOT_TOKEN'
-          export TELEGRAM_BOT_USERNAME='$TELEGRAM_BOT_USERNAME'
-          export TELEGRAM_BOT_LINK='$TELEGRAM_BOT_LINK'
-          export LOG_LEVEL='${LOG_LEVEL:-info}'
-          EOF
+          # Shared with prod-rollback so the two paths render an identical bot env.
+          BOT_IMAGE="$REGISTRY/scrabble-telegram-bot:$TAG" bash deploy/write-prod-bot-env.sh stage/env.bot.sh
          printf '%s\n' "$PROD_BOTLINK_CA"       > stage/certs-bot/ca.crt
          printf '%s\n' "$PROD_BOTLINK_BOT_CERT" > stage/certs-bot/bot.crt
          printf '%s\n' "$PROD_BOTLINK_BOT_KEY"  > stage/certs-bot/bot.key
@@ -51,13 +51,32 @@ jobs:
      PROD_BOTLINK_GATEWAY_CERT: ${{ secrets.PROD_BOTLINK_GATEWAY_CERT }}
      PROD_BOTLINK_GATEWAY_KEY: ${{ secrets.PROD_BOTLINK_GATEWAY_KEY }}
      GM_BASICAUTH_USER: ${{ vars.PROD_GM_BASICAUTH_USER }}
-      GRAFANA_ROOT_URL: ${{ vars.PROD_GRAFANA_ROOT_URL }}
      CADDY_SITE_ADDRESS: ${{ vars.PROD_CADDY_SITE_ADDRESS }}
      LOG_LEVEL: ${{ vars.PROD_LOG_LEVEL }}
-      DICT_VERSION: ${{ vars.PROD_DICT_VERSION }}
+      DICT_VERSION: ${{ vars.DICT_VERSION }}
      POSTGRES_DB: ${{ vars.PROD_POSTGRES_DB }}
      POSTGRES_USER: ${{ vars.PROD_POSTGRES_USER }}
-      TELEGRAM_MINIAPP_URL: ${{ vars.PROD_TELEGRAM_MINIAPP_URL }}
+      PUBLIC_BASE_URL: ${{ vars.PROD_PUBLIC_BASE_URL }}
+      # Full runtime env — parity with prod-deploy's deploy-main so a rollback re-renders
+      # the SAME env.sh (email / VK login / Grafana alerts survive a rollback). TELEGRAM_MINIAPP_URL
+      # and GRAFANA_ROOT_URL are derived from PUBLIC_BASE_URL in deploy/write-prod-env.sh.
+      GATEWAY_VK_APP_SECRET: ${{ secrets.GATEWAY_VK_APP_SECRET }}
+      VITE_VK_APP_ID: ${{ vars.VITE_VK_APP_ID }}
+      GATEWAY_VK_ID_CLIENT_SECRET: ${{ secrets.GATEWAY_VK_ID_CLIENT_SECRET }}
+      GATEWAY_HONEYTOKEN: ${{ secrets.PROD_GATEWAY_HONEYTOKEN }}
+      EXPORT_SIGN_KEY: ${{ secrets.PROD_EXPORT_SIGN_KEY }}
+      SMTP_RELAY_USER: ${{ secrets.SMTP_RELAY_USER }}
+      SMTP_RELAY_PASS: ${{ secrets.SMTP_RELAY_PASS }}
+      SMTP_RELAY_HOST: ${{ vars.SMTP_RELAY_HOST }}
+      SMTP_RELAY_PORT: ${{ vars.SMTP_RELAY_PORT }}
+      SMTP_RELAY_TLS: ${{ vars.SMTP_RELAY_TLS }}
+      SMTP_RELAY_FROM: ${{ vars.PROD_SMTP_RELAY_FROM }}
+      SMTP_RELAY_ADMIN_FROM: ${{ vars.PROD_SMTP_RELAY_ADMIN_FROM }}
+      ADMIN_EMAIL: ${{ vars.PROD_ADMIN_EMAIL }}
+      SMTP_RELAY_SERVICE_FROM: ${{ vars.PROD_SMTP_RELAY_SERVICE_FROM }}
+      SERVICE_EMAIL: ${{ vars.PROD_SERVICE_EMAIL }}
+      GRAFANA_SMTP_PORT: ${{ vars.GRAFANA_SMTP_PORT }}
+      GF_SMTP_ENABLED: ${{ vars.PROD_GF_SMTP_ENABLED }}
      INPUT_TARGET: ${{ inputs.target_version }}
    steps:
      - uses: actions/checkout@v4
@@ -89,24 +108,9 @@ jobs:
        run: |
          umask 077
          mkdir -p stage/certs-main
-          cat > stage/env.sh <<EOF
-          export REGISTRY='$REGISTRY'
-          export SCRABBLE_CONFIG_DIR='/opt/scrabble'
-          export POSTGRES_DB='${POSTGRES_DB:-scrabble}'
-          export POSTGRES_USER='${POSTGRES_USER:-scrabble}'
-          export POSTGRES_PASSWORD='$POSTGRES_PASSWORD'
-          export GM_BASICAUTH_USER='${GM_BASICAUTH_USER:-gm}'
-          export GM_BASICAUTH_HASH='$GM_BASICAUTH_HASH'
-          export GRAFANA_ADMIN_PASSWORD='$GRAFANA_ADMIN_PASSWORD'
-          export GRAFANA_ROOT_URL='$GRAFANA_ROOT_URL'
-          export CADDY_SITE_ADDRESS='$CADDY_SITE_ADDRESS'
-          export LOG_LEVEL='${LOG_LEVEL:-info}'
-          export DICT_VERSION='$DICT_VERSION'
-          export APP_VERSION='$TARGET'
-          export TELEGRAM_BOT_TOKEN='$TELEGRAM_BOT_TOKEN'
-          export TELEGRAM_MINIAPP_URL='$TELEGRAM_MINIAPP_URL'
-          export GATEWAY_ABUSE_BAN_ENABLED='true'
-          EOF
+          # Same writer as prod-deploy's deploy-main -> the rollback re-renders the FULL
+          # runtime env (not a subset), so email / VK login / Grafana alerts survive it.
+          APP_VERSION="$TARGET" bash deploy/write-prod-env.sh stage/env.sh
          printf '%s\n' "$PROD_BOTLINK_CA"           > stage/certs-main/ca.crt
          printf '%s\n' "$PROD_BOTLINK_GATEWAY_CERT" > stage/certs-main/gateway.crt
          printf '%s\n' "$PROD_BOTLINK_GATEWAY_KEY"  > stage/certs-main/gateway.key
@@ -147,9 +151,11 @@ jobs:
      PROD_BOTLINK_BOT_CERT: ${{ secrets.PROD_BOTLINK_BOT_CERT }}
      PROD_BOTLINK_BOT_KEY: ${{ secrets.PROD_BOTLINK_BOT_KEY }}
      LOG_LEVEL: ${{ vars.PROD_LOG_LEVEL }}
-      TELEGRAM_MINIAPP_URL: ${{ vars.PROD_TELEGRAM_MINIAPP_URL }}
+      # PUBLIC_BASE_URL drives the derived Mini App URL; SUPPORT_CHAT_ID for parity with deploy.
+      PUBLIC_BASE_URL: ${{ vars.PROD_PUBLIC_BASE_URL }}
      TELEGRAM_GAME_CHANNEL_ID: ${{ vars.PROD_TELEGRAM_GAME_CHANNEL_ID }}
      TELEGRAM_CHAT_ID: ${{ vars.PROD_TELEGRAM_CHAT_ID }}
+      TELEGRAM_SUPPORT_CHAT_ID: ${{ vars.PROD_TELEGRAM_SUPPORT_CHAT_ID }}
      TELEGRAM_BOT_USERNAME: ${{ vars.PROD_TELEGRAM_BOT_USERNAME }}
      TELEGRAM_BOT_LINK: ${{ vars.PROD_VITE_TELEGRAM_LINK }}
    steps:
@@ -163,19 +169,8 @@ jobs:
        run: |
          umask 077
          mkdir -p stage/certs-bot
-          cat > stage/env.bot.sh <<EOF
-          export SCRABBLE_CONFIG_DIR='/opt/scrabble'
-          export BOT_IMAGE='$REGISTRY/scrabble-telegram-bot:$TARGET'
-          export BOTLINK_GATEWAY_ADDR='$MAIN_HOST:9443'
-          export TELEGRAM_BOT_TOKEN='$TELEGRAM_BOT_TOKEN'
-          export TELEGRAM_MINIAPP_URL='$TELEGRAM_MINIAPP_URL'
-          export TELEGRAM_GAME_CHANNEL_ID='$TELEGRAM_GAME_CHANNEL_ID'
-          export TELEGRAM_CHAT_ID='$TELEGRAM_CHAT_ID'
-          export TELEGRAM_PROMO_BOT_TOKEN='$TELEGRAM_PROMO_BOT_TOKEN'
-          export TELEGRAM_BOT_USERNAME='$TELEGRAM_BOT_USERNAME'
-          export TELEGRAM_BOT_LINK='$TELEGRAM_BOT_LINK'
-          export LOG_LEVEL='${LOG_LEVEL:-info}'
-          EOF
+          # Same writer as prod-deploy's deploy-bot (parity; includes TELEGRAM_SUPPORT_CHAT_ID).
+          BOT_IMAGE="$REGISTRY/scrabble-telegram-bot:$TARGET" bash deploy/write-prod-bot-env.sh stage/env.bot.sh
          printf '%s\n' "$PROD_BOTLINK_CA"       > stage/certs-bot/ca.crt
          printf '%s\n' "$PROD_BOTLINK_BOT_CERT" > stage/certs-bot/bot.crt
          printf '%s\n' "$PROD_BOTLINK_BOT_KEY"  > stage/certs-bot/bot.key
@@ -125,9 +125,10 @@ gateway/                     # module scrabble/gateway: Connect-RPC edge, embeds
 ui/                          # Svelte + Vite SPA + landing (Node project, not in go.work)
 pkg/                         # shared: telemetry, version, wire/FlatBuffers, proto, mtls
 platform/telegram/           # Telegram side-service: cmd/validator (HMAC, no VPN) + cmd/bot (Bot API; dials gateway over reverse mTLS bot-link)
+renderer/                    # image-render sidecar (Node + skia-canvas): runs ui/src/lib/gameimage.ts server-side for the finished-game PNG export
 loadtest/                    # module scrabble/loadtest: the load/stress harness
 docs/  .gitea/workflows/  CLAUDE.md  README.md
-backend/Dockerfile gateway/Dockerfile platform/telegram/Dockerfile loadtest/Dockerfile  # multi-stage distroless; gateway/Dockerfile has the `landing` target, platform/telegram/Dockerfile has `validator`+`bot` targets
+backend/Dockerfile gateway/Dockerfile platform/telegram/Dockerfile loadtest/Dockerfile renderer/Dockerfile  # multi-stage distroless (renderer: node:22-slim + skia-canvas + fonts); gateway/Dockerfile has the `landing` target, platform/telegram/Dockerfile has `validator`+`bot` targets
 deploy/                      # docker-compose (+ prod overlay + bot host) + ansible provisioning + caddy + landing + otelcol (OTLP + docker_stats) + prometheus/tempo/grafana + node_exporter + postgres_exporter; prod-deploy.sh
 ```

@@ -143,6 +144,7 @@ go run ./backend/cmd/backend    # /healthz, /readyz on :8080

 cd ui && pnpm install && pnpm check && pnpm test:unit && pnpm build  # the UI
 pnpm start                      # UI mock mode: lobby -> game, no backend
+cd renderer && pnpm install && pnpm test  # image-render sidecar (bundles ui/src/lib/gameimage.ts, skia smoke)

 docker build --build-arg DICT_VERSION=v1.3.0 -f backend/Dockerfile -t scrabble-backend .  # DICT_VERSION required (no default); gateway embeds the SPA
 docker build -f gateway/Dockerfile --target gateway -t scrabble-gateway .
@@ -0,0 +1,41 @@
+# Erudit — site icons + Open Graph card
+
+The favicon set and the `og:image` link-preview card for the public landing
+(`ui/landing.html`) and the SPA shell (`ui/index.html`). Same design language as the
+[VK loading-screen logo](../vk/README.md): the wooden Erudit «Э» tile (score `8`),
+with the wordmark on the app's dark board green (`ui/src/app.css` tokens).
+
+| Output (committed to `ui/public/`) | Purpose |
+|------|---------|
+| `favicon.svg` | Vector favicon, transparent; tile + «Э» only (the score is illegible below ~32 px). |
+| `favicon.ico` | 32×32 PNG-in-ICO fallback (also answers the browsers' blind `/favicon.ico` probe). |
+| `apple-touch-icon.png` | 180×180 opaque full-bleed tile; iOS masks its own corners. |
+| `og-image.png` | 1200×630 card: tile + «Эрудит / Скрэббл — игра в слова». Referenced absolutely as `https://erudit-game.ru/og-image.png`. |
+
+## How it works
+
+`build/extract.js` extracts the needed glyph outlines (tile glyphs + every wordmark
+character) from LiberationSans (Arial-metric, the game's font stack) with their
+advance widths into `build/glyphs.json` (committed). `build/generate.js` composes
+plain SVG from those outlines — no font is needed at generation time — writes
+`favicon.svg` and rasterises the PNG/ICO outputs by screenshotting the SVGs with the
+`ui` package's Playwright chromium (`@playwright/test`); the `.ico` container is
+assembled in-script (a single PNG entry). Raster bytes therefore depend on the
+installed chromium version; the SVG sources are deterministic.
+
+## Regenerate
+
+Requirements: Node ≥ 18, `ui` installed (`pnpm install`, provides Playwright).
+`extract.js` additionally needs `opentype.js` (`npm i opentype.js`); **`generate.js`
+needs no extra packages**.
+
+```sh
+cd assets/icons
+
+# 1. (optional) re-extract the glyphs — only if the font or the wordmark changes:
+#    default font: /usr/share/fonts/truetype/liberation/LiberationSans-Regular.ttf
+node build/extract.js [/path/to/font.ttf]      # -> build/glyphs.json
+
+# 2. regenerate everything in ui/public/:
+node build/generate.js
+```
@@ -0,0 +1,78 @@
+'use strict';
+// Extract the glyph outlines the site icons and the og-image wordmark need from a
+// grotesque font (LiberationSans = Arial-metric, matching the game's system-ui/Arial
+// stack) and emit cubic-bezier contours per character, baseline at y=0, y-down,
+// plus the advance width so generate.js can lay out words without the font.
+// Same outline conversion as ../../vk/build/extract.js, generalised to a char set.
+const opentype = require('opentype.js');
+const fs = require('fs');
+
+const FONT = process.argv[2] || '/usr/share/fonts/truetype/liberation/LiberationSans-Regular.ttf';
+const b = fs.readFileSync(FONT);
+const font = opentype.parse(b.buffer.slice(b.byteOffset, b.byteOffset + b.byteLength));
+const FS = 1000; // em scale
+
+// The tile glyphs («Э», «8») + every character of the og-image wordmark lines
+// («Эрудит», «Скрэббл — игра в слова»). The space carries only an advance.
+const CHARS = [...new Set('Э8рудитСкэббл—игра в слова')];
+
+function glyphData(ch) {
+  const g = font.charToGlyph(ch);
+  const p = g.getPath(0, 0, FS); // baseline at y=0, y-down
+  const contours = [];
+  let cur = null, prev = null;
+  for (const c of p.commands) {
+    if (c.type === 'M') {
+      if (cur) contours.push(cur);
+      cur = [{ v: [c.x, c.y], i: [c.x, c.y], o: [c.x, c.y] }];
+      prev = { x: c.x, y: c.y };
+    } else if (c.type === 'L') {
+      cur.push({ v: [c.x, c.y], i: [c.x, c.y], o: [c.x, c.y] });
+      prev = { x: c.x, y: c.y };
+    } else if (c.type === 'C') {
+      cur[cur.length - 1].o = [c.x1, c.y1];
+      cur.push({ v: [c.x, c.y], i: [c.x2, c.y2], o: [c.x, c.y] });
+      prev = { x: c.x, y: c.y };
+    } else if (c.type === 'Q') {
+      const c1 = [prev.x + 2 / 3 * (c.x1 - prev.x), prev.y + 2 / 3 * (c.y1 - prev.y)];
+      const c2 = [c.x + 2 / 3 * (c.x1 - c.x), c.y + 2 / 3 * (c.y1 - c.y)];
+      cur[cur.length - 1].o = c1;
+      cur.push({ v: [c.x, c.y], i: c2, o: [c.x, c.y] });
+      prev = { x: c.x, y: c.y };
+    } else if (c.type === 'Z') {
+      if (cur && cur.length > 1) {
+        const last = cur[cur.length - 1], first = cur[0];
+        if (Math.hypot(last.v[0] - first.v[0], last.v[1] - first.v[1]) < 1e-3) {
+          first.i = last.i; // fold the duplicate closing point into the first
+          cur.pop();
+        }
+      }
+      if (cur) { contours.push(cur); cur = null; }
+    }
+  }
+  if (cur) contours.push(cur);
+
+  let minx = Infinity, miny = Infinity, maxx = -Infinity, maxy = -Infinity;
+  const out = contours.map(ct => {
+    const v = [], i = [], o = [];
+    ct.forEach(pt => {
+      v.push(pt.v);
+      i.push([pt.i[0] - pt.v[0], pt.i[1] - pt.v[1]]);
+      o.push([pt.o[0] - pt.v[0], pt.o[1] - pt.v[1]]);
+      minx = Math.min(minx, pt.v[0]); maxx = Math.max(maxx, pt.v[0]);
+      miny = Math.min(miny, pt.v[1]); maxy = Math.max(maxy, pt.v[1]);
+    });
+    return { i, o, v, c: true };
+  });
+  const bbox = out.length
+    ? { x: minx, y: miny, w: maxx - minx, h: maxy - miny }
+    : { x: 0, y: 0, w: 0, h: 0 }; // the space has no outline
+  return { adv: g.advanceWidth * (FS / font.unitsPerEm), bbox, contours: out };
+}
+
+const glyphs = {};
+for (const ch of CHARS) glyphs[ch] = glyphData(ch);
+
+const out = __dirname + '/glyphs.json';
+fs.writeFileSync(out, JSON.stringify({ em: FS, glyphs }));
+console.log('wrote', out, fs.statSync(out).size, 'bytes;', CHARS.length, 'glyphs:', CHARS.join(''));
@@ -0,0 +1,128 @@
+'use strict';
+// Site icons + the Open Graph card for the public landing, drawn from the same
+// design as ../../vk (the wooden Erudit tile: face «Э», score «8») and the app's
+// board palette (ui/src/app.css). Everything is composed as SVG from the committed
+// glyph outlines (build/extract.js -> glyphs.json), so no font is needed at build
+// time; the PNG/ICO rasters are screenshots taken with the ui package's Playwright
+// chromium (@playwright/test re-exports the browser API). Outputs go straight to
+// ui/public/:
+//   favicon.svg          96 viewBox, transparent, tile + «Э» (the score is illegible small)
+//   favicon.ico          32x32 PNG-in-ICO render of the same
+//   apple-touch-icon.png 180x180 opaque full-bleed tile (iOS masks its own corners)
+//   og-image.png         1200x630 card: tile + wordmark on the board green
+const fs = require('fs');
+const path = require('path');
+
+const G = JSON.parse(fs.readFileSync(path.join(__dirname, 'glyphs.json'), 'utf8'));
+const UI = path.resolve(__dirname, '../../../ui');
+const OUT = path.join(UI, 'public');
+
+// ---- palette (vk loader tile + app.css board tokens) ------------------------
+const FACE = '#D9B978', BORDER = '#B49559', GLYPH = '#1A1A1A';
+const BOARD_DARK = '#2a3330', TEXT = '#e7ece8', TEXT_MUTED = '#cdd6cf';
+
+// ---- glyph outlines -> SVG path data ----------------------------------------
+const r2 = n => Math.round(n * 100) / 100;
+// pathD renders one glyph's contours scaled by sc and translated by (tx, ty).
+function pathD(g, sc, tx, ty) {
+  const pt = (v, d) => `${r2(v[0] * sc + tx + d[0] * sc)} ${r2(v[1] * sc + ty + d[1] * sc)}`;
+  const Z = [0, 0];
+  return g.contours.map(ct => {
+    const n = ct.v.length;
+    let d = `M${pt(ct.v[0], Z)}`;
+    for (let k = 1; k <= n; k++) {
+      const a = k - 1, b = k % n;
+      d += `C${pt(ct.v[a], ct.o[a])} ${pt(ct.v[b], ct.i[b])} ${pt(ct.v[b], Z)}`;
+    }
+    return d + 'Z';
+  }).join('');
+}
+// glyphAt centres a glyph's bbox at (cx, cy) with the given pixel cap height, the
+// same placement rule as the vk loader's glyph(). stroke fattens it slightly.
+function glyphAt(ch, capPx, cx, cy, stroke, colour) {
+  const g = G.glyphs[ch], sc = capPx / g.bbox.h;
+  const d = pathD(g, sc, cx - (g.bbox.x + g.bbox.w / 2) * sc, cy - (g.bbox.y + g.bbox.h / 2) * sc);
+  return `<path d="${d}" fill="${colour}" stroke="${colour}" stroke-width="${r2(stroke)}"/>`;
+}
+// textLine lays out a string on a baseline from the per-glyph advances; capPx sets
+// the capital height (measured on «Э»). Returns the combined path + the width.
+function textLine(str, capPx, x, y, colour) {
+  const sc = capPx / G.glyphs['Э'].bbox.h;
+  let d = '', w = 0;
+  for (const ch of str) {
+    const g = G.glyphs[ch];
+    if (g.contours.length) d += pathD(g, sc, x + w, y);
+    w += g.adv * sc;
+  }
+  return { svg: `<path d="${d}" fill="${colour}"/>`, width: w };
+}
+// tile draws the rounded wooden tile centred at (cx, cy): size px wide/high, with
+// the vk loader's corner (6/52) and rim proportions, «Э» and optionally the «8».
+function tile(cx, cy, size, withScore) {
+  const h = size / 2, rx = size * (6 / 52), rim = size * (1.8 / 52);
+  let s = `<rect x="${r2(cx - h + rim / 2)}" y="${r2(cy - h + rim / 2)}" width="${r2(size - rim)}" height="${r2(size - rim)}" rx="${r2(rx)}" fill="${FACE}" stroke="${BORDER}" stroke-width="${r2(rim)}"/>`;
+  s += glyphAt('Э', size * (32 / 52), cx, cy - size * (1 / 52), size * (1 / 52), GLYPH);
+  if (withScore) s += glyphAt('8', size * (8.5 / 52), cx + size * (19.5 / 52), cy + size * (18.5 / 52), size * (0.5 / 52), GLYPH);
+  return s;
+}
+const svg = (w, h, body) => `<svg xmlns="http://www.w3.org/2000/svg" width="${w}" height="${h}" viewBox="0 0 ${w} ${h}">${body}</svg>`;
+
+// ---- favicon.svg (the committed vector master) -------------------------------
+const favicon = svg(96, 96, tile(48, 48, 88, false)) + '\n';
+
+// ---- apple-touch-icon: opaque full bleed, iOS applies its own corner mask ----
+const appleTouch = svg(180, 180,
+  `<rect width="180" height="180" fill="${FACE}"/>` +
+  `<rect x="8" y="8" width="164" height="164" rx="18" fill="none" stroke="${BORDER}" stroke-width="4"/>` +
+  glyphAt('Э', 100, 90, 88, 3, GLYPH) +
+  glyphAt('8', 26, 146, 142, 1.5, GLYPH));
+
+// ---- og-image: tile + wordmark, centred as one group on the board green ------
+function ogImage() {
+  const W = 1200, H = 630, tileSize = 340, gap = 84;
+  const l1 = textLine('Эрудит', 112, 0, 0, TEXT);
+  const l2 = textLine('Скрэббл — игра в слова', 44, 0, 0, TEXT_MUTED);
+  const textW = Math.max(l1.width, l2.width);
+  const left = (W - (tileSize + gap + textW)) / 2;
+  const tx = left + tileSize + gap;
+  // Two baselines around the vertical centre; the tile centre sits between them.
+  const b1 = 295, b2 = 408;
+  const body =
+    `<rect width="${W}" height="${H}" fill="${BOARD_DARK}"/>` +
+    tile(left + tileSize / 2, H / 2, tileSize, true) +
+    textLine('Эрудит', 112, tx, b1, TEXT).svg +
+    textLine('Скрэббл — игра в слова', 44, tx, b2, TEXT_MUTED).svg;
+  console.log(`og-image: text ${Math.round(textW)}px wide, group left ${Math.round(left)}px`);
+  return svg(W, H, body);
+}
+
+// ---- rasterisation (Playwright chromium from ui/node_modules) ----------------
+async function shoot(page, markup, w, h, transparent) {
+  await page.setViewportSize({ width: w, height: h });
+  await page.setContent(`<body style="margin:0">${markup}</body>`);
+  return page.screenshot({ omitBackground: transparent });
+}
+// icoFromPNG wraps one PNG as a single-entry .ico (ICONDIR + ICONDIRENTRY + PNG).
+function icoFromPNG(png, sizePx) {
+  const h = Buffer.alloc(22);
+  h.writeUInt16LE(0, 0); h.writeUInt16LE(1, 2); h.writeUInt16LE(1, 4); // icon, 1 image
+  h.writeUInt8(sizePx, 6); h.writeUInt8(sizePx, 7);                    // 32x32
+  h.writeUInt16LE(1, 10); h.writeUInt16LE(32, 12);                     // planes, 32bpp
+  h.writeUInt32LE(png.length, 14); h.writeUInt32LE(22, 18);            // size, offset
+  return Buffer.concat([h, png]);
+}
+
+(async () => {
+  fs.writeFileSync(path.join(OUT, 'favicon.svg'), favicon);
+  const { chromium } = require(path.join(UI, 'node_modules', '@playwright/test'));
+  const browser = await chromium.launch();
+  const page = await browser.newPage();
+  const fav32 = await shoot(page, svg(32, 32, tile(16, 16, 29.33, false)), 32, 32, true);
+  fs.writeFileSync(path.join(OUT, 'favicon.ico'), icoFromPNG(fav32, 32));
+  fs.writeFileSync(path.join(OUT, 'apple-touch-icon.png'), await shoot(page, appleTouch, 180, 180, false));
+  fs.writeFileSync(path.join(OUT, 'og-image.png'), await shoot(page, ogImage(), 1200, 630, false));
+  await browser.close();
+  for (const f of ['favicon.svg', 'favicon.ico', 'apple-touch-icon.png', 'og-image.png']) {
+    console.log('wrote', path.join(OUT, f), fs.statSync(path.join(OUT, f)).size, 'bytes');
+  }
+})();
@@ -214,11 +214,13 @@ internal/banview/    # gateway active-ban mirror: the console's Active IP bans p
 | `BACKEND_LOBBY_ROBOT_WAIT` | `10s` | Auto-match wait before a robot is substituted for a missing human. |
 | `BACKEND_LOBBY_REAPER_INTERVAL` | `1s` | How often the substitution reaper scans for over-waited players. |
 | `BACKEND_ROBOT_DRIVE_INTERVAL` | `30s` | How often the robot driver scans for due robot turns. |
-| `BACKEND_SMTP_HOST` | — | Email relay host. **Empty selects the development log mailer** (the confirm-code is logged, not sent). |
-| `BACKEND_SMTP_PORT` | `587` | Email relay port. |
-| `BACKEND_SMTP_USERNAME` | — | SMTP user; empty relays without authentication. |
-| `BACKEND_SMTP_PASSWORD` | — | SMTP password. |
-| `BACKEND_SMTP_FROM` | `no-reply@localhost` | Envelope/From address for confirm-codes. |
+| `BACKEND_SMTP_HOST` | — | Confirm-code relay host. **Empty selects the development log mailer** (the code is logged, not sent). |
+| `BACKEND_SMTP_PORT` | `587` | Relay port. No client certificate is needed (the server cert is validated against the system roots). |
+| `BACKEND_SMTP_TLS` | — | Transport security: `ssl` (implicit TLS from connect) or `starttls`. Empty derives it from the port (implicit on `465`, STARTTLS otherwise); set it for a relay on a non-standard port (e.g. Selectel's `1127` = SSL, `1126` = STARTTLS). |
+| `BACKEND_SMTP_USERNAME` | — | SMTP AUTH user; empty relays without authentication. |
+| `BACKEND_SMTP_PASSWORD` | — | SMTP AUTH password. |
+| `BACKEND_SMTP_FROM` | `no-reply@localhost` | From address. A deployed contour must use the prod domain (the relay only accepts its verified sender domain). |
+| `BACKEND_PUBLIC_BASE_URL` | — | Canonical public origin (scheme + host) for links in the email. **Required when `BACKEND_SMTP_HOST` is set.** Never derived from a request Host header (anti-injection). |
 | `BACKEND_CONNECTOR_ADDR` | — | the gateway bot-link relay gRPC address for admin-console operator broadcasts. Empty disables broadcasts. |
 | `BACKEND_GUEST_REAP_INTERVAL` | `1h` | How often the abandoned-guest reaper sweeps. |
 | `BACKEND_GUEST_RETENTION` | `720h` | Account age past which a guest with no game seat is deleted. |
@@ -12,6 +12,7 @@ import (
 	"fmt"
 	"log"
 	"os/signal"
+	"strings"
 	"syscall"
 	"time"

@@ -20,6 +21,7 @@ import (

 	"scrabble/backend/internal/account"
 	"scrabble/backend/internal/accountmerge"
+	"scrabble/backend/internal/adminalert"
 	"scrabble/backend/internal/ads"
 	"scrabble/backend/internal/banview"
 	"scrabble/backend/internal/config"
@@ -33,6 +35,7 @@ import (
 	"scrabble/backend/internal/postgres"
 	"scrabble/backend/internal/pushgrpc"
 	"scrabble/backend/internal/ratewatch"
+	"scrabble/backend/internal/render"
 	"scrabble/backend/internal/robot"
 	"scrabble/backend/internal/server"
 	"scrabble/backend/internal/session"
@@ -43,6 +46,10 @@ import (
 // telemetryShutdownTimeout bounds the OpenTelemetry flush during process exit.
 const telemetryShutdownTimeout = 5 * time.Second

+// adminAlertInterval is how often the operator-alert worker checks for new feedback /
+// complaints; a burst within one interval coalesces into a single digest email.
+const adminAlertInterval = 5 * time.Minute
+
 func main() {
 	cfg, err := config.Load()
 	if err != nil {
@@ -161,6 +168,15 @@ func run(ctx context.Context, cfg config.Config, logger *zap.Logger) error {
 		zap.Duration("interval", cfg.GuestReapInterval),
 		zap.Duration("retention", cfg.GuestRetention))

+	// Purge the account-deletion legal dossier past its retention TTL: the
+	// retained-identities journal, and the feedback thread + dossier PII of long-deleted
+	// accounts (chat is kept). Checked daily; the TTL is a two-year policy constant.
+	retentionReaper := account.NewRetentionReaper(accounts, account.RetentionTTL, logger)
+	go retentionReaper.Run(ctx, 24*time.Hour)
+	logger.Info("retention reaper started",
+		zap.Duration("interval", 24*time.Hour),
+		zap.Duration("retention", account.RetentionTTL))
+
 	// Re-evaluate moderated-chat write access when a temporary block self-expires:
 	// no operator action fires then, so the sweeper emits the chat-access-changed
 	// event for lapsed blocks and the gateway re-pushes the chat-gate command.
@@ -173,7 +189,10 @@ func run(ctx context.Context, cfg config.Config, logger *zap.Logger) error {
 	// Lobby & social domains. Their REST and stream surface lives in the gateway,
 	// so they are handed to the server (like the route groups) for the handlers.
 	mailer := newMailer(cfg.SMTP, logger)
-	emails := account.NewEmailService(accounts, mailer)
+	emails := account.NewEmailService(accounts, mailer, cfg.PublicBaseURL)
+	// Throttle confirm-code sends per recipient: at most one per minute and five per
+	// rolling hour, guarding against email bombing and the relay's own quota.
+	emails.SetSendLimiter(account.NewSendLimiter(time.Minute, 5))
 	// Account linking & merge: the orchestrator over the account, merge and
 	// session layers. Wired to the /api/v1/user/link REST surface below.
 	links := link.NewService(emails, accounts, accountmerge.NewMerger(db), sessions)
@@ -194,6 +213,18 @@ func run(ctx context.Context, cfg config.Config, logger *zap.Logger) error {
 	feedbackSvc := feedback.NewService(feedback.NewStore(db), accounts)
 	feedbackSvc.SetNotifier(hub)

+	// Operator alert emails on new feedback / word complaints, coalesced into one digest
+	// per interval. Inert unless a distinct admin sender and recipient are configured.
+	if cfg.SMTP.AdminFrom != "" && cfg.SMTP.AdminTo != "" {
+		consoleURL := ""
+		if cfg.PublicBaseURL != "" {
+			consoleURL = strings.TrimRight(cfg.PublicBaseURL, "/") + "/_gm"
+		}
+		alerts := adminalert.New(mailer, feedbackSvc, games, cfg.SMTP.AdminFrom, cfg.SMTP.AdminTo, consoleURL, logger)
+		go alerts.Run(ctx, adminAlertInterval)
+		logger.Info("admin alert worker started", zap.Duration("interval", adminAlertInterval))
+	}
+
 	// Robot opponent: provision its durable account pool (a hard startup
 	// dependency, like the dictionaries) and start its move driver. The matchmaker
 	// substitutes a pooled robot for a missing human after the wait window.
@@ -232,6 +263,13 @@ func run(ctx context.Context, cfg config.Config, logger *zap.Logger) error {
 	// block and the banner admin console section.
 	adsSvc := ads.NewService(ads.NewStore(db))

+	// The image-render sidecar client for the PNG export artifact; nil (PNG
+	// download answers 404) when BACKEND_RENDERER_URL is unset.
+	var renderer *render.Client
+	if cfg.RendererURL != "" {
+		renderer = render.New(cfg.RendererURL)
+	}
+
 	srv := server.New(cfg.HTTPAddr, server.Deps{
 		Logger:        logger,
 		DB:            db,
@@ -253,6 +291,8 @@ func run(ctx context.Context, cfg config.Config, logger *zap.Logger) error {
 		BanView:       banView,
 		Ads:           adsSvc,
 		Notifier:      hub,
+		ExportSignKey: cfg.ExportSignKey,
+		Renderer:      renderer,
 	})
 	pushSrv := pushgrpc.NewServer(cfg.GRPCAddr, hub, logger)

@@ -0,0 +1,193 @@
+// Command dictgen dumps golden parity vectors from the committed dawg
+// dictionaries so the TypeScript dawg reader can be checked byte-for-byte
+// against the authoritative Go dafsa reader.
+//
+// For each *.dawg file it writes, into the output directory:
+//
+//   - <name>.words.bin — every stored word as alphabet-index bytes, in index
+//     order, framed as [1-byte length][length index bytes]. The word at stream
+//     position k has IndexOfB == k.
+//   - <name>.neg.bin — negative lookups (sequences whose IndexOfB is -1), same
+//     framing, to exercise the not-found path at varying depths.
+//   - <name>.meta.json — NumAdded/NumNodes/NumEdges plus the alphabet size, for
+//     a header-parse sanity cross-check on the TS side.
+//
+// It is a development tool (not built into any service), analogous to
+// cmd/jetgen. Run it from the repository root:
+//
+//	go run ./backend/cmd/dictgen -dawg-dir ../scrabble-solver/dawg -out <dir>
+package main
+
+import (
+	"bufio"
+	"bytes"
+	"encoding/json"
+	"flag"
+	"fmt"
+	"math/rand"
+	"os"
+	"path/filepath"
+	"sort"
+	"strings"
+
+	dawg "github.com/iliadenisov/dafsa"
+)
+
+// meta is the per-dictionary sanity payload cross-checked by the TS reader.
+type meta struct {
+	NumAdded int `json:"numAdded"`
+	NumNodes int `json:"numNodes"`
+	NumEdges int `json:"numEdges"`
+	Alphabet int `json:"alphabet"`
+}
+
+func main() {
+	dawgDir := flag.String("dawg-dir", "../scrabble-solver/dawg", "directory holding the .dawg files")
+	outDir := flag.String("out", "", "output directory for the golden files (required)")
+	negCount := flag.Int("neg", 20000, "number of negative lookups to emit per dictionary")
+	flag.Parse()
+
+	if *outDir == "" {
+		fail("-out is required")
+	}
+	if err := os.MkdirAll(*outDir, 0o755); err != nil {
+		fail("mkdir out: %v", err)
+	}
+
+	files, err := filepath.Glob(filepath.Join(*dawgDir, "*.dawg"))
+	if err != nil {
+		fail("glob: %v", err)
+	}
+	sort.Strings(files)
+	if len(files) == 0 {
+		fail("no .dawg files in %s", *dawgDir)
+	}
+
+	for _, f := range files {
+		if err := process(f, *outDir, *negCount); err != nil {
+			fail("%s: %v", filepath.Base(f), err)
+		}
+	}
+}
+
+// process emits the golden files for a single dawg dictionary.
+func process(path, outDir string, negCount int) error {
+	name := strings.TrimSuffix(filepath.Base(path), ".dawg")
+
+	data, err := os.ReadFile(path)
+	if err != nil {
+		return err
+	}
+	finder, err := dawg.Read(bytes.NewReader(data), 0)
+	if err != nil {
+		return fmt.Errorf("read dawg: %w", err)
+	}
+	defer finder.Close()
+
+	// Stream every stored word in index order; keep a decimated sample and the
+	// maximum alphabet index for negative generation.
+	wf, err := os.Create(filepath.Join(outDir, name+".words.bin"))
+	if err != nil {
+		return err
+	}
+	bw := bufio.NewWriter(wf)
+
+	var (
+		count  int
+		maxIx  byte
+		sample [][]byte
+	)
+	finder.EnumerateB(func(index int, word []byte, final bool) int {
+		if !final {
+			return 0 // Continue
+		}
+		if index != count {
+			panic(fmt.Sprintf("%s: enumerate index gap: got %d want %d", name, index, count))
+		}
+		writeWord(bw, word)
+		for _, b := range word {
+			if b > maxIx {
+				maxIx = b
+			}
+		}
+		if count%4 == 0 && len(sample) < 60000 {
+			sample = append(sample, append([]byte(nil), word...))
+		}
+		count++
+		return 0 // Continue
+	})
+	if err := bw.Flush(); err != nil {
+		return err
+	}
+	if err := wf.Close(); err != nil {
+		return err
+	}
+	if count != finder.NumAdded() {
+		return fmt.Errorf("word count %d != NumAdded %d", count, finder.NumAdded())
+	}
+
+	alphabet := int(maxIx) + 1
+
+	// Negatives: mutate sampled real words and keep the ones the reader rejects.
+	nf, err := os.Create(filepath.Join(outDir, name+".neg.bin"))
+	if err != nil {
+		return err
+	}
+	nbw := bufio.NewWriter(nf)
+	rng := rand.New(rand.NewSource(1))
+	neg := 0
+	for neg < negCount && len(sample) > 0 {
+		base := sample[rng.Intn(len(sample))]
+		cand := append([]byte(nil), base...)
+		switch rng.Intn(3) {
+		case 0: // extend by one index
+			cand = append(cand, byte(rng.Intn(alphabet)))
+		case 1: // flip one index
+			if len(cand) > 0 {
+				cand[rng.Intn(len(cand))] = byte(rng.Intn(alphabet))
+			}
+		case 2: // drop the tail and flip the new last index
+			if len(cand) > 1 {
+				cand = cand[:len(cand)-1]
+				cand[len(cand)-1] = byte(rng.Intn(alphabet))
+			}
+		}
+		if finder.IndexOfB(cand) == -1 {
+			writeWord(nbw, cand)
+			neg++
+		}
+	}
+	if err := nbw.Flush(); err != nil {
+		return err
+	}
+	if err := nf.Close(); err != nil {
+		return err
+	}
+
+	m := meta{NumAdded: finder.NumAdded(), NumNodes: finder.NumNodes(), NumEdges: finder.NumEdges(), Alphabet: alphabet}
+	mb, err := json.MarshalIndent(m, "", "  ")
+	if err != nil {
+		return err
+	}
+	if err := os.WriteFile(filepath.Join(outDir, name+".meta.json"), mb, 0o644); err != nil {
+		return err
+	}
+
+	fmt.Printf("%-12s words=%d negatives=%d alphabet=%d nodes=%d edges=%d\n",
+		name, count, neg, alphabet, finder.NumNodes(), finder.NumEdges())
+	return nil
+}
+
+// writeWord frames one index-byte word as [length][bytes].
+func writeWord(w *bufio.Writer, word []byte) {
+	if len(word) > 255 {
+		panic(fmt.Sprintf("word too long to frame: %d", len(word)))
+	}
+	w.WriteByte(byte(len(word)))
+	w.Write(word)
+}
+
+func fail(format string, args ...any) {
+	fmt.Fprintf(os.Stderr, "dictgen: "+format+"\n", args...)
+	os.Exit(1)
+}
@@ -0,0 +1,486 @@
+// Command validategen produces golden conformance fixtures for the TypeScript
+// move validator (ui/src/lib/dict/validate.ts). For each variant it self-plays
+// greedy games with the authoritative scrabble-solver engine to build realistic
+// board positions, then records a battery of candidate plays — the engine's own
+// top move, letter-mutated variants, random scatters and (on the empty board) an
+// off-centre translation — each paired with the ground-truth result of
+// ValidatePlayOpts (legal, score, the words formed). The TS conformance test
+// replays these and must agree exactly.
+//
+// It is a development tool (not built into any service), analogous to
+// cmd/dictgen. Run it from the repository root:
+//
+//	go run ./backend/cmd/validategen -dawg-dir ../scrabble-solver/dawg -out <dir>
+package main
+
+import (
+	"bytes"
+	"encoding/json"
+	"flag"
+	"fmt"
+	"math/rand"
+	"os"
+	"path/filepath"
+
+	"gitea.iliadenisov.ru/developer/scrabble-solver/board"
+	"gitea.iliadenisov.ru/developer/scrabble-solver/rack"
+	"gitea.iliadenisov.ru/developer/scrabble-solver/rules"
+	"gitea.iliadenisov.ru/developer/scrabble-solver/scrabble"
+	"gitea.iliadenisov.ru/developer/scrabble-solver/selfplay"
+	dawg "github.com/iliadenisov/dafsa"
+)
+
+// blankTile marks a blank tile in a drawn hand (matches selfplay).
+const blankTile byte = 0xff
+
+// variantSpec pairs a variant label with its ruleset and dawg file.
+type variantSpec struct {
+	name  string
+	rules *rules.Ruleset
+	dawg  string
+}
+
+// cell is an occupied board square or a placement (alphabet-index letter).
+type cell struct {
+	R, C, Letter int
+	Blank        bool
+}
+
+// word mirrors scrabble.Word in index space.
+type word struct {
+	Row, Col, Dir int
+	Letters       []int
+	Blanks        []bool
+	Score         int
+}
+
+// fixture is one candidate play with the engine's ground-truth verdict.
+type fixture struct {
+	Board            int    `json:"board"` // index into the boards list
+	Dir              int    `json:"dir"`
+	IgnoreCrossWords bool   `json:"ignoreCrossWords"`
+	Tiles            []cell `json:"tiles"`
+	Legal            bool   `json:"legal"`
+	Score            int    `json:"score"`
+	Bonus            int    `json:"bonus"`
+	Main             *word  `json:"main,omitempty"`
+	Cross            []word `json:"cross,omitempty"`
+}
+
+// alphaEntry mirrors one row of the per-variant alphabet table the server sends the
+// client (index, concrete letter as the ruleset emits it, tile value), so the adapter
+// cross-test can drive the letter-space client path exactly as production does.
+type alphaEntry struct {
+	Index  int    `json:"index"`
+	Letter string `json:"letter"`
+	Value  int    `json:"value"`
+}
+
+// variantFile is the whole conformance payload for one variant.
+type variantFile struct {
+	Variant  string       `json:"variant"`
+	Rows     int          `json:"rows"`
+	Cols     int          `json:"cols"`
+	Center   int          `json:"center"`
+	RackSize int          `json:"rackSize"`
+	Bingo    int          `json:"bingo"`
+	Values   []int        `json:"values"`
+	Premiums []int        `json:"premiums"` // row-major rules.Premium codes
+	Alphabet []alphaEntry `json:"alphabet"`
+	Boards   [][]cell     `json:"boards"`
+	Fixtures []fixture    `json:"fixtures"`
+}
+
+func main() {
+	dawgDir := flag.String("dawg-dir", "../scrabble-solver/dawg", "directory holding the .dawg files")
+	outDir := flag.String("out", "", "output directory for the fixture files (required)")
+	games := flag.Int("games", 6, "self-play games per (variant, rule)")
+	plies := flag.Int("plies", 40, "maximum plies captured per game")
+	flag.Parse()
+	if *outDir == "" {
+		fail("-out is required")
+	}
+	if err := os.MkdirAll(*outDir, 0o755); err != nil {
+		fail("mkdir out: %v", err)
+	}
+
+	specs := []variantSpec{
+		{"scrabble_en", rules.English(), "en_sowpods.dawg"},
+		{"scrabble_ru", rules.RussianScrabble(), "ru_scrabble.dawg"},
+		{"erudit_ru", rules.Erudit(), "ru_erudit.dawg"},
+	}
+	for _, sp := range specs {
+		if err := generate(sp, *dawgDir, *outDir, *games, *plies); err != nil {
+			fail("%s: %v", sp.name, err)
+		}
+	}
+}
+
+func generate(sp variantSpec, dawgDir, outDir string, games, plies int) error {
+	data, err := os.ReadFile(filepath.Join(dawgDir, sp.dawg))
+	if err != nil {
+		return err
+	}
+	finder, err := dawg.Read(bytes.NewReader(data), 0)
+	if err != nil {
+		return fmt.Errorf("read dawg: %w", err)
+	}
+	defer finder.Close()
+
+	rs := sp.rules
+	solver := scrabble.NewSolver(rs, finder)
+
+	out := variantFile{
+		Variant: sp.name, Rows: rs.Rows, Cols: rs.Cols, Center: rs.Center,
+		RackSize: rs.RackSize, Bingo: rs.Bingo, Values: rs.Values,
+		Premiums: premiumCodes(rs), Alphabet: alphabetOf(rs),
+	}
+
+	// Capture under both the standard rule and the single-word rule, building the
+	// board with the same rule so positions are reachable under it.
+	for _, ignore := range []bool{false, true} {
+		opts := scrabble.PlayOptions{IgnoreCrossWords: ignore}
+		for g := range games {
+			seed := int64(g*1000) + boolseed(ignore) + variantSeed(sp.name)
+			playAndCapture(&out, rs, solver, opts, seed, plies)
+		}
+	}
+
+	b, err := json.Marshal(&out)
+	if err != nil {
+		return err
+	}
+	if err := os.WriteFile(filepath.Join(outDir, sp.name+".fixtures.json"), b, 0o644); err != nil {
+		return err
+	}
+	fmt.Printf("%-12s boards=%d fixtures=%d\n", sp.name, len(out.Boards), len(out.Fixtures))
+	return nil
+}
+
+// playAndCapture greedily self-plays one game, recording candidate plays against
+// each board position along the way.
+func playAndCapture(out *variantFile, rs *rules.Ruleset, solver *scrabble.Solver, opts scrabble.PlayOptions, seed int64, plies int) {
+	rng := rand.New(rand.NewSource(seed))
+	bag := selfplay.NewBag(rs, seed)
+	b := board.New(rs.Rows, rs.Cols)
+	hands := [2][]byte{bag.Draw(rs.RackSize), bag.Draw(rs.RackSize)}
+
+	passes := 0
+	for turn := range plies {
+		p := turn % 2
+		rk := rackOf(hands[p], rs.Size())
+		moves := solver.GenerateMovesOpts(b, rk, scrabble.Both, opts)
+		if len(moves) == 0 {
+			if passes++; passes >= 4 {
+				break
+			}
+			continue
+		}
+		passes = 0
+		top := moves[0]
+
+		boardIdx := len(out.Boards)
+		out.Boards = append(out.Boards, boardCells(b))
+		captureCandidates(out, rs, solver, opts, b, boardIdx, top, rng)
+
+		scrabble.Apply(b, top)
+		hands[p] = removeUsed(hands[p], top)
+		if need := rs.RackSize - len(hands[p]); need > 0 {
+			hands[p] = append(hands[p], bag.Draw(need)...)
+		}
+		if len(hands[p]) == 0 && bag.Len() == 0 {
+			break
+		}
+	}
+}
+
+// captureCandidates records the engine's top move plus derived candidates for one
+// board, each with its ValidatePlayOpts verdict.
+func captureCandidates(out *variantFile, rs *rules.Ruleset, solver *scrabble.Solver, opts scrabble.PlayOptions, b *board.Board, boardIdx int, top scrabble.Move, rng *rand.Rand) {
+	size := rs.Size()
+	record := func(tiles []scrabble.Placement) {
+		if len(tiles) == 0 {
+			return
+		}
+		out.Fixtures = append(out.Fixtures, makeFixture(solver, opts, b, boardIdx, tiles))
+	}
+
+	// The engine's own top move (legal).
+	record(top.Tiles)
+
+	// Letter-mutated variants: usually reject on the dictionary, occasionally form
+	// a different legal word.
+	for range 3 {
+		mut := clonePlacements(top.Tiles)
+		i := rng.Intn(len(mut))
+		mut[i].Letter = byte((int(mut[i].Letter) + 1 + rng.Intn(size-1)) % size)
+		record(mut)
+	}
+
+	// Random scatters: exercise geometry, dictionary and connectivity paths.
+	for range 3 {
+		record(randomScatter(b, size, 2+rng.Intn(4), rng))
+	}
+
+	// Single tiles abutting the board exercise the direction inference — a single
+	// tile is ambiguous, its orientation resolved from which axis it extends.
+	for range 3 {
+		if t, ok := randomAdjacentSingle(b, size, rng); ok {
+			record([]scrabble.Placement{t})
+		}
+	}
+
+	// On the empty board, an off-centre translation of the first move exercises the
+	// first-move centre rule.
+	if b.IsEmpty() {
+		shifted := clonePlacements(top.Tiles)
+		ok := true
+		for i := range shifted {
+			shifted[i].Row++
+			shifted[i].Col++
+			if !b.InBounds(shifted[i].Row, shifted[i].Col) {
+				ok = false
+				break
+			}
+		}
+		if ok {
+			record(shifted)
+		}
+	}
+}
+
+// makeFixture validates a candidate against board b and serializes it with its
+// ground truth. Word breakdown is recorded only for legal plays (the TS test
+// checks words only then); an illegal play records legal=false alone.
+func makeFixture(solver *scrabble.Solver, opts scrabble.PlayOptions, b *board.Board, boardIdx int, tiles []scrabble.Placement) fixture {
+	// Infer the orientation exactly as the backend evaluate does (dir-less), so the
+	// fixture matches the real eval path and pins the client's ported inference.
+	dir := playDirectionMirror(solver, b, tiles, opts)
+	fx := fixture{
+		Board:            boardIdx,
+		Dir:              int(dir),
+		IgnoreCrossWords: opts.IgnoreCrossWords,
+		Tiles:            placementCells(tiles),
+	}
+	m, err := solver.ValidatePlayOpts(b, dir, tiles, opts)
+	if err == nil {
+		fx.Legal = true
+		fx.Score = m.Score
+		fx.Bonus = m.Bonus
+		fx.Main = toWord(m.Main)
+		for _, cw := range m.Cross {
+			fx.Cross = append(fx.Cross, *toWord(cw))
+		}
+	}
+	return fx
+}
+
+func placementCells(ts []scrabble.Placement) []cell {
+	cs := make([]cell, len(ts))
+	for i, t := range ts {
+		cs[i] = cell{R: t.Row, C: t.Col, Letter: int(t.Letter), Blank: t.Blank}
+	}
+	return cs
+}
+
+func toWord(w scrabble.Word) *word {
+	letters := make([]int, len(w.Letters))
+	for i, l := range w.Letters {
+		letters[i] = int(l)
+	}
+	return &word{
+		Row: w.Row, Col: w.Col, Dir: int(w.Dir),
+		Letters: letters, Blanks: append([]bool(nil), w.Blanks...), Score: w.Score,
+	}
+}
+
+func alphabetOf(rs *rules.Ruleset) []alphaEntry {
+	n := rs.Alphabet.Size()
+	out := make([]alphaEntry, n)
+	for i := range n {
+		ch, _ := rs.Alphabet.Character(byte(i))
+		out[i] = alphaEntry{Index: i, Letter: ch, Value: rs.Values[i]}
+	}
+	return out
+}
+
+func premiumCodes(rs *rules.Ruleset) []int {
+	codes := make([]int, rs.Rows*rs.Cols)
+	for i := range codes {
+		codes[i] = int(rs.PremiumAt(i))
+	}
+	return codes
+}
+
+func boardCells(b *board.Board) []cell {
+	var cs []cell
+	for r := 0; r < b.Rows(); r++ {
+		for c := 0; c < b.Cols(); c++ {
+			if b.Filled(r, c) {
+				v := b.At(r, c)
+				cs = append(cs, cell{R: r, C: c, Letter: int(v&0x3f) - 1, Blank: v&0x80 != 0})
+			}
+		}
+	}
+	return cs
+}
+
+func clonePlacements(ts []scrabble.Placement) []scrabble.Placement {
+	return append([]scrabble.Placement(nil), ts...)
+}
+
+// randomScatter picks n distinct empty in-bounds squares with random letters.
+func randomScatter(b *board.Board, size, n int, rng *rand.Rand) []scrabble.Placement {
+	seen := map[[2]int]bool{}
+	var ts []scrabble.Placement
+	for tries := 0; tries < n*20 && len(ts) < n; tries++ {
+		r := rng.Intn(b.Rows())
+		c := rng.Intn(b.Cols())
+		if seen[[2]int{r, c}] || b.Filled(r, c) {
+			continue
+		}
+		seen[[2]int{r, c}] = true
+		ts = append(ts, scrabble.Placement{Row: r, Col: c, Letter: byte(rng.Intn(size)), Blank: rng.Intn(10) == 0})
+	}
+	return ts
+}
+
+// randomAdjacentSingle picks a random empty in-bounds square abutting at least one
+// filled square, with a random letter — a single-tile play whose orientation the
+// inference must resolve. It returns ok=false on an empty board.
+func randomAdjacentSingle(b *board.Board, size int, rng *rand.Rand) (scrabble.Placement, bool) {
+	var cands [][2]int
+	for r := 0; r < b.Rows(); r++ {
+		for c := 0; c < b.Cols(); c++ {
+			if b.Filled(r, c) {
+				continue
+			}
+			if b.Filled(r-1, c) || b.Filled(r+1, c) || b.Filled(r, c-1) || b.Filled(r, c+1) {
+				cands = append(cands, [2]int{r, c})
+			}
+		}
+	}
+	if len(cands) == 0 {
+		return scrabble.Placement{}, false
+	}
+	rc := cands[rng.Intn(len(cands))]
+	return scrabble.Placement{Row: rc[0], Col: rc[1], Letter: byte(rng.Intn(size)), Blank: rng.Intn(10) == 0}, true
+}
+
+// playDirectionMirror mirrors engine (*Game).playDirection: the geometric
+// resolution, except a single tile under the single-word rule tries both
+// orientations through the solver and keeps the higher-scoring legal one (H wins
+// ties). It reproduces the orientation the backend evaluate infers.
+func playDirectionMirror(solver *scrabble.Solver, b *board.Board, placements []scrabble.Placement, opts scrabble.PlayOptions) scrabble.Direction {
+	geo := resolveDirectionMirror(b, placements)
+	if len(placements) != 1 || !opts.IgnoreCrossWords {
+		return geo
+	}
+	best, found, bestScore := geo, false, 0
+	for _, dir := range [...]scrabble.Direction{scrabble.Horizontal, scrabble.Vertical} {
+		m, err := solver.ValidatePlayOpts(b, dir, placements, opts)
+		if err != nil {
+			continue
+		}
+		if !found || m.Score > bestScore {
+			best, found, bestScore = dir, true, m.Score
+		}
+	}
+	return best
+}
+
+// resolveDirectionMirror mirrors engine.resolveDirection.
+func resolveDirectionMirror(b *board.Board, placements []scrabble.Placement) scrabble.Direction {
+	if len(placements) >= 2 {
+		row := placements[0].Row
+		for _, p := range placements[1:] {
+			if p.Row != row {
+				return scrabble.Vertical
+			}
+		}
+		return scrabble.Horizontal
+	}
+	if len(placements) == 1 {
+		p := placements[0]
+		h := runLengthMirror(b, p.Row, p.Col, scrabble.Horizontal)
+		v := runLengthMirror(b, p.Row, p.Col, scrabble.Vertical)
+		if v >= 2 && v > h {
+			return scrabble.Vertical
+		}
+		if h >= 2 {
+			return scrabble.Horizontal
+		}
+		if v >= 2 {
+			return scrabble.Vertical
+		}
+	}
+	return scrabble.Horizontal
+}
+
+// runLengthMirror mirrors engine.runLength.
+func runLengthMirror(b *board.Board, row, col int, dir scrabble.Direction) int {
+	dr, dc := 0, 1
+	if dir == scrabble.Vertical {
+		dr, dc = 1, 0
+	}
+	n := 1
+	for r, c := row-dr, col-dc; b.Filled(r, c); r, c = r-dr, c-dc {
+		n++
+	}
+	for r, c := row+dr, col+dc; b.Filled(r, c); r, c = r+dr, c+dc {
+		n++
+	}
+	return n
+}
+
+// rackOf builds a generation rack from a hand of tiles (reimplemented from the
+// unexported selfplay helper).
+func rackOf(tiles []byte, size int) rack.Rack {
+	r := rack.New(size)
+	for _, t := range tiles {
+		if t == blankTile {
+			r.AddBlank()
+		} else {
+			r.Add(t)
+		}
+	}
+	return r
+}
+
+// removeUsed returns the hand with the tiles consumed by m removed.
+func removeUsed(tiles []byte, m scrabble.Move) []byte {
+	out := append([]byte(nil), tiles...)
+	for _, p := range m.Tiles {
+		want := p.Letter
+		if p.Blank {
+			want = blankTile
+		}
+		for i, t := range out {
+			if t == want {
+				out = append(out[:i], out[i+1:]...)
+				break
+			}
+		}
+	}
+	return out
+}
+
+func boolseed(b bool) int64 {
+	if b {
+		return 500000
+	}
+	return 0
+}
+
+func variantSeed(name string) int64 {
+	var s int64
+	for _, r := range name {
+		s = s*131 + int64(r)
+	}
+	return s
+}
+
+func fail(format string, args ...any) {
+	fmt.Fprintf(os.Stderr, "validategen: "+format+"\n", args...)
+	os.Exit(1)
+}
@@ -13,6 +13,7 @@ require (
 	github.com/pressly/goose/v3 v3.27.1
 	github.com/testcontainers/testcontainers-go v0.42.0
 	github.com/testcontainers/testcontainers-go/modules/postgres v0.42.0
+	github.com/wneessen/go-mail v0.7.3
 	go.opentelemetry.io/otel v1.43.0
 	go.opentelemetry.io/otel/exporters/stdout/stdoutmetric v1.43.0
 	go.opentelemetry.io/otel/exporters/stdout/stdouttrace v1.43.0
@@ -109,7 +110,7 @@ require (
 	golang.org/x/net v0.53.0 // indirect
 	golang.org/x/sync v0.20.0 // indirect
 	golang.org/x/sys v0.43.0 // indirect
-	golang.org/x/text v0.36.0 // indirect
+	golang.org/x/text v0.37.0 // indirect
 	google.golang.org/grpc v1.80.0
 	google.golang.org/protobuf v1.36.11 // indirect
 	gopkg.in/yaml.v3 v3.0.1 // indirect
@@ -279,6 +279,8 @@ github.com/twitchyliquid64/golang-asm v0.15.1 h1:SU5vSMR7hnwNxj24w34ZyCi/FmDZTkS
 github.com/twitchyliquid64/golang-asm v0.15.1/go.mod h1:a1lVb/DtPvCB8fslRZhAngC2+aY1QWCk3Cedj/Gdt08=
 github.com/ugorji/go/codec v1.3.1 h1:waO7eEiFDwidsBN6agj1vJQ4AG7lh2yqXyOXqhgQuyY=
 github.com/ugorji/go/codec v1.3.1/go.mod h1:pRBVtBSKl77K30Bv8R2P+cLSGaTtex6fsA2Wjqmfxj4=
+github.com/wneessen/go-mail v0.7.3 h1:g3DravXC5SMlVdboFrQA8Jx95A8sOzoBeS5F+vzNRK0=
+github.com/wneessen/go-mail v0.7.3/go.mod h1:QGhBX0yNbc1J+Mkjcu7z2rpj4B4l+BmDY8gYznPC9sk=
 github.com/yuin/goldmark v1.4.13/go.mod h1:6yULJ656Px+3vBD8DxQVa3kxgyrAnzto9xy5taEt/CY=
 github.com/yusufpapurcu/wmi v1.2.4 h1:zFUKzehAFReQwLys1b/iSMl+JQGSCSjtVqQn9bBrPo0=
 github.com/yusufpapurcu/wmi v1.2.4/go.mod h1:SBZ9tNy3G9/m5Oi98Zks0QjeHVDvuK0qfxQmPyzfmi0=
@@ -400,6 +402,8 @@ golang.org/x/text v0.9.0/go.mod h1:e1OnstbJyHTd6l/uOt8jFFHp6TRDWZR/bV3emEE/zU8=
 golang.org/x/text v0.14.0/go.mod h1:18ZOQIKpY8NJVqYksKHtTdi31H5itFRjB5/qKTNYzSU=
 golang.org/x/text v0.36.0 h1:JfKh3XmcRPqZPKevfXVpI1wXPTqbkE5f7JA92a55Yxg=
 golang.org/x/text v0.36.0/go.mod h1:NIdBknypM8iqVmPiuco0Dh6P5Jcdk8lJL0CUebqK164=
+golang.org/x/text v0.37.0 h1:Cqjiwd9eSg8e0QAkyCaQTNHFIIzWtidPahFWR83rTrc=
+golang.org/x/text v0.37.0/go.mod h1:a5sjxXGs9hsn/AJVwuElvCAo9v8QYLzvavO5z2PiM38=
 golang.org/x/tools v0.0.0-20180917221912-90fa682c2a6e/go.mod h1:n7NCudcB/nEzxVGmLbDWY5pfWTLqBcC2KZ6jyYvM4mQ=
 golang.org/x/tools v0.0.0-20190311212946-11955173bddd/go.mod h1:LCzVGOaR6xXOjkQ3onu1FJEFr0SW1gC7cKk1uF8kGRs=
 golang.org/x/tools v0.0.0-20190425163242-31fd60d6bfdc/go.mod h1:RgjU9mgBXZiqYHBnxXauZ1Gv1EHHAz9KjViQ78xBX0Q=
@@ -121,13 +121,44 @@ func (s *Store) ProvisionByIdentity(ctx context.Context, kind, externalID string
 }

 // ProvisionEmail returns the account owning the email identity externalID, creating
-// it (unconfirmed) on first contact with browserTZ — the client's detected "±HH:MM"
-// UTC offset — seeded into its time zone. Like ProvisionByIdentity it is race-safe
-// and leaves an existing account untouched, so a returning user's saved zone is never
-// overwritten. The email account is created here (the code-request step), not at the
-// later login, so this is where its zone is seeded.
-func (s *Store) ProvisionEmail(ctx context.Context, externalID, browserTZ string) (Account, error) {
-	return s.provision(ctx, KindEmail, externalID, provisionSeed{timeZone: seedZone(browserTZ)})
+// it on first contact with browserTZ — the client's detected "±HH:MM" UTC offset —
+// seeded into its time zone, language seeded from the client's UI language, and its
+// display name seeded from the email's local part (so it is not left nameless). Like
+// ProvisionByIdentity it is race-safe and leaves an existing account untouched, so a
+// returning user's saved zone, language and name are never overwritten. The email account is
+// created here (the code-request step), not at the later login, so this is where its
+// zone and language are seeded. It is created flagged is_guest with an unconfirmed
+// email identity: an abandoned, never-confirmed login is then reaped like any guest,
+// freeing the reserved address, and confirming the code clears the guest flag.
+func (s *Store) ProvisionEmail(ctx context.Context, externalID, browserTZ, language string) (Account, error) {
+	return s.provision(ctx, KindEmail, externalID, provisionSeed{
+		displayName:       emailDisplayName(externalID),
+		timeZone:          seedZone(browserTZ),
+		preferredLanguage: supportedLanguage(language),
+		isGuest:           true,
+	})
+}
+
+// emailDisplayName derives a display name from an email address — the local part
+// before '@', trimmed and capped to the column width — so a new email account is not
+// left nameless. It is only the first-contact seed; the user can rename it later.
+func emailDisplayName(email string) string {
+	local, _, _ := strings.Cut(email, "@")
+	local = strings.TrimSpace(local)
+	if r := []rune(local); len(r) > maxDisplayName {
+		local = strings.TrimRight(string(r[:maxDisplayName]), " ")
+	}
+	return local
+}
+
+// supportedLanguage returns code normalised to a supported UI language ("en" or
+// "ru"), or "" when it maps to neither, so a new account keeps the 'en' default. It
+// accepts region-tagged codes ("ru-RU").
+func supportedLanguage(code string) string {
+	if lang, _, _ := strings.Cut(strings.ToLower(strings.TrimSpace(code)), "-"); lang == "en" || lang == "ru" {
+		return lang
+	}
+	return ""
 }

 // ProvisionRobot provisions (or finds) the durable account backing a robot pool
@@ -239,6 +270,11 @@ type provisionSeed struct {
 	preferredLanguage string
 	displayName       string
 	timeZone          string
+	// isGuest creates the account flagged is_guest. It is set for an email-login
+	// account, which stays a guest until the address is confirmed (so an abandoned,
+	// never-confirmed login is reaped and its address freed); confirming clears the
+	// flag. Platform identities (telegram/vk) are durable from creation.
+	isGuest bool
 }

 // seedZone returns browserTZ when it is a well-formed zone to persist at account
@@ -447,8 +483,8 @@ func (s *Store) create(ctx context.Context, kind, externalID string, seed provis
 			tz = "UTC"
 		}
 		insertAccount := table.Accounts.
-			INSERT(table.Accounts.AccountID, table.Accounts.DisplayName, table.Accounts.PreferredLanguage, table.Accounts.TimeZone).
-			VALUES(accountID, seed.displayName, lang, tz).
+			INSERT(table.Accounts.AccountID, table.Accounts.DisplayName, table.Accounts.PreferredLanguage, table.Accounts.TimeZone, table.Accounts.IsGuest).
+			VALUES(accountID, seed.displayName, lang, tz, seed.isGuest).
 			RETURNING(table.Accounts.AllColumns)

 		var row model.Accounts
@@ -5,6 +5,7 @@ import (
 	crand "crypto/rand"
 	"crypto/sha256"
 	"database/sql"
+	"encoding/base64"
 	"encoding/hex"
 	"errors"
 	"fmt"
@@ -26,6 +27,22 @@ const (
 	emailCodeTTL = 15 * time.Minute
 	// emailCodeMaxAttempts caps wrong-code submissions before a code is dead.
 	emailCodeMaxAttempts = 5
+	// linkTokenBytes is the entropy of a confirm deeplink token: 256 bits.
+	linkTokenBytes = 32
+	// emailConfirmPath is the SPA route the one-tap confirm deeplink opens (the token
+	// is appended). The SPA is served under /app/ behind a hash router.
+	emailConfirmPath = "/app/#/confirm/"
+)
+
+// Confirmation purposes recorded on a pending confirm-code row. They select what
+// verifying the code or the deeplink token does: sign in (login), link/confirm the
+// address on the current account (link), or replace the account's confirmed email with
+// a new address (change). Account deletion adds a further purpose in a later stage.
+const (
+	purposeLogin  = "login"
+	purposeLink   = "link"
+	purposeChange = "change"
+	purposeDelete = "delete"
 )

 // Errors returned by the email confirm-code flow.
@@ -46,6 +63,12 @@ var (
 	ErrTooManyAttempts = errors.New("account: too many confirmation attempts")
 	// ErrCodeMismatch is returned when the submitted code does not match.
 	ErrCodeMismatch = errors.New("account: confirmation code does not match")
+	// ErrTooManyRequests is returned when confirm-code sends to an address are being
+	// requested too frequently (the resend cooldown or the rolling-hour cap).
+	ErrTooManyRequests = errors.New("account: too many code requests")
+	// ErrNoEmail is returned when an email-code step-up is requested for an account that
+	// holds no confirmed email (the caller must use the typed-phrase path instead).
+	ErrNoEmail = errors.New("account: no confirmed email")
 )

 // EmailService runs the email confirm-code flow: it issues a 6-digit code over a
@@ -55,14 +78,80 @@ var (
 // account is refused (ErrEmailTaken) — merging two accounts is the link/merge flow —
 // and using an email as a login reuses this mechanism.
 type EmailService struct {
-	store  *Store
-	mailer Mailer
-	now    func() time.Time
+	store   *Store
+	mailer  Mailer
+	baseURL string
+	limiter *SendLimiter
+	now     func() time.Time
 }

-// NewEmailService constructs an EmailService over store, sending via mailer.
-func NewEmailService(store *Store, mailer Mailer) *EmailService {
-	return &EmailService{store: store, mailer: mailer, now: func() time.Time { return time.Now().UTC() }}
+// NewEmailService constructs an EmailService over store, sending via mailer. baseURL
+// is the canonical public origin (scheme + host) used to build the one-tap confirm
+// deeplink and the email footer landing link; an empty baseURL omits the deeplink
+// (development / log mailer).
+func NewEmailService(store *Store, mailer Mailer, baseURL string) *EmailService {
+	return &EmailService{store: store, mailer: mailer, baseURL: baseURL, now: func() time.Time { return time.Now().UTC() }}
+}
+
+// SetSendLimiter installs a per-recipient send throttle. When unset (nil), sends are
+// not throttled — production wires a limiter; tests leave it off.
+func (s *EmailService) SetSendLimiter(l *SendLimiter) { s.limiter = l }
+
+// allowSend reports whether a confirm-code send to email is permitted now, recording
+// it when so. A nil limiter permits every send.
+func (s *EmailService) allowSend(email string) bool {
+	return s.limiter == nil || s.limiter.Allow(email)
+}
+
+// issueCode generates a fresh confirm-code and one-tap deeplink token for (accountID,
+// email), replaces any prior pending confirmation, and mails the branded code in
+// locale; purpose selects the email wording and what verifying does. Only the SHA-256
+// hashes of the code and token are stored.
+func (s *EmailService) issueCode(ctx context.Context, accountID uuid.UUID, email, purpose, locale string) error {
+	code, codeHash, err := generateCode()
+	if err != nil {
+		return err
+	}
+	token, tokenHash, err := generateLinkToken()
+	if err != nil {
+		return err
+	}
+	if err := s.store.replacePendingConfirmation(ctx, accountID, email, codeHash, tokenHash, purpose, s.now().Add(emailCodeTTL)); err != nil {
+		return err
+	}
+	// Account deletion is never a one-tap link (a prefetch or a stray click must not delete
+	// an account): the delete code is entered in the app only, so the email omits the
+	// deeplink and ConfirmByToken refuses a delete token.
+	deeplink := s.confirmURL(token, locale)
+	if purpose == purposeDelete {
+		deeplink = ""
+	}
+	msg, err := renderConfirmationEmail(purpose, code, deeplink, s.baseURL, locale)
+	if err != nil {
+		return err
+	}
+	msg.To = email
+	return s.mailer.Send(ctx, msg)
+}
+
+// confirmURL builds the absolute one-tap confirm deeplink for token in locale, or ""
+// when no public base URL is configured. The locale rides the fragment as ?lang so the
+// confirm screen (opened in a browser with no session) renders in the email's language.
+func (s *EmailService) confirmURL(token, locale string) string {
+	if s.baseURL == "" {
+		return ""
+	}
+	return strings.TrimRight(s.baseURL, "/") + emailConfirmPath + token + "?lang=" + normalizeLocale(locale)
+}
+
+// accountLocale returns the account's preferred UI language for localising email,
+// defaulting to "en" when the account cannot be loaded.
+func (s *EmailService) accountLocale(ctx context.Context, accountID uuid.UUID) string {
+	acc, err := s.store.GetByID(ctx, accountID)
+	if err != nil {
+		return "en"
+	}
+	return acc.PreferredLanguage
 }

 // RequestCode issues a fresh confirm-code for email to accountID and mails it,
@@ -73,6 +162,9 @@ func (s *EmailService) RequestCode(ctx context.Context, accountID uuid.UUID, ema
 	if err != nil {
 		return err
 	}
+	if !s.allowSend(addr) {
+		return ErrTooManyRequests
+	}
 	owner, ok, err := s.store.confirmedEmailAccount(ctx, addr)
 	if err != nil {
 		return err
@@ -83,16 +175,7 @@ func (s *EmailService) RequestCode(ctx context.Context, accountID uuid.UUID, ema
 		}
 		return ErrEmailTaken
 	}
-	code, hash, err := generateCode()
-	if err != nil {
-		return err
-	}
-	if err := s.store.replacePendingConfirmation(ctx, accountID, addr, hash, s.now().Add(emailCodeTTL)); err != nil {
-		return err
-	}
-	subject := "Your Scrabble confirmation code"
-	body := fmt.Sprintf("Your confirmation code is %s. It expires in %d minutes.", code, int(emailCodeTTL/time.Minute))
-	return s.mailer.Send(ctx, addr, subject, body)
+	return s.issueCode(ctx, accountID, addr, purposeLink, s.accountLocale(ctx, accountID))
 }

 // ConfirmCode verifies code for accountID and email. On success it attaches a
@@ -123,36 +206,35 @@ func (s *EmailService) ConfirmCode(ctx context.Context, accountID uuid.UUID, ema
 	if err := s.store.confirmEmailIdentity(ctx, conf.id, accountID, addr, s.now()); err != nil {
 		return Account{}, err
 	}
+	// Binding the first confirmed email promotes a guest to a durable account, matching the
+	// link and deeplink flows (defence-in-depth: no confirmed-email path leaves is_guest set).
+	if err := s.store.ClearGuest(ctx, accountID); err != nil {
+		return Account{}, err
+	}
 	return s.store.GetByID(ctx, accountID)
 }

 // RequestLoginCode issues a login confirm-code to the account that owns email,
-// provisioning a fresh (unconfirmed) durable account when the email is new. It is
-// the unauthenticated email-login entry point and, unlike RequestCode,
-// does not refuse an already-confirmed email — that is the ordinary returning-user
-// login. The code is mailed to the address, so only its real owner can complete
-// the login. On first contact browserTZ (the client's detected "±HH:MM" UTC offset)
-// seeds the new account's time zone. It returns the target account id for the
-// subsequent LoginWithCode.
-func (s *EmailService) RequestLoginCode(ctx context.Context, email, browserTZ string) (uuid.UUID, error) {
+// provisioning a fresh (unconfirmed) guest account when the email is new — it becomes
+// durable once the code is confirmed. It is the unauthenticated email-login entry
+// point and, unlike RequestCode, does not refuse an already-confirmed email — that is
+// the ordinary returning-user login. The code is mailed to the address, so only its
+// real owner can complete the login. On first contact browserTZ (the client's
+// detected "±HH:MM" UTC offset) seeds the new account's time zone and language its UI
+// language. It returns the target account id for the subsequent LoginWithCode.
+func (s *EmailService) RequestLoginCode(ctx context.Context, email, browserTZ, language string) (uuid.UUID, error) {
 	addr, err := normalizeEmail(email)
 	if err != nil {
 		return uuid.UUID{}, err
 	}
-	acc, err := s.store.ProvisionEmail(ctx, addr, browserTZ)
+	if !s.allowSend(addr) {
+		return uuid.UUID{}, ErrTooManyRequests
+	}
+	acc, err := s.store.ProvisionEmail(ctx, addr, browserTZ, language)
 	if err != nil {
 		return uuid.UUID{}, err
 	}
-	code, hash, err := generateCode()
-	if err != nil {
-		return uuid.UUID{}, err
-	}
-	if err := s.store.replacePendingConfirmation(ctx, acc.ID, addr, hash, s.now().Add(emailCodeTTL)); err != nil {
-		return uuid.UUID{}, err
-	}
-	subject := "Your Scrabble login code"
-	body := fmt.Sprintf("Your login code is %s. It expires in %d minutes.", code, int(emailCodeTTL/time.Minute))
-	if err := s.mailer.Send(ctx, addr, subject, body); err != nil {
+	if err := s.issueCode(ctx, acc.ID, addr, purposeLogin, language); err != nil {
 		return uuid.UUID{}, err
 	}
 	return acc.ID, nil
@@ -191,9 +273,104 @@ func (s *EmailService) LoginWithCode(ctx context.Context, email, code string) (A
 	if err := s.store.confirmEmailLogin(ctx, conf.id, acc.ID, addr, s.now()); err != nil {
 		return Account{}, err
 	}
+	if err := s.store.ClearGuest(ctx, acc.ID); err != nil {
+		return Account{}, err
+	}
 	return s.store.GetByID(ctx, acc.ID)
 }

+// LinkConfirmation is the outcome of confirming a one-tap deeplink token: what the
+// transport layer must finish. Purpose is the pending row's purpose. For a login,
+// Account is the account to sign in. For a link, Account is the account the email was
+// (or would be) attached to; NeedsMerge is set when another account (MergeOwner)
+// already owns the address, so the caller drives the interactive merge instead of a
+// plain link — the token is left unconsumed for that merge step.
+type LinkConfirmation struct {
+	Purpose    string
+	Account    uuid.UUID
+	NeedsMerge bool
+	MergeOwner uuid.UUID
+}
+
+// IsLogin reports whether the confirmation is a login (the caller mints a session)
+// rather than a link (attach the identity, or drive a merge).
+func (r LinkConfirmation) IsLogin() bool { return r.Purpose == purposeLogin }
+
+// ConfirmByToken verifies a one-tap deeplink token and performs its purpose. A login
+// confirms the email identity, clears the guest flag and returns the account to sign
+// in. A link attaches the confirmed email to the pending account when the address is
+// free, or reports NeedsMerge when another account already owns it (leaving the token
+// live so the caller's merge step can re-verify). It returns ErrNoPendingCode when the
+// token matches no live confirmation and ErrCodeExpired when it has lapsed. The token
+// is high-entropy, so there is no wrong-attempt counter.
+func (s *EmailService) ConfirmByToken(ctx context.Context, token string) (LinkConfirmation, error) {
+	pend, err := s.store.pendingByTokenHash(ctx, hashCode(token))
+	if err != nil {
+		return LinkConfirmation{}, err
+	}
+	if s.now().After(pend.expiresAt) {
+		return LinkConfirmation{}, ErrCodeExpired
+	}
+	switch pend.purpose {
+	case purposeLogin:
+		if err := s.store.confirmEmailLogin(ctx, pend.id, pend.accountID, pend.email, s.now()); err != nil {
+			return LinkConfirmation{}, err
+		}
+		if err := s.store.ClearGuest(ctx, pend.accountID); err != nil {
+			return LinkConfirmation{}, err
+		}
+		return LinkConfirmation{Purpose: purposeLogin, Account: pend.accountID}, nil
+	case purposeLink:
+		owner, ok, err := s.store.confirmedEmailAccount(ctx, pend.email)
+		if err != nil {
+			return LinkConfirmation{}, err
+		}
+		if ok {
+			if owner == pend.accountID {
+				if err := s.store.consumeConfirmation(ctx, pend.id, s.now()); err != nil {
+					return LinkConfirmation{}, err
+				}
+				return LinkConfirmation{Purpose: purposeLink, Account: pend.accountID}, nil
+			}
+			return LinkConfirmation{Purpose: purposeLink, Account: pend.accountID, NeedsMerge: true, MergeOwner: owner}, nil
+		}
+		if err := s.store.confirmEmailIdentity(ctx, pend.id, pend.accountID, pend.email, s.now()); err != nil {
+			return LinkConfirmation{}, err
+		}
+		// Binding the first email promotes a guest to a durable account, matching the
+		// code-based link flow (which clears the guest flag in the link service).
+		if err := s.store.ClearGuest(ctx, pend.accountID); err != nil {
+			return LinkConfirmation{}, err
+		}
+		return LinkConfirmation{Purpose: purposeLink, Account: pend.accountID}, nil
+	case purposeChange:
+		owner, ok, err := s.store.confirmedEmailAccount(ctx, pend.email)
+		if err != nil {
+			return LinkConfirmation{}, err
+		}
+		if ok && owner != pend.accountID {
+			// The new address is confirmed by a different account: refuse without
+			// disclosing it (anti-enumeration). Unlike a link, a change never merges.
+			return LinkConfirmation{}, ErrEmailTaken
+		}
+		if ok && owner == pend.accountID {
+			if err := s.store.consumeConfirmation(ctx, pend.id, s.now()); err != nil {
+				return LinkConfirmation{}, err
+			}
+			return LinkConfirmation{Purpose: purposeChange, Account: pend.accountID}, nil
+		}
+		if err := s.store.replaceEmailIdentity(ctx, pend.id, pend.accountID, pend.email, s.now()); err != nil {
+			return LinkConfirmation{}, err
+		}
+		return LinkConfirmation{Purpose: purposeChange, Account: pend.accountID}, nil
+	case purposeDelete:
+		// Deletion is confirmed in the app with the code, never via a one-tap link.
+		return LinkConfirmation{}, fmt.Errorf("account: deletion cannot be confirmed by link")
+	default:
+		return LinkConfirmation{}, fmt.Errorf("account: unsupported confirmation purpose %q", pend.purpose)
+	}
+}
+
 // emailConfirmation is a pending confirm-code row in domain form.
 type emailConfirmation struct {
 	id        uuid.UUID
@@ -222,9 +399,30 @@ func (s *Store) confirmedEmailAccount(ctx context.Context, email string) (uuid.U
 	return row.AccountID, true, nil
 }

+// confirmedEmailOf returns the account's confirmed email address and true, or ("", false)
+// when it holds none. It backs the deletion step-up, which mails a code to the account's
+// own address.
+func (s *Store) confirmedEmailOf(ctx context.Context, accountID uuid.UUID) (string, bool, error) {
+	stmt := postgres.SELECT(table.Identities.ExternalID).
+		FROM(table.Identities).
+		WHERE(
+			table.Identities.AccountID.EQ(postgres.UUID(accountID)).
+				AND(table.Identities.Kind.EQ(postgres.String(KindEmail))).
+				AND(table.Identities.Confirmed.EQ(postgres.Bool(true))),
+		).LIMIT(1)
+	var row model.Identities
+	if err := stmt.QueryContext(ctx, s.db, &row); err != nil {
+		if errors.Is(err, qrm.ErrNoRows) {
+			return "", false, nil
+		}
+		return "", false, fmt.Errorf("account: confirmed email of %s: %w", accountID, err)
+	}
+	return row.ExternalID, true, nil
+}
+
 // replacePendingConfirmation clears any pending code for (accountID, email) and
 // inserts a fresh one, inside one transaction.
-func (s *Store) replacePendingConfirmation(ctx context.Context, accountID uuid.UUID, email, codeHash string, expiresAt time.Time) error {
+func (s *Store) replacePendingConfirmation(ctx context.Context, accountID uuid.UUID, email, codeHash, linkTokenHash, purpose string, expiresAt time.Time) error {
 	id, err := uuid.NewV7()
 	if err != nil {
 		return fmt.Errorf("account: new confirmation id: %w", err)
@@ -241,7 +439,8 @@ func (s *Store) replacePendingConfirmation(ctx context.Context, accountID uuid.U
 		ins := table.EmailConfirmations.INSERT(
 			table.EmailConfirmations.ConfirmationID, table.EmailConfirmations.AccountID,
 			table.EmailConfirmations.Email, table.EmailConfirmations.CodeHash, table.EmailConfirmations.ExpiresAt,
-		).VALUES(id, accountID, email, codeHash, expiresAt)
+			table.EmailConfirmations.LinkTokenHash, table.EmailConfirmations.Purpose,
+		).VALUES(id, accountID, email, codeHash, expiresAt, linkTokenHash, purpose)
 		if _, err := ins.ExecContext(ctx, tx); err != nil {
 			return fmt.Errorf("insert confirmation: %w", err)
 		}
@@ -274,6 +473,54 @@ func (s *Store) latestPendingConfirmation(ctx context.Context, accountID uuid.UU
 	}, nil
 }

+// pendingConfirmation is a pending confirm-code row loaded by its deeplink token, in
+// domain form.
+type pendingConfirmation struct {
+	id        uuid.UUID
+	accountID uuid.UUID
+	email     string
+	purpose   string
+	expiresAt time.Time
+}
+
+// pendingByTokenHash loads the unconsumed confirmation whose deeplink token hashes to
+// tokenHash, or ErrNoPendingCode. The high-entropy token needs no attempt counter, so
+// a partial-unique index guarantees at most one match.
+func (s *Store) pendingByTokenHash(ctx context.Context, tokenHash string) (pendingConfirmation, error) {
+	stmt := postgres.SELECT(table.EmailConfirmations.AllColumns).
+		FROM(table.EmailConfirmations).
+		WHERE(
+			table.EmailConfirmations.LinkTokenHash.EQ(postgres.String(tokenHash)).
+				AND(table.EmailConfirmations.ConsumedAt.IS_NULL()),
+		).LIMIT(1)
+	var row model.EmailConfirmations
+	if err := stmt.QueryContext(ctx, s.db, &row); err != nil {
+		if errors.Is(err, qrm.ErrNoRows) {
+			return pendingConfirmation{}, ErrNoPendingCode
+		}
+		return pendingConfirmation{}, fmt.Errorf("account: load confirmation by token: %w", err)
+	}
+	return pendingConfirmation{
+		id:        row.ConfirmationID,
+		accountID: row.AccountID,
+		email:     row.Email,
+		purpose:   row.Purpose,
+		expiresAt: row.ExpiresAt,
+	}, nil
+}
+
+// consumeConfirmation marks a confirmation consumed without writing an identity, used
+// for the idempotent already-linked deeplink path.
+func (s *Store) consumeConfirmation(ctx context.Context, id uuid.UUID, now time.Time) error {
+	upd := table.EmailConfirmations.UPDATE(table.EmailConfirmations.ConsumedAt).
+		SET(postgres.TimestampzT(now)).
+		WHERE(table.EmailConfirmations.ConfirmationID.EQ(postgres.UUID(id)))
+	if _, err := upd.ExecContext(ctx, s.db); err != nil {
+		return fmt.Errorf("account: consume confirmation: %w", err)
+	}
+	return nil
+}
+
 // bumpConfirmationAttempts increments a code's wrong-attempt counter by one.
 func (s *Store) bumpConfirmationAttempts(ctx context.Context, id uuid.UUID) error {
 	stmt := table.EmailConfirmations.
@@ -320,6 +567,69 @@ func (s *Store) confirmEmailIdentity(ctx context.Context, confirmationID, accoun
 	return nil
 }

+// replaceEmailIdentity consumes the confirmation, deletes the account's existing email
+// identity (freeing the old address) and inserts newEmail as its confirmed email, inside
+// one transaction. It backs the change-email flow. A unique-constraint violation — the
+// new address was confirmed elsewhere in the meantime — surfaces as ErrEmailTaken. When
+// the account holds no email identity yet the delete is a no-op, so this doubles as an
+// attach.
+func (s *Store) replaceEmailIdentity(ctx context.Context, confirmationID, accountID uuid.UUID, newEmail string, now time.Time) error {
+	identityID, err := uuid.NewV7()
+	if err != nil {
+		return fmt.Errorf("account: new identity id: %w", err)
+	}
+	err = withTx(ctx, s.db, func(tx *sql.Tx) error {
+		upd := table.EmailConfirmations.
+			UPDATE(table.EmailConfirmations.ConsumedAt).
+			SET(postgres.TimestampzT(now)).
+			WHERE(table.EmailConfirmations.ConfirmationID.EQ(postgres.UUID(confirmationID)))
+		if _, err := upd.ExecContext(ctx, tx); err != nil {
+			return fmt.Errorf("consume confirmation: %w", err)
+		}
+		// Journal the outgoing email before replacing it, so the legal dossier keeps the
+		// address the account used to hold (see retention.go).
+		var old model.Identities
+		sel := postgres.SELECT(
+			table.Identities.ExternalID, table.Identities.Confirmed, table.Identities.CreatedAt,
+		).FROM(table.Identities).WHERE(
+			table.Identities.AccountID.EQ(postgres.UUID(accountID)).
+				AND(table.Identities.Kind.EQ(postgres.String(KindEmail))),
+		).LIMIT(1)
+		switch err := sel.QueryContext(ctx, tx, &old); {
+		case err == nil:
+			if err := retainIdentityTx(ctx, tx, accountID, KindEmail, old.ExternalID, old.Confirmed, old.CreatedAt, retainChange); err != nil {
+				return err
+			}
+		case errors.Is(err, qrm.ErrNoRows):
+			// No prior email (this doubles as an attach); nothing to retain.
+		default:
+			return fmt.Errorf("load outgoing email identity: %w", err)
+		}
+		del := table.Identities.DELETE().WHERE(
+			table.Identities.AccountID.EQ(postgres.UUID(accountID)).
+				AND(table.Identities.Kind.EQ(postgres.String(KindEmail))),
+		)
+		if _, err := del.ExecContext(ctx, tx); err != nil {
+			return fmt.Errorf("delete old email identity: %w", err)
+		}
+		ins := table.Identities.INSERT(
+			table.Identities.IdentityID, table.Identities.AccountID, table.Identities.Kind,
+			table.Identities.ExternalID, table.Identities.Confirmed,
+		).VALUES(identityID, accountID, KindEmail, newEmail, true)
+		if _, err := ins.ExecContext(ctx, tx); err != nil {
+			return err
+		}
+		return nil
+	})
+	if err != nil {
+		if isUniqueViolation(err) {
+			return ErrEmailTaken
+		}
+		return fmt.Errorf("account: replace email identity: %w", err)
+	}
+	return nil
+}
+
 // confirmEmailLogin consumes the login code and marks the existing email
 // identity confirmed, inside one transaction. The identity already exists (a
 // login provisioned it), so this updates rather than inserts and is idempotent
@@ -367,6 +677,18 @@ func generateCode() (code, hash string, err error) {
 	return code, hashCode(code), nil
 }

+// generateLinkToken returns a fresh opaque one-tap confirm deeplink token (URL-safe
+// base64, 256-bit) and its hex SHA-256 hash. Only the hash is stored; the token
+// travels only in the emailed link, mirroring the session-token model.
+func generateLinkToken() (token, hash string, err error) {
+	buf := make([]byte, linkTokenBytes)
+	if _, err := crand.Read(buf); err != nil {
+		return "", "", fmt.Errorf("account: generate link token: %w", err)
+	}
+	token = base64.RawURLEncoding.EncodeToString(buf)
+	return token, hashCode(token), nil
+}
+
 // hashCode returns the hex-encoded SHA-256 of a confirm-code.
 func hashCode(code string) string {
 	sum := sha256.Sum256([]byte(code))
@@ -0,0 +1,239 @@
+package account
+
+import (
+	"fmt"
+	"html/template"
+	"strings"
+	tmpltext "text/template"
+	"time"
+)
+
+// emailBrandColor is the single accent used in the confirmation email — a calm
+// tile green, matching the "no riot of colours" brief.
+const emailBrandColor = "#2f7d4f"
+
+// confirmEmailView is the fully-localised data the confirmation email templates
+// render. Every string is resolved before rendering, so the templates carry no
+// localisation logic.
+type confirmEmailView struct {
+	Brand        string
+	Heading      string
+	Intro        string
+	Code         string
+	Expiry       string
+	CTALabel     string
+	DeeplinkURL  string
+	FooterIgnore string
+	LandingURL   string
+	LandingLabel string
+	Preheader    string
+	Locale       string
+	Accent       string
+}
+
+// emailCopy is the purpose- and locale-specific wording of a confirmation email.
+type emailCopy struct {
+	Subject      string
+	Preheader    string
+	Heading      string
+	Intro        string
+	CTALabel     string
+	FooterIgnore string
+}
+
+// confirmEmailCopy holds the wording per (purpose, locale). Unknown purposes fall
+// back to the neutral link wording and unknown locales fall back to English.
+var confirmEmailCopy = map[string]map[string]emailCopy{
+	purposeLogin: {
+		"en": {
+			Subject:      "Your Erudit sign-in code",
+			Preheader:    "Your sign-in code",
+			Heading:      "Sign in to Erudit",
+			Intro:        "Enter this code to sign in:",
+			CTALabel:     "Sign in with one tap",
+			FooterIgnore: "If you didn't request this email, you can safely ignore it.",
+		},
+		"ru": {
+			Subject:      "Код для входа в Эрудит",
+			Preheader:    "Ваш код для входа",
+			Heading:      "Вход в Эрудит",
+			Intro:        "Введите этот код, чтобы войти в игру:",
+			CTALabel:     "Войти одним нажатием",
+			FooterIgnore: "Если вы не запрашивали это письмо, просто проигнорируйте его.",
+		},
+	},
+	purposeLink: {
+		"en": {
+			Subject:      "Your Erudit confirmation code",
+			Preheader:    "Your confirmation code",
+			Heading:      "Confirm your e-mail",
+			Intro:        "Enter this code to confirm your address:",
+			CTALabel:     "Confirm with one tap",
+			FooterIgnore: "If you didn't request this email, you can safely ignore it.",
+		},
+		"ru": {
+			Subject:      "Код подтверждения Эрудит",
+			Preheader:    "Ваш код подтверждения",
+			Heading:      "Подтверждение e-mail",
+			Intro:        "Введите этот код, чтобы подтвердить адрес:",
+			CTALabel:     "Подтвердить одним нажатием",
+			FooterIgnore: "Если вы не запрашивали это письмо, просто проигнорируйте его.",
+		},
+	},
+	purposeChange: {
+		"en": {
+			Subject:      "Confirm your new Erudit e-mail",
+			Preheader:    "Confirm your new address",
+			Heading:      "Confirm your new e-mail",
+			Intro:        "Enter this code to switch your account to this address:",
+			CTALabel:     "Confirm with one tap",
+			FooterIgnore: "If you didn't request this change, you can safely ignore it — your address stays the same.",
+		},
+		"ru": {
+			Subject:      "Подтвердите новый e-mail в Эрудит",
+			Preheader:    "Подтвердите новый адрес",
+			Heading:      "Смена e-mail",
+			Intro:        "Введите этот код, чтобы привязать аккаунт к новому адресу:",
+			CTALabel:     "Подтвердить одним нажатием",
+			FooterIgnore: "Если вы не запрашивали смену, просто проигнорируйте письмо — адрес останется прежним.",
+		},
+	},
+	purposeDelete: {
+		"en": {
+			Subject:      "Confirm your Erudit account deletion",
+			Preheader:    "Confirm account deletion",
+			Heading:      "Delete your account",
+			Intro:        "Enter this code in the app to permanently delete your account:",
+			CTALabel:     "",
+			FooterIgnore: "If you didn't request this, ignore it — your account stays as it is.",
+		},
+		"ru": {
+			Subject:      "Подтвердите удаление аккаунта Эрудит",
+			Preheader:    "Подтверждение удаления аккаунта",
+			Heading:      "Удаление аккаунта",
+			Intro:        "Введите этот код в приложении, чтобы удалить аккаунт без восстановления:",
+			CTALabel:     "",
+			FooterIgnore: "Если вы не запрашивали удаление, проигнорируйте письмо — аккаунт останется.",
+		},
+	},
+}
+
+// emailBrand is the brand wordmark per locale.
+var emailBrand = map[string]string{"en": "Erudit", "ru": "Эрудит"}
+
+// emailExpiry formats the code-lifetime line per locale (abbreviated minutes to
+// avoid plural agreement).
+func emailExpiry(locale string, d time.Duration) string {
+	min := int(d / time.Minute)
+	if locale == "ru" {
+		return fmt.Sprintf("Код действует %d мин.", min)
+	}
+	return fmt.Sprintf("The code is valid for %d minutes.", min)
+}
+
+// normalizeLocale maps an account language to a supported email locale, defaulting
+// to English.
+func normalizeLocale(locale string) string {
+	if locale == "ru" {
+		return "ru"
+	}
+	return "en"
+}
+
+// renderConfirmationEmail builds the branded confirmation email for purpose in
+// locale: a large readable code plus a one-tap deeplink button, with an
+// ignore-notice footer and a landing link. Both a plain-text body and an HTML
+// alternative are produced. deeplinkURL is the absolute /confirm link and
+// landingURL the public landing origin.
+func renderConfirmationEmail(purpose, code, deeplinkURL, landingURL, locale string) (Message, error) {
+	loc := normalizeLocale(locale)
+	byLocale, ok := confirmEmailCopy[purpose]
+	if !ok {
+		byLocale = confirmEmailCopy[purposeLink]
+	}
+	cp := byLocale[loc]
+	view := confirmEmailView{
+		Brand:        emailBrand[loc],
+		Heading:      cp.Heading,
+		Intro:        cp.Intro,
+		Code:         code,
+		Expiry:       emailExpiry(loc, emailCodeTTL),
+		CTALabel:     cp.CTALabel,
+		DeeplinkURL:  deeplinkURL,
+		FooterIgnore: cp.FooterIgnore,
+		LandingURL:   landingURL,
+		LandingLabel: emailBrand[loc],
+		Preheader:    cp.Preheader,
+		Locale:       loc,
+		Accent:       emailBrandColor,
+	}
+	var html strings.Builder
+	if err := confirmEmailHTML.Execute(&html, view); err != nil {
+		return Message{}, fmt.Errorf("account: render confirmation email (html): %w", err)
+	}
+	var text strings.Builder
+	if err := confirmEmailText.Execute(&text, view); err != nil {
+		return Message{}, fmt.Errorf("account: render confirmation email (text): %w", err)
+	}
+	return Message{Subject: cp.Subject, Text: text.String(), HTML: html.String()}, nil
+}
+
+// confirmEmailHTML is a compact, image-free, mobile-friendly HTML email. Layout is
+// table-based for broad mail-client compatibility and all styling is inlined
+// because clients strip <style> blocks.
+var confirmEmailHTML = template.Must(template.New("confirmEmailHTML").Parse(`<!DOCTYPE html>
+<html lang="{{.Locale}}">
+<head>
+<meta charset="utf-8">
+<meta name="viewport" content="width=device-width, initial-scale=1">
+<title>{{.Brand}}</title>
+</head>
+<body style="margin:0;padding:0;background:#f4f5f7;">
+<span style="display:none;max-height:0;overflow:hidden;opacity:0;">{{.Preheader}}</span>
+<table role="presentation" width="100%" cellpadding="0" cellspacing="0" style="background:#f4f5f7;padding:24px 12px;">
+<tr><td align="center">
+<table role="presentation" width="100%" cellpadding="0" cellspacing="0" style="max-width:460px;background:#ffffff;border:1px solid #e5e7eb;border-radius:14px;overflow:hidden;font-family:-apple-system,'Segoe UI',Roboto,Helvetica,Arial,sans-serif;">
+<tr><td style="padding:28px 32px 4px;">
+<div style="font-size:15px;font-weight:700;letter-spacing:.04em;color:{{.Accent}};">{{.Brand}}</div>
+</td></tr>
+<tr><td style="padding:8px 32px 0;">
+<h1 style="margin:0;font-size:20px;line-height:1.3;color:#111827;font-weight:600;">{{.Heading}}</h1>
+<p style="margin:12px 0 0;font-size:15px;line-height:1.5;color:#374151;">{{.Intro}}</p>
+</td></tr>
+<tr><td style="padding:18px 32px 0;">
+<div style="font-size:34px;font-weight:700;letter-spacing:8px;text-align:center;color:#111827;background:#f3f4f6;border-radius:10px;padding:18px 0;font-family:'SFMono-Regular',Consolas,Menlo,monospace;">{{.Code}}</div>
+<p style="margin:10px 0 0;font-size:13px;line-height:1.5;color:#6b7280;text-align:center;">{{.Expiry}}</p>
+</td></tr>
+{{if .DeeplinkURL}}<tr><td style="padding:22px 32px 0;" align="center">
+<a href="{{.DeeplinkURL}}" style="display:inline-block;background:{{.Accent}};color:#ffffff;text-decoration:none;font-size:15px;font-weight:600;padding:12px 26px;border-radius:9px;">{{.CTALabel}}</a>
+</td></tr>
+{{end}}<tr><td style="padding:26px 32px 28px;">
+<hr style="border:none;border-top:1px solid #eceef1;margin:0 0 16px;">
+<p style="margin:0;font-size:12px;line-height:1.6;color:#9ca3af;">{{.FooterIgnore}}</p>
+<p style="margin:10px 0 0;font-size:12px;color:#9ca3af;"><a href="{{.LandingURL}}" style="color:#6b7280;text-decoration:none;">{{.LandingLabel}}</a></p>
+</td></tr>
+</table>
+</td></tr>
+</table>
+</body>
+</html>
+`))
+
+// confirmEmailText is the plain-text alternative (and multipart fallback).
+var confirmEmailText = tmpltext.Must(tmpltext.New("confirmEmailText").Parse(`{{.Brand}}
+
+{{.Heading}}
+
+{{.Intro}}
+
+    {{.Code}}
+
+{{.Expiry}}
+
+{{if .DeeplinkURL}}{{.CTALabel}}:
+{{.DeeplinkURL}}
+
+{{end}}—
+{{.FooterIgnore}}
+{{.LandingLabel}} — {{.LandingURL}}
+`))
@@ -0,0 +1,54 @@
+package account
+
+import (
+	"strings"
+	"testing"
+)
+
+// TestRenderConfirmationEmail checks that each (purpose, locale) renders a localised
+// subject, embeds the code and the one-tap deeplink in both bodies, and produces HTML.
+func TestRenderConfirmationEmail(t *testing.T) {
+	const deeplink = "https://erudit-game.ru/app/#/confirm/tok123"
+	cases := []struct {
+		name, purpose, locale, subjectSub string
+	}{
+		{"login ru", purposeLogin, "ru", "вход"},
+		{"login en", purposeLogin, "en", "sign-in"},
+		{"link ru", purposeLink, "ru", "подтвержд"},
+		{"link en", purposeLink, "en", "confirmation"},
+		{"change ru", purposeChange, "ru", "новый"},
+		{"change en", purposeChange, "en", "new"},
+	}
+	for _, c := range cases {
+		t.Run(c.name, func(t *testing.T) {
+			msg, err := renderConfirmationEmail(c.purpose, "123456", deeplink, "https://erudit-game.ru", c.locale)
+			if err != nil {
+				t.Fatalf("render: %v", err)
+			}
+			if !strings.Contains(strings.ToLower(msg.Subject), c.subjectSub) {
+				t.Errorf("subject %q does not contain %q", msg.Subject, c.subjectSub)
+			}
+			if !strings.Contains(msg.Text, "123456") || !strings.Contains(msg.HTML, "123456") {
+				t.Error("code missing from a body")
+			}
+			if !strings.Contains(msg.Text, deeplink) || !strings.Contains(msg.HTML, "confirm/tok123") {
+				t.Error("deeplink missing from a body")
+			}
+			if !strings.Contains(msg.HTML, "<html") {
+				t.Error("HTML body is not HTML")
+			}
+		})
+	}
+}
+
+// TestRenderConfirmationEmailUnknownLocaleDefaultsEnglish falls back to English for an
+// unsupported locale rather than erroring or emitting an empty subject.
+func TestRenderConfirmationEmailUnknownLocaleDefaultsEnglish(t *testing.T) {
+	msg, err := renderConfirmationEmail(purposeLogin, "000000", "", "https://erudit-game.ru", "de")
+	if err != nil {
+		t.Fatalf("render: %v", err)
+	}
+	if !strings.Contains(strings.ToLower(msg.Subject), "sign-in") {
+		t.Errorf("unknown locale should default to English, got subject %q", msg.Subject)
+	}
+}
@@ -2,6 +2,7 @@ package account

 import (
 	"context"
+	"database/sql"
 	"errors"
 	"fmt"
 	"time"
@@ -16,6 +17,68 @@ import (
 // belongs to another account; the caller turns it into a merge.
 var ErrIdentityTaken = errors.New("account: identity already linked to another account")

+// ErrLastIdentity is returned when removing an identity would leave the account with
+// none, making it unreachable after logout. The admin email-erase refuses it.
+var ErrLastIdentity = errors.New("account: cannot remove the last identity")
+
+// RemoveIdentity deletes the account's identity of the given kind (and, for an email,
+// any pending confirmations for it), freeing it for reuse. It refuses when that is the
+// account's only identity (ErrLastIdentity) — which would leave the account
+// unreachable — and returns ErrNotFound when the account has no identity of that kind.
+// It backs the profile Unlink control and the admin "erase email" action.
+func (s *Store) RemoveIdentity(ctx context.Context, accountID uuid.UUID, kind string) error {
+	ids, err := s.Identities(ctx, accountID)
+	if err != nil {
+		return err
+	}
+	var toRetain []Identity
+	others := 0
+	for _, id := range ids {
+		if id.Kind == kind {
+			toRetain = append(toRetain, id)
+		} else {
+			others++
+		}
+	}
+	if len(toRetain) == 0 {
+		return ErrNotFound
+	}
+	if others == 0 {
+		return ErrLastIdentity
+	}
+	return withTx(ctx, s.db, func(tx *sql.Tx) error {
+		// Journal the detached credential before removing it, so the legal dossier
+		// survives while the identity frees for reuse (see retention.go).
+		for _, id := range toRetain {
+			if err := retainIdentityTx(ctx, tx, accountID, id.Kind, id.ExternalID, id.Confirmed, id.CreatedAt, retainUnlink); err != nil {
+				return err
+			}
+		}
+		delID := table.Identities.DELETE().WHERE(
+			table.Identities.AccountID.EQ(postgres.UUID(accountID)).
+				AND(table.Identities.Kind.EQ(postgres.String(kind))),
+		)
+		if _, err := delID.ExecContext(ctx, tx); err != nil {
+			return fmt.Errorf("account: delete %s identity %s: %w", kind, accountID, err)
+		}
+		if kind == KindEmail {
+			delConf := table.EmailConfirmations.DELETE().WHERE(
+				table.EmailConfirmations.AccountID.EQ(postgres.UUID(accountID)),
+			)
+			if _, err := delConf.ExecContext(ctx, tx); err != nil {
+				return fmt.Errorf("account: delete email confirmations %s: %w", accountID, err)
+			}
+		}
+		return nil
+	})
+}
+
+// RemoveEmailIdentity erases the account's email identity. It backs the admin console's
+// "erase email" action; the user-facing profile never unlinks email (it is changed).
+func (s *Store) RemoveEmailIdentity(ctx context.Context, accountID uuid.UUID) error {
+	return s.RemoveIdentity(ctx, accountID, KindEmail)
+}
+
 // RequestLinkCode issues and mails a confirm-code for email to accountID,
 // replacing any prior pending code. Unlike RequestCode it never refuses up front
 // (taken or already-confirmed): possession of the address is the authorization for
@@ -26,16 +89,10 @@ func (s *EmailService) RequestLinkCode(ctx context.Context, accountID uuid.UUID,
 	if err != nil {
 		return err
 	}
-	code, hash, err := generateCode()
-	if err != nil {
-		return err
+	if !s.allowSend(addr) {
+		return ErrTooManyRequests
 	}
-	if err := s.store.replacePendingConfirmation(ctx, accountID, addr, hash, s.now().Add(emailCodeTTL)); err != nil {
-		return err
-	}
-	subject := "Your Scrabble confirmation code"
-	body := fmt.Sprintf("Your confirmation code is %s. It expires in %d minutes.", code, int(emailCodeTTL/time.Minute))
-	return s.mailer.Send(ctx, addr, subject, body)
+	return s.issueCode(ctx, accountID, addr, purposeLink, s.accountLocale(ctx, accountID))
 }

 // ConfirmLink verifies code for (accountID, email) and reports the address's
@@ -70,6 +127,100 @@ func (s *EmailService) ConfirmLink(ctx context.Context, accountID uuid.UUID, ema
 	return accountID, true, nil
 }

+// RequestChangeCode issues and mails a confirm-code to newEmail for an authenticated
+// email change on accountID, replacing any prior pending code. Like RequestLinkCode it
+// never refuses up front on "taken" (anti-enumeration): possession of newEmail is the
+// authorization, and a conflict with another account is revealed only at confirm — as a
+// non-disclosing refusal, never a merge.
+func (s *EmailService) RequestChangeCode(ctx context.Context, accountID uuid.UUID, newEmail string) error {
+	addr, err := normalizeEmail(newEmail)
+	if err != nil {
+		return err
+	}
+	if !s.allowSend(addr) {
+		return ErrTooManyRequests
+	}
+	return s.issueCode(ctx, accountID, addr, purposeChange, s.accountLocale(ctx, accountID))
+}
+
+// ConfirmChange verifies code for (accountID, newEmail) and atomically replaces the
+// account's confirmed email with newEmail, freeing the old address. When newEmail is
+// already confirmed by another account it refuses with ErrEmailTaken (surfaced to the
+// user as a non-disclosing "check the address or contact support"), never merging; when
+// the account already owns newEmail it is an idempotent no-op. It returns the usual
+// confirm-code errors (ErrNoPendingCode, ErrCodeExpired, ErrTooManyAttempts,
+// ErrCodeMismatch) and the updated account on success.
+func (s *EmailService) ConfirmChange(ctx context.Context, accountID uuid.UUID, newEmail, code string) (Account, error) {
+	addr, err := normalizeEmail(newEmail)
+	if err != nil {
+		return Account{}, err
+	}
+	conf, err := s.verifyPendingCode(ctx, accountID, addr, code)
+	if err != nil {
+		return Account{}, err
+	}
+	owner, ok, err := s.store.confirmedEmailAccount(ctx, addr)
+	if err != nil {
+		return Account{}, err
+	}
+	if ok && owner != accountID {
+		return Account{}, ErrEmailTaken
+	}
+	if ok && owner == accountID {
+		if err := s.store.consumeConfirmation(ctx, conf.id, s.now()); err != nil {
+			return Account{}, err
+		}
+		return s.store.GetByID(ctx, accountID)
+	}
+	if err := s.store.replaceEmailIdentity(ctx, conf.id, accountID, addr, s.now()); err != nil {
+		return Account{}, err
+	}
+	return s.store.GetByID(ctx, accountID)
+}
+
+// HasEmail reports whether accountID owns a confirmed email. The account-deletion step-up
+// mails a confirm-code when it does, and falls back to a typed phrase otherwise.
+func (s *EmailService) HasEmail(ctx context.Context, accountID uuid.UUID) (bool, error) {
+	_, ok, err := s.store.confirmedEmailOf(ctx, accountID)
+	return ok, err
+}
+
+// RequestDeleteCode mails an account-deletion confirm-code to the account's own confirmed
+// email (no deeplink — deletion is confirmed in the app). It returns ErrNoEmail when the
+// account holds no email, ErrTooManyRequests when throttled.
+func (s *EmailService) RequestDeleteCode(ctx context.Context, accountID uuid.UUID) error {
+	addr, ok, err := s.store.confirmedEmailOf(ctx, accountID)
+	if err != nil {
+		return err
+	}
+	if !ok {
+		return ErrNoEmail
+	}
+	if !s.allowSend(addr) {
+		return ErrTooManyRequests
+	}
+	return s.issueCode(ctx, accountID, addr, purposeDelete, s.accountLocale(ctx, accountID))
+}
+
+// VerifyDeleteCode verifies the account-deletion code against the account's own email and
+// consumes it on success. It returns ErrNoEmail (no email), the usual confirm-code errors
+// (ErrNoPendingCode, ErrCodeExpired, ErrTooManyAttempts, ErrCodeMismatch), or nil when the
+// code is valid — the caller then performs the deletion.
+func (s *EmailService) VerifyDeleteCode(ctx context.Context, accountID uuid.UUID, code string) error {
+	addr, ok, err := s.store.confirmedEmailOf(ctx, accountID)
+	if err != nil {
+		return err
+	}
+	if !ok {
+		return ErrNoEmail
+	}
+	conf, err := s.verifyPendingCode(ctx, accountID, addr, code)
+	if err != nil {
+		return err
+	}
+	return s.store.consumeConfirmation(ctx, conf.id, s.now())
+}
+
 // verifyPendingCode loads and checks the pending confirm-code for (accountID,
 // addr), counting a wrong attempt. It returns the confirmation on success.
 func (s *EmailService) verifyPendingCode(ctx context.Context, accountID uuid.UUID, addr, code string) (emailConfirmation, error) {
@@ -3,33 +3,99 @@ package account
 import (
 	"context"
 	"fmt"
-	"net"
-	"net/smtp"
+	"strconv"
+	"strings"
+	"time"

+	"github.com/wneessen/go-mail"
 	"go.uber.org/zap"
 )

+// Message is a transactional email to send through a Mailer. Text is the
+// required plain-text body and doubles as the multipart/alternative fallback;
+// HTML, when non-empty, is the preferred body a capable client renders instead.
+type Message struct {
+	// To is the recipient address, or several comma-separated (all get the one message).
+	To string
+	// From, when non-empty, overrides the configured sender for this message — the admin
+	// alert path uses a distinct From from the user-facing confirm-code sender.
+	From    string
+	Subject string
+	Text    string
+	HTML    string
+}
+
 // Mailer delivers a transactional email. It is the seam behind which the email
 // confirm-code flow sends codes, so the relay is swappable and unit tests use a
-// fixture (see docs/TESTING.md: no real network in tests). The context is offered
-// for cancellation; the standard-library SMTP implementation sends synchronously
-// and ignores it.
+// fixture (see docs/TESTING.md: no real network in tests). The context bounds the
+// delivery and is honoured by the SMTP implementation.
 type Mailer interface {
-	Send(ctx context.Context, to, subject, body string) error
+	Send(ctx context.Context, msg Message) error
+}
+
+// splitAddrs splits a comma-separated recipient list into trimmed, non-empty addresses.
+func splitAddrs(list string) []string {
+	parts := strings.Split(list, ",")
+	out := make([]string, 0, len(parts))
+	for _, p := range parts {
+		if a := strings.TrimSpace(p); a != "" {
+			out = append(out, a)
+		}
+	}
+	return out
 }

 // SMTPConfig configures the SMTP relay. An empty Host selects the LogMailer
 // instead, so a deployment without a relay still runs (the code lands in the log).
+// TLS is always used and no client certificate is required — only the server
+// certificate is validated against the system roots.
 type SMTPConfig struct {
 	Host     string
 	Port     string
 	Username string
 	Password string
 	From     string
+	// TLS selects the transport security: "ssl" for implicit TLS from connect, or
+	// "starttls" to upgrade a plaintext connection. Empty derives the mode from the
+	// port (implicit TLS on 465, STARTTLS otherwise); set it explicitly for a relay on
+	// a non-standard port (e.g. Selectel's 1127 = SSL, 1126 = STARTTLS).
+	TLS string
+	// AdminFrom / AdminTo drive the operator alert emails (new feedback / word complaints),
+	// distinct from the user-facing confirm-code sender. AdminTo may be several
+	// comma-separated addresses. Both empty disables the alert worker.
+	AdminFrom string
+	AdminTo   string
 }

-// SMTPMailer sends mail through an SMTP relay using the standard library. When a
-// username is set it authenticates with PLAIN; otherwise it relays unauthenticated.
+const (
+	// SMTP transport-security modes for SMTPConfig.TLS.
+	smtpTLSImplicit = "ssl"
+	smtpTLSSTARTTLS = "starttls"
+	// smtpDialTimeout bounds a single relay connect-and-send. The confirm-code send
+	// is synchronous on the request path, so an unreachable relay must fail fast
+	// rather than hold the request open.
+	smtpDialTimeout = 15 * time.Second
+)
+
+// tlsMode resolves the transport-security mode for the relay: the explicitly
+// configured SMTPConfig.TLS, or — when unset — implicit TLS on the conventional SSL
+// port 465 and STARTTLS on any other port.
+func (cfg SMTPConfig) tlsMode(port int) string {
+	switch strings.ToLower(strings.TrimSpace(cfg.TLS)) {
+	case smtpTLSImplicit, "tls":
+		return smtpTLSImplicit
+	case smtpTLSSTARTTLS:
+		return smtpTLSSTARTTLS
+	}
+	if port == 465 {
+		return smtpTLSImplicit
+	}
+	return smtpTLSSTARTTLS
+}
+
+// SMTPMailer sends mail through an SMTP relay using go-mail. When a username is
+// set it authenticates, auto-discovering the strongest mechanism the relay
+// advertises; otherwise it relays unauthenticated.
 type SMTPMailer struct {
 	cfg SMTPConfig
 }
@@ -39,29 +105,55 @@ func NewSMTPMailer(cfg SMTPConfig) SMTPMailer {
 	return SMTPMailer{cfg: cfg}
 }

-// Send delivers a plain-text UTF-8 message to to via the configured relay.
-func (m SMTPMailer) Send(_ context.Context, to, subject, body string) error {
-	addr := net.JoinHostPort(m.cfg.Host, m.cfg.Port)
-	var auth smtp.Auth
-	if m.cfg.Username != "" {
-		auth = smtp.PlainAuth("", m.cfg.Username, m.cfg.Password, m.cfg.Host)
+// Send delivers a UTF-8 message to msg.To via the configured relay. When msg.HTML
+// is set the message is multipart/alternative (plain text plus HTML); otherwise
+// it is plain text only.
+func (m SMTPMailer) Send(ctx context.Context, msg Message) error {
+	port, err := strconv.Atoi(m.cfg.Port)
+	if err != nil {
+		return fmt.Errorf("account: invalid SMTP port %q: %w", m.cfg.Port, err)
 	}
-	if err := smtp.SendMail(addr, auth, m.cfg.From, []string{to}, message(m.cfg.From, to, subject, body)); err != nil {
-		return fmt.Errorf("account: send mail to %s: %w", to, err)
+	opts := []mail.Option{mail.WithPort(port), mail.WithTimeout(smtpDialTimeout)}
+	if m.cfg.tlsMode(port) == smtpTLSImplicit {
+		opts = append(opts, mail.WithSSL())
+	} else {
+		opts = append(opts, mail.WithTLSPortPolicy(mail.TLSMandatory))
+	}
+	if m.cfg.Username != "" {
+		opts = append(opts,
+			mail.WithSMTPAuth(mail.SMTPAuthAutoDiscover),
+			mail.WithUsername(m.cfg.Username),
+			mail.WithPassword(m.cfg.Password),
+		)
+	}
+	client, err := mail.NewClient(m.cfg.Host, opts...)
+	if err != nil {
+		return fmt.Errorf("account: build mail client: %w", err)
+	}
+	out := mail.NewMsg()
+	from := m.cfg.From
+	if msg.From != "" {
+		from = msg.From
+	}
+	if err := out.From(from); err != nil {
+		return fmt.Errorf("account: set From %q: %w", from, err)
+	}
+	// To may carry several comma-separated recipients; go-mail wants them as separate
+	// arguments (a single joined string parses as one malformed address).
+	if err := out.To(splitAddrs(msg.To)...); err != nil {
+		return fmt.Errorf("account: set To %q: %w", msg.To, err)
+	}
+	out.Subject(msg.Subject)
+	out.SetBodyString(mail.TypeTextPlain, msg.Text)
+	if msg.HTML != "" {
+		out.AddAlternativeString(mail.TypeTextHTML, msg.HTML)
+	}
+	if err := client.DialAndSendWithContext(ctx, out); err != nil {
+		return fmt.Errorf("account: send mail to %s: %w", msg.To, err)
 	}
 	return nil
 }

-// message renders a minimal RFC 5322 plain-text email.
-func message(from, to, subject, body string) []byte {
-	return []byte("From: " + from + "\r\n" +
-		"To: " + to + "\r\n" +
-		"Subject: " + subject + "\r\n" +
-		"MIME-Version: 1.0\r\n" +
-		"Content-Type: text/plain; charset=UTF-8\r\n" +
-		"\r\n" + body + "\r\n")
-}
-
 // LogMailer logs the message instead of sending it. It is the default when no
 // SMTP relay is configured and is intended for development only: it logs the body,
 // which carries the confirm-code, so it must not be used in production.
@@ -74,11 +166,12 @@ func NewLogMailer(log *zap.Logger) LogMailer {
 	return LogMailer{log: log}
 }

-// Send logs the message at info level and reports success.
-func (m LogMailer) Send(_ context.Context, to, subject, body string) error {
+// Send logs the message at info level and reports success. It logs the plain-text
+// body only (which carries the confirm-code); the HTML alternative is omitted.
+func (m LogMailer) Send(_ context.Context, msg Message) error {
 	if m.log != nil {
 		m.log.Info("email not sent (log mailer)",
-			zap.String("to", to), zap.String("subject", subject), zap.String("body", body))
+			zap.String("to", msg.To), zap.String("subject", msg.Subject), zap.String("body", msg.Text))
 	}
 	return nil
 }
@@ -0,0 +1,51 @@
+package account
+
+import (
+	"slices"
+	"testing"
+)
+
+// TestSplitAddrs covers the comma-separated recipient parsing used for the admin alert
+// To (several operator mailboxes in one message), including trimming and empty entries.
+func TestSplitAddrs(t *testing.T) {
+	cases := []struct {
+		in   string
+		want []string
+	}{
+		{"a@x.ru", []string{"a@x.ru"}},
+		{"a@x.ru, b@y.ru", []string{"a@x.ru", "b@y.ru"}},
+		{" a@x.ru ,, b@y.ru ,", []string{"a@x.ru", "b@y.ru"}},
+		{"", nil},
+	}
+	for _, c := range cases {
+		if got := splitAddrs(c.in); !slices.Equal(got, c.want) {
+			t.Errorf("splitAddrs(%q) = %v, want %v", c.in, got, c.want)
+		}
+	}
+}
+
+// TestSMTPTLSMode covers the explicit TLS mode and the port-based fallback, including
+// the non-standard Selectel ports (1127 = SSL, 1126 = STARTTLS) that the 465 heuristic
+// alone cannot classify.
+func TestSMTPTLSMode(t *testing.T) {
+	cases := []struct {
+		name string
+		tls  string
+		port int
+		want string
+	}{
+		{"explicit ssl on a custom port (Selectel 1127)", "ssl", 1127, smtpTLSImplicit},
+		{"explicit starttls on a custom port (Selectel 1126)", "starttls", 1126, smtpTLSSTARTTLS},
+		{"tls is an alias for ssl", "TLS", 2525, smtpTLSImplicit},
+		{"empty derives implicit TLS on 465", "", 465, smtpTLSImplicit},
+		{"empty derives STARTTLS on 587", "", 587, smtpTLSSTARTTLS},
+		{"an unknown value falls back to the port heuristic", "bogus", 465, smtpTLSImplicit},
+	}
+	for _, c := range cases {
+		t.Run(c.name, func(t *testing.T) {
+			if got := (SMTPConfig{TLS: c.tls}).tlsMode(c.port); got != c.want {
+				t.Errorf("tlsMode(TLS=%q, port=%d) = %q, want %q", c.tls, c.port, got, c.want)
+			}
+		})
+	}
+}
@@ -0,0 +1,66 @@
+package account
+
+import (
+	"sync"
+	"time"
+)
+
+// SendLimiter throttles confirm-code sends per recipient address: it enforces a
+// minimum cooldown between two sends and a cap over a rolling hour. It guards against
+// email bombing and protects the relay's own quota. State is in-memory (per process,
+// reset on restart) and keyed by the normalised recipient address, which is adequate
+// for the single-instance backend. Safe for concurrent use.
+type SendLimiter struct {
+	mu       sync.Mutex
+	cooldown time.Duration
+	perHour  int
+	now      func() time.Time
+	sends    map[string][]time.Time
+}
+
+// NewSendLimiter returns a SendLimiter allowing at most one send per cooldown and at
+// most perHour sends over any rolling hour, to the same recipient.
+func NewSendLimiter(cooldown time.Duration, perHour int) *SendLimiter {
+	return &SendLimiter{
+		cooldown: cooldown,
+		perHour:  perHour,
+		now:      func() time.Time { return time.Now() },
+		sends:    make(map[string][]time.Time),
+	}
+}
+
+// Allow reports whether a send to key is permitted now, recording the send when it is.
+// It is denied when the last send was within the cooldown or the rolling-hour cap is
+// already reached.
+func (l *SendLimiter) Allow(key string) bool {
+	l.mu.Lock()
+	defer l.mu.Unlock()
+	now := l.now()
+	cutoff := now.Add(-time.Hour)
+	kept := l.sends[key][:0]
+	for _, t := range l.sends[key] {
+		if t.After(cutoff) {
+			kept = append(kept, t)
+		}
+	}
+	if n := len(kept); n > 0 && now.Sub(kept[n-1]) < l.cooldown {
+		l.set(key, kept)
+		return false
+	}
+	if len(kept) >= l.perHour {
+		l.set(key, kept)
+		return false
+	}
+	l.set(key, append(kept, now))
+	return true
+}
+
+// set stores the retained send times for key, dropping the entry entirely once empty
+// so the map stays bounded to recipients active within the last hour.
+func (l *SendLimiter) set(key string, times []time.Time) {
+	if len(times) == 0 {
+		delete(l.sends, key)
+		return
+	}
+	l.sends[key] = times
+}
@@ -0,0 +1,43 @@
+package account
+
+import (
+	"testing"
+	"time"
+)
+
+// TestSendLimiter checks the per-recipient cooldown and the rolling-hour cap, and
+// that recipients are throttled independently.
+func TestSendLimiter(t *testing.T) {
+	base := time.Now()
+	now := base
+	l := NewSendLimiter(time.Minute, 3)
+	l.now = func() time.Time { return now }
+
+	if !l.Allow("a") {
+		t.Fatal("send 1 should be allowed")
+	}
+	if l.Allow("a") {
+		t.Fatal("immediate resend must be blocked by the cooldown")
+	}
+	if !l.Allow("b") {
+		t.Fatal("a different recipient is independent")
+	}
+
+	now = base.Add(time.Minute)
+	if !l.Allow("a") {
+		t.Fatal("send 2 after the cooldown should be allowed")
+	}
+	now = base.Add(2 * time.Minute)
+	if !l.Allow("a") {
+		t.Fatal("send 3 should be allowed")
+	}
+	now = base.Add(3 * time.Minute)
+	if l.Allow("a") {
+		t.Fatal("send 4 within the hour must be blocked by the cap")
+	}
+
+	now = base.Add(time.Hour + time.Minute)
+	if !l.Allow("a") {
+		t.Fatal("after the rolling hour the cap resets")
+	}
+}
@@ -0,0 +1,224 @@
+package account
+
+import (
+	"context"
+	"database/sql"
+	"errors"
+	"fmt"
+	"time"
+
+	"github.com/go-jet/jet/v2/postgres"
+	"github.com/go-jet/jet/v2/qrm"
+	"github.com/google/uuid"
+	"go.uber.org/zap"
+
+	"scrabble/backend/internal/postgres/jet/backend/model"
+	"scrabble/backend/internal/postgres/jet/backend/table"
+)
+
+// RetentionTTL bounds how long the account-deletion legal dossier is kept before the
+// reaper purges it: two years from the detach/deletion event (owner policy, 2026-07-03).
+const RetentionTTL = 2 * 365 * 24 * time.Hour
+
+// Reasons recorded on a retained_identities row: what detached the credential from its
+// account (unlink / email change / account deletion here; an account merge that drops a
+// same-kind colliding identity writes reason "merge" from the accountmerge package). The
+// row is written just before the live identities row is removed, preserving the legal
+// dossier (which email/vk/tg was linked, and when) even as the identity frees for reuse.
+// See docs/ARCHITECTURE.md §9.1.
+const (
+	retainUnlink = "unlink"
+	retainChange = "change"
+	retainDelete = "delete"
+)
+
+// retainIdentityTx appends a retention-journal row for one identity being detached, inside
+// tx. linkedAt is the identity's original creation time; detached_at defaults to now(). It
+// must run in the same transaction as the identity removal, so the dossier and the live
+// state can never diverge.
+func retainIdentityTx(ctx context.Context, tx *sql.Tx, accountID uuid.UUID, kind, externalID string, confirmed bool, linkedAt time.Time, reason string) error {
+	id, err := uuid.NewV7()
+	if err != nil {
+		return fmt.Errorf("account: new retained id: %w", err)
+	}
+	ins := table.RetainedIdentities.INSERT(
+		table.RetainedIdentities.RetainedID, table.RetainedIdentities.AccountID,
+		table.RetainedIdentities.Kind, table.RetainedIdentities.ExternalID,
+		table.RetainedIdentities.Confirmed, table.RetainedIdentities.LinkedAt,
+		table.RetainedIdentities.Reason,
+	).VALUES(id, accountID, kind, externalID, confirmed, linkedAt, reason)
+	if _, err := ins.ExecContext(ctx, tx); err != nil {
+		return fmt.Errorf("account: retain identity (%s, %s): %w", kind, externalID, err)
+	}
+	return nil
+}
+
+// StampLastLogin records the account's last cold-load time and client IP, but only when
+// the stored value is missing or older than an hour — so it costs at most one write per
+// account per hour (its caller, the profile fetch, runs once per cold app-load). It is a
+// best-effort audit signal that feeds the account-deletion dossier.
+func (s *Store) StampLastLogin(ctx context.Context, accountID uuid.UUID, ip string) error {
+	now := time.Now().UTC()
+	upd := table.Accounts.UPDATE(table.Accounts.LastLoginAt, table.Accounts.LastLoginIP).
+		SET(postgres.TimestampzT(now), postgres.String(ip)).
+		WHERE(
+			table.Accounts.AccountID.EQ(postgres.UUID(accountID)).
+				AND(
+					table.Accounts.LastLoginAt.IS_NULL().
+						OR(table.Accounts.LastLoginAt.LT(postgres.TimestampzT(now.Add(-time.Hour)))),
+				),
+		)
+	if _, err := upd.ExecContext(ctx, s.db); err != nil {
+		return fmt.Errorf("account: stamp last login %s: %w", accountID, err)
+	}
+	return nil
+}
+
+// ReapExpiredRetention purges retention data whose event is older than cutoff: every
+// retained_identities row by its detached_at (covering unlink/change on live accounts as
+// well as deleted ones), plus — for accounts tombstoned before cutoff — the retained
+// feedback thread and the dossier PII (deleted_display_name, last_login_ip). Chat is kept
+// (a shared game artifact), and the tombstone account row itself stays (its no-cascade
+// foreign keys). It returns how many journal rows and feedback messages were removed.
+func (s *Store) ReapExpiredRetention(ctx context.Context, cutoff time.Time) (identities, feedback int64, err error) {
+	cut := postgres.TimestampzT(cutoff)
+	delJournal := table.RetainedIdentities.DELETE().
+		WHERE(table.RetainedIdentities.DetachedAt.LT(cut))
+	res, err := delJournal.ExecContext(ctx, s.db)
+	if err != nil {
+		return 0, 0, fmt.Errorf("account: reap retained identities: %w", err)
+	}
+	identities, _ = res.RowsAffected()
+
+	expired := postgres.SELECT(table.Accounts.AccountID).
+		FROM(table.Accounts).
+		WHERE(table.Accounts.DeletedAt.IS_NOT_NULL().AND(table.Accounts.DeletedAt.LT(cut)))
+	delFeedback := table.FeedbackMessages.DELETE().
+		WHERE(table.FeedbackMessages.AccountID.IN(expired))
+	fbRes, err := delFeedback.ExecContext(ctx, s.db)
+	if err != nil {
+		return identities, 0, fmt.Errorf("account: reap deleted feedback: %w", err)
+	}
+	feedback, _ = fbRes.RowsAffected()
+
+	clearPII := table.Accounts.UPDATE(table.Accounts.DeletedDisplayName, table.Accounts.LastLoginIP).
+		SET(postgres.NULL, postgres.NULL).
+		WHERE(
+			table.Accounts.DeletedAt.IS_NOT_NULL().
+				AND(table.Accounts.DeletedAt.LT(cut)).
+				AND(table.Accounts.DeletedDisplayName.IS_NOT_NULL().
+					OR(table.Accounts.LastLoginIP.IS_NOT_NULL())),
+		)
+	if _, err := clearPII.ExecContext(ctx, s.db); err != nil {
+		return identities, feedback, fmt.Errorf("account: clear expired dossier PII: %w", err)
+	}
+	return identities, feedback, nil
+}
+
+// RetainedIdentity is one row of the retention journal, for the admin dossier.
+type RetainedIdentity struct {
+	Kind       string
+	ExternalID string
+	Reason     string
+	Confirmed  bool
+	LinkedAt   time.Time
+	DetachedAt time.Time
+}
+
+// RetainedIdentities returns the account's retention-journal rows (the legal dossier of
+// detached credentials), newest detach first, for the admin console.
+func (s *Store) RetainedIdentities(ctx context.Context, accountID uuid.UUID) ([]RetainedIdentity, error) {
+	var rows []model.RetainedIdentities
+	err := postgres.SELECT(table.RetainedIdentities.AllColumns).
+		FROM(table.RetainedIdentities).
+		WHERE(table.RetainedIdentities.AccountID.EQ(postgres.UUID(accountID))).
+		ORDER_BY(table.RetainedIdentities.DetachedAt.DESC()).
+		QueryContext(ctx, s.db, &rows)
+	if err != nil && !errors.Is(err, qrm.ErrNoRows) {
+		return nil, fmt.Errorf("account: retained identities %s: %w", accountID, err)
+	}
+	out := make([]RetainedIdentity, 0, len(rows))
+	for _, r := range rows {
+		out = append(out, RetainedIdentity{
+			Kind: r.Kind, ExternalID: r.ExternalID, Reason: r.Reason,
+			Confirmed: r.Confirmed, LinkedAt: r.LinkedAt, DetachedAt: r.DetachedAt,
+		})
+	}
+	return out, nil
+}
+
+// DeletionInfo is a tombstoned account's dossier header, for the admin console.
+type DeletionInfo struct {
+	DeletedAt          *time.Time
+	DeletedDisplayName string
+	LastLoginAt        *time.Time
+	LastLoginIP        string
+}
+
+// DeletionInfo reads the account's deletion tombstone + last-login dossier fields.
+func (s *Store) DeletionInfo(ctx context.Context, accountID uuid.UUID) (DeletionInfo, error) {
+	var row model.Accounts
+	err := postgres.SELECT(
+		table.Accounts.DeletedAt, table.Accounts.DeletedDisplayName,
+		table.Accounts.LastLoginAt, table.Accounts.LastLoginIP,
+	).FROM(table.Accounts).
+		WHERE(table.Accounts.AccountID.EQ(postgres.UUID(accountID))).
+		QueryContext(ctx, s.db, &row)
+	if err != nil {
+		if errors.Is(err, qrm.ErrNoRows) {
+			return DeletionInfo{}, ErrNotFound
+		}
+		return DeletionInfo{}, fmt.Errorf("account: deletion info %s: %w", accountID, err)
+	}
+	info := DeletionInfo{DeletedAt: row.DeletedAt, LastLoginAt: row.LastLoginAt}
+	if row.DeletedDisplayName != nil {
+		info.DeletedDisplayName = *row.DeletedDisplayName
+	}
+	if row.LastLoginIP != nil {
+		info.LastLoginIP = *row.LastLoginIP
+	}
+	return info, nil
+}
+
+// RetentionReaper periodically purges expired account-deletion retention data via
+// Store.ReapExpiredRetention, mirroring GuestReaper: one background goroutine started once
+// from main.
+type RetentionReaper struct {
+	store *Store
+	ttl   time.Duration
+	clock func() time.Time
+	log   *zap.Logger
+}
+
+// NewRetentionReaper constructs a reaper purging retention data older than ttl. log may be
+// nil.
+func NewRetentionReaper(store *Store, ttl time.Duration, log *zap.Logger) *RetentionReaper {
+	if log == nil {
+		log = zap.NewNop()
+	}
+	return &RetentionReaper{
+		store: store,
+		ttl:   ttl,
+		clock: func() time.Time { return time.Now().UTC() },
+		log:   log,
+	}
+}
+
+// Run purges expired retention data on each tick until ctx is cancelled.
+func (r *RetentionReaper) Run(ctx context.Context, interval time.Duration) {
+	ticker := time.NewTicker(interval)
+	defer ticker.Stop()
+	for {
+		select {
+		case <-ctx.Done():
+			return
+		case <-ticker.C:
+			idn, fb, err := r.store.ReapExpiredRetention(ctx, r.clock().Add(-r.ttl))
+			if err != nil {
+				r.log.Warn("retention reap failed", zap.Error(err))
+			} else if idn > 0 || fb > 0 {
+				r.log.Info("reaped expired retention", zap.Int64("identities", idn), zap.Int64("feedback", fb))
+			}
+		}
+	}
+}
@@ -19,6 +19,9 @@ type UserListItem struct {
 	PreferredLanguage string
 	IsGuest           bool
 	IsRobot           bool
+	// IsDeleted marks a tombstoned account (deleted_at set), shown as a badge — a search
+	// spans both lists, so a result can be either live or deleted.
+	IsDeleted bool
 	// FlaggedHighRateAt is the soft high-rate marker (zero when unflagged), shown
 	// as a badge in the console list.
 	FlaggedHighRateAt time.Time
@@ -26,13 +29,17 @@ type UserListItem struct {
 }

 // UserFilter narrows the admin user list: Robots selects robot accounts (otherwise the
-// non-robot "people"); NameMask and ExternalIDMask are glob masks ('*' = any run, '?' =
-// one char) matched case-insensitively against the display name / any identity's external
-// id. An empty mask means no filter on that field.
+// non-robot "people"); Deleted selects tombstoned accounts (every other scope hides them);
+// NameMask and ExternalIDMask are glob masks ('*' = any run, '?' = one char) matched
+// case-insensitively against the display name / any identity's external id; EmailExact is a
+// strict (exact) match against an account's email identity. An empty value means no filter
+// on that field.
 type UserFilter struct {
 	Robots         bool
+	Deleted        bool
 	NameMask       string
 	ExternalIDMask string
+	EmailExact     string
 }

 // robotExists is the correlated subquery testing whether account a is a robot.
@@ -51,17 +58,42 @@ func (s *Store) IsRobot(ctx context.Context, accountID uuid.UUID) (bool, error)
 	return ok, nil
 }

-// userListWhere builds the shared WHERE clause and its positional args (from $1).
+// userListWhere builds the shared WHERE clause and its positional args (from $1). On the
+// Robots tab it lists/searches robots only. Otherwise a search (any of the name /
+// external-id / email filters) spans live and deleted people alike — never robots — so the
+// operator finds a match from one query regardless of the People / Deleted tab; the search
+// also looks in the retention journal, so a deleted account is still found by the email /
+// external id it held (those rows moved from identities to retained_identities on deletion)
+// and by its retained real name. With no search, the People / Deleted tab scope applies.
 func userListWhere(f UserFilter) (string, []any) {
-	args := []any{f.Robots}
-	where := robotExists + ` = $1`
-	if name := LikePattern(f.NameMask); name != "" {
-		args = append(args, name)
-		where += fmt.Sprintf(` AND a.display_name ILIKE $%d ESCAPE '\'`, len(args))
+	name := LikePattern(f.NameMask)
+	ext := LikePattern(f.ExternalIDMask)
+	email := strings.ToLower(strings.TrimSpace(f.EmailExact))
+	searching := name != "" || ext != "" || email != ""
+
+	var args []any
+	var where string
+	switch {
+	case f.Robots:
+		where = robotExists + ` = true`
+	case searching:
+		where = robotExists + ` = false`
+	case f.Deleted:
+		where = robotExists + ` = false AND a.deleted_at IS NOT NULL`
+	default:
+		where = robotExists + ` = false AND a.deleted_at IS NULL`
 	}
-	if ext := LikePattern(f.ExternalIDMask); ext != "" {
+	if name != "" {
+		args = append(args, name)
+		where += fmt.Sprintf(` AND (a.display_name ILIKE $%d ESCAPE '\' OR a.deleted_display_name ILIKE $%d ESCAPE '\')`, len(args), len(args))
+	}
+	if ext != "" {
 		args = append(args, ext)
-		where += fmt.Sprintf(` AND EXISTS (SELECT 1 FROM backend.identities i WHERE i.account_id = a.account_id AND i.external_id ILIKE $%d ESCAPE '\')`, len(args))
+		where += fmt.Sprintf(` AND (EXISTS (SELECT 1 FROM backend.identities i WHERE i.account_id = a.account_id AND i.external_id ILIKE $%d ESCAPE '\') OR EXISTS (SELECT 1 FROM backend.retained_identities r WHERE r.account_id = a.account_id AND r.external_id ILIKE $%d ESCAPE '\'))`, len(args), len(args))
+	}
+	if email != "" {
+		args = append(args, email)
+		where += fmt.Sprintf(` AND (EXISTS (SELECT 1 FROM backend.identities i WHERE i.account_id = a.account_id AND i.kind = 'email' AND i.external_id = $%d) OR EXISTS (SELECT 1 FROM backend.retained_identities r WHERE r.account_id = a.account_id AND r.kind = 'email' AND r.external_id = $%d))`, len(args), len(args))
 	}
 	return where, args
 }
@@ -69,7 +101,7 @@ func userListWhere(f UserFilter) (string, []any) {
 // ListUsers returns the filtered admin user list, newest first, paginated.
 func (s *Store) ListUsers(ctx context.Context, f UserFilter, limit, offset int) ([]UserListItem, error) {
 	where, args := userListWhere(f)
-	q := `SELECT a.account_id, a.display_name, a.preferred_language, a.is_guest, a.flagged_high_rate_at, a.created_at, ` + robotExists + ` AS is_robot
+	q := `SELECT a.account_id, a.display_name, a.preferred_language, a.is_guest, a.flagged_high_rate_at, a.created_at, ` + robotExists + ` AS is_robot, (a.deleted_at IS NOT NULL) AS is_deleted
 FROM backend.accounts a WHERE ` + where +
 		fmt.Sprintf(` ORDER BY a.created_at DESC LIMIT $%d OFFSET $%d`, len(args)+1, len(args)+2)
 	args = append(args, limit, offset)
@@ -82,7 +114,7 @@ FROM backend.accounts a WHERE ` + where +
 	for rows.Next() {
 		var it UserListItem
 		var flagged sql.NullTime
-		if err := rows.Scan(&it.ID, &it.DisplayName, &it.PreferredLanguage, &it.IsGuest, &flagged, &it.CreatedAt, &it.IsRobot); err != nil {
+		if err := rows.Scan(&it.ID, &it.DisplayName, &it.PreferredLanguage, &it.IsGuest, &flagged, &it.CreatedAt, &it.IsRobot, &it.IsDeleted); err != nil {
 			return nil, fmt.Errorf("account: scan user: %w", err)
 		}
 		if flagged.Valid {
@@ -0,0 +1,223 @@
+// Package accountdelete deactivates an account as legal retention, not erasure: it keeps
+// the account row as a tombstone (its chat/complaint foreign keys have no cascade, so a
+// hard delete is impossible) while journalling and freeing the account's credentials,
+// anonymising the live surfaces, and dropping the account's own social/ephemeral rows.
+// The retained_identities journal plus the tombstone (deleted_at, deleted_display_name,
+// last_login_at/ip) form the admin/legal dossier; messages are deliberately kept. Session
+// revocation and active-game forfeit are orchestrated one layer up (they need the session
+// cache and the game service). See docs/ARCHITECTURE.md §9.1 and the retention TTL reaper.
+package accountdelete
+
+import (
+	"context"
+	"database/sql"
+	"errors"
+	"fmt"
+	"time"
+
+	"github.com/go-jet/jet/v2/postgres"
+	"github.com/go-jet/jet/v2/qrm"
+	"github.com/google/uuid"
+
+	"scrabble/backend/internal/postgres/jet/backend/model"
+	"scrabble/backend/internal/postgres/jet/backend/table"
+)
+
+// AnonymizedName is the label a deleted account shows to opponents. Display names are
+// stored strings resolved identically for every viewer (no per-viewer localisation in this
+// codebase), so a single canonical label is used. The brackets are deliberate: the
+// editable-name rule (account.displayNameRe) forbids them, so a live player can never set a
+// name that impersonates a deleted account.
+const AnonymizedName = "[Deleted]"
+
+// retainDelete is the retained_identities reason written when a credential is journalled
+// because its account is being deleted.
+const retainDelete = "delete"
+
+// Deleter performs the SQL-atomic part of account deletion over a Postgres handle.
+type Deleter struct {
+	db  *sql.DB
+	now func() time.Time
+}
+
+// NewDeleter constructs a Deleter over db.
+func NewDeleter(db *sql.DB) *Deleter {
+	return &Deleter{db: db, now: func() time.Time { return time.Now().UTC() }}
+}
+
+// AnonymizeAndTombstone retires accountID atomically: it journals every live identity into
+// retained_identities (reason=delete) then removes them so the credentials free for reuse,
+// snapshots the real display name into deleted_display_name and scrubs the live one to
+// AnonymizedName, sets deleted_at, anonymises the account's game-seat snapshots, and drops
+// its friendships, blocks, invitations, friend codes, drafts and pending codes. Chat,
+// feedback and complaints are kept (the surviving tombstone keeps their no-cascade foreign
+// keys valid). It is idempotent-safe on an already-tombstoned account (re-journalling
+// nothing, since the identities are already gone).
+func (d *Deleter) AnonymizeAndTombstone(ctx context.Context, accountID uuid.UUID) error {
+	now := d.now()
+	return withTx(ctx, d.db, func(tx *sql.Tx) error {
+		if err := journalAndDropIdentities(ctx, tx, accountID, now); err != nil {
+			return err
+		}
+		if err := tombstone(ctx, tx, accountID, now); err != nil {
+			return err
+		}
+		if _, err := table.GamePlayers.UPDATE(table.GamePlayers.DisplayName).
+			SET(postgres.String(AnonymizedName)).
+			WHERE(table.GamePlayers.AccountID.EQ(postgres.UUID(accountID))).
+			ExecContext(ctx, tx); err != nil {
+			return fmt.Errorf("accountdelete: anonymise seats: %w", err)
+		}
+		return dropSocialAndEphemerals(ctx, tx, accountID)
+	})
+}
+
+// dropAllRobotGamesSQL deletes every game in which the account plays and no other seat is a
+// human — a robot seat is one whose account holds a 'robot' identity, so this covers both
+// honest vs-AI games and disguised auto-match substitutes. The game rows are deleted; their
+// moves/chat/players/complaints fall away through ON DELETE CASCADE.
+const dropAllRobotGamesSQL = `
+DELETE FROM games g
+WHERE EXISTS (
+    SELECT 1 FROM game_players p WHERE p.game_id = g.game_id AND p.account_id = $1
+) AND NOT EXISTS (
+    SELECT 1 FROM game_players o
+    WHERE o.game_id = g.game_id AND o.account_id <> $1
+      AND NOT EXISTS (
+          SELECT 1 FROM identities i WHERE i.account_id = o.account_id AND i.kind = 'robot'
+      )
+)`
+
+// DropAllRobotGames deletes the account's games that have no human opponent (solo vs-AI or
+// auto-match-robot games), returning how many were removed. Games with any human seat are
+// kept — their seat is anonymised by AnonymizeAndTombstone instead. Run it after the
+// account's active games are resigned, so no live game is removed under the robot driver.
+func (d *Deleter) DropAllRobotGames(ctx context.Context, accountID uuid.UUID) (int64, error) {
+	res, err := d.db.ExecContext(ctx, dropAllRobotGamesSQL, accountID)
+	if err != nil {
+		return 0, fmt.Errorf("accountdelete: drop all-robot games: %w", err)
+	}
+	n, err := res.RowsAffected()
+	if err != nil {
+		return 0, fmt.Errorf("accountdelete: dropped games count: %w", err)
+	}
+	return n, nil
+}
+
+// journalAndDropIdentities copies the account's live identities into the retention journal
+// (reason=delete) and then removes them, freeing each (kind, external_id) for reuse.
+func journalAndDropIdentities(ctx context.Context, tx *sql.Tx, accountID uuid.UUID, now time.Time) error {
+	var ids []model.Identities
+	err := postgres.SELECT(table.Identities.AllColumns).
+		FROM(table.Identities).
+		WHERE(table.Identities.AccountID.EQ(postgres.UUID(accountID))).
+		QueryContext(ctx, tx, &ids)
+	if err != nil && !errors.Is(err, qrm.ErrNoRows) {
+		return fmt.Errorf("accountdelete: load identities: %w", err)
+	}
+	for _, id := range ids {
+		rid, err := uuid.NewV7()
+		if err != nil {
+			return fmt.Errorf("accountdelete: new retained id: %w", err)
+		}
+		ins := table.RetainedIdentities.INSERT(
+			table.RetainedIdentities.RetainedID, table.RetainedIdentities.AccountID,
+			table.RetainedIdentities.Kind, table.RetainedIdentities.ExternalID,
+			table.RetainedIdentities.Confirmed, table.RetainedIdentities.LinkedAt,
+			table.RetainedIdentities.DetachedAt, table.RetainedIdentities.Reason,
+		).VALUES(rid, accountID, id.Kind, id.ExternalID, id.Confirmed, id.CreatedAt, now, retainDelete)
+		if _, err := ins.ExecContext(ctx, tx); err != nil {
+			return fmt.Errorf("accountdelete: retain identity %s: %w", id.Kind, err)
+		}
+	}
+	if _, err := table.Identities.DELETE().
+		WHERE(table.Identities.AccountID.EQ(postgres.UUID(accountID))).
+		ExecContext(ctx, tx); err != nil {
+		return fmt.Errorf("accountdelete: delete identities: %w", err)
+	}
+	return nil
+}
+
+// tombstone marks the account deleted, snapshotting the real display name into
+// deleted_display_name (evaluated from the old row) before scrubbing the live one.
+func tombstone(ctx context.Context, tx *sql.Tx, accountID uuid.UUID, now time.Time) error {
+	upd := table.Accounts.UPDATE(
+		table.Accounts.DeletedAt, table.Accounts.DeletedDisplayName,
+		table.Accounts.DisplayName, table.Accounts.UpdatedAt,
+	).SET(
+		postgres.TimestampzT(now), table.Accounts.DisplayName,
+		postgres.String(AnonymizedName), postgres.TimestampzT(now),
+	).WHERE(table.Accounts.AccountID.EQ(postgres.UUID(accountID)))
+	if _, err := upd.ExecContext(ctx, tx); err != nil {
+		return fmt.Errorf("accountdelete: tombstone account: %w", err)
+	}
+	return nil
+}
+
+// dropSocialAndEphemerals removes the account's own friendships, blocks, invitations
+// (as inviter and as invitee), friend codes, drafts and pending confirm-codes. These are
+// the deleting user's private data with no dossier value; chat and feedback are kept.
+func dropSocialAndEphemerals(ctx context.Context, tx *sql.Tx, accountID uuid.UUID) error {
+	id := postgres.UUID(accountID)
+	// Friendships and blocks are two-account edges keyed on either endpoint.
+	if _, err := table.Friendships.DELETE().
+		WHERE(table.Friendships.RequesterID.EQ(id).OR(table.Friendships.AddresseeID.EQ(id))).
+		ExecContext(ctx, tx); err != nil {
+		return fmt.Errorf("accountdelete: delete friendships: %w", err)
+	}
+	if _, err := table.Blocks.DELETE().
+		WHERE(table.Blocks.BlockerID.EQ(id).OR(table.Blocks.BlockedID.EQ(id))).
+		ExecContext(ctx, tx); err != nil {
+		return fmt.Errorf("accountdelete: delete blocks: %w", err)
+	}
+	// Invitations: drop the account's invitee rows, then its own invitations' invitees and
+	// the invitations themselves (children first, to respect the foreign key).
+	if _, err := table.GameInvitationInvitees.DELETE().
+		WHERE(table.GameInvitationInvitees.AccountID.EQ(id)).
+		ExecContext(ctx, tx); err != nil {
+		return fmt.Errorf("accountdelete: delete invitee rows: %w", err)
+	}
+	ownInvitations := postgres.SELECT(table.GameInvitations.InvitationID).
+		FROM(table.GameInvitations).
+		WHERE(table.GameInvitations.InviterID.EQ(id))
+	if _, err := table.GameInvitationInvitees.DELETE().
+		WHERE(table.GameInvitationInvitees.InvitationID.IN(ownInvitations)).
+		ExecContext(ctx, tx); err != nil {
+		return fmt.Errorf("accountdelete: delete own invitation invitees: %w", err)
+	}
+	if _, err := table.GameInvitations.DELETE().
+		WHERE(table.GameInvitations.InviterID.EQ(id)).
+		ExecContext(ctx, tx); err != nil {
+		return fmt.Errorf("accountdelete: delete invitations: %w", err)
+	}
+	// Ephemerals: friend codes, move drafts, pending confirm-codes.
+	if _, err := table.FriendCodes.DELETE().
+		WHERE(table.FriendCodes.AccountID.EQ(id)).ExecContext(ctx, tx); err != nil {
+		return fmt.Errorf("accountdelete: delete friend codes: %w", err)
+	}
+	if _, err := table.GameDrafts.DELETE().
+		WHERE(table.GameDrafts.AccountID.EQ(id)).ExecContext(ctx, tx); err != nil {
+		return fmt.Errorf("accountdelete: delete drafts: %w", err)
+	}
+	if _, err := table.EmailConfirmations.DELETE().
+		WHERE(table.EmailConfirmations.AccountID.EQ(id)).ExecContext(ctx, tx); err != nil {
+		return fmt.Errorf("accountdelete: delete confirmations: %w", err)
+	}
+	return nil
+}
+
+// withTx runs fn inside a transaction, committing on success and rolling back on error.
+func withTx(ctx context.Context, db *sql.DB, fn func(tx *sql.Tx) error) error {
+	tx, err := db.BeginTx(ctx, nil)
+	if err != nil {
+		return fmt.Errorf("accountdelete: begin tx: %w", err)
+	}
+	if err := fn(tx); err != nil {
+		_ = tx.Rollback()
+		return err
+	}
+	if err := tx.Commit(); err != nil {
+		return fmt.Errorf("accountdelete: commit tx: %w", err)
+	}
+	return nil
+}
@@ -27,6 +27,11 @@ import (
 // without taking a dependency on the game package.
 const statusActive = "active"

+// retainReasonMerge is the retained_identities.reason for a credential dropped by a merge
+// collision (both accounts held the same kind). It mirrors the account package's retain
+// reasons, kept local to avoid importing that package's unexported constants.
+const retainReasonMerge = "merge"
+
 // Friendship statuses, highest precedence first, mirroring internal/social.
 const (
 	friendAccepted = "accepted"
@@ -75,6 +80,9 @@ func (m *Merger) Merge(ctx context.Context, primary, secondary uuid.UUID) error
 		if err := mergeAccountFields(ctx, tx, primary, secondary, now); err != nil {
 			return err
 		}
+		if err := dedupeIdentities(ctx, tx, primary, secondary); err != nil {
+			return err
+		}
 		if err := reassignColumn(ctx, tx, table.Identities, table.Identities.AccountID, primary, secondary); err != nil {
 			return fmt.Errorf("accountmerge: identities: %w", err)
 		}
@@ -300,6 +308,77 @@ func reassignColumn(ctx context.Context, tx *sql.Tx, tbl postgres.Table, col pos
 	return err
 }

+// dedupeIdentities resolves a same-kind identity collision before the blanket identity
+// reassign: when both accounts already hold an identity of the same kind (e.g. each has a
+// confirmed email — reachable when two email-bearing accounts merge), the primary keeps
+// its own and the secondary's is journaled to retained_identities (reason=merge) and
+// removed. Without this the blanket reassign would leave the survivor with two identities
+// of one kind (there is no per-account-kind unique on identities), which the profile and
+// the retention dossier both treat as singular. Non-colliding identities are untouched and
+// move with the blanket reassign.
+func dedupeIdentities(ctx context.Context, tx *sql.Tx, primary, secondary uuid.UUID) error {
+	var prows []model.Identities
+	if err := postgres.SELECT(table.Identities.Kind).
+		FROM(table.Identities).
+		WHERE(table.Identities.AccountID.EQ(postgres.UUID(primary))).
+		QueryContext(ctx, tx, &prows); err != nil && !errors.Is(err, qrm.ErrNoRows) {
+		return fmt.Errorf("accountmerge: primary identity kinds: %w", err)
+	}
+	occupied := make(map[string]struct{}, len(prows))
+	for _, r := range prows {
+		occupied[r.Kind] = struct{}{}
+	}
+	if len(occupied) == 0 {
+		return nil
+	}
+	var srows []model.Identities
+	if err := postgres.SELECT(
+		table.Identities.Kind, table.Identities.ExternalID,
+		table.Identities.Confirmed, table.Identities.CreatedAt,
+	).FROM(table.Identities).
+		WHERE(table.Identities.AccountID.EQ(postgres.UUID(secondary))).
+		QueryContext(ctx, tx, &srows); err != nil && !errors.Is(err, qrm.ErrNoRows) {
+		return fmt.Errorf("accountmerge: secondary identities: %w", err)
+	}
+	for _, s := range srows {
+		if _, dup := occupied[s.Kind]; !dup {
+			continue
+		}
+		if err := retainMergedIdentity(ctx, tx, secondary, s); err != nil {
+			return err
+		}
+		del := table.Identities.DELETE().WHERE(
+			table.Identities.AccountID.EQ(postgres.UUID(secondary)).
+				AND(table.Identities.Kind.EQ(postgres.String(s.Kind))).
+				AND(table.Identities.ExternalID.EQ(postgres.String(s.ExternalID))),
+		)
+		if _, err := del.ExecContext(ctx, tx); err != nil {
+			return fmt.Errorf("accountmerge: drop colliding %s identity: %w", s.Kind, err)
+		}
+	}
+	return nil
+}
+
+// retainMergedIdentity appends a retained_identities row for a secondary identity dropped
+// by a merge collision (reason=merge), preserving it in the legal dossier. It mirrors
+// account.retainIdentityTx, which is unexported; detached_at falls to the column default.
+func retainMergedIdentity(ctx context.Context, tx *sql.Tx, accountID uuid.UUID, id model.Identities) error {
+	rid, err := uuid.NewV7()
+	if err != nil {
+		return fmt.Errorf("accountmerge: new retained id: %w", err)
+	}
+	ins := table.RetainedIdentities.INSERT(
+		table.RetainedIdentities.RetainedID, table.RetainedIdentities.AccountID,
+		table.RetainedIdentities.Kind, table.RetainedIdentities.ExternalID,
+		table.RetainedIdentities.Confirmed, table.RetainedIdentities.LinkedAt,
+		table.RetainedIdentities.Reason,
+	).VALUES(rid, accountID, id.Kind, id.ExternalID, id.Confirmed, id.CreatedAt, retainReasonMerge)
+	if _, err := ins.ExecContext(ctx, tx); err != nil {
+		return fmt.Errorf("accountmerge: retain merged %s identity: %w", id.Kind, err)
+	}
+	return nil
+}
+
 // friendRank ranks a friendship status for dedupe precedence (higher wins).
 func friendRank(status string) int {
 	switch status {
@@ -0,0 +1,116 @@
+// Package adminalert emails the operator when new player feedback or word complaints
+// arrive, coalescing a burst into a single digest per interval so a flood is one email,
+// not N. It is inert unless an admin sender and recipient are configured. The sender is
+// distinct from the user-facing confirm-code From, and the recipient may be several
+// comma-separated addresses (the mailer splits them).
+package adminalert
+
+import (
+	"context"
+	"fmt"
+	"strings"
+	"time"
+
+	"go.uber.org/zap"
+
+	"scrabble/backend/internal/account"
+)
+
+// FeedbackCounter counts feedback created since a time (satisfied by feedback.Service).
+type FeedbackCounter interface {
+	CountSince(ctx context.Context, since time.Time) (int, error)
+}
+
+// ComplaintCounter counts word complaints filed since a time (satisfied by game.Service).
+type ComplaintCounter interface {
+	CountComplaintsSince(ctx context.Context, since time.Time) (int, error)
+}
+
+// Notifier polls for new feedback and complaints and emails the operator a digest.
+type Notifier struct {
+	mailer     account.Mailer
+	feedback   FeedbackCounter
+	complaints ComplaintCounter
+	from       string
+	to         string
+	consoleURL string
+	clock      func() time.Time
+	log        *zap.Logger
+	last       time.Time
+}
+
+// New constructs a Notifier. from and to are the alert sender and recipient(s); consoleURL,
+// when non-empty, is the admin-console link included in the email. log may be nil. The
+// watermark starts at "now", so only items arriving after start-up are reported.
+func New(mailer account.Mailer, fb FeedbackCounter, cp ComplaintCounter, from, to, consoleURL string, log *zap.Logger) *Notifier {
+	if log == nil {
+		log = zap.NewNop()
+	}
+	return &Notifier{
+		mailer: mailer, feedback: fb, complaints: cp, from: from, to: to, consoleURL: consoleURL,
+		clock: func() time.Time { return time.Now().UTC() }, log: log, last: time.Now().UTC(),
+	}
+}
+
+// Run polls on each tick until ctx is cancelled.
+func (n *Notifier) Run(ctx context.Context, interval time.Duration) {
+	ticker := time.NewTicker(interval)
+	defer ticker.Stop()
+	for {
+		select {
+		case <-ctx.Done():
+			return
+		case <-ticker.C:
+			n.tick(ctx)
+		}
+	}
+}
+
+// tick counts what arrived since the last watermark and, if anything did, emails one
+// digest. The watermark only advances after a successful send (or a quiet tick), so a
+// transient send failure is retried on the next tick — the counts simply grow.
+func (n *Notifier) tick(ctx context.Context) {
+	now := n.clock()
+	fb, err := n.feedback.CountSince(ctx, n.last)
+	if err != nil {
+		n.log.Warn("admin alert: count feedback failed", zap.Error(err))
+		return
+	}
+	cp, err := n.complaints.CountComplaintsSince(ctx, n.last)
+	if err != nil {
+		n.log.Warn("admin alert: count complaints failed", zap.Error(err))
+		return
+	}
+	if fb == 0 && cp == 0 {
+		n.last = now
+		return
+	}
+	if err := n.mailer.Send(ctx, n.digest(fb, cp)); err != nil {
+		n.log.Warn("admin alert: send failed", zap.Error(err))
+		return
+	}
+	n.log.Info("admin alert sent", zap.Int("feedback", fb), zap.Int("complaints", cp))
+	n.last = now
+}
+
+// digest builds the operator alert email for fb new feedback and cp new complaints.
+func (n *Notifier) digest(fb, cp int) account.Message {
+	var parts []string
+	if fb > 0 {
+		parts = append(parts, fmt.Sprintf("%d new feedback message(s)", fb))
+	}
+	if cp > 0 {
+		parts = append(parts, fmt.Sprintf("%d new word complaint(s)", cp))
+	}
+	summary := strings.Join(parts, ", ")
+	text := summary + "."
+	if n.consoleURL != "" {
+		text += "\n\nOpen the admin console: " + n.consoleURL
+	}
+	return account.Message{
+		From:    n.from,
+		To:      n.to,
+		Subject: "Erudit — " + summary,
+		Text:    text,
+	}
+}
@@ -0,0 +1,55 @@
+package adminalert
+
+import (
+	"context"
+	"strings"
+	"testing"
+	"time"
+
+	"scrabble/backend/internal/account"
+)
+
+// The fakes ignore the watermark and return a fixed count, which is all the digest logic
+// needs.
+type fbCounter struct{ n int }
+
+func (f fbCounter) CountSince(context.Context, time.Time) (int, error) { return f.n, nil }
+
+type cpCounter struct{ n int }
+
+func (c cpCounter) CountComplaintsSince(context.Context, time.Time) (int, error) { return c.n, nil }
+
+type recordingMailer struct{ sent []account.Message }
+
+func (m *recordingMailer) Send(_ context.Context, msg account.Message) error {
+	m.sent = append(m.sent, msg)
+	return nil
+}
+
+func TestNotifierSkipsWhenNothingNew(t *testing.T) {
+	mailer := &recordingMailer{}
+	n := New(mailer, fbCounter{0}, cpCounter{0}, "alerts@erudit-game.ru", "op@x.ru", "", nil)
+	n.tick(context.Background())
+	if len(mailer.sent) != 0 {
+		t.Fatalf("sent %d emails, want 0 when nothing is new", len(mailer.sent))
+	}
+}
+
+func TestNotifierDigestsNewItems(t *testing.T) {
+	mailer := &recordingMailer{}
+	n := New(mailer, fbCounter{2}, cpCounter{1}, "alerts@erudit-game.ru", "op@x.ru, two@x.ru", "https://erudit-game.ru/_gm", nil)
+	n.tick(context.Background())
+	if len(mailer.sent) != 1 {
+		t.Fatalf("sent %d emails, want 1 digest", len(mailer.sent))
+	}
+	msg := mailer.sent[0]
+	if msg.From != "alerts@erudit-game.ru" || msg.To != "op@x.ru, two@x.ru" {
+		t.Errorf("digest addressing = From %q To %q", msg.From, msg.To)
+	}
+	if !strings.Contains(msg.Subject, "2 new feedback") || !strings.Contains(msg.Subject, "1 new word complaint") {
+		t.Errorf("digest subject = %q, want the feedback + complaint counts", msg.Subject)
+	}
+	if !strings.Contains(msg.Text, "/_gm") {
+		t.Errorf("digest body = %q, want the console link", msg.Text)
+	}
+}
@@ -193,3 +193,24 @@ code { background: var(--bg); padding: 0.05rem 0.3rem; border-radius: 4px; }
 .replay-log { margin: 0.4rem 0 0; padding-left: 1.4rem; max-height: 14rem; overflow: auto; font-size: 0.85rem; }
 .replay-log li { color: var(--ink-dim); padding: 0.1rem 0; }
 .replay-log li.cur { color: var(--ink); font-weight: 600; }
+
+/* Banner colour override editor + live preview (banner_detail). The override
+   fieldsets group the enable toggle with the native colour swatches; the preview
+   renders a sample strip on both themes from those inputs (see the inline script). */
+.ovr { border: 1px solid var(--line); border-radius: 6px; padding: 0.3rem 0.8rem 0.7rem; margin: 0.2rem 0; }
+.ovr legend { padding: 0 0.3rem; font-size: 0.85rem; color: var(--ink); }
+.ovr legend label { flex-direction: row; align-items: center; gap: 0.4rem; color: var(--ink); }
+.ovr .note { margin: 0.2rem 0 0.4rem; }
+.ovr .swatches { display: flex; flex-wrap: wrap; gap: 1rem; }
+.ovr .swatches label { flex-direction: column; gap: 0.25rem; align-items: flex-start; }
+.ovr input[type=color] { width: 3rem; height: 1.8rem; padding: 0; border: 1px solid var(--line); border-radius: 4px; background: var(--bg); cursor: pointer; }
+.ovr input[type=color]:disabled { opacity: 0.4; cursor: default; }
+.ovr .hex { font-size: 0.72rem; color: var(--ink-dim); font-variant-numeric: tabular-nums; }
+.banner-preview { display: flex; flex-wrap: wrap; gap: 0.8rem; margin: 0.7rem 0 0.2rem; }
+.banner-preview .bp { flex: 1 1 18rem; }
+.banner-preview .bp-label { display: block; font-size: 0.75rem; color: var(--ink-dim); margin-bottom: 0.25rem; }
+.ad-frame { padding: 0.7rem; border-radius: 6px; border: 1px solid var(--line); }
+.ad-frame.light { background: #f4f6f9; }
+.ad-frame.dark { background: #0f1420; }
+.ad-sample { padding: 0.35rem 0.7rem; font-size: 0.85rem; white-space: nowrap; overflow: hidden; text-overflow: ellipsis; }
+.ad-sample .ad-link { text-decoration: underline; }
@@ -11,10 +11,72 @@
 <label>Starts (UTC) <input type="datetime-local" name="starts_at" value="{{.StartsAt}}"></label>
 <label>Ends (UTC) <input type="datetime-local" name="ends_at" value="{{.EndsAt}}"></label>
 <label><input type="checkbox" name="enabled"{{if .Enabled}} checked{{end}}> Enabled</label>
+<fieldset class="ovr">
+<legend><label><input type="checkbox" name="urgent"{{if .Urgent}} checked{{end}}> Urgent</label></legend>
+<p class="note">Shows to <em>everyone</em>, always — bypassing paid accounts, hint wallets and the no-banner role. While any urgent campaign is live it is the only thing the strip shows (other campaigns and the default are suppressed). For system alerts.</p>
+</fieldset>
+<fieldset class="ovr" data-ovr-group>
+<legend><label><input type="checkbox" name="override_all_on" data-ovr="all"{{if .OverrideAllOn}} checked{{end}}> Colour override — all themes</label></legend>
+<div class="swatches">
+<label>Background <input type="color" name="override_bg" value="{{.AllBg}}" data-ovr-color{{if not .OverrideAllOn}} disabled{{end}}><span class="hex"></span></label>
+<label>Text <input type="color" name="override_fg" value="{{.AllFg}}" data-ovr-color{{if not .OverrideAllOn}} disabled{{end}}><span class="hex"></span></label>
+<label>Link <input type="color" name="override_link" value="{{.AllLink}}" data-ovr-color{{if not .OverrideAllOn}} disabled{{end}}><span class="hex"></span></label>
+</div>
+</fieldset>
+<fieldset class="ovr" data-ovr-group>
+<legend><label><input type="checkbox" name="override_dark_on" data-ovr="dark"{{if .OverrideDarkOn}} checked{{end}}> Colour override — dark theme only</label></legend>
+<div class="swatches">
+<label>Background <input type="color" name="override_bg_dark" value="{{.DarkBg}}" data-ovr-color{{if not .OverrideDarkOn}} disabled{{end}}><span class="hex"></span></label>
+<label>Text <input type="color" name="override_fg_dark" value="{{.DarkFg}}" data-ovr-color{{if not .OverrideDarkOn}} disabled{{end}}><span class="hex"></span></label>
+<label>Link <input type="color" name="override_link_dark" value="{{.DarkLink}}" data-ovr-color{{if not .OverrideDarkOn}} disabled{{end}}><span class="hex"></span></label>
+</div>
+</fieldset>
 {{end}}
 <div><button type="submit">Save</button></div>
 </form>
 {{if not .IsDefault}}
+<div class="banner-preview">
+<div class="bp"><span class="bp-label">Light theme</span><div class="ad-frame light"><div class="ad-sample" id="prev-light"><span>Sample banner text — <span class="ad-link">a link</span></span></div></div></div>
+<div class="bp"><span class="bp-label">Dark theme</span><div class="ad-frame dark"><div class="ad-sample" id="prev-dark"><span>Sample banner text — <span class="ad-link">a link</span></span></div></div></div>
+</div>
+<p class="note">Live preview of the strip on both themes. An empty override falls back to the neutral theme colours; the top/bottom border is derived from the background.</p>
+<script>
+(function(){
+  // Neutral fallbacks — mirror ui/src/app.css (--ad-bg / --text-muted / --accent).
+  var TOK={light:{bg:'#e3e7ee',fg:'#6b7280',link:'#2f6df6'},dark:{bg:'#272f3c',fg:'#9aa3b2',link:'#5b8cff'}};
+  function byName(n){return document.querySelector('[name="'+n+'"]');}
+  var allOn=byName('override_all_on'), darkOn=byName('override_dark_on');
+  if(!allOn||!darkOn){return;}
+  var f={ab:byName('override_bg'),af:byName('override_fg'),al:byName('override_link'),db:byName('override_bg_dark'),df:byName('override_fg_dark'),dl:byName('override_link_dark')};
+  var lightEl=document.getElementById('prev-light'), darkEl=document.getElementById('prev-dark');
+  function hexToRgb(h){h=h.replace('#','');return [parseInt(h.slice(0,2),16),parseInt(h.slice(2,4),16),parseInt(h.slice(4,6),16)];}
+  function pad(x){x=Math.max(0,Math.min(255,Math.round(x))).toString(16);return x.length<2?'0'+x:x;}
+  function rgbToHex(r){return '#'+pad(r[0])+pad(r[1])+pad(r[2]);}
+  function mix(a,b,t){return [a[0]+(b[0]-a[0])*t,a[1]+(b[1]-a[1])*t,a[2]+(b[2]-a[2])*t];}
+  function lum(r){return (0.2126*r[0]+0.7152*r[1]+0.0722*r[2])/255;}
+  // Derived border: nudge the background 14% toward black on a light bg, toward white on a dark bg.
+  function border(bg){var r=hexToRgb(bg);return rgbToHex(mix(r, lum(r)>0.5?[0,0,0]:[255,255,255], 0.14));}
+  function paint(el,c){
+    el.style.background=c.bg; el.style.color=c.fg;
+    el.style.borderTop='1px solid '+border(c.bg); el.style.borderBottom='1px solid '+border(c.bg);
+    var a=el.querySelector('.ad-link'); if(a){a.style.color=c.link;}
+  }
+  function resolve(){
+    var light=allOn.checked?{bg:f.ab.value,fg:f.af.value,link:f.al.value}:TOK.light;
+    var dark=darkOn.checked?{bg:f.db.value,fg:f.df.value,link:f.dl.value}
+            :(allOn.checked?{bg:f.ab.value,fg:f.af.value,link:f.al.value}:TOK.dark);
+    paint(lightEl,light); paint(darkEl,dark);
+    document.querySelectorAll('.ovr .swatches label').forEach(function(lab){
+      var inp=lab.querySelector('input[type=color]'), hx=lab.querySelector('.hex');
+      if(inp&&hx){hx.textContent=inp.value;}
+    });
+  }
+  function toggleGroup(chk){chk.closest('fieldset').querySelectorAll('[data-ovr-color]').forEach(function(inp){inp.disabled=!chk.checked;});}
+  [allOn,darkOn].forEach(function(chk){chk.addEventListener('change',function(){toggleGroup(chk);resolve();});});
+  Object.keys(f).forEach(function(k){f[k].addEventListener('input',resolve);});
+  resolve();
+})();
+</script>
 <form class="form" method="post" action="/_gm/banners/{{.ID}}/delete" onsubmit="return confirm('Delete this campaign and its messages?')">
 <button type="submit" class="danger">Delete campaign</button>
 </form>
@@ -101,6 +101,29 @@
 {{else}}<tr><td colspan="4"><span class="note">no identities (guest)</span></td></tr>{{end}}
 </tbody>
 </table>
+{{if .HasEmail}}
+<form class="form" method="post" action="/_gm/users/{{.ID}}/remove-email" onsubmit="return confirm('Erase the email identity from this account? The address will be freed.')">
+<button type="submit">Erase email</button>
+</form>
+{{end}}
+</section>
+<section class="panel"><h2>Deletion &amp; retention</h2>
+{{if .LastLoginAt}}<p class="note">Last login: {{.LastLoginAt}}{{if .LastLoginIP}} — <code>{{.LastLoginIP}}</code>{{end}}</p>{{end}}
+{{if .Deleted}}<p><span class="warn">Deleted</span> at {{.DeletedAt}}{{if .DeletedName}} — was <code>{{.DeletedName}}</code>{{end}}</p>{{end}}
+{{if .Retained}}
+<h3>Retention journal (legal dossier of detached credentials)</h3>
+<table class="list">
+<thead><tr><th>Kind</th><th>Credential</th><th>Reason</th><th>Detached</th></tr></thead>
+<tbody>
+{{range .Retained}}<tr><td>{{.Kind}}</td><td><code>{{.ExternalID}}</code></td><td>{{.Reason}}</td><td>{{.DetachedAt}}</td></tr>{{end}}
+</tbody>
+</table>
+{{end}}
+{{if not .Deleted}}
+<form class="form" method="post" action="/_gm/users/{{.ID}}/delete" onsubmit="return confirm('Delete this account? Its credentials are journalled and freed, its data anonymised, and its sessions revoked. This cannot be undone.')">
+<button type="submit">Delete user</button>
+</form>
+{{end}}
 </section>
 <section class="panel"><h2>Friends</h2>
 <table class="list">
@@ -2,13 +2,15 @@
 <h1>Users</h1>
 {{with .Data}}
 <nav class="subnav">
-<a href="/_gm/users"{{if not .Robots}} class="active"{{end}}>People</a> ·
+<a href="/_gm/users"{{if and (not .Robots) (not .Deleted)}} class="active"{{end}}>People</a> ·
+<a href="/_gm/users?kind=deleted"{{if .Deleted}} class="active"{{end}}>Deleted</a> ·
 <a href="/_gm/users?kind=robots"{{if .Robots}} class="active"{{end}}>Robots</a>
 </nav>
 <form class="form" method="get" action="/_gm/users">
-{{if .Robots}}<input type="hidden" name="kind" value="robots">{{end}}
+{{if .Robots}}<input type="hidden" name="kind" value="robots">{{end}}{{if .Deleted}}<input type="hidden" name="kind" value="deleted">{{end}}
 <input name="name" value="{{.NameMask}}" placeholder="display name mask (* ?)">
 <input name="ext" value="{{.ExternalIDMask}}" placeholder="external id mask (* ?)">
+<input name="email" value="{{.EmailExact}}" placeholder="email (exact)" type="search">
 <button type="submit">Filter</button>
 </form>
 <table class="list">
@@ -17,7 +19,7 @@
 {{range .Items}}
 <tr>
 <td><a href="/_gm/users/{{.ID}}">{{.ID}}</a></td>
-<td>{{.DisplayName}}{{if .Guest}} <span class="pill">guest</span>{{end}}{{if .FlaggedHighRate}} <span class="pill">high-rate</span>{{end}}</td>
+<td>{{.DisplayName}}{{if .Deleted}} <span class="pill">deleted</span>{{end}}{{if .Guest}} <span class="pill">guest</span>{{end}}{{if .FlaggedHighRate}} <span class="pill">high-rate</span>{{end}}</td>
 <td>{{.Kind}}</td>
 <td>{{.Language}}</td>
 <td>{{.CreatedAt}}</td>
@@ -60,8 +60,10 @@ type UsersView struct {
 	// be emitted verbatim — interpolated as a plain string it would have its "=" and "&"
 	// percent-encoded again by the contextual escaper.
 	Robots         bool
+	Deleted        bool
 	NameMask       string
 	ExternalIDMask string
+	EmailExact     string
 	FilterQuery    template.URL
 }

@@ -74,6 +76,7 @@ type UserRow struct {
 	Kind            string
 	Language        string
 	Guest           bool
+	Deleted         bool
 	FlaggedHighRate bool
 	CreatedAt       string
 	HasMoveStats    bool
@@ -150,6 +153,15 @@ type UserDetailView struct {
 	// MergedInto is the primary account id when this account has been retired by a
 	// merge, or empty for a live account.
 	MergedInto string
+	// The account-deletion dossier. Deleted marks a tombstoned account; DeletedAt and
+	// DeletedName are its deletion time and retained real name; LastLoginAt/IP are the
+	// last cold-load stamp (shown for any account); Retained is the credential journal.
+	Deleted     bool
+	DeletedAt   string
+	DeletedName string
+	LastLoginAt string
+	LastLoginIP string
+	Retained    []RetainedRow
 	// FlaggedHighRateAt is the pre-formatted soft high-rate marker timestamp,
 	// empty for an unflagged account; the card shows it with the Clear action.
 	FlaggedHighRateAt string
@@ -161,7 +173,9 @@ type UserDetailView struct {
 	HasStats     bool
 	Stats        StatsRow
 	Identities   []IdentityRow
-	Games        []GameRow
+	// HasEmail gates the "Erase email" action; set when the account carries an email identity.
+	HasEmail bool
+	Games    []GameRow
 	// TelegramID and VKID are the account's platform external ids (empty when absent).
 	// TelegramID gates the "Send Telegram message" operator action; VKID surfaces the VK
 	// user id with a link to the VK profile (there is no VK messaging to drive).
@@ -234,6 +248,17 @@ type IdentityRow struct {
 	CreatedAt  string
 }

+// RetainedRow is one credential in the account-deletion retention journal (the legal
+// dossier of detached credentials): what was detached, when, and why.
+type RetainedRow struct {
+	Kind       string
+	ExternalID string
+	Reason     string
+	Confirmed  bool
+	LinkedAt   string
+	DetachedAt string
+}
+
 // GameRow is one game row in a list.
 type GameRow struct {
 	ID        string
@@ -473,15 +498,30 @@ type BannerCampaignRow struct {

 // BannerDetailView is the campaign detail/edit page. StartsAt/EndsAt are the
 // "YYYY-MM-DDTHH:MM" (UTC) values for the datetime-local inputs, empty when open.
+//
+// The colour-override and urgent fields drive the non-default campaign's editor:
+// OverrideAllOn/OverrideDarkOn report whether each colour set is active, and the
+// six *Bg/*Fg/*Link values seed the native colour inputs — the stored override
+// when a set is on, otherwise the neutral theme token so the picker starts from a
+// sensible colour and the live preview shows the real fallback.
 type BannerDetailView struct {
-	ID        string
-	Name      string
-	Weight    int
-	IsDefault bool
-	Enabled   bool
-	StartsAt  string
-	EndsAt    string
-	Messages  []BannerMessageRow
+	ID             string
+	Name           string
+	Weight         int
+	IsDefault      bool
+	Enabled        bool
+	StartsAt       string
+	EndsAt         string
+	Urgent         bool
+	OverrideAllOn  bool
+	AllBg          string
+	AllFg          string
+	AllLink        string
+	OverrideDarkOn bool
+	DarkBg         string
+	DarkFg         string
+	DarkLink       string
+	Messages       []BannerMessageRow
 }

 // BannerMessageRow is one bilingual message of a campaign. First/Last drive the
@@ -30,6 +30,15 @@ var ErrDefaultImmutable = errors.New("ads: the default campaign cannot be modifi
 // window or message body).
 var ErrValidation = errors.New("ads: validation")

+// ColorSet is an optional per-campaign colour override for the banner strip:
+// background, foreground (text) and link, each a "#rrggbb" hex string. The three
+// are set together or the whole set is absent (a nil *ColorSet).
+type ColorSet struct {
+	Bg   string
+	Fg   string
+	Link string
+}
+
 // Campaign is one advertising placement order with its messages.
 type Campaign struct {
 	ID        uuid.UUID // uuid.Nil on create
@@ -40,6 +49,16 @@ type Campaign struct {
 	StartsAt  *time.Time // nil = open-ended start; always nil for the default
 	EndsAt    *time.Time // nil = open-ended end; always nil for the default
 	Messages  []Message
+	// OverrideAll paints the strip on every theme; OverrideDark, when set, further
+	// overrides the dark theme (the client resolves dark ← dark ?? all ?? token,
+	// light ← all ?? token). Both are nil for the default campaign and for a
+	// campaign that keeps the neutral theme tokens. Non-default only.
+	OverrideAll  *ColorSet
+	OverrideDark *ColorSet
+	// Urgent forces the banner on every viewer (bypassing eligibility) and, while
+	// any urgent campaign is active, suppresses every non-urgent campaign and the
+	// default remainder. Non-default only; always false for the default campaign.
+	Urgent    bool
 	CreatedAt time.Time
 	UpdatedAt time.Time
 }
@@ -70,10 +89,15 @@ type Timings struct {

 // ActiveCampaign is one campaign in the resolved rotation feed sent to a client:
 // its GCD-reduced show weight and its messages, already resolved to the viewer's
-// language and in display (round-robin) order.
+// language and in display (round-robin) order, plus the optional colour overrides
+// the client applies to the strip (nil = the neutral theme tokens). Urgency is not
+// carried here: it is resolved server-side into the set's membership and the
+// eligibility bypass, so the client only ever renders what it is sent.
 type ActiveCampaign struct {
-	Weight   int
-	Messages []string
+	Weight       int
+	Messages     []string
+	OverrideAll  *ColorSet
+	OverrideDark *ColorSet
 }

 // Eligible reports whether an account should be shown the advertising banner: a
@@ -85,14 +109,20 @@ func Eligible(paidAccount bool, hintBalance int, hasNoBanner bool) bool {
 }

 // computeActiveSet builds the resolved rotation feed from the enabled campaigns
-// at time now, in language lang. Campaigns outside their validity window, and
-// campaigns with no messages, are dropped. The default campaign's effective
-// weight is the remainder up to 100% — max(0, 100 - sum of active timed
-// weights) — so it fills unsold inventory and is dropped entirely when timed
-// campaigns already reach 100%. Weights are then reduced by their GCD so the
-// fair rotation cycle stays short. The input is expected to be the enabled
-// campaigns (ActiveCampaigns); disabled ones must already be excluded.
-func computeActiveSet(campaigns []Campaign, now time.Time, lang string) []ActiveCampaign {
+// at time now, in language lang, and reports whether the feed is an urgent one.
+// Campaigns outside their validity window, and campaigns with no messages, are
+// dropped.
+//
+// While any active campaign is urgent, the feed is the urgent campaigns alone —
+// every non-urgent timed campaign and the default remainder are suppressed for
+// the duration (and the caller shows the feed to every viewer, bypassing
+// eligibility). Otherwise the default campaign's effective weight is the
+// remainder up to 100% — max(0, 100 - sum of active timed weights) — so it fills
+// unsold inventory and is dropped entirely when timed campaigns already reach
+// 100%. Weights are then reduced by their GCD so the fair rotation cycle stays
+// short. The input is expected to be the enabled campaigns (ActiveCampaigns);
+// disabled ones must already be excluded.
+func computeActiveSet(campaigns []Campaign, now time.Time, lang string) ([]ActiveCampaign, bool) {
 	var timed []Campaign
 	var def *Campaign
 	for i := range campaigns {
@@ -108,20 +138,54 @@ func computeActiveSet(campaigns []Campaign, now time.Time, lang string) []Active
 			timed = append(timed, c)
 		}
 	}
+	if urgent := filterUrgent(timed); len(urgent) > 0 {
+		out := make([]ActiveCampaign, 0, len(urgent))
+		for _, c := range urgent {
+			out = append(out, activeFrom(c, lang))
+		}
+		reduceByGCD(out)
+		return out, true
+	}
 	sumTimed := 0
 	for _, c := range timed {
 		sumTimed += c.Weight
 	}
 	out := make([]ActiveCampaign, 0, len(timed)+1)
 	for _, c := range timed {
-		out = append(out, ActiveCampaign{Weight: c.Weight, Messages: resolveBodies(c.Messages, lang)})
+		out = append(out, activeFrom(c, lang))
 	}
 	if def != nil {
 		if dw := 100 - sumTimed; dw > 0 {
-			out = append(out, ActiveCampaign{Weight: dw, Messages: resolveBodies(def.Messages, lang)})
+			a := activeFrom(*def, lang)
+			a.Weight = dw // the default's stored weight is nominal; it fills the remainder
+			out = append(out, a)
 		}
 	}
 	reduceByGCD(out)
+	return out, false
+}
+
+// activeFrom projects a campaign to its rotation-feed entry: its show weight, its
+// language-resolved messages and its colour overrides (carried through by
+// reference, they are read-only).
+func activeFrom(c Campaign, lang string) ActiveCampaign {
+	return ActiveCampaign{
+		Weight:       c.Weight,
+		Messages:     resolveBodies(c.Messages, lang),
+		OverrideAll:  c.OverrideAll,
+		OverrideDark: c.OverrideDark,
+	}
+}
+
+// filterUrgent returns the urgent campaigns among cs, preserving order. It is the
+// preempt selector: a non-empty result makes the whole feed urgent.
+func filterUrgent(cs []Campaign) []Campaign {
+	var out []Campaign
+	for _, c := range cs {
+		if c.Urgent {
+			out = append(out, c)
+		}
+	}
 	return out
 }

@@ -46,12 +46,19 @@ func TestComputeActiveSet(t *testing.T) {
 	timed := func(name string, weight int, starts, ends *time.Time, msgs []Message) Campaign {
 		return Campaign{Name: name, Weight: weight, Enabled: true, StartsAt: starts, EndsAt: ends, Messages: msgs}
 	}
+	urgent := func(name string, weight int, msgs []Message) Campaign {
+		c := timed(name, weight, nil, nil, msgs)
+		c.Urgent = true
+		return c
+	}
+	red := &ColorSet{Bg: "#aa0000", Fg: "#ffffff", Link: "#ffdd00"}

 	tests := []struct {
-		name      string
-		campaigns []Campaign
-		lang      string
-		want      []ActiveCampaign
+		name       string
+		campaigns  []Campaign
+		lang       string
+		want       []ActiveCampaign
+		wantUrgent bool
 	}{
 		{
 			name:      "default only reduces to weight 1",
@@ -152,22 +159,71 @@ func TestComputeActiveSet(t *testing.T) {
 			lang: "en",
 			want: []ActiveCampaign{{Weight: 1, Messages: []string{"one-en", "two-en"}}},
 		},
+		{
+			name: "urgent preempts default and normal timed",
+			campaigns: []Campaign{
+				def(msg("house")),
+				timed("promo", 40, nil, nil, msg("promo")),
+				urgent("alert", 50, msg("alert")),
+			},
+			lang: "en",
+			// only the urgent campaign survives; a lone weight reduces to 1.
+			want:       []ActiveCampaign{{Weight: 1, Messages: []string{"alert-en"}}},
+			wantUrgent: true,
+		},
+		{
+			name: "multiple urgent share the feed by gcd",
+			campaigns: []Campaign{
+				def(msg("house")),
+				urgent("a", 60, msg("a")),
+				urgent("b", 40, msg("b")),
+			},
+			lang: "en",
+			// default and any non-urgent dropped; gcd(60,40)=20 -> 3 and 2.
+			want: []ActiveCampaign{
+				{Weight: 3, Messages: []string{"a-en"}},
+				{Weight: 2, Messages: []string{"b-en"}},
+			},
+			wantUrgent: true,
+		},
+		{
+			name: "out-of-window urgent does not preempt",
+			campaigns: []Campaign{
+				def(msg("house")),
+				func() Campaign { c := urgent("future", 50, msg("future")); c.StartsAt = &future; return c }(),
+			},
+			lang: "en",
+			// the urgent campaign is not yet live, so the normal default feed stands.
+			want: []ActiveCampaign{{Weight: 1, Messages: []string{"house-en"}}},
+		},
+		{
+			name: "colour overrides ride the active campaign",
+			campaigns: []Campaign{
+				def(msg("house")),
+				func() Campaign { c := timed("promo", 100, nil, nil, msg("promo")); c.OverrideAll = red; return c }(),
+			},
+			lang: "en",
+			want: []ActiveCampaign{{Weight: 1, Messages: []string{"promo-en"}, OverrideAll: red}},
+		},
 	}

 	for _, tt := range tests {
 		t.Run(tt.name, func(t *testing.T) {
-			got := computeActiveSet(tt.campaigns, now, tt.lang)
+			got, gotUrgent := computeActiveSet(tt.campaigns, now, tt.lang)
 			if !reflect.DeepEqual(got, tt.want) {
 				t.Errorf("computeActiveSet() =\n  %#v\nwant\n  %#v", got, tt.want)
 			}
+			if gotUrgent != tt.wantUrgent {
+				t.Errorf("computeActiveSet() urgent = %v, want %v", gotUrgent, tt.wantUrgent)
+			}
 		})
 	}
 }

 func TestComputeActiveSetEmpty(t *testing.T) {
 	// No campaigns at all yields an empty (non-nil-or-nil) feed without panicking.
-	if got := computeActiveSet(nil, time.Now(), "en"); len(got) != 0 {
-		t.Errorf("computeActiveSet(nil) = %#v, want empty", got)
+	if got, urgent := computeActiveSet(nil, time.Now(), "en"); len(got) != 0 || urgent {
+		t.Errorf("computeActiveSet(nil) = %#v urgent=%v, want empty non-urgent", got, urgent)
 	}
 }

@@ -3,6 +3,7 @@ package ads
 import (
 	"context"
 	"fmt"
+	"regexp"
 	"strings"
 	"time"

@@ -40,17 +41,20 @@ func NewService(store *Store) *Service { return &Service{store: store} }
 // ActiveSet returns the resolved rotation feed for a viewer in language lang
 // (en/ru) together with the global display timings: the currently-active
 // campaigns, each with its GCD-reduced show weight and its messages resolved to
-// lang, ready for the client's weighted round-robin.
-func (s *Service) ActiveSet(ctx context.Context, lang string) ([]ActiveCampaign, Timings, error) {
+// lang, ready for the client's weighted round-robin. The bool result reports
+// whether the feed is urgent — an urgent feed is shown to every viewer
+// regardless of eligibility (the caller skips the eligibility gate for it).
+func (s *Service) ActiveSet(ctx context.Context, lang string) ([]ActiveCampaign, Timings, bool, error) {
 	campaigns, err := s.store.ActiveCampaigns(ctx)
 	if err != nil {
-		return nil, Timings{}, err
+		return nil, Timings{}, false, err
 	}
 	timings, err := s.store.Settings(ctx)
 	if err != nil {
-		return nil, Timings{}, err
+		return nil, Timings{}, false, err
 	}
-	return computeActiveSet(campaigns, time.Now().UTC(), lang), timings, nil
+	set, urgent := computeActiveSet(campaigns, time.Now().UTC(), lang)
+	return set, timings, urgent, nil
 }

 // ListCampaigns returns every campaign with its messages, for the admin console.
@@ -76,8 +80,13 @@ func (s *Service) CreateCampaign(ctx context.Context, c Campaign) (uuid.UUID, er
 	if err := validWindow(c.StartsAt, c.EndsAt); err != nil {
 		return uuid.Nil, err
 	}
+	all, dark, err := validOverrides(c.OverrideAll, c.OverrideDark)
+	if err != nil {
+		return uuid.Nil, err
+	}
 	return s.store.CreateCampaign(ctx, Campaign{
 		Name: name, Weight: c.Weight, Enabled: c.Enabled, StartsAt: c.StartsAt, EndsAt: c.EndsAt,
+		OverrideAll: all, OverrideDark: dark, Urgent: c.Urgent,
 	})
 }

@@ -99,6 +108,7 @@ func (s *Service) UpdateCampaign(ctx context.Context, c Campaign) error {
 		upd.Enabled = true
 		upd.StartsAt = nil
 		upd.EndsAt = nil
+		// The default (house) campaign stays plain: no colour overrides, never urgent.
 	} else {
 		if err := validWeight(c.Weight); err != nil {
 			return err
@@ -106,10 +116,17 @@ func (s *Service) UpdateCampaign(ctx context.Context, c Campaign) error {
 		if err := validWindow(c.StartsAt, c.EndsAt); err != nil {
 			return err
 		}
+		all, dark, err := validOverrides(c.OverrideAll, c.OverrideDark)
+		if err != nil {
+			return err
+		}
 		upd.Weight = c.Weight
 		upd.Enabled = c.Enabled
 		upd.StartsAt = c.StartsAt
 		upd.EndsAt = c.EndsAt
+		upd.OverrideAll = all
+		upd.OverrideDark = dark
+		upd.Urgent = c.Urgent
 	}
 	return s.store.UpdateCampaign(ctx, upd)
 }
@@ -254,6 +271,46 @@ func validWindow(starts, ends *time.Time) error {
 	return nil
 }

+// hexColor matches a "#rrggbb" colour — the format the console's native colour
+// input emits and the wire carries.
+var hexColor = regexp.MustCompile(`^#[0-9a-fA-F]{6}$`)
+
+// validOverrides validates the two optional colour sets together and returns
+// their normalised copies (nil when a set is absent), so a caller can store them
+// directly.
+func validOverrides(all, dark *ColorSet) (*ColorSet, *ColorSet, error) {
+	va, err := validColorSet(all)
+	if err != nil {
+		return nil, nil, err
+	}
+	vd, err := validColorSet(dark)
+	if err != nil {
+		return nil, nil, err
+	}
+	return va, vd, nil
+}
+
+// validColorSet validates one optional colour override: a nil set passes (no
+// override); otherwise all three colours must be present and "#rrggbb". It
+// returns a trimmed, lower-cased copy.
+func validColorSet(cs *ColorSet) (*ColorSet, error) {
+	if cs == nil {
+		return nil, nil
+	}
+	bg := strings.TrimSpace(cs.Bg)
+	fg := strings.TrimSpace(cs.Fg)
+	link := strings.TrimSpace(cs.Link)
+	if bg == "" || fg == "" || link == "" {
+		return nil, fmt.Errorf("%w: a colour override needs all of background, text and link", ErrValidation)
+	}
+	for _, h := range []string{bg, fg, link} {
+		if !hexColor.MatchString(h) {
+			return nil, fmt.Errorf("%w: colours must be #rrggbb hex", ErrValidation)
+		}
+	}
+	return &ColorSet{Bg: strings.ToLower(bg), Fg: strings.ToLower(fg), Link: strings.ToLower(link)}, nil
+}
+
 // validBodies trims and bounds both mandatory language bodies of a message.
 func validBodies(bodyEn, bodyRu string) (string, string, error) {
 	en := strings.TrimSpace(bodyEn)
@@ -90,15 +90,23 @@ func (s *Store) Campaign(ctx context.Context, id uuid.UUID) (Campaign, error) {
 func (s *Store) CreateCampaign(ctx context.Context, c Campaign) (uuid.UUID, error) {
 	id := uuid.New()
 	now := time.Now().UTC()
+	abg, afg, alink := colorCols(c.OverrideAll)
+	dbg, dfg, dlink := colorCols(c.OverrideDark)
 	stmt := table.AdCampaigns.INSERT(
 		table.AdCampaigns.CampaignID, table.AdCampaigns.Name, table.AdCampaigns.Weight,
 		table.AdCampaigns.IsDefault, table.AdCampaigns.Enabled,
 		table.AdCampaigns.StartsAt, table.AdCampaigns.EndsAt,
+		table.AdCampaigns.OverrideBg, table.AdCampaigns.OverrideFg, table.AdCampaigns.OverrideLink,
+		table.AdCampaigns.OverrideBgDark, table.AdCampaigns.OverrideFgDark, table.AdCampaigns.OverrideLinkDark,
+		table.AdCampaigns.Urgent,
 		table.AdCampaigns.CreatedAt, table.AdCampaigns.UpdatedAt,
 	).VALUES(
 		postgres.UUID(id), postgres.String(c.Name), postgres.Int(int64(c.Weight)),
 		postgres.Bool(false), postgres.Bool(c.Enabled),
 		tsOrNull(c.StartsAt), tsOrNull(c.EndsAt),
+		abg, afg, alink,
+		dbg, dfg, dlink,
+		postgres.Bool(c.Urgent),
 		postgres.TimestampzT(now), postgres.TimestampzT(now),
 	)
 	if _, err := stmt.ExecContext(ctx, s.db); err != nil {
@@ -111,12 +119,20 @@ func (s *Store) CreateCampaign(ctx context.Context, c Campaign) (uuid.UUID, erro
 // window. The default flag is never touched here. Returns ErrNotFound when no
 // campaign matches.
 func (s *Store) UpdateCampaign(ctx context.Context, c Campaign) error {
+	abg, afg, alink := colorCols(c.OverrideAll)
+	dbg, dfg, dlink := colorCols(c.OverrideDark)
 	stmt := table.AdCampaigns.UPDATE(
 		table.AdCampaigns.Name, table.AdCampaigns.Weight, table.AdCampaigns.Enabled,
-		table.AdCampaigns.StartsAt, table.AdCampaigns.EndsAt, table.AdCampaigns.UpdatedAt,
+		table.AdCampaigns.StartsAt, table.AdCampaigns.EndsAt,
+		table.AdCampaigns.OverrideBg, table.AdCampaigns.OverrideFg, table.AdCampaigns.OverrideLink,
+		table.AdCampaigns.OverrideBgDark, table.AdCampaigns.OverrideFgDark, table.AdCampaigns.OverrideLinkDark,
+		table.AdCampaigns.Urgent, table.AdCampaigns.UpdatedAt,
 	).SET(
 		postgres.String(c.Name), postgres.Int(int64(c.Weight)), postgres.Bool(c.Enabled),
-		tsOrNull(c.StartsAt), tsOrNull(c.EndsAt), postgres.TimestampzT(time.Now().UTC()),
+		tsOrNull(c.StartsAt), tsOrNull(c.EndsAt),
+		abg, afg, alink,
+		dbg, dfg, dlink,
+		postgres.Bool(c.Urgent), postgres.TimestampzT(time.Now().UTC()),
 	).WHERE(table.AdCampaigns.CampaignID.EQ(postgres.UUID(c.ID)))
 	return execOne(ctx, s.db, stmt, "update campaign")
 }
@@ -257,18 +273,40 @@ func execOne(ctx context.Context, db qrm.Executable, stmt postgres.Statement, wh

 func modelToCampaign(r model.AdCampaigns) Campaign {
 	return Campaign{
-		ID:        r.CampaignID,
-		Name:      r.Name,
-		Weight:    int(r.Weight),
-		IsDefault: r.IsDefault,
-		Enabled:   r.Enabled,
-		StartsAt:  r.StartsAt,
-		EndsAt:    r.EndsAt,
-		CreatedAt: r.CreatedAt,
-		UpdatedAt: r.UpdatedAt,
+		ID:           r.CampaignID,
+		Name:         r.Name,
+		Weight:       int(r.Weight),
+		IsDefault:    r.IsDefault,
+		Enabled:      r.Enabled,
+		StartsAt:     r.StartsAt,
+		EndsAt:       r.EndsAt,
+		OverrideAll:  colorSetFrom(r.OverrideBg, r.OverrideFg, r.OverrideLink),
+		OverrideDark: colorSetFrom(r.OverrideBgDark, r.OverrideFgDark, r.OverrideLinkDark),
+		Urgent:       r.Urgent,
+		CreatedAt:    r.CreatedAt,
+		UpdatedAt:    r.UpdatedAt,
 	}
 }

+// colorSetFrom rebuilds an optional ColorSet from three nullable colour columns.
+// The all-or-nothing CHECK keeps the trio consistent, so a nil in any one means
+// the set is absent.
+func colorSetFrom(bg, fg, link *string) *ColorSet {
+	if bg == nil || fg == nil || link == nil {
+		return nil
+	}
+	return &ColorSet{Bg: *bg, Fg: *fg, Link: *link}
+}
+
+// colorCols renders a *ColorSet as its three column value-expressions in
+// bg, fg, link order — NULL for each when the set is absent.
+func colorCols(cs *ColorSet) (bg, fg, link postgres.Expression) {
+	if cs == nil {
+		return postgres.NULL, postgres.NULL, postgres.NULL
+	}
+	return postgres.String(cs.Bg), postgres.String(cs.Fg), postgres.String(cs.Link)
+}
+
 func modelToMessage(r model.AdMessages) Message {
 	return Message{
 		ID:         r.MessageID,
@@ -4,6 +4,7 @@ package config

 import (
 	"fmt"
+	"net/url"
 	"os"
 	"strconv"
 	"time"
@@ -42,6 +43,12 @@ type Config struct {
 	// SMTP configures the email relay used for confirm-codes. An empty Host
 	// selects the development log mailer (the code is logged, not sent).
 	SMTP account.SMTPConfig
+	// PublicBaseURL is the canonical public origin (scheme + host, e.g.
+	// https://erudit-game.ru) used to build absolute links in outgoing email — the
+	// confirm deeplink and the footer landing link. It is deliberately not derived
+	// from a request Host header, which would let an attacker inject a phishing link
+	// into the email. Required whenever an SMTP relay is configured.
+	PublicBaseURL string
 	// ConnectorAddr is the gRPC address of the Telegram platform connector
 	// side-service, used by the admin console to send operator broadcasts. Empty
 	// disables broadcasts (the admin broadcast actions report "not configured").
@@ -51,6 +58,12 @@ type Config struct {
 	// GuestRetention is the account age past which an unused guest (no game seat)
 	// is eligible for deletion by the reaper.
 	GuestRetention time.Duration
+	// ExportSignKey signs the finished-game export download URLs. Empty leaves
+	// the export-URL endpoints disabled (503 on mint, 404 on download).
+	ExportSignKey string
+	// RendererURL is the base URL of the internal image-render sidecar (e.g.
+	// http://renderer:8090). Empty disables the PNG export artifact.
+	RendererURL string
 }

 // Defaults applied when the corresponding environment variable is unset.
@@ -130,11 +143,14 @@ func Load() (Config, error) {
 	}

 	smtp := account.SMTPConfig{
-		Host:     os.Getenv("BACKEND_SMTP_HOST"),
-		Port:     envOr("BACKEND_SMTP_PORT", "587"),
-		Username: os.Getenv("BACKEND_SMTP_USERNAME"),
-		Password: os.Getenv("BACKEND_SMTP_PASSWORD"),
-		From:     envOr("BACKEND_SMTP_FROM", "no-reply@localhost"),
+		Host:      os.Getenv("BACKEND_SMTP_HOST"),
+		Port:      envOr("BACKEND_SMTP_PORT", "587"),
+		Username:  os.Getenv("BACKEND_SMTP_USERNAME"),
+		Password:  os.Getenv("BACKEND_SMTP_PASSWORD"),
+		From:      envOr("BACKEND_SMTP_FROM", "no-reply@localhost"),
+		TLS:       os.Getenv("BACKEND_SMTP_TLS"),
+		AdminFrom: os.Getenv("BACKEND_SMTP_ADMIN_FROM"),
+		AdminTo:   os.Getenv("BACKEND_ADMIN_EMAIL"),
 	}

 	c := Config{
@@ -148,9 +164,12 @@ func Load() (Config, error) {
 		Robot:             rb,
 		RateWatch:         rw,
 		SMTP:              smtp,
+		PublicBaseURL:     os.Getenv("BACKEND_PUBLIC_BASE_URL"),
 		ConnectorAddr:     os.Getenv("BACKEND_CONNECTOR_ADDR"),
 		GuestReapInterval: guestReapInterval,
 		GuestRetention:    guestRetention,
+		ExportSignKey:     os.Getenv("BACKEND_EXPORT_SIGN_KEY"),
+		RendererURL:       os.Getenv("BACKEND_RENDERER_URL"),
 	}
 	if err := c.validate(); err != nil {
 		return Config{}, err
@@ -195,6 +214,14 @@ func (c Config) validate() error {
 	if c.GuestRetention <= 0 {
 		return fmt.Errorf("config: BACKEND_GUEST_RETENTION must be positive")
 	}
+	if c.SMTP.Host != "" {
+		if c.PublicBaseURL == "" {
+			return fmt.Errorf("config: BACKEND_PUBLIC_BASE_URL must be set when BACKEND_SMTP_HOST is configured")
+		}
+		if u, err := url.Parse(c.PublicBaseURL); err != nil || u.Scheme == "" || u.Host == "" {
+			return fmt.Errorf("config: BACKEND_PUBLIC_BASE_URL %q must be an absolute URL (scheme://host)", c.PublicBaseURL)
+		}
+	}
 	return nil
 }

@@ -21,11 +21,13 @@ var dictFiles = map[Variant]string{
 	VariantErudit:          "ru_erudit.dawg",
 }

-// entry is one resident dictionary: the loaded finder and the solver built over
-// it. The finder is retained so Close can release it.
+// entry is one resident dictionary: the loaded finder, the solver built over it
+// and the file it was loaded from. The finder is retained so Close can release
+// it; path is retained so the raw bytes can be re-read for the client download.
 type entry struct {
 	finder dawg.Finder
 	solver *scrabble.Solver
+	path   string
 }

 // Registry holds the dictionaries resident in memory, addressed by variant and
@@ -130,7 +132,7 @@ func (r *Registry) Load(v Variant, version, dir string) error {
 	if old, ok := r.entries[v][version]; ok {
 		_ = old.finder.Close()
 	}
-	r.entries[v][version] = entry{finder: finder, solver: scrabble.NewSolver(rs, finder)}
+	r.entries[v][version] = entry{finder: finder, solver: scrabble.NewSolver(rs, finder), path: path}
 	r.latest[v] = version
 	return nil
 }
@@ -202,6 +204,30 @@ func (r *Registry) Versions(v Variant) []string {
 	return versions
 }

+// DictBytes returns the raw serialized DAWG for the (variant, version) pair,
+// re-read from the file it was loaded from — the same immutable bytes the solver
+// holds. It backs the client-side dictionary download for the local move
+// preview. It returns ErrUnknownVariant or ErrUnknownVersion when that dictionary
+// is not resident, and wraps any read error. The file is read outside the lock.
+func (r *Registry) DictBytes(v Variant, version string) ([]byte, error) {
+	r.mu.RLock()
+	versions, ok := r.entries[v]
+	if !ok {
+		r.mu.RUnlock()
+		return nil, fmt.Errorf("%w: %s", ErrUnknownVariant, v)
+	}
+	e, ok := versions[version]
+	r.mu.RUnlock()
+	if !ok {
+		return nil, fmt.Errorf("%w: %s/%s", ErrUnknownVersion, v, version)
+	}
+	data, err := os.ReadFile(e.path)
+	if err != nil {
+		return nil, fmt.Errorf("engine: read %s/%s dictionary bytes from %s: %w", v, version, e.path, err)
+	}
+	return data, nil
+}
+
 // Lookup reports whether word is present in the (variant, version) dictionary,
 // backing the unlimited word-check tool. It returns ErrUnknownVariant or
 // ErrUnknownVersion when that dictionary is not resident, and an error when word
@@ -195,6 +195,11 @@ func (svc *Service) CountUnread(ctx context.Context) (int, error) {
 	return svc.store.CountUnread(ctx)
 }

+// CountSince counts feedback created after since, for the operator alert worker.
+func (svc *Service) CountSince(ctx context.Context, since time.Time) (int, error) {
+	return svc.store.CountSince(ctx, since)
+}
+
 // Attachment returns a message's file name and bytes, reporting false when absent.
 func (svc *Service) Attachment(ctx context.Context, id uuid.UUID) (string, []byte, bool, error) {
 	return svc.store.Attachment(ctx, id)
@@ -386,3 +386,15 @@ func (s *Store) CountUnread(ctx context.Context) (int, error) {
 	}
 	return n, nil
 }
+
+// CountSince counts feedback messages created strictly after since — the operator alert
+// worker's "new since the last check" signal.
+func (s *Store) CountSince(ctx context.Context, since time.Time) (int, error) {
+	var n int
+	if err := s.db.QueryRowContext(ctx,
+		`SELECT COUNT(*) FROM backend.feedback_messages WHERE created_at > $1`, since,
+	).Scan(&n); err != nil {
+		return 0, fmt.Errorf("feedback: count since: %w", err)
+	}
+	return n, nil
+}
@@ -1008,6 +1008,12 @@ func (svc *Service) CountComplaints(ctx context.Context, status string) (int, er
 	return svc.store.CountComplaints(ctx, status)
 }

+// CountComplaintsSince counts word complaints filed after since, for the operator alert
+// worker.
+func (svc *Service) CountComplaintsSince(ctx context.Context, since time.Time) (int, error) {
+	return svc.store.CountComplaintsSince(ctx, since)
+}
+
 // ResolveComplaint closes a complaint with an operator disposition (reject /
 // accept_add / accept_remove) and an optional note. An accepted complaint then
 // appears in DictionaryChanges until a rebuilt dictionary is loaded and the
@@ -1363,30 +1369,53 @@ func (svc *Service) SetupDraws(ctx context.Context, gameID uuid.UUID) ([]SetupDr
 	return svc.store.SetupDraws(ctx, gameID)
 }

-// ExportGCG renders a game as GCG text from the journal alone (no dictionary). It
-// is allowed only on a finished game: exporting an in-progress game would leak the
-// full move journal mid-play, so an active game yields ErrGameActive.
-func (svc *Service) ExportGCG(ctx context.Context, gameID uuid.UUID) (string, error) {
+// ExportView returns a finished game with its journal and per-seat display names —
+// the material every export artifact (the GCG text, the PNG render payload) is built
+// from. It is allowed only on a finished game: exporting an in-progress game would
+// leak the full move journal mid-play, so an active game yields ErrGameActive. In an
+// honest-AI game the robot seat is labelled "AI", not its pool name.
+func (svc *Service) ExportView(ctx context.Context, gameID uuid.UUID) (Game, []HistoryMove, []string, error) {
 	g, err := svc.store.GetGame(ctx, gameID)
 	if err != nil {
-		return "", err
+		return Game{}, nil, nil, err
 	}
 	if g.Status != StatusFinished {
-		return "", ErrGameActive
+		return Game{}, nil, nil, ErrGameActive
 	}
 	moves, err := svc.store.GetJournal(ctx, gameID)
 	if err != nil {
-		return "", err
+		return Game{}, nil, nil, err
 	}
 	names := svc.seatNames(ctx, g)
 	if g.VsAI {
-		// Label the robot seat "AI" in an honest-AI game's export, not its pool name.
 		for _, s := range g.Seats {
 			if robot, err := svc.accounts.IsRobot(ctx, s.AccountID); err == nil && robot {
 				names[s.Seat] = aiPlayerName
 			}
 		}
 	}
+	return g, moves, names, nil
+}
+
+// EnsureExportable reports whether a game may be exported (it exists and is
+// finished) without loading the journal — the export-URL mint check.
+func (svc *Service) EnsureExportable(ctx context.Context, gameID uuid.UUID) error {
+	g, err := svc.store.GetGame(ctx, gameID)
+	if err != nil {
+		return err
+	}
+	if g.Status != StatusFinished {
+		return ErrGameActive
+	}
+	return nil
+}
+
+// ExportGCG renders a game as GCG text from the journal alone (no dictionary).
+func (svc *Service) ExportGCG(ctx context.Context, gameID uuid.UUID) (string, error) {
+	g, moves, names, err := svc.ExportView(ctx, gameID)
+	if err != nil {
+		return "", err
+	}
 	return writeGCG(g, names, moves), nil
 }

@@ -1649,6 +1678,14 @@ func (svc *Service) lookupWord(variant engine.Variant, version, word string) (bo
 	return present, nil
 }

+// DictBytes returns the raw serialized dictionary for the (variant, version) pair
+// from the registry, backing the client-side dictionary download used by the
+// local move preview. It surfaces engine.ErrUnknownVariant /
+// engine.ErrUnknownVersion when that dictionary is not resident.
+func (svc *Service) DictBytes(variant engine.Variant, version string) ([]byte, error) {
+	return svc.registry.DictBytes(variant, version)
+}
+
 // hintsRemaining is a player's remaining hint budget: the unspent per-game
 // allowance plus the profile wallet.
 func hintsRemaining(allowance, used, wallet int) int {
@@ -1040,6 +1040,19 @@ func (s *Store) CountComplaints(ctx context.Context, status string) (int, error)
 	return int(dest.Count), nil
 }

+// CountComplaintsSince counts word complaints filed strictly after since — the operator
+// alert worker's "new since the last check" signal.
+func (s *Store) CountComplaintsSince(ctx context.Context, since time.Time) (int, error) {
+	stmt := postgres.SELECT(postgres.COUNT(table.Complaints.ComplaintID).AS("count")).
+		FROM(table.Complaints).
+		WHERE(table.Complaints.CreatedAt.GT(postgres.TimestampzT(since)))
+	var dest struct{ Count int64 }
+	if err := stmt.QueryContext(ctx, s.db, &dest); err != nil {
+		return 0, fmt.Errorf("game: count complaints since: %w", err)
+	}
+	return int(dest.Count), nil
+}
+
 // ActiveGames returns the turn clocks of every in-progress game; the sweeper
 // filters them against the per-move deadline and the player's away window.
 func (s *Store) ActiveGames(ctx context.Context) ([]activeGame, error) {
@@ -0,0 +1,83 @@
+//go:build integration
+
+package inttest
+
+import (
+	"context"
+	"errors"
+	"testing"
+
+	"github.com/google/uuid"
+
+	"scrabble/backend/internal/account"
+)
+
+// TestRemoveEmailIdentity erases an account's email identity but refuses when the
+// email is the account's only identity (which would leave it unreachable).
+func TestRemoveEmailIdentity(t *testing.T) {
+	ctx := context.Background()
+	store := account.NewStore(testDB)
+
+	// Email is the only identity → refuse.
+	solo, err := store.ProvisionEmail(ctx, "solo-"+uuid.NewString()+"@example.com", "", "en")
+	if err != nil {
+		t.Fatalf("provision email: %v", err)
+	}
+	if err := store.RemoveEmailIdentity(ctx, solo.ID); !errors.Is(err, account.ErrLastIdentity) {
+		t.Fatalf("remove last identity = %v, want ErrLastIdentity", err)
+	}
+
+	// Telegram + email → erase the email, keep Telegram.
+	tg, err := store.ProvisionByIdentity(ctx, account.KindTelegram, "tg-"+uuid.NewString())
+	if err != nil {
+		t.Fatalf("provision telegram: %v", err)
+	}
+	if err := store.AttachIdentity(ctx, tg.ID, account.KindEmail, "dual-"+uuid.NewString()+"@example.com", true); err != nil {
+		t.Fatalf("attach email: %v", err)
+	}
+	if err := store.RemoveEmailIdentity(ctx, tg.ID); err != nil {
+		t.Fatalf("remove email: %v", err)
+	}
+	ids, err := store.Identities(ctx, tg.ID)
+	if err != nil {
+		t.Fatalf("identities: %v", err)
+	}
+	if len(ids) != 1 || ids[0].Kind != account.KindTelegram {
+		t.Errorf("identities after erase = %+v, want only telegram", ids)
+	}
+}
+
+// TestListUsersEmailExact matches accounts strictly (exactly) by their email identity.
+func TestListUsersEmailExact(t *testing.T) {
+	ctx := context.Background()
+	store := account.NewStore(testDB)
+	email := "find-" + uuid.NewString() + "@example.com"
+	acc, err := store.ProvisionEmail(ctx, email, "", "en")
+	if err != nil {
+		t.Fatalf("provision: %v", err)
+	}
+
+	items, err := store.ListUsers(ctx, account.UserFilter{EmailExact: email}, 50, 0)
+	if err != nil {
+		t.Fatalf("list: %v", err)
+	}
+	found := false
+	for _, it := range items {
+		if it.ID == acc.ID {
+			found = true
+		}
+	}
+	if !found {
+		t.Error("the exact email filter did not find the account")
+	}
+
+	other, err := store.ListUsers(ctx, account.UserFilter{EmailExact: "nope-" + uuid.NewString() + "@example.com"}, 50, 0)
+	if err != nil {
+		t.Fatalf("list (no match): %v", err)
+	}
+	for _, it := range other {
+		if it.ID == acc.ID {
+			t.Error("a non-matching email filter must not return the account")
+		}
+	}
+}
@@ -192,8 +192,9 @@ func TestBannerMessageOwnership(t *testing.T) {
 type profileBanner struct {
 	Banner *struct {
 		Campaigns []struct {
-			Weight   int      `json:"weight"`
-			Messages []string `json:"messages"`
+			Weight     int      `json:"weight"`
+			Messages   []string `json:"messages"`
+			OverrideBg string   `json:"override_bg"`
 		} `json:"campaigns"`
 		Timings struct {
 			HoldMs int `json:"hold_ms"`
@@ -274,3 +275,142 @@ func TestBannerSurvivesProfileUpdate(t *testing.T) {
 		t.Fatalf("profile update dropped the banner block: %v", p.Banner)
 	}
 }
+
+// TestBannerConsoleColorsAndUrgent drives the colour-override + urgent editor over
+// HTTP against real Postgres: an incomplete or malformed colour set is refused, a
+// full two-set override + urgent round-trips through the store (exercising the new
+// columns and CHECK constraints), clearing the sets removes the override, and the
+// default campaign stays plain (colours + urgent are ignored for it).
+func TestBannerConsoleColorsAndUrgent(t *testing.T) {
+	ctx := context.Background()
+	srv, adsSvc := bannerServer(t)
+	h := srv.Handler()
+	base := "http://admin.test/_gm"
+	const origin = "http://admin.test"
+
+	name := "Brand-" + uuid.NewString()[:8]
+	if code, body := consoleDo(h, http.MethodPost, base+"/banners", "name="+name+"&weight=20&enabled=on", origin); code != http.StatusOK || !strings.Contains(body, "Created") {
+		t.Fatalf("create = %d, has Created=%v", code, strings.Contains(body, "Created"))
+	}
+	id := findCampaign(t, adsSvc, name)
+	t.Cleanup(func() { _ = adsSvc.DeleteCampaign(ctx, id) })
+	detail := base + "/banners/" + id.String()
+
+	// A partial colour set (a missing colour) is refused by validation.
+	partial := "name=" + name + "&weight=20&enabled=on&override_all_on=on&override_bg=%23aa0000&override_fg=&override_link=%23ffdd00"
+	if code, b := consoleDo(h, http.MethodPost, detail, partial, origin); code != http.StatusOK || !strings.Contains(b, "Not saved") {
+		t.Fatalf("partial colour = %d, has 'Not saved'=%v", code, strings.Contains(b, "Not saved"))
+	}
+	// A malformed hex is refused.
+	badHex := "name=" + name + "&weight=20&enabled=on&override_all_on=on&override_bg=red&override_fg=%23ffffff&override_link=%23ffdd00"
+	if code, b := consoleDo(h, http.MethodPost, detail, badHex, origin); code != http.StatusOK || !strings.Contains(b, "Not saved") {
+		t.Fatalf("bad hex = %d, has 'Not saved'=%v", code, strings.Contains(b, "Not saved"))
+	}
+	// Both colour sets + urgent persist and round-trip through the store.
+	full := "name=" + name + "&weight=20&enabled=on&urgent=on" +
+		"&override_all_on=on&override_bg=%23aa0000&override_fg=%23ffffff&override_link=%23ffdd00" +
+		"&override_dark_on=on&override_bg_dark=%23330000&override_fg_dark=%23eeeeee&override_link_dark=%23ffcc00"
+	if code, b := consoleDo(h, http.MethodPost, detail, full, origin); code != http.StatusOK || !strings.Contains(b, "Saved") {
+		t.Fatalf("full save = %d, has Saved=%v", code, strings.Contains(b, "Saved"))
+	}
+	cm, err := adsSvc.Campaign(ctx, id)
+	if err != nil {
+		t.Fatalf("read campaign: %v", err)
+	}
+	if cm.OverrideAll == nil || cm.OverrideAll.Bg != "#aa0000" || cm.OverrideAll.Fg != "#ffffff" || cm.OverrideAll.Link != "#ffdd00" {
+		t.Fatalf("override all = %+v", cm.OverrideAll)
+	}
+	if cm.OverrideDark == nil || cm.OverrideDark.Bg != "#330000" || cm.OverrideDark.Fg != "#eeeeee" || cm.OverrideDark.Link != "#ffcc00" {
+		t.Fatalf("override dark = %+v", cm.OverrideDark)
+	}
+	if !cm.Urgent {
+		t.Fatal("urgent not persisted")
+	}
+	// Clearing the sets (both checkboxes off, urgent off) removes the override.
+	if code, _ := consoleDo(h, http.MethodPost, detail, "name="+name+"&weight=20&enabled=on", origin); code != http.StatusOK {
+		t.Fatalf("clear = %d", code)
+	}
+	if cm, _ := adsSvc.Campaign(ctx, id); cm.OverrideAll != nil || cm.OverrideDark != nil || cm.Urgent {
+		t.Fatalf("override not cleared: all=%v dark=%v urgent=%v", cm.OverrideAll, cm.OverrideDark, cm.Urgent)
+	}
+
+	// The default campaign stays plain: submitted colours + urgent are ignored for it.
+	def := defaultCampaign(t, adsSvc)
+	defForm := "name=Default+%28house%29&urgent=on&override_all_on=on&override_bg=%23aa0000&override_fg=%23ffffff&override_link=%23ffdd00"
+	if code, _ := consoleDo(h, http.MethodPost, base+"/banners/"+def.ID.String(), defForm, origin); code != http.StatusOK {
+		t.Fatalf("update default = %d", code)
+	}
+	if again := defaultCampaign(t, adsSvc); again.OverrideAll != nil || again.OverrideDark != nil || again.Urgent {
+		t.Fatalf("default not plain: all=%v dark=%v urgent=%v", again.OverrideAll, again.OverrideDark, again.Urgent)
+	}
+}
+
+// TestBannerUrgentBypassesEligibility checks the urgent flag at the profile level:
+// an urgent campaign preempts the feed (only it shows, with its colours) and reaches
+// every viewer — including the no_banner role and a non-empty hint wallet that
+// otherwise suppress the banner.
+func TestBannerUrgentBypassesEligibility(t *testing.T) {
+	ctx := context.Background()
+	srv, adsSvc := bannerServer(t)
+	accounts := account.NewStore(testDB)
+	id := provisionAccount(t)
+
+	urgentID, err := adsSvc.CreateCampaign(ctx, ads.Campaign{
+		Name: "Alert-" + uuid.NewString()[:8], Weight: 10, Enabled: true, Urgent: true,
+		OverrideAll: &ads.ColorSet{Bg: "#aa0000", Fg: "#ffffff", Link: "#ffdd00"},
+	})
+	if err != nil {
+		t.Fatalf("create urgent: %v", err)
+	}
+	t.Cleanup(func() { _ = adsSvc.DeleteCampaign(ctx, urgentID) })
+	if _, err := adsSvc.AddMessage(ctx, urgentID, "System maintenance tonight", "Ночью тех.работы"); err != nil {
+		t.Fatalf("add urgent message: %v", err)
+	}
+
+	get := func() profileBanner {
+		t.Helper()
+		rec := userGet(t, srv, "/api/v1/user/profile", id)
+		if rec.Code != http.StatusOK {
+			t.Fatalf("profile = %d", rec.Code)
+		}
+		var p profileBanner
+		if err := json.Unmarshal(rec.Body.Bytes(), &p); err != nil {
+			t.Fatalf("decode: %v", err)
+		}
+		return p
+	}
+	assertUrgentOnly := func(what string, p profileBanner) {
+		t.Helper()
+		if p.Banner == nil {
+			t.Fatalf("%s: no banner", what)
+		}
+		if len(p.Banner.Campaigns) != 1 {
+			t.Fatalf("%s: %d campaigns, want only the urgent one (default preempted)", what, len(p.Banner.Campaigns))
+		}
+		c := p.Banner.Campaigns[0]
+		if len(c.Messages) != 1 || c.Messages[0] != "System maintenance tonight" {
+			t.Fatalf("%s: messages = %v, want only the urgent one", what, c.Messages)
+		}
+		if c.OverrideBg != "#aa0000" {
+			t.Fatalf("%s: override_bg = %q, want #aa0000", what, c.OverrideBg)
+		}
+	}
+
+	// A normal viewer sees only the urgent campaign (the default is preempted).
+	assertUrgentOnly("eligible", get())
+
+	// The no_banner role no longer suppresses it — urgent reaches everyone.
+	if err := accounts.GrantRole(ctx, id, account.RoleNoBanner); err != nil {
+		t.Fatalf("grant role: %v", err)
+	}
+	assertUrgentOnly("no_banner", get())
+	if err := accounts.RevokeRole(ctx, id, account.RoleNoBanner); err != nil {
+		t.Fatalf("revoke role: %v", err)
+	}
+
+	// A non-empty hint wallet no longer suppresses it either.
+	if _, err := accounts.GrantHints(ctx, id, 5); err != nil {
+		t.Fatalf("grant hints: %v", err)
+	}
+	assertUrgentOnly("hints", get())
+}
@@ -0,0 +1,322 @@
+//go:build integration
+
+package inttest
+
+import (
+	"context"
+	"database/sql"
+	"errors"
+	"strings"
+	"testing"
+	"time"
+
+	"github.com/google/uuid"
+
+	"scrabble/backend/internal/account"
+	"scrabble/backend/internal/accountdelete"
+	"scrabble/backend/internal/engine"
+	"scrabble/backend/internal/game"
+)
+
+// deletedFields reads a tombstoned account's retained real name and its deleted_at.
+func deletedFields(t *testing.T, accountID uuid.UUID) (name string, deletedAt sql.NullTime) {
+	t.Helper()
+	var dn sql.NullString
+	err := testDB.QueryRowContext(context.Background(),
+		"SELECT deleted_display_name, deleted_at FROM accounts WHERE account_id = $1", accountID).
+		Scan(&dn, &deletedAt)
+	if err != nil {
+		t.Fatalf("read deleted fields %s: %v", accountID, err)
+	}
+	return dn.String, deletedAt
+}
+
+// TestAnonymizeAndTombstone: deletion journals + frees the credentials, tombstones the
+// account, scrubs the live name while retaining the real one, and frees the creds for a
+// new account to reuse.
+func TestAnonymizeAndTombstone(t *testing.T) {
+	ctx := context.Background()
+	store := account.NewStore(testDB)
+	deleter := accountdelete.NewDeleter(testDB)
+
+	acc, _, err := store.ProvisionTelegram(ctx, "tg-"+uuid.NewString(), "ru", "handle", "Иван", "+03:00")
+	if err != nil {
+		t.Fatalf("provision: %v", err)
+	}
+	email := "del-" + uuid.NewString() + "@example.com"
+	if err := store.AttachIdentity(ctx, acc.ID, account.KindEmail, email, true); err != nil {
+		t.Fatalf("attach email: %v", err)
+	}
+	before, err := store.GetByID(ctx, acc.ID)
+	if err != nil {
+		t.Fatalf("load before: %v", err)
+	}
+
+	if err := deleter.AnonymizeAndTombstone(ctx, acc.ID); err != nil {
+		t.Fatalf("delete: %v", err)
+	}
+
+	// The live identities are gone.
+	if ids, err := store.Identities(ctx, acc.ID); err != nil || len(ids) != 0 {
+		t.Fatalf("identities after delete = %+v (err %v), want none", ids, err)
+	}
+	// Both credentials are journalled with reason=delete.
+	got := retainedRows(t, acc.ID)
+	if len(got) != 2 {
+		t.Fatalf("retained rows = %+v, want 2", got)
+	}
+	for _, r := range got {
+		if r.reason != "delete" {
+			t.Errorf("retained reason = %q, want delete", r.reason)
+		}
+	}
+	// The live name is scrubbed; the real one is retained; deleted_at is set.
+	after, err := store.GetByID(ctx, acc.ID)
+	if err != nil {
+		t.Fatalf("load after: %v", err)
+	}
+	if after.DisplayName != accountdelete.AnonymizedName {
+		t.Errorf("live display name = %q, want %q", after.DisplayName, accountdelete.AnonymizedName)
+	}
+	name, deletedAt := deletedFields(t, acc.ID)
+	if name != before.DisplayName {
+		t.Errorf("retained name = %q, want %q", name, before.DisplayName)
+	}
+	if !deletedAt.Valid || time.Since(deletedAt.Time) > time.Minute {
+		t.Errorf("deleted_at = %+v, want a recent timestamp", deletedAt)
+	}
+	// The credentials are free: a new account can claim the same email.
+	other, _, err := store.ProvisionTelegram(ctx, "tg-"+uuid.NewString(), "en", "", "Other", "")
+	if err != nil {
+		t.Fatalf("provision other: %v", err)
+	}
+	if err := store.AttachIdentity(ctx, other.ID, account.KindEmail, email, true); err != nil {
+		t.Fatalf("email should be free after deletion, got: %v", err)
+	}
+}
+
+// TestDeletionDossierReaders: after deletion the admin readers expose the credential
+// journal and the tombstone dossier.
+func TestDeletionDossierReaders(t *testing.T) {
+	ctx := context.Background()
+	store := account.NewStore(testDB)
+	deleter := accountdelete.NewDeleter(testDB)
+
+	acc, _, err := store.ProvisionTelegram(ctx, "tg-"+uuid.NewString(), "ru", "handle", "Иван", "+03:00")
+	if err != nil {
+		t.Fatalf("provision: %v", err)
+	}
+	if err := store.AttachIdentity(ctx, acc.ID, account.KindEmail, "dos-"+uuid.NewString()+"@example.com", true); err != nil {
+		t.Fatalf("attach email: %v", err)
+	}
+	if err := deleter.AnonymizeAndTombstone(ctx, acc.ID); err != nil {
+		t.Fatalf("delete: %v", err)
+	}
+
+	rets, err := store.RetainedIdentities(ctx, acc.ID)
+	if err != nil || len(rets) != 2 {
+		t.Fatalf("RetainedIdentities = (%+v, %v), want 2 rows", rets, err)
+	}
+	for _, r := range rets {
+		if r.Reason != "delete" {
+			t.Errorf("retained reason = %q, want delete", r.Reason)
+		}
+	}
+	info, err := store.DeletionInfo(ctx, acc.ID)
+	if err != nil {
+		t.Fatalf("DeletionInfo: %v", err)
+	}
+	if info.DeletedAt == nil {
+		t.Error("DeletionInfo.DeletedAt should be set")
+	}
+	if info.DeletedDisplayName != "Иван" {
+		t.Errorf("DeletionInfo.DeletedDisplayName = %q, want Иван", info.DeletedDisplayName)
+	}
+}
+
+// listHasID reports whether the user list contains accountID.
+func listHasID(items []account.UserListItem, id uuid.UUID) bool {
+	for _, it := range items {
+		if it.ID == id {
+			return true
+		}
+	}
+	return false
+}
+
+// TestUserListDeletedFilter: a tombstoned account is hidden from the default People list and
+// shown only under the Deleted scope.
+func TestUserListDeletedFilter(t *testing.T) {
+	ctx := context.Background()
+	store := account.NewStore(testDB)
+	deleter := accountdelete.NewDeleter(testDB)
+
+	live, _, err := store.ProvisionTelegram(ctx, "tg-"+uuid.NewString(), "en", "", "Live", "")
+	if err != nil {
+		t.Fatalf("provision live: %v", err)
+	}
+	goneTg := "tg-" + uuid.NewString()
+	gone, _, err := store.ProvisionTelegram(ctx, goneTg, "en", "", "Gone", "")
+	if err != nil {
+		t.Fatalf("provision gone: %v", err)
+	}
+	goneEmail := "gone-" + uuid.NewString() + "@example.com"
+	if err := store.AttachIdentity(ctx, gone.ID, account.KindEmail, goneEmail, true); err != nil {
+		t.Fatalf("attach gone email: %v", err)
+	}
+	if err := deleter.AnonymizeAndTombstone(ctx, gone.ID); err != nil {
+		t.Fatalf("delete: %v", err)
+	}
+
+	people, err := store.ListUsers(ctx, account.UserFilter{}, 5000, 0)
+	if err != nil {
+		t.Fatalf("list people: %v", err)
+	}
+	if listHasID(people, gone.ID) {
+		t.Error("a deleted account must not appear in the default People list")
+	}
+	if !listHasID(people, live.ID) {
+		t.Error("a live account must appear in the default People list")
+	}
+	deleted, err := store.ListUsers(ctx, account.UserFilter{Deleted: true}, 5000, 0)
+	if err != nil {
+		t.Fatalf("list deleted: %v", err)
+	}
+	if !listHasID(deleted, gone.ID) {
+		t.Error("a deleted account must appear in the Deleted list")
+	}
+	if listHasID(deleted, live.ID) {
+		t.Error("a live account must not appear in the Deleted list")
+	}
+
+	// A search spans both lists and reaches the retention journal: a deleted account is
+	// still found by the email and external id it held (both moved to retained_identities
+	// on deletion, out of the live identities table).
+	byEmail, err := store.ListUsers(ctx, account.UserFilter{EmailExact: goneEmail}, 5000, 0)
+	if err != nil {
+		t.Fatalf("search by email: %v", err)
+	}
+	if !listHasID(byEmail, gone.ID) {
+		t.Error("a deleted account must be found by the email it held (retention journal)")
+	}
+	byExt, err := store.ListUsers(ctx, account.UserFilter{ExternalIDMask: goneTg}, 5000, 0)
+	if err != nil {
+		t.Fatalf("search by external id: %v", err)
+	}
+	if !listHasID(byExt, gone.ID) {
+		t.Error("a deleted account must be found by the external id it held (retention journal)")
+	}
+}
+
+// TestConfirmCodeClearsGuest: confirming an email on a guest via ConfirmCode promotes it to
+// a durable account (defence-in-depth — no confirmed-email path leaves is_guest set).
+func TestConfirmCodeClearsGuest(t *testing.T) {
+	ctx := context.Background()
+	store := account.NewStore(testDB)
+	mailer := &capturingMailer{}
+	svc := account.NewEmailService(store, mailer, "https://erudit-game.ru")
+
+	guest, err := store.ProvisionGuest(ctx, "")
+	if err != nil {
+		t.Fatalf("provision guest: %v", err)
+	}
+	email := "cc-" + uuid.NewString() + "@example.com"
+	if err := svc.RequestCode(ctx, guest.ID, email); err != nil {
+		t.Fatalf("request code: %v", err)
+	}
+	if _, err := svc.ConfirmCode(ctx, guest.ID, email, sixDigit.FindString(mailer.lastBody)); err != nil {
+		t.Fatalf("confirm code: %v", err)
+	}
+	after, err := store.GetByID(ctx, guest.ID)
+	if err != nil {
+		t.Fatalf("load: %v", err)
+	}
+	if after.IsGuest {
+		t.Error("confirming an email must clear the guest flag")
+	}
+}
+
+// TestDropAllRobotGames drops the deletee's solo vs-AI game but keeps a game with a human
+// opponent.
+func TestDropAllRobotGames(t *testing.T) {
+	ctx := context.Background()
+	gsvc := newGameService()
+	robots := newRobotService(t, gsvc)
+	if err := robots.EnsurePool(ctx); err != nil {
+		t.Fatalf("ensure pool: %v", err)
+	}
+	mm := newMatchmaker(t, robots, time.Minute, 0)
+	deleter := accountdelete.NewDeleter(testDB)
+
+	user := provisionAccount(t)
+	other := provisionAccount(t)
+
+	aiRes, err := mm.StartVsAI(ctx, user, engine.VariantEnglish, true)
+	if err != nil {
+		t.Fatalf("start vs AI: %v", err)
+	}
+	humanGame, err := gsvc.Create(ctx, game.CreateParams{
+		Variant: engine.VariantEnglish, Seats: []uuid.UUID{user, other}, TurnTimeout: time.Hour, Seed: 1,
+	})
+	if err != nil {
+		t.Fatalf("create human game: %v", err)
+	}
+
+	n, err := deleter.DropAllRobotGames(ctx, user)
+	if err != nil {
+		t.Fatalf("drop: %v", err)
+	}
+	if n != 1 {
+		t.Fatalf("dropped %d games, want 1 (the vs-AI game)", n)
+	}
+	if _, err := gsvc.GameByID(ctx, aiRes.Game.ID); err == nil {
+		t.Error("the vs-AI game should be dropped")
+	}
+	if _, err := gsvc.GameByID(ctx, humanGame.ID); err != nil {
+		t.Errorf("the human game should be kept, got: %v", err)
+	}
+}
+
+// TestDeleteStepUpEmail: an email account's delete code verifies (wrong code rejected, no
+// deeplink in the mail); a platform-only account has no email and cannot request a code.
+func TestDeleteStepUpEmail(t *testing.T) {
+	ctx := context.Background()
+	store := account.NewStore(testDB)
+	mailer := &capturingMailer{}
+	svc := account.NewEmailService(store, mailer, "https://erudit-game.ru")
+
+	acc, err := store.ProvisionByIdentity(ctx, account.KindTelegram, "tg-"+uuid.NewString())
+	if err != nil {
+		t.Fatalf("provision: %v", err)
+	}
+	if err := store.AttachIdentity(ctx, acc.ID, account.KindEmail, "del-"+uuid.NewString()+"@example.com", true); err != nil {
+		t.Fatalf("attach email: %v", err)
+	}
+	if has, err := svc.HasEmail(ctx, acc.ID); err != nil || !has {
+		t.Fatalf("HasEmail = (%v, %v), want true", has, err)
+	}
+	if err := svc.RequestDeleteCode(ctx, acc.ID); err != nil {
+		t.Fatalf("request delete code: %v", err)
+	}
+	if strings.Contains(mailer.lastBody, "/confirm/") {
+		t.Error("a delete email must not carry a one-tap deeplink")
+	}
+	code := sixDigit.FindString(mailer.lastBody)
+	if err := svc.VerifyDeleteCode(ctx, acc.ID, "000000"); err == nil {
+		t.Error("a wrong delete code must be rejected")
+	}
+	if err := svc.VerifyDeleteCode(ctx, acc.ID, code); err != nil {
+		t.Fatalf("verify correct delete code: %v", err)
+	}
+
+	noEmail, err := store.ProvisionByIdentity(ctx, account.KindTelegram, "tg-"+uuid.NewString())
+	if err != nil {
+		t.Fatalf("provision no-email: %v", err)
+	}
+	if has, _ := svc.HasEmail(ctx, noEmail.ID); has {
+		t.Error("HasEmail must be false for a platform-only account")
+	}
+	if err := svc.RequestDeleteCode(ctx, noEmail.ID); !errors.Is(err, account.ErrNoEmail) {
+		t.Errorf("request delete for no-email account = %v, want ErrNoEmail", err)
+	}
+}
@@ -19,8 +19,8 @@ import (
 // recover the confirm-code from the body.
 type capturingMailer struct{ lastBody string }

-func (m *capturingMailer) Send(_ context.Context, _, _, body string) error {
-	m.lastBody = body
+func (m *capturingMailer) Send(_ context.Context, msg account.Message) error {
+	m.lastBody = msg.Text
 	return nil
 }

@@ -32,7 +32,7 @@ func TestEmailConfirmFlow(t *testing.T) {
 	ctx := context.Background()
 	store := account.NewStore(testDB)
 	mailer := &capturingMailer{}
-	svc := account.NewEmailService(store, mailer)
+	svc := account.NewEmailService(store, mailer, "https://erudit-game.ru")

 	acc := provisionAccount(t)
 	email := "user-" + uuid.NewString() + "@example.com"
@@ -67,7 +67,7 @@ func TestEmailAlreadyTakenByAnotherAccount(t *testing.T) {
 	ctx := context.Background()
 	store := account.NewStore(testDB)
 	mailer := &capturingMailer{}
-	svc := account.NewEmailService(store, mailer)
+	svc := account.NewEmailService(store, mailer, "https://erudit-game.ru")

 	owner := provisionAccount(t)
 	email := "taken-" + uuid.NewString() + "@example.com"
@@ -89,7 +89,7 @@ func TestEmailCodeExpires(t *testing.T) {
 	ctx := context.Background()
 	store := account.NewStore(testDB)
 	mailer := &capturingMailer{}
-	svc := account.NewEmailService(store, mailer)
+	svc := account.NewEmailService(store, mailer, "https://erudit-game.ru")

 	acc := provisionAccount(t)
 	email := "expire-" + uuid.NewString() + "@example.com"
@@ -111,7 +111,7 @@ func TestEmailTooManyAttempts(t *testing.T) {
 	ctx := context.Background()
 	store := account.NewStore(testDB)
 	mailer := &capturingMailer{}
-	svc := account.NewEmailService(store, mailer)
+	svc := account.NewEmailService(store, mailer, "https://erudit-game.ru")

 	acc := provisionAccount(t)
 	email := "lock-" + uuid.NewString() + "@example.com"
@@ -203,10 +203,10 @@ func TestUpdateProfileOffsetTimezone(t *testing.T) {
 func TestEmailLoginFlow(t *testing.T) {
 	ctx := context.Background()
 	mailer := &capturingMailer{}
-	svc := account.NewEmailService(account.NewStore(testDB), mailer)
+	svc := account.NewEmailService(account.NewStore(testDB), mailer, "https://erudit-game.ru")
 	email := "login-" + uuid.NewString() + "@example.com"

-	accountID, err := svc.RequestLoginCode(ctx, email, "+02:00")
+	accountID, err := svc.RequestLoginCode(ctx, email, "+02:00", "en")
 	if err != nil {
 		t.Fatalf("request login code: %v", err)
 	}
@@ -233,7 +233,7 @@ func TestEmailLoginFlow(t *testing.T) {
 	}

 	// A second login for the same email is the returning user: same account.
-	if _, err := svc.RequestLoginCode(ctx, email, ""); err != nil {
+	if _, err := svc.RequestLoginCode(ctx, email, "", "ru"); err != nil {
 		t.Fatalf("second request: %v", err)
 	}
 	acc2, err := svc.LoginWithCode(ctx, email, sixDigit.FindString(mailer.lastBody))
@@ -244,3 +244,182 @@ func TestEmailLoginFlow(t *testing.T) {
 		t.Errorf("returning login account = %s, want %s", acc2.ID, accountID)
 	}
 }
+
+// TestEmailLoginProvisionsGuestUntilConfirmed covers the squat fix: an email-login
+// account is a guest (reapable, so an abandoned never-confirmed login frees its
+// address) until the code is confirmed, which promotes it to a durable account.
+func TestEmailLoginProvisionsGuestUntilConfirmed(t *testing.T) {
+	ctx := context.Background()
+	store := account.NewStore(testDB)
+	mailer := &capturingMailer{}
+	svc := account.NewEmailService(store, mailer, "https://erudit-game.ru")
+	email := "squat-" + uuid.NewString() + "@example.com"
+
+	id, err := svc.RequestLoginCode(ctx, email, "", "en")
+	if err != nil {
+		t.Fatalf("request login code: %v", err)
+	}
+	before, err := store.GetByID(ctx, id)
+	if err != nil {
+		t.Fatalf("get before confirm: %v", err)
+	}
+	if !before.IsGuest {
+		t.Error("an unconfirmed email-login account must be a guest so it is reapable")
+	}
+
+	if _, err := svc.LoginWithCode(ctx, email, sixDigit.FindString(mailer.lastBody)); err != nil {
+		t.Fatalf("login: %v", err)
+	}
+	after, err := store.GetByID(ctx, id)
+	if err != nil {
+		t.Fatalf("get after confirm: %v", err)
+	}
+	if after.IsGuest {
+		t.Error("confirming the login must clear the guest flag (promote to durable)")
+	}
+}
+
+// confirmToken extracts the one-tap deeplink token from the /app/#/confirm/<token> link
+// the branded email carries.
+var confirmToken = regexp.MustCompile(`/confirm/([A-Za-z0-9_-]+)`)
+
+func tokenFromMail(t *testing.T, body string) string {
+	t.Helper()
+	m := confirmToken.FindStringSubmatch(body)
+	if m == nil {
+		t.Fatalf("no confirm token in mail body %q", body)
+	}
+	return m[1]
+}
+
+// TestConfirmByTokenLogin: the one-tap deeplink token completes an email login,
+// clearing the guest flag.
+func TestConfirmByTokenLogin(t *testing.T) {
+	ctx := context.Background()
+	store := account.NewStore(testDB)
+	mailer := &capturingMailer{}
+	svc := account.NewEmailService(store, mailer, "https://erudit-game.ru")
+	email := "tok-login-" + uuid.NewString() + "@example.com"
+
+	id, err := svc.RequestLoginCode(ctx, email, "", "en")
+	if err != nil {
+		t.Fatalf("request login: %v", err)
+	}
+	res, err := svc.ConfirmByToken(ctx, tokenFromMail(t, mailer.lastBody))
+	if err != nil {
+		t.Fatalf("confirm by token: %v", err)
+	}
+	if !res.IsLogin() || res.Account != id {
+		t.Fatalf("login result = %+v, want login for %s", res, id)
+	}
+	if !identityConfirmed(t, account.KindEmail, email) {
+		t.Error("email identity must be confirmed after the token login")
+	}
+	if acc, _ := store.GetByID(ctx, id); acc.IsGuest {
+		t.Error("the token login must clear the guest flag")
+	}
+}
+
+// TestConfirmByTokenLink: the token attaches a free email to the requesting account.
+func TestConfirmByTokenLink(t *testing.T) {
+	ctx := context.Background()
+	store := account.NewStore(testDB)
+	mailer := &capturingMailer{}
+	svc := account.NewEmailService(store, mailer, "https://erudit-game.ru")
+	acc := provisionAccount(t)
+	email := "tok-link-" + uuid.NewString() + "@example.com"
+
+	if err := svc.RequestLinkCode(ctx, acc, email); err != nil {
+		t.Fatalf("request link: %v", err)
+	}
+	res, err := svc.ConfirmByToken(ctx, tokenFromMail(t, mailer.lastBody))
+	if err != nil {
+		t.Fatalf("confirm by token: %v", err)
+	}
+	if res.IsLogin() || res.NeedsMerge || res.Account != acc {
+		t.Fatalf("link result = %+v, want a plain link for %s", res, acc)
+	}
+	if !identityConfirmed(t, account.KindEmail, email) {
+		t.Error("email identity must be confirmed after the token link")
+	}
+}
+
+// TestConfirmByTokenLinkMerge: a token for an address owned by another account signals
+// a merge (leaving the token unconsumed for the interactive step).
+func TestConfirmByTokenLinkMerge(t *testing.T) {
+	ctx := context.Background()
+	store := account.NewStore(testDB)
+	mailer := &capturingMailer{}
+	svc := account.NewEmailService(store, mailer, "https://erudit-game.ru")
+	email := "tok-merge-" + uuid.NewString() + "@example.com"
+
+	owner := provisionAccount(t)
+	if err := svc.RequestCode(ctx, owner, email); err != nil {
+		t.Fatalf("owner request: %v", err)
+	}
+	if _, err := svc.ConfirmCode(ctx, owner, email, sixDigit.FindString(mailer.lastBody)); err != nil {
+		t.Fatalf("owner confirm: %v", err)
+	}
+
+	other := provisionAccount(t)
+	if err := svc.RequestLinkCode(ctx, other, email); err != nil {
+		t.Fatalf("link request: %v", err)
+	}
+	res, err := svc.ConfirmByToken(ctx, tokenFromMail(t, mailer.lastBody))
+	if err != nil {
+		t.Fatalf("confirm by token: %v", err)
+	}
+	if !res.NeedsMerge || res.MergeOwner != owner {
+		t.Fatalf("merge result = %+v, want NeedsMerge with owner=%s", res, owner)
+	}
+}
+
+// TestEmailAccountSeedsDisplayName seeds a new email account's display name from the
+// email's local part, so an email login is not left nameless.
+func TestEmailAccountSeedsDisplayName(t *testing.T) {
+	ctx := context.Background()
+	store := account.NewStore(testDB)
+	svc := account.NewEmailService(store, &capturingMailer{}, "https://erudit-game.ru")
+	local := "kaya-" + uuid.NewString()[:8]
+
+	id, err := svc.RequestLoginCode(ctx, local+"@example.com", "", "en")
+	if err != nil {
+		t.Fatalf("request login: %v", err)
+	}
+	acc, err := store.GetByID(ctx, id)
+	if err != nil {
+		t.Fatalf("get: %v", err)
+	}
+	if acc.DisplayName != local {
+		t.Errorf("display name = %q, want the email local part %q", acc.DisplayName, local)
+	}
+}
+
+// TestConfirmByTokenLinkClearsGuest: binding an email to a guest via the deeplink
+// promotes the guest to a durable account (the deeplink path must match the
+// code-based link flow, which clears the guest flag).
+func TestConfirmByTokenLinkClearsGuest(t *testing.T) {
+	ctx := context.Background()
+	store := account.NewStore(testDB)
+	mailer := &capturingMailer{}
+	svc := account.NewEmailService(store, mailer, "https://erudit-game.ru")
+	guest, err := store.ProvisionGuest(ctx, "")
+	if err != nil {
+		t.Fatalf("provision guest: %v", err)
+	}
+	email := "guest-link-" + uuid.NewString() + "@example.com"
+
+	if err := svc.RequestLinkCode(ctx, guest.ID, email); err != nil {
+		t.Fatalf("request link: %v", err)
+	}
+	if _, err := svc.ConfirmByToken(ctx, tokenFromMail(t, mailer.lastBody)); err != nil {
+		t.Fatalf("confirm by token: %v", err)
+	}
+	acc, err := store.GetByID(ctx, guest.ID)
+	if err != nil {
+		t.Fatalf("get: %v", err)
+	}
+	if acc.IsGuest {
+		t.Error("linking an email via the deeplink must promote the guest to durable")
+	}
+}
@@ -0,0 +1,174 @@
+//go:build integration
+
+package inttest
+
+import (
+	"context"
+	"errors"
+	"testing"
+
+	"github.com/google/uuid"
+
+	"scrabble/backend/internal/account"
+)
+
+// emailOf returns the external id of the account's email identity, or "" when it has none.
+func emailOf(t *testing.T, store *account.Store, id uuid.UUID) string {
+	t.Helper()
+	ids, err := store.Identities(context.Background(), id)
+	if err != nil {
+		t.Fatalf("identities %s: %v", id, err)
+	}
+	for _, i := range ids {
+		if i.Kind == account.KindEmail {
+			return i.ExternalID
+		}
+	}
+	return ""
+}
+
+// TestUnlinkProviderKeepsOthers detaches one provider from a multi-identity account and
+// refuses to remove the last remaining identity.
+func TestUnlinkProviderKeepsOthers(t *testing.T) {
+	ctx := context.Background()
+	store := account.NewStore(testDB)
+
+	acc, err := store.ProvisionByIdentity(ctx, account.KindTelegram, "tg-"+uuid.NewString())
+	if err != nil {
+		t.Fatalf("provision telegram: %v", err)
+	}
+	email := "unlink-" + uuid.NewString() + "@example.com"
+	if err := store.AttachIdentity(ctx, acc.ID, account.KindEmail, email, true); err != nil {
+		t.Fatalf("attach email: %v", err)
+	}
+
+	// Removing a kind the account does not hold reports not-found.
+	if err := store.RemoveIdentity(ctx, acc.ID, account.KindVK); !errors.Is(err, account.ErrNotFound) {
+		t.Fatalf("remove absent vk = %v, want ErrNotFound", err)
+	}
+
+	// Detach Telegram: the email identity remains.
+	if err := store.RemoveIdentity(ctx, acc.ID, account.KindTelegram); err != nil {
+		t.Fatalf("remove telegram: %v", err)
+	}
+	ids, err := store.Identities(ctx, acc.ID)
+	if err != nil {
+		t.Fatalf("identities: %v", err)
+	}
+	if len(ids) != 1 || ids[0].Kind != account.KindEmail {
+		t.Fatalf("identities after unlink = %+v, want only email", ids)
+	}
+
+	// The email is now the last identity, so unlinking it is refused.
+	if err := store.RemoveIdentity(ctx, acc.ID, account.KindEmail); !errors.Is(err, account.ErrLastIdentity) {
+		t.Fatalf("remove last email = %v, want ErrLastIdentity", err)
+	}
+}
+
+// TestChangeEmailReplaces switches an account's confirmed email to a free address,
+// freeing the old one.
+func TestChangeEmailReplaces(t *testing.T) {
+	ctx := context.Background()
+	store := account.NewStore(testDB)
+	mailer := &capturingMailer{}
+	svc := account.NewEmailService(store, mailer, "https://erudit-game.ru")
+
+	acc, err := store.ProvisionByIdentity(ctx, account.KindTelegram, "tg-"+uuid.NewString())
+	if err != nil {
+		t.Fatalf("provision: %v", err)
+	}
+	oldAddr := "old-" + uuid.NewString() + "@example.com"
+	if err := store.AttachIdentity(ctx, acc.ID, account.KindEmail, oldAddr, true); err != nil {
+		t.Fatalf("attach old email: %v", err)
+	}
+	newAddr := "new-" + uuid.NewString() + "@example.com"
+
+	if err := svc.RequestChangeCode(ctx, acc.ID, newAddr); err != nil {
+		t.Fatalf("request change: %v", err)
+	}
+	code := sixDigit.FindString(mailer.lastBody)
+	if _, err := svc.ConfirmChange(ctx, acc.ID, newAddr, code); err != nil {
+		t.Fatalf("confirm change: %v", err)
+	}
+	if got := emailOf(t, store, acc.ID); got != newAddr {
+		t.Fatalf("email after change = %q, want %q", got, newAddr)
+	}
+	if !identityConfirmed(t, account.KindEmail, newAddr) {
+		t.Error("the new email identity must be confirmed")
+	}
+	// The old address is freed: another account can now claim it.
+	other, err := store.ProvisionByIdentity(ctx, account.KindTelegram, "tg-"+uuid.NewString())
+	if err != nil {
+		t.Fatalf("provision other: %v", err)
+	}
+	if err := store.AttachIdentity(ctx, other.ID, account.KindEmail, oldAddr, true); err != nil {
+		t.Fatalf("old address should be free after change, got: %v", err)
+	}
+}
+
+// TestChangeEmailRefusesTaken refuses (without merging) a new address already confirmed by
+// another account, leaving the caller's email untouched.
+func TestChangeEmailRefusesTaken(t *testing.T) {
+	ctx := context.Background()
+	store := account.NewStore(testDB)
+	mailer := &capturingMailer{}
+	svc := account.NewEmailService(store, mailer, "https://erudit-game.ru")
+
+	acc, err := store.ProvisionByIdentity(ctx, account.KindTelegram, "tg-"+uuid.NewString())
+	if err != nil {
+		t.Fatalf("provision caller: %v", err)
+	}
+	mine := "mine-" + uuid.NewString() + "@example.com"
+	if err := store.AttachIdentity(ctx, acc.ID, account.KindEmail, mine, true); err != nil {
+		t.Fatalf("attach caller email: %v", err)
+	}
+	other, err := store.ProvisionByIdentity(ctx, account.KindTelegram, "tg-"+uuid.NewString())
+	if err != nil {
+		t.Fatalf("provision other: %v", err)
+	}
+	taken := "taken-" + uuid.NewString() + "@example.com"
+	if err := store.AttachIdentity(ctx, other.ID, account.KindEmail, taken, true); err != nil {
+		t.Fatalf("attach other email: %v", err)
+	}
+
+	if err := svc.RequestChangeCode(ctx, acc.ID, taken); err != nil {
+		t.Fatalf("request change: %v", err)
+	}
+	code := sixDigit.FindString(mailer.lastBody)
+	if _, err := svc.ConfirmChange(ctx, acc.ID, taken, code); !errors.Is(err, account.ErrEmailTaken) {
+		t.Fatalf("confirm change to taken = %v, want ErrEmailTaken", err)
+	}
+	if got := emailOf(t, store, acc.ID); got != mine {
+		t.Errorf("caller email after refused change = %q, want unchanged %q", got, mine)
+	}
+}
+
+// TestChangeEmailViaDeeplink switches the email through the one-tap confirm token.
+func TestChangeEmailViaDeeplink(t *testing.T) {
+	ctx := context.Background()
+	store := account.NewStore(testDB)
+	mailer := &capturingMailer{}
+	svc := account.NewEmailService(store, mailer, "https://erudit-game.ru")
+
+	acc, err := store.ProvisionByIdentity(ctx, account.KindTelegram, "tg-"+uuid.NewString())
+	if err != nil {
+		t.Fatalf("provision: %v", err)
+	}
+	if err := store.AttachIdentity(ctx, acc.ID, account.KindEmail, "old-"+uuid.NewString()+"@example.com", true); err != nil {
+		t.Fatalf("attach old email: %v", err)
+	}
+	newAddr := "dl-" + uuid.NewString() + "@example.com"
+	if err := svc.RequestChangeCode(ctx, acc.ID, newAddr); err != nil {
+		t.Fatalf("request change: %v", err)
+	}
+	res, err := svc.ConfirmByToken(ctx, tokenFromMail(t, mailer.lastBody))
+	if err != nil {
+		t.Fatalf("confirm by token: %v", err)
+	}
+	if res.IsLogin() || res.NeedsMerge || res.Account != acc.ID {
+		t.Fatalf("deeplink change result = %+v, want a plain change for %s", res, acc.ID)
+	}
+	if got := emailOf(t, store, acc.ID); got != newAddr {
+		t.Fatalf("email after deeplink change = %q, want %q", got, newAddr)
+	}
+}
@@ -119,7 +119,7 @@ func seatGame(t *testing.T, seats []uuid.UUID, timeout time.Duration) uuid.UUID

 func newLinkService(mailer account.Mailer) *link.Service {
 	store := account.NewStore(testDB)
-	emails := account.NewEmailService(store, mailer)
+	emails := account.NewEmailService(store, mailer, "https://erudit-game.ru")
 	sessions := session.NewService(session.NewStore(testDB), session.NewCache())
 	return link.NewService(emails, store, accountmerge.NewMerger(testDB), sessions)
 }
@@ -251,6 +251,44 @@ func TestAccountMergeFinishedSharedGameKept(t *testing.T) {
 	}
 }

+// TestAccountMergeDedupesEmail keeps the primary's email when both accounts have one and
+// journals the secondary's to the dossier (reason=merge), so the survivor never ends up
+// with two email identities.
+func TestAccountMergeDedupesEmail(t *testing.T) {
+	ctx := context.Background()
+	store := account.NewStore(testDB)
+	merger := accountmerge.NewMerger(testDB)
+
+	primary := provisionAccount(t)
+	secondary := provisionAccount(t)
+	primaryEmail := "keep-" + uuid.NewString() + "@example.com"
+	secondaryEmail := "absorb-" + uuid.NewString() + "@example.com"
+	bindEmailIdentity(t, primary, primaryEmail)
+	bindEmailIdentity(t, secondary, secondaryEmail)
+
+	if err := merger.Merge(ctx, primary, secondary); err != nil {
+		t.Fatalf("merge: %v", err)
+	}
+
+	// The primary keeps its own email; the secondary's is gone from the live identities.
+	if owner, ok, _ := store.AccountIDByIdentity(ctx, account.KindEmail, primaryEmail); !ok || owner != primary {
+		t.Errorf("primary email owner = %s ok=%v, want primary %s", owner, ok, primary)
+	}
+	if _, ok, _ := store.AccountIDByIdentity(ctx, account.KindEmail, secondaryEmail); ok {
+		t.Error("the secondary's email must be removed (no duplicate email on the survivor)")
+	}
+	// The absorbed email stays in the legal dossier, tagged reason=merge.
+	var reason string
+	if err := testDB.QueryRowContext(ctx,
+		`SELECT reason FROM backend.retained_identities WHERE account_id=$1 AND kind='email' AND external_id=$2`,
+		secondary, secondaryEmail).Scan(&reason); err != nil {
+		t.Fatalf("retained email row: %v", err)
+	}
+	if reason != "merge" {
+		t.Errorf("retained reason = %q, want merge", reason)
+	}
+}
+
 // TestAccountLinkFreeEmail binds a free email and promotes a guest to durable.
 func TestAccountLinkFreeEmail(t *testing.T) {
 	ctx := context.Background()
@@ -355,3 +393,64 @@ func TestAccountLinkGuestInversion(t *testing.T) {
 		t.Errorf("email owner = %s, want durable", owner)
 	}
 }
+
+// TestAccountLinkFreeVK binds a free VK identity (gateway-validated, no code) and
+// promotes a guest to durable — the ConfirmVK counterpart of the free-email case.
+func TestAccountLinkFreeVK(t *testing.T) {
+	ctx := context.Background()
+	store := account.NewStore(testDB)
+	links := newLinkService(&capturingMailer{})
+
+	guest := provisionGuest(t)
+	vkID := "vk-" + uuid.NewString()
+	res, err := links.ConfirmVK(ctx, guest, vkID)
+	if err != nil {
+		t.Fatalf("confirm vk: %v", err)
+	}
+	if !res.Linked || res.MergeRequired {
+		t.Fatalf("confirm = %+v, want linked", res)
+	}
+	if acc, _ := store.GetByID(ctx, guest); acc.IsGuest {
+		t.Error("guest flag should clear once VK is linked")
+	}
+	if owner, ok, _ := store.AccountIDByIdentity(ctx, account.KindVK, vkID); !ok || owner != guest {
+		t.Errorf("vk owner = %s, want the promoted guest %s", owner, guest)
+	}
+}
+
+// TestAccountLinkVKMergeIntoCaller merges the account owning a VK identity into the
+// current durable account: ConfirmVK previews the merge, MergeVK folds it, the caller
+// stays primary and keeps its session, and the VK identity repoints to the caller.
+func TestAccountLinkVKMergeIntoCaller(t *testing.T) {
+	ctx := context.Background()
+	store := account.NewStore(testDB)
+	links := newLinkService(&capturingMailer{})
+
+	caller := provisionAccount(t)
+	other := provisionAccount(t)
+	vkID := "vk-" + uuid.NewString()
+	if err := store.AttachIdentity(ctx, other, account.KindVK, vkID, true); err != nil {
+		t.Fatalf("seed vk on other: %v", err)
+	}
+
+	confirm, err := links.ConfirmVK(ctx, caller, vkID)
+	if err != nil {
+		t.Fatalf("confirm vk: %v", err)
+	}
+	if !confirm.MergeRequired || confirm.SecondaryID != other {
+		t.Fatalf("confirm = %+v, want merge_required to other %s", confirm, other)
+	}
+	merge, err := links.MergeVK(ctx, caller, vkID)
+	if err != nil {
+		t.Fatalf("merge vk: %v", err)
+	}
+	if merge.PrimaryID != caller || merge.SwitchedToken != "" {
+		t.Fatalf("merge = %+v, want primary caller and no session switch", merge)
+	}
+	if mergedInto(t, other) != caller {
+		t.Error("other should be tombstoned into caller")
+	}
+	if owner, _, _ := store.AccountIDByIdentity(ctx, account.KindVK, vkID); owner != caller {
+		t.Errorf("vk owner = %s, want caller after merge", owner)
+	}
+}
@@ -0,0 +1,192 @@
+//go:build integration
+
+package inttest
+
+import (
+	"context"
+	"database/sql"
+	"testing"
+	"time"
+
+	"github.com/google/uuid"
+
+	"scrabble/backend/internal/account"
+	"scrabble/backend/internal/accountdelete"
+)
+
+// lastLoginIP reads an account's stamped last-login IP ("" when unset).
+func lastLoginIP(t *testing.T, accountID uuid.UUID) string {
+	t.Helper()
+	var ip sql.NullString
+	err := testDB.QueryRowContext(context.Background(),
+		"SELECT last_login_ip FROM accounts WHERE account_id = $1", accountID).Scan(&ip)
+	if err != nil {
+		t.Fatalf("read last_login_ip %s: %v", accountID, err)
+	}
+	return ip.String
+}
+
+// retainedRow is one row of the retention journal, read directly for assertions.
+type retainedRow struct {
+	kind, externalID, reason string
+}
+
+// retainedRows reads the retention journal for an account, oldest detach first.
+func retainedRows(t *testing.T, accountID uuid.UUID) []retainedRow {
+	t.Helper()
+	rows, err := testDB.QueryContext(context.Background(),
+		"SELECT kind, external_id, reason FROM retained_identities WHERE account_id = $1 ORDER BY detached_at",
+		accountID)
+	if err != nil {
+		t.Fatalf("query retained_identities %s: %v", accountID, err)
+	}
+	defer rows.Close()
+	var out []retainedRow
+	for rows.Next() {
+		var r retainedRow
+		if err := rows.Scan(&r.kind, &r.externalID, &r.reason); err != nil {
+			t.Fatalf("scan retained row: %v", err)
+		}
+		out = append(out, r)
+	}
+	return out
+}
+
+// TestUnlinkJournalsRetainedIdentity: detaching a provider records it in the retention
+// journal (reason=unlink) before the live identity is removed.
+func TestUnlinkJournalsRetainedIdentity(t *testing.T) {
+	ctx := context.Background()
+	store := account.NewStore(testDB)
+
+	tgExt := "tg-" + uuid.NewString()
+	acc, err := store.ProvisionByIdentity(ctx, account.KindTelegram, tgExt)
+	if err != nil {
+		t.Fatalf("provision: %v", err)
+	}
+	email := "keep-" + uuid.NewString() + "@example.com"
+	if err := store.AttachIdentity(ctx, acc.ID, account.KindEmail, email, true); err != nil {
+		t.Fatalf("attach email: %v", err)
+	}
+
+	if err := store.RemoveIdentity(ctx, acc.ID, account.KindTelegram); err != nil {
+		t.Fatalf("unlink telegram: %v", err)
+	}
+	got := retainedRows(t, acc.ID)
+	if len(got) != 1 || got[0].kind != account.KindTelegram || got[0].externalID != tgExt || got[0].reason != "unlink" {
+		t.Fatalf("retained rows = %+v, want one unlink telegram %q", got, tgExt)
+	}
+}
+
+// TestChangeEmailJournalsOldAddress: an email change records the outgoing address in the
+// retention journal (reason=change).
+func TestChangeEmailJournalsOldAddress(t *testing.T) {
+	ctx := context.Background()
+	store := account.NewStore(testDB)
+	mailer := &capturingMailer{}
+	svc := account.NewEmailService(store, mailer, "https://erudit-game.ru")
+
+	acc, err := store.ProvisionByIdentity(ctx, account.KindTelegram, "tg-"+uuid.NewString())
+	if err != nil {
+		t.Fatalf("provision: %v", err)
+	}
+	oldAddr := "old-" + uuid.NewString() + "@example.com"
+	if err := store.AttachIdentity(ctx, acc.ID, account.KindEmail, oldAddr, true); err != nil {
+		t.Fatalf("attach old email: %v", err)
+	}
+	newAddr := "new-" + uuid.NewString() + "@example.com"
+	if err := svc.RequestChangeCode(ctx, acc.ID, newAddr); err != nil {
+		t.Fatalf("request change: %v", err)
+	}
+	if _, err := svc.ConfirmChange(ctx, acc.ID, newAddr, sixDigit.FindString(mailer.lastBody)); err != nil {
+		t.Fatalf("confirm change: %v", err)
+	}
+	got := retainedRows(t, acc.ID)
+	if len(got) != 1 || got[0].kind != account.KindEmail || got[0].externalID != oldAddr || got[0].reason != "change" {
+		t.Fatalf("retained rows = %+v, want one change email %q", got, oldAddr)
+	}
+}
+
+// TestStampLastLoginThrottles: the first cold-load stamp writes the IP; a second within
+// the hour is a no-op (throttled), so it costs at most one write per account per hour.
+func TestStampLastLoginThrottles(t *testing.T) {
+	ctx := context.Background()
+	store := account.NewStore(testDB)
+	acc, err := store.ProvisionByIdentity(ctx, account.KindTelegram, "tg-"+uuid.NewString())
+	if err != nil {
+		t.Fatalf("provision: %v", err)
+	}
+	if err := store.StampLastLogin(ctx, acc.ID, "1.2.3.4"); err != nil {
+		t.Fatalf("first stamp: %v", err)
+	}
+	if got := lastLoginIP(t, acc.ID); got != "1.2.3.4" {
+		t.Fatalf("first stamp ip = %q, want 1.2.3.4", got)
+	}
+	if err := store.StampLastLogin(ctx, acc.ID, "9.9.9.9"); err != nil {
+		t.Fatalf("second stamp: %v", err)
+	}
+	if got := lastLoginIP(t, acc.ID); got != "1.2.3.4" {
+		t.Fatalf("throttled ip = %q, want unchanged 1.2.3.4", got)
+	}
+}
+
+// TestReapExpiredRetention: the reaper keeps journal rows newer than the cutoff and purges
+// older ones, and drops a long-deleted account's feedback thread + dossier PII.
+func TestReapExpiredRetention(t *testing.T) {
+	ctx := context.Background()
+	store := account.NewStore(testDB)
+	deleter := accountdelete.NewDeleter(testDB)
+
+	// An unlinked provider leaves a journal row detached "now".
+	tgExt := "tg-" + uuid.NewString()
+	acc, err := store.ProvisionByIdentity(ctx, account.KindTelegram, tgExt)
+	if err != nil {
+		t.Fatalf("provision: %v", err)
+	}
+	if err := store.AttachIdentity(ctx, acc.ID, account.KindEmail, "keep-"+uuid.NewString()+"@example.com", true); err != nil {
+		t.Fatalf("attach email: %v", err)
+	}
+	if err := store.RemoveIdentity(ctx, acc.ID, account.KindTelegram); err != nil {
+		t.Fatalf("unlink: %v", err)
+	}
+	// A cutoff before the detach keeps the row.
+	if _, _, err := store.ReapExpiredRetention(ctx, time.Now().Add(-time.Hour)); err != nil {
+		t.Fatalf("reap (early cutoff): %v", err)
+	}
+	if got := retainedRows(t, acc.ID); len(got) != 1 {
+		t.Fatalf("journal after early-cutoff reap = %+v, want kept", got)
+	}
+	// A cutoff after the detach purges it.
+	if _, _, err := store.ReapExpiredRetention(ctx, time.Now().Add(time.Hour)); err != nil {
+		t.Fatalf("reap (late cutoff): %v", err)
+	}
+	if got := retainedRows(t, acc.ID); len(got) != 0 {
+		t.Fatalf("journal after late-cutoff reap = %+v, want purged", got)
+	}
+
+	// A deleted account past the cutoff loses its feedback thread and dossier PII.
+	del, _, err := store.ProvisionTelegram(ctx, "tg-"+uuid.NewString(), "ru", "", "Иван", "")
+	if err != nil {
+		t.Fatalf("provision deletee: %v", err)
+	}
+	if _, err := testDB.ExecContext(ctx,
+		"INSERT INTO feedback_messages (message_id, account_id, body, channel) VALUES ($1, $2, 'hi', 'web')",
+		uuid.New(), del.ID); err != nil {
+		t.Fatalf("insert feedback: %v", err)
+	}
+	if err := deleter.AnonymizeAndTombstone(ctx, del.ID); err != nil {
+		t.Fatalf("delete: %v", err)
+	}
+	if _, fb, err := store.ReapExpiredRetention(ctx, time.Now().Add(time.Hour)); err != nil || fb == 0 {
+		t.Fatalf("reap deleted = (fb %d, err %v), want fb>=1", fb, err)
+	}
+	if name, _ := deletedFields(t, del.ID); name != "" {
+		t.Errorf("deleted_display_name after reap = %q, want cleared", name)
+	}
+	var fbCount int
+	if err := testDB.QueryRowContext(ctx, "SELECT count(*) FROM feedback_messages WHERE account_id = $1", del.ID).Scan(&fbCount); err != nil {
+		t.Fatalf("count feedback: %v", err)
+	}
+	if fbCount != 0 {
+		t.Errorf("feedback rows after reap = %d, want 0", fbCount)
+	}
+}
@@ -133,6 +133,53 @@ func (s *Service) attachTelegram(ctx context.Context, callerID uuid.UUID, extern
 	return s.accounts.ClearGuest(ctx, callerID)
 }

+// ConfirmVK attaches a gateway-validated VK identity to the caller (Linked) or
+// reports that it belongs to another account (MergeRequired). The gateway has already
+// completed the VK ID code exchange, so externalID is the trusted vk user id.
+func (s *Service) ConfirmVK(ctx context.Context, callerID uuid.UUID, externalID string) (ConfirmResult, error) {
+	owner, ok, err := s.accounts.AccountIDByIdentity(ctx, account.KindVK, externalID)
+	if err != nil {
+		return ConfirmResult{}, err
+	}
+	if !ok {
+		if err := s.attachVK(ctx, callerID, externalID); err != nil {
+			return ConfirmResult{}, err
+		}
+		return ConfirmResult{Linked: true}, nil
+	}
+	if owner == callerID {
+		return ConfirmResult{Linked: true}, nil
+	}
+	return ConfirmResult{MergeRequired: true, SecondaryID: owner}, nil
+}
+
+// MergeVK merges the account owning a gateway-validated VK identity into the caller's
+// (subject to the guest-primary rule).
+func (s *Service) MergeVK(ctx context.Context, callerID uuid.UUID, externalID string) (MergeResult, error) {
+	owner, ok, err := s.accounts.AccountIDByIdentity(ctx, account.KindVK, externalID)
+	if err != nil {
+		return MergeResult{}, err
+	}
+	if !ok {
+		if err := s.attachVK(ctx, callerID, externalID); err != nil {
+			return MergeResult{}, err
+		}
+		return MergeResult{PrimaryID: callerID}, nil
+	}
+	if owner == callerID {
+		return MergeResult{PrimaryID: callerID}, nil
+	}
+	return s.merge(ctx, callerID, owner)
+}
+
+// attachVK links the identity to the caller and promotes a guest.
+func (s *Service) attachVK(ctx context.Context, callerID uuid.UUID, externalID string) error {
+	if err := s.accounts.AttachIdentity(ctx, callerID, account.KindVK, externalID, true); err != nil {
+		return err
+	}
+	return s.accounts.ClearGuest(ctx, callerID)
+}
+
 // merge decides the primary (the caller, unless it is a guest and the other is
 // durable), runs the data merge, retires the secondary's sessions and mints a new
 // session when the active account switches.
@@ -155,6 +155,13 @@ func Notification(userID uuid.UUID, kind string) Intent {
 	return Intent{UserID: userID, Kind: KindNotification, Payload: b.FinishedBytes(), EventID: eventID()}
 }

+// ProfileChanged is a payload-free "re-fetch your profile" signal to userID, emitted
+// when the viewer's own account changed out of band — an email confirmed through the
+// one-tap deeplink opened in another browser.
+func ProfileChanged(userID uuid.UUID) Intent {
+	return Notification(userID, NotifyProfile)
+}
+
 // NotificationAccount builds a lobby notification of one of the friend_* kinds carrying the
 // account it concerns (the requester, the new friend or the decliner), so the client updates its
 // requests/friends lists and the in-game "add friend" state without a refetch.
@@ -69,6 +69,10 @@ const (
 	// it re-fetches profile.get to show or hide the banner. It carries no payload (the
 	// banner set rides the profile response). In-app only.
 	NotifyBanner = "banner"
+	// NotifyProfile tells the client that the viewer's own profile changed out of band
+	// (e.g. an email was confirmed via the one-tap deeplink opened in another browser),
+	// so it re-fetches profile.get. It carries no payload. In-app only.
+	NotifyProfile = "profile"
 	// NotifyUserBlocked confirms to the blocker that a per-user block took effect,
 	// carrying the blocked account, so every one of the blocker's sessions updates the
 	// in-game block/add-friend controls and the struck name in place. It is delivered
@@ -32,4 +32,8 @@ type Accounts struct {
 	MergedAt               *time.Time
 	FlaggedHighRateAt      *time.Time
 	VariantPreferences     pq.StringArray
+	LastLoginAt            *time.Time
+	LastLoginIP            *string
+	DeletedAt              *time.Time
+	DeletedDisplayName     *string
 }
@@ -13,13 +13,20 @@ import (
 )

 type AdCampaigns struct {
-	CampaignID uuid.UUID `sql:"primary_key"`
-	Name       string
-	Weight     int32
-	IsDefault  bool
-	Enabled    bool
-	StartsAt   *time.Time
-	EndsAt     *time.Time
-	CreatedAt  time.Time
-	UpdatedAt  time.Time
+	CampaignID       uuid.UUID `sql:"primary_key"`
+	Name             string
+	Weight           int32
+	IsDefault        bool
+	Enabled          bool
+	StartsAt         *time.Time
+	EndsAt           *time.Time
+	CreatedAt        time.Time
+	UpdatedAt        time.Time
+	OverrideBg       *string
+	OverrideFg       *string
+	OverrideLink     *string
+	OverrideBgDark   *string
+	OverrideFgDark   *string
+	OverrideLinkDark *string
+	Urgent           bool
 }
@@ -21,4 +21,6 @@ type EmailConfirmations struct {
 	Attempts       int16
 	ConsumedAt     *time.Time
 	CreatedAt      time.Time
+	Purpose        string
+	LinkTokenHash  *string
 }
@@ -0,0 +1,24 @@
+//
+// Code generated by go-jet DO NOT EDIT.
+//
+// WARNING: Changes to this file may cause incorrect behavior
+// and will be lost if the code is regenerated
+//
+
+package model
+
+import (
+	"github.com/google/uuid"
+	"time"
+)
+
+type RetainedIdentities struct {
+	RetainedID uuid.UUID `sql:"primary_key"`
+	AccountID  uuid.UUID
+	Kind       string
+	ExternalID string
+	Confirmed  bool
+	LinkedAt   time.Time
+	DetachedAt time.Time
+	Reason     string
+}
@@ -35,6 +35,10 @@ type accountsTable struct {
 	MergedAt               postgres.ColumnTimestampz
 	FlaggedHighRateAt      postgres.ColumnTimestampz
 	VariantPreferences     postgres.ColumnStringArray
+	LastLoginAt            postgres.ColumnTimestampz
+	LastLoginIP            postgres.ColumnString
+	DeletedAt              postgres.ColumnTimestampz
+	DeletedDisplayName     postgres.ColumnString

 	AllColumns     postgres.ColumnList
 	MutableColumns postgres.ColumnList
@@ -94,8 +98,12 @@ func newAccountsTableImpl(schemaName, tableName, alias string) accountsTable {
 		MergedAtColumn               = postgres.TimestampzColumn("merged_at")
 		FlaggedHighRateAtColumn      = postgres.TimestampzColumn("flagged_high_rate_at")
 		VariantPreferencesColumn     = postgres.StringArrayColumn("variant_preferences")
-		allColumns                   = postgres.ColumnList{AccountIDColumn, DisplayNameColumn, PreferredLanguageColumn, TimeZoneColumn, BlockChatColumn, BlockFriendRequestsColumn, CreatedAtColumn, UpdatedAtColumn, AwayStartColumn, AwayEndColumn, HintBalanceColumn, IsGuestColumn, NotificationsInAppOnlyColumn, PaidAccountColumn, MergedIntoColumn, MergedAtColumn, FlaggedHighRateAtColumn, VariantPreferencesColumn}
-		mutableColumns               = postgres.ColumnList{DisplayNameColumn, PreferredLanguageColumn, TimeZoneColumn, BlockChatColumn, BlockFriendRequestsColumn, CreatedAtColumn, UpdatedAtColumn, AwayStartColumn, AwayEndColumn, HintBalanceColumn, IsGuestColumn, NotificationsInAppOnlyColumn, PaidAccountColumn, MergedIntoColumn, MergedAtColumn, FlaggedHighRateAtColumn, VariantPreferencesColumn}
+		LastLoginAtColumn            = postgres.TimestampzColumn("last_login_at")
+		LastLoginIPColumn            = postgres.StringColumn("last_login_ip")
+		DeletedAtColumn              = postgres.TimestampzColumn("deleted_at")
+		DeletedDisplayNameColumn     = postgres.StringColumn("deleted_display_name")
+		allColumns                   = postgres.ColumnList{AccountIDColumn, DisplayNameColumn, PreferredLanguageColumn, TimeZoneColumn, BlockChatColumn, BlockFriendRequestsColumn, CreatedAtColumn, UpdatedAtColumn, AwayStartColumn, AwayEndColumn, HintBalanceColumn, IsGuestColumn, NotificationsInAppOnlyColumn, PaidAccountColumn, MergedIntoColumn, MergedAtColumn, FlaggedHighRateAtColumn, VariantPreferencesColumn, LastLoginAtColumn, LastLoginIPColumn, DeletedAtColumn, DeletedDisplayNameColumn}
+		mutableColumns               = postgres.ColumnList{DisplayNameColumn, PreferredLanguageColumn, TimeZoneColumn, BlockChatColumn, BlockFriendRequestsColumn, CreatedAtColumn, UpdatedAtColumn, AwayStartColumn, AwayEndColumn, HintBalanceColumn, IsGuestColumn, NotificationsInAppOnlyColumn, PaidAccountColumn, MergedIntoColumn, MergedAtColumn, FlaggedHighRateAtColumn, VariantPreferencesColumn, LastLoginAtColumn, LastLoginIPColumn, DeletedAtColumn, DeletedDisplayNameColumn}
 		defaultColumns               = postgres.ColumnList{DisplayNameColumn, PreferredLanguageColumn, TimeZoneColumn, BlockChatColumn, BlockFriendRequestsColumn, CreatedAtColumn, UpdatedAtColumn, AwayStartColumn, AwayEndColumn, HintBalanceColumn, IsGuestColumn, NotificationsInAppOnlyColumn, PaidAccountColumn, VariantPreferencesColumn}
 	)

@@ -121,6 +129,10 @@ func newAccountsTableImpl(schemaName, tableName, alias string) accountsTable {
 		MergedAt:               MergedAtColumn,
 		FlaggedHighRateAt:      FlaggedHighRateAtColumn,
 		VariantPreferences:     VariantPreferencesColumn,
+		LastLoginAt:            LastLoginAtColumn,
+		LastLoginIP:            LastLoginIPColumn,
+		DeletedAt:              DeletedAtColumn,
+		DeletedDisplayName:     DeletedDisplayNameColumn,

 		AllColumns:     allColumns,
 		MutableColumns: mutableColumns,
@@ -17,15 +17,22 @@ type adCampaignsTable struct {
 	postgres.Table

 	// Columns
-	CampaignID postgres.ColumnString
-	Name       postgres.ColumnString
-	Weight     postgres.ColumnInteger
-	IsDefault  postgres.ColumnBool
-	Enabled    postgres.ColumnBool
-	StartsAt   postgres.ColumnTimestampz
-	EndsAt     postgres.ColumnTimestampz
-	CreatedAt  postgres.ColumnTimestampz
-	UpdatedAt  postgres.ColumnTimestampz
+	CampaignID       postgres.ColumnString
+	Name             postgres.ColumnString
+	Weight           postgres.ColumnInteger
+	IsDefault        postgres.ColumnBool
+	Enabled          postgres.ColumnBool
+	StartsAt         postgres.ColumnTimestampz
+	EndsAt           postgres.ColumnTimestampz
+	CreatedAt        postgres.ColumnTimestampz
+	UpdatedAt        postgres.ColumnTimestampz
+	OverrideBg       postgres.ColumnString
+	OverrideFg       postgres.ColumnString
+	OverrideLink     postgres.ColumnString
+	OverrideBgDark   postgres.ColumnString
+	OverrideFgDark   postgres.ColumnString
+	OverrideLinkDark postgres.ColumnString
+	Urgent           postgres.ColumnBool

 	AllColumns     postgres.ColumnList
 	MutableColumns postgres.ColumnList
@@ -67,33 +74,47 @@ func newAdCampaignsTable(schemaName, tableName, alias string) *AdCampaignsTable

 func newAdCampaignsTableImpl(schemaName, tableName, alias string) adCampaignsTable {
 	var (
-		CampaignIDColumn = postgres.StringColumn("campaign_id")
-		NameColumn       = postgres.StringColumn("name")
-		WeightColumn     = postgres.IntegerColumn("weight")
-		IsDefaultColumn  = postgres.BoolColumn("is_default")
-		EnabledColumn    = postgres.BoolColumn("enabled")
-		StartsAtColumn   = postgres.TimestampzColumn("starts_at")
-		EndsAtColumn     = postgres.TimestampzColumn("ends_at")
-		CreatedAtColumn  = postgres.TimestampzColumn("created_at")
-		UpdatedAtColumn  = postgres.TimestampzColumn("updated_at")
-		allColumns       = postgres.ColumnList{CampaignIDColumn, NameColumn, WeightColumn, IsDefaultColumn, EnabledColumn, StartsAtColumn, EndsAtColumn, CreatedAtColumn, UpdatedAtColumn}
-		mutableColumns   = postgres.ColumnList{NameColumn, WeightColumn, IsDefaultColumn, EnabledColumn, StartsAtColumn, EndsAtColumn, CreatedAtColumn, UpdatedAtColumn}
-		defaultColumns   = postgres.ColumnList{IsDefaultColumn, EnabledColumn, CreatedAtColumn, UpdatedAtColumn}
+		CampaignIDColumn       = postgres.StringColumn("campaign_id")
+		NameColumn             = postgres.StringColumn("name")
+		WeightColumn           = postgres.IntegerColumn("weight")
+		IsDefaultColumn        = postgres.BoolColumn("is_default")
+		EnabledColumn          = postgres.BoolColumn("enabled")
+		StartsAtColumn         = postgres.TimestampzColumn("starts_at")
+		EndsAtColumn           = postgres.TimestampzColumn("ends_at")
+		CreatedAtColumn        = postgres.TimestampzColumn("created_at")
+		UpdatedAtColumn        = postgres.TimestampzColumn("updated_at")
+		OverrideBgColumn       = postgres.StringColumn("override_bg")
+		OverrideFgColumn       = postgres.StringColumn("override_fg")
+		OverrideLinkColumn     = postgres.StringColumn("override_link")
+		OverrideBgDarkColumn   = postgres.StringColumn("override_bg_dark")
+		OverrideFgDarkColumn   = postgres.StringColumn("override_fg_dark")
+		OverrideLinkDarkColumn = postgres.StringColumn("override_link_dark")
+		UrgentColumn           = postgres.BoolColumn("urgent")
+		allColumns             = postgres.ColumnList{CampaignIDColumn, NameColumn, WeightColumn, IsDefaultColumn, EnabledColumn, StartsAtColumn, EndsAtColumn, CreatedAtColumn, UpdatedAtColumn, OverrideBgColumn, OverrideFgColumn, OverrideLinkColumn, OverrideBgDarkColumn, OverrideFgDarkColumn, OverrideLinkDarkColumn, UrgentColumn}
+		mutableColumns         = postgres.ColumnList{NameColumn, WeightColumn, IsDefaultColumn, EnabledColumn, StartsAtColumn, EndsAtColumn, CreatedAtColumn, UpdatedAtColumn, OverrideBgColumn, OverrideFgColumn, OverrideLinkColumn, OverrideBgDarkColumn, OverrideFgDarkColumn, OverrideLinkDarkColumn, UrgentColumn}
+		defaultColumns         = postgres.ColumnList{IsDefaultColumn, EnabledColumn, CreatedAtColumn, UpdatedAtColumn, UrgentColumn}
 	)

 	return adCampaignsTable{
 		Table: postgres.NewTable(schemaName, tableName, alias, allColumns...),

 		//Columns
-		CampaignID: CampaignIDColumn,
-		Name:       NameColumn,
-		Weight:     WeightColumn,
-		IsDefault:  IsDefaultColumn,
-		Enabled:    EnabledColumn,
-		StartsAt:   StartsAtColumn,
-		EndsAt:     EndsAtColumn,
-		CreatedAt:  CreatedAtColumn,
-		UpdatedAt:  UpdatedAtColumn,
+		CampaignID:       CampaignIDColumn,
+		Name:             NameColumn,
+		Weight:           WeightColumn,
+		IsDefault:        IsDefaultColumn,
+		Enabled:          EnabledColumn,
+		StartsAt:         StartsAtColumn,
+		EndsAt:           EndsAtColumn,
+		CreatedAt:        CreatedAtColumn,
+		UpdatedAt:        UpdatedAtColumn,
+		OverrideBg:       OverrideBgColumn,
+		OverrideFg:       OverrideFgColumn,
+		OverrideLink:     OverrideLinkColumn,
+		OverrideBgDark:   OverrideBgDarkColumn,
+		OverrideFgDark:   OverrideFgDarkColumn,
+		OverrideLinkDark: OverrideLinkDarkColumn,
+		Urgent:           UrgentColumn,

 		AllColumns:     allColumns,
 		MutableColumns: mutableColumns,
@@ -25,6 +25,8 @@ type emailConfirmationsTable struct {
 	Attempts       postgres.ColumnInteger
 	ConsumedAt     postgres.ColumnTimestampz
 	CreatedAt      postgres.ColumnTimestampz
+	Purpose        postgres.ColumnString
+	LinkTokenHash  postgres.ColumnString

 	AllColumns     postgres.ColumnList
 	MutableColumns postgres.ColumnList
@@ -74,9 +76,11 @@ func newEmailConfirmationsTableImpl(schemaName, tableName, alias string) emailCo
 		AttemptsColumn       = postgres.IntegerColumn("attempts")
 		ConsumedAtColumn     = postgres.TimestampzColumn("consumed_at")
 		CreatedAtColumn      = postgres.TimestampzColumn("created_at")
-		allColumns           = postgres.ColumnList{ConfirmationIDColumn, AccountIDColumn, EmailColumn, CodeHashColumn, ExpiresAtColumn, AttemptsColumn, ConsumedAtColumn, CreatedAtColumn}
-		mutableColumns       = postgres.ColumnList{AccountIDColumn, EmailColumn, CodeHashColumn, ExpiresAtColumn, AttemptsColumn, ConsumedAtColumn, CreatedAtColumn}
-		defaultColumns       = postgres.ColumnList{AttemptsColumn, CreatedAtColumn}
+		PurposeColumn        = postgres.StringColumn("purpose")
+		LinkTokenHashColumn  = postgres.StringColumn("link_token_hash")
+		allColumns           = postgres.ColumnList{ConfirmationIDColumn, AccountIDColumn, EmailColumn, CodeHashColumn, ExpiresAtColumn, AttemptsColumn, ConsumedAtColumn, CreatedAtColumn, PurposeColumn, LinkTokenHashColumn}
+		mutableColumns       = postgres.ColumnList{AccountIDColumn, EmailColumn, CodeHashColumn, ExpiresAtColumn, AttemptsColumn, ConsumedAtColumn, CreatedAtColumn, PurposeColumn, LinkTokenHashColumn}
+		defaultColumns       = postgres.ColumnList{AttemptsColumn, CreatedAtColumn, PurposeColumn}
 	)

 	return emailConfirmationsTable{
@@ -91,6 +95,8 @@ func newEmailConfirmationsTableImpl(schemaName, tableName, alias string) emailCo
 		Attempts:       AttemptsColumn,
 		ConsumedAt:     ConsumedAtColumn,
 		CreatedAt:      CreatedAtColumn,
+		Purpose:        PurposeColumn,
+		LinkTokenHash:  LinkTokenHashColumn,

 		AllColumns:     allColumns,
 		MutableColumns: mutableColumns,
@@ -0,0 +1,99 @@
+//
+// Code generated by go-jet DO NOT EDIT.
+//
+// WARNING: Changes to this file may cause incorrect behavior
+// and will be lost if the code is regenerated
+//
+
+package table
+
+import (
+	"github.com/go-jet/jet/v2/postgres"
+)
+
+var RetainedIdentities = newRetainedIdentitiesTable("backend", "retained_identities", "")
+
+type retainedIdentitiesTable struct {
+	postgres.Table
+
+	// Columns
+	RetainedID postgres.ColumnString
+	AccountID  postgres.ColumnString
+	Kind       postgres.ColumnString
+	ExternalID postgres.ColumnString
+	Confirmed  postgres.ColumnBool
+	LinkedAt   postgres.ColumnTimestampz
+	DetachedAt postgres.ColumnTimestampz
+	Reason     postgres.ColumnString
+
+	AllColumns     postgres.ColumnList
+	MutableColumns postgres.ColumnList
+	DefaultColumns postgres.ColumnList
+}
+
+type RetainedIdentitiesTable struct {
+	retainedIdentitiesTable
+
+	EXCLUDED retainedIdentitiesTable
+}
+
+// AS creates new RetainedIdentitiesTable with assigned alias
+func (a RetainedIdentitiesTable) AS(alias string) *RetainedIdentitiesTable {
+	return newRetainedIdentitiesTable(a.SchemaName(), a.TableName(), alias)
+}
+
+// Schema creates new RetainedIdentitiesTable with assigned schema name
+func (a RetainedIdentitiesTable) FromSchema(schemaName string) *RetainedIdentitiesTable {
+	return newRetainedIdentitiesTable(schemaName, a.TableName(), a.Alias())
+}
+
+// WithPrefix creates new RetainedIdentitiesTable with assigned table prefix
+func (a RetainedIdentitiesTable) WithPrefix(prefix string) *RetainedIdentitiesTable {
+	return newRetainedIdentitiesTable(a.SchemaName(), prefix+a.TableName(), a.TableName())
+}
+
+// WithSuffix creates new RetainedIdentitiesTable with assigned table suffix
+func (a RetainedIdentitiesTable) WithSuffix(suffix string) *RetainedIdentitiesTable {
+	return newRetainedIdentitiesTable(a.SchemaName(), a.TableName()+suffix, a.TableName())
+}
+
+func newRetainedIdentitiesTable(schemaName, tableName, alias string) *RetainedIdentitiesTable {
+	return &RetainedIdentitiesTable{
+		retainedIdentitiesTable: newRetainedIdentitiesTableImpl(schemaName, tableName, alias),
+		EXCLUDED:                newRetainedIdentitiesTableImpl("", "excluded", ""),
+	}
+}
+
+func newRetainedIdentitiesTableImpl(schemaName, tableName, alias string) retainedIdentitiesTable {
+	var (
+		RetainedIDColumn = postgres.StringColumn("retained_id")
+		AccountIDColumn  = postgres.StringColumn("account_id")
+		KindColumn       = postgres.StringColumn("kind")
+		ExternalIDColumn = postgres.StringColumn("external_id")
+		ConfirmedColumn  = postgres.BoolColumn("confirmed")
+		LinkedAtColumn   = postgres.TimestampzColumn("linked_at")
+		DetachedAtColumn = postgres.TimestampzColumn("detached_at")
+		ReasonColumn     = postgres.StringColumn("reason")
+		allColumns       = postgres.ColumnList{RetainedIDColumn, AccountIDColumn, KindColumn, ExternalIDColumn, ConfirmedColumn, LinkedAtColumn, DetachedAtColumn, ReasonColumn}
+		mutableColumns   = postgres.ColumnList{AccountIDColumn, KindColumn, ExternalIDColumn, ConfirmedColumn, LinkedAtColumn, DetachedAtColumn, ReasonColumn}
+		defaultColumns   = postgres.ColumnList{ConfirmedColumn, DetachedAtColumn}
+	)
+
+	return retainedIdentitiesTable{
+		Table: postgres.NewTable(schemaName, tableName, alias, allColumns...),
+
+		//Columns
+		RetainedID: RetainedIDColumn,
+		AccountID:  AccountIDColumn,
+		Kind:       KindColumn,
+		ExternalID: ExternalIDColumn,
+		Confirmed:  ConfirmedColumn,
+		LinkedAt:   LinkedAtColumn,
+		DetachedAt: DetachedAtColumn,
+		Reason:     ReasonColumn,
+
+		AllColumns:     allColumns,
+		MutableColumns: mutableColumns,
+		DefaultColumns: defaultColumns,
+	}
+}
@@ -34,6 +34,7 @@ func UseSchema(schema string) {
 	GameSetupDraws = GameSetupDraws.FromSchema(schema)
 	Games = Games.FromSchema(schema)
 	Identities = Identities.FromSchema(schema)
+	RetainedIdentities = RetainedIdentities.FromSchema(schema)
 	Sessions = Sessions.FromSchema(schema)
 	SuspensionReasons = SuspensionReasons.FromSchema(schema)
 }
@@ -0,0 +1,27 @@
+-- Add the confirm deeplink token and the confirmation purpose to email_confirmations.
+-- purpose tags what verifying the code/token does (email login, identity link, email
+-- change, or account deletion); link_token_hash holds the SHA-256 hex of the one-click
+-- deeplink token (only the hash is stored, mirroring the session-token model).
+-- Expand-contract: both columns are additive. purpose gets a NOT NULL DEFAULT so
+-- existing rows fill in; link_token_hash is nullable with a partial-unique index. A
+-- backend image rollback stays DB-safe — older code simply ignores the new columns. The
+-- table shape changes, so the generated go-jet model for this table is regenerated.
+
+-- +goose Up
+ALTER TABLE backend.email_confirmations
+    ADD COLUMN purpose text NOT NULL DEFAULT 'link',
+    ADD COLUMN link_token_hash text;
+ALTER TABLE backend.email_confirmations
+    ADD CONSTRAINT email_confirmations_purpose_chk
+        CHECK ((purpose = ANY (ARRAY['login'::text, 'link'::text, 'change'::text, 'delete'::text])));
+CREATE UNIQUE INDEX email_confirmations_link_token_hash_key
+    ON backend.email_confirmations (link_token_hash)
+    WHERE link_token_hash IS NOT NULL;
+
+-- +goose Down
+DROP INDEX IF EXISTS backend.email_confirmations_link_token_hash_key;
+ALTER TABLE backend.email_confirmations
+    DROP CONSTRAINT IF EXISTS email_confirmations_purpose_chk;
+ALTER TABLE backend.email_confirmations
+    DROP COLUMN IF EXISTS link_token_hash,
+    DROP COLUMN IF EXISTS purpose;
@@ -0,0 +1,47 @@
+-- Account deletion as legal retention (not erasure). Two additive pieces.
+--
+-- retained_identities is an append-only journal of every credential detached from an
+-- account — on unlink, email change, or account deletion (reason). It preserves the legal
+-- dossier (which email/vk/tg was linked, and when) while the live identities row is
+-- removed, so the (kind, external_id) frees for a new account to reuse. No unique
+-- constraint and no kind CHECK: the same credential may recur across accounts and events,
+-- and the log stays robust to future identity kinds. detached_at drives the retention TTL.
+--
+-- accounts gains: last_login_at / last_login_ip (stamped on a cold app-load, throttled),
+-- deleted_at (the tombstone marker), and deleted_display_name (the real name retained for
+-- the admin dossier after the live display_name is scrubbed to the anonymised label).
+--
+-- Expand-contract: everything is additive (a new table plus nullable columns), so a
+-- backend image rollback stays DB-safe — older code simply ignores them. The accounts
+-- table shape changes, so its generated go-jet model is regenerated.
+
+-- +goose Up
+CREATE TABLE backend.retained_identities (
+    retained_id uuid NOT NULL,
+    account_id uuid NOT NULL,
+    kind text NOT NULL,
+    external_id text NOT NULL,
+    confirmed boolean DEFAULT false NOT NULL,
+    linked_at timestamp with time zone NOT NULL,
+    detached_at timestamp with time zone DEFAULT now() NOT NULL,
+    reason text NOT NULL,
+    CONSTRAINT retained_identities_pkey PRIMARY KEY (retained_id),
+    CONSTRAINT retained_identities_reason_chk
+        CHECK ((reason = ANY (ARRAY['unlink'::text, 'change'::text, 'delete'::text])))
+);
+CREATE INDEX retained_identities_account_id_idx ON backend.retained_identities (account_id);
+CREATE INDEX retained_identities_detached_at_idx ON backend.retained_identities (detached_at);
+
+ALTER TABLE backend.accounts
+    ADD COLUMN last_login_at timestamp with time zone,
+    ADD COLUMN last_login_ip text,
+    ADD COLUMN deleted_at timestamp with time zone,
+    ADD COLUMN deleted_display_name text;
+
+-- +goose Down
+ALTER TABLE backend.accounts
+    DROP COLUMN last_login_at,
+    DROP COLUMN last_login_ip,
+    DROP COLUMN deleted_at,
+    DROP COLUMN deleted_display_name;
+DROP TABLE backend.retained_identities;
@@ -0,0 +1,22 @@
+-- Admit the 'merge' reason into retained_identities. An account merge folds a secondary
+-- account into a primary; when both hold an identity of the same kind (e.g. each has a
+-- confirmed email), the survivor keeps its own and the secondary's is journaled to the
+-- legal dossier and removed — so the survivor never ends up with two identities of one
+-- kind, and the absorbed credential is still retained. That journal row carries reason
+-- 'merge', alongside the existing unlink / change / delete.
+--
+-- Expand-contract: the Up only WIDENS the allowed reason set, so an older backend image
+-- (which writes only unlink/change/delete) still satisfies the constraint — a rollback
+-- stays DB-safe. The Down narrows it again and would reject pre-existing 'merge' rows, so
+-- it is a dev-only convenience, not a production rollback path (image rollback runs old
+-- code against this schema, not the Down migration).
+
+-- +goose Up
+ALTER TABLE backend.retained_identities DROP CONSTRAINT retained_identities_reason_chk;
+ALTER TABLE backend.retained_identities ADD CONSTRAINT retained_identities_reason_chk
+    CHECK ((reason = ANY (ARRAY['unlink'::text, 'change'::text, 'delete'::text, 'merge'::text])));
+
+-- +goose Down
+ALTER TABLE backend.retained_identities DROP CONSTRAINT retained_identities_reason_chk;
+ALTER TABLE backend.retained_identities ADD CONSTRAINT retained_identities_reason_chk
+    CHECK ((reason = ANY (ARRAY['unlink'::text, 'change'::text, 'delete'::text])));
@@ -0,0 +1,60 @@
+-- Per-campaign banner colour overrides and the urgent (always-show) flag.
+--
+-- ad_campaigns gains two optional colour sets and an urgent flag, all for
+-- non-default campaigns only:
+--   override_bg/fg/link           — paints the strip on every theme
+--   override_bg/fg/link_dark      — further overrides the dark theme
+--   urgent                        — force the banner on every viewer (bypassing
+--                                   eligibility) and suppress all non-urgent
+--                                   campaigns while any urgent one is active
+--
+-- Each colour set is all-or-nothing (bg+fg+link together, or absent) and every
+-- colour is a "#rrggbb" hex string. The default (house) campaign stays plain: no
+-- colours, never urgent.
+--
+-- Expand-contract: additive (nullable columns plus one NOT NULL boolean with a
+-- default), so a backend image rollback stays DB-safe — older code ignores them.
+-- The ad_campaigns table shape changes, so its generated go-jet model is
+-- regenerated (by hand here, to keep the diff to this one table).
+
+-- +goose Up
+ALTER TABLE backend.ad_campaigns
+    ADD COLUMN override_bg text,
+    ADD COLUMN override_fg text,
+    ADD COLUMN override_link text,
+    ADD COLUMN override_bg_dark text,
+    ADD COLUMN override_fg_dark text,
+    ADD COLUMN override_link_dark text,
+    ADD COLUMN urgent boolean DEFAULT false NOT NULL,
+    ADD CONSTRAINT ad_campaigns_override_all_chk CHECK (
+        (override_bg IS NULL AND override_fg IS NULL AND override_link IS NULL)
+        OR (override_bg IS NOT NULL AND override_fg IS NOT NULL AND override_link IS NOT NULL)
+    ),
+    ADD CONSTRAINT ad_campaigns_override_dark_chk CHECK (
+        (override_bg_dark IS NULL AND override_fg_dark IS NULL AND override_link_dark IS NULL)
+        OR (override_bg_dark IS NOT NULL AND override_fg_dark IS NOT NULL AND override_link_dark IS NOT NULL)
+    ),
+    ADD CONSTRAINT ad_campaigns_override_hex_chk CHECK (
+        (override_bg IS NULL OR override_bg ~ '^#[0-9a-fA-F]{6}$')
+        AND (override_fg IS NULL OR override_fg ~ '^#[0-9a-fA-F]{6}$')
+        AND (override_link IS NULL OR override_link ~ '^#[0-9a-fA-F]{6}$')
+        AND (override_bg_dark IS NULL OR override_bg_dark ~ '^#[0-9a-fA-F]{6}$')
+        AND (override_fg_dark IS NULL OR override_fg_dark ~ '^#[0-9a-fA-F]{6}$')
+        AND (override_link_dark IS NULL OR override_link_dark ~ '^#[0-9a-fA-F]{6}$')
+    ),
+    ADD CONSTRAINT ad_campaigns_default_plain_chk CHECK (
+        (NOT is_default)
+        OR (override_bg IS NULL AND override_fg IS NULL AND override_link IS NULL
+            AND override_bg_dark IS NULL AND override_fg_dark IS NULL AND override_link_dark IS NULL
+            AND NOT urgent)
+    );
+
+-- +goose Down
+ALTER TABLE backend.ad_campaigns
+    DROP COLUMN override_bg,
+    DROP COLUMN override_fg,
+    DROP COLUMN override_link,
+    DROP COLUMN override_bg_dark,
+    DROP COLUMN override_fg_dark,
+    DROP COLUMN override_link_dark,
+    DROP COLUMN urgent;
@@ -0,0 +1,61 @@
+// Package render is the backend's client for the internal image-render sidecar: it POSTs
+// a finished game's export payload and receives the rasterized PNG. The sidecar runs the
+// same drawing code the web client unit-tests (ui/src/lib/gameimage.ts on skia-canvas);
+// authentication and the signed public URL live in the server layer — this client only
+// carries bytes.
+package render
+
+import (
+	"bytes"
+	"context"
+	"encoding/json"
+	"fmt"
+	"io"
+	"net/http"
+	"time"
+)
+
+// maxPNG caps a render response; a scale-2 export of the largest plausible game is well
+// under 2 MiB, so anything bigger is a sidecar malfunction, not a valid image.
+const maxPNG = 8 << 20
+
+// Client calls the render sidecar over the internal network.
+type Client struct {
+	base string
+	http *http.Client
+}
+
+// New returns a client for the sidecar at baseURL (e.g. http://renderer:8090). A render
+// of a full game takes well under a second; the timeout leaves room for a cold start.
+func New(baseURL string) *Client {
+	return &Client{base: baseURL, http: &http.Client{Timeout: 15 * time.Second}}
+}
+
+// Render posts payload (the JSON request shape the sidecar consumes) and returns the PNG.
+func (c *Client) Render(ctx context.Context, payload any) ([]byte, error) {
+	body, err := json.Marshal(payload)
+	if err != nil {
+		return nil, fmt.Errorf("render: marshal payload: %w", err)
+	}
+	req, err := http.NewRequestWithContext(ctx, http.MethodPost, c.base+"/render", bytes.NewReader(body))
+	if err != nil {
+		return nil, fmt.Errorf("render: build request: %w", err)
+	}
+	req.Header.Set("Content-Type", "application/json")
+	resp, err := c.http.Do(req)
+	if err != nil {
+		return nil, fmt.Errorf("render: %w", err)
+	}
+	defer resp.Body.Close()
+	if resp.StatusCode != http.StatusOK {
+		return nil, fmt.Errorf("render: sidecar status %d", resp.StatusCode)
+	}
+	png, err := io.ReadAll(io.LimitReader(resp.Body, maxPNG+1))
+	if err != nil {
+		return nil, fmt.Errorf("render: read response: %w", err)
+	}
+	if len(png) > maxPNG {
+		return nil, fmt.Errorf("render: response exceeds %d bytes", maxPNG)
+	}
+	return png, nil
+}
@@ -22,10 +22,20 @@ type bannerDTO struct {

 // bannerCampaignDTO is one campaign in the rotation feed: its GCD-reduced show
 // weight (for the client's smooth weighted round-robin) and its messages, in
-// display order, already resolved to one language.
+// display order, already resolved to one language. The override_* colours are
+// present only for a campaign that carries a colour override: override_bg/fg/link
+// paint every theme, and the *_dark trio further overrides the dark theme (the
+// client resolves the cascade). They are absent for a plain campaign, which keeps
+// the neutral theme tokens.
 type bannerCampaignDTO struct {
-	Weight   int      `json:"weight"`
-	Messages []string `json:"messages"`
+	Weight           int      `json:"weight"`
+	Messages         []string `json:"messages"`
+	OverrideBg       string   `json:"override_bg,omitempty"`
+	OverrideFg       string   `json:"override_fg,omitempty"`
+	OverrideLink     string   `json:"override_link,omitempty"`
+	OverrideBgDark   string   `json:"override_bg_dark,omitempty"`
+	OverrideFgDark   string   `json:"override_fg_dark,omitempty"`
+	OverrideLinkDark string   `json:"override_link_dark,omitempty"`
 }

 // bannerTimingsDTO mirrors ads.Timings on the wire.
@@ -45,9 +55,34 @@ type bannerTimingsDTO struct {
 func (s *Server) profileResponse(ctx context.Context, acc account.Account) profileResponse {
 	r := profileResponseFor(acc)
 	r.Banner = s.bannerFor(ctx, acc)
+	s.fillLinkedIdentities(ctx, &r, acc.ID)
 	return r
 }

+// fillLinkedIdentities sets the profile's confirmed email address and platform-linked
+// flags from the account's identities, so the client offers the right link / unlink /
+// change-email controls. A read failure leaves them zero (no controls), logged as a
+// warning so the profile response still succeeds.
+func (s *Server) fillLinkedIdentities(ctx context.Context, r *profileResponse, accountID uuid.UUID) {
+	ids, err := s.accounts.Identities(ctx, accountID)
+	if err != nil {
+		s.log.Warn("profile: identities read failed", zap.String("account", accountID.String()), zap.Error(err))
+		return
+	}
+	for _, id := range ids {
+		switch id.Kind {
+		case account.KindEmail:
+			if id.Confirmed {
+				r.Email = id.ExternalID
+			}
+		case account.KindTelegram:
+			r.TelegramLinked = true
+		case account.KindVK:
+			r.VkLinked = true
+		}
+	}
+}
+
 // bannerFor builds the advertising-banner block for the account's profile, or
 // nil when the ads service is not configured or the viewer is not eligible to
 // see a banner. The message language follows the account's bot (service)
@@ -58,22 +93,27 @@ func (s *Server) bannerFor(ctx context.Context, acc account.Account) *bannerDTO
 	if s.ads == nil {
 		return nil
 	}
-	hasNoBanner, err := s.accounts.HasRole(ctx, acc.ID, account.RoleNoBanner)
-	if err != nil {
-		s.log.Warn("banner: role check failed", zap.String("account", acc.ID.String()), zap.Error(err))
-		return nil
-	}
-	if !ads.Eligible(acc.PaidAccount, acc.HintBalance, hasNoBanner) {
-		return nil
-	}
-	set, timings, err := s.ads.ActiveSet(ctx, bannerLang(acc))
+	set, timings, urgent, err := s.ads.ActiveSet(ctx, bannerLang(acc))
 	if err != nil {
 		s.log.Warn("banner: active set failed", zap.String("account", acc.ID.String()), zap.Error(err))
 		return nil
 	}
+	// An urgent campaign is shown to every viewer; otherwise the normal eligibility
+	// gate applies (a paid account, a non-empty hint wallet or the no_banner role
+	// hides the banner).
+	if !urgent {
+		hasNoBanner, err := s.accounts.HasRole(ctx, acc.ID, account.RoleNoBanner)
+		if err != nil {
+			s.log.Warn("banner: role check failed", zap.String("account", acc.ID.String()), zap.Error(err))
+			return nil
+		}
+		if !ads.Eligible(acc.PaidAccount, acc.HintBalance, hasNoBanner) {
+			return nil
+		}
+	}
 	campaigns := make([]bannerCampaignDTO, 0, len(set))
 	for _, c := range set {
-		campaigns = append(campaigns, bannerCampaignDTO{Weight: c.Weight, Messages: c.Messages})
+		campaigns = append(campaigns, bannerCampaignFromActive(c))
 	}
 	return &bannerDTO{
 		Campaigns: campaigns,
@@ -88,6 +128,20 @@ func (s *Server) bannerFor(ctx context.Context, acc account.Account) *bannerDTO
 	}
 }

+// bannerCampaignFromActive flattens a resolved campaign into its wire DTO,
+// projecting each optional colour set into its three "#rrggbb" fields (empty when
+// the set is absent, so JSON omitempty drops them).
+func bannerCampaignFromActive(c ads.ActiveCampaign) bannerCampaignDTO {
+	d := bannerCampaignDTO{Weight: c.Weight, Messages: c.Messages}
+	if c.OverrideAll != nil {
+		d.OverrideBg, d.OverrideFg, d.OverrideLink = c.OverrideAll.Bg, c.OverrideAll.Fg, c.OverrideAll.Link
+	}
+	if c.OverrideDark != nil {
+		d.OverrideBgDark, d.OverrideFgDark, d.OverrideLinkDark = c.OverrideDark.Bg, c.OverrideDark.Fg, c.OverrideDark.Link
+	}
+	return d
+}
+
 // bannerLang resolves the message language for a viewer: their interface language
 // (Russian, or English by default).
 func bannerLang(acc account.Account) string {
@@ -56,6 +56,13 @@ type profileResponse struct {
 	// see the banner (a free account with an empty hint wallet and without the
 	// no_banner role), absent otherwise. See banner.go.
 	Banner *bannerDTO `json:"banner,omitempty"`
+	// Email is the account's confirmed email address ("" when none); TelegramLinked and
+	// VkLinked report whether a platform identity is attached. They drive the profile's
+	// link / unlink / change-email controls, and are filled outside the pure projection
+	// (they read the account's identities). See Server.profileResponse.
+	Email          string `json:"email"`
+	TelegramLinked bool   `json:"telegram_linked"`
+	VkLinked       bool   `json:"vk_linked"`
 }

 // tileDTO is one placed (or to-place) tile.
@@ -30,6 +30,7 @@ func TestStatusForError(t *testing.T) {
 		"illegal play":   {engine.ErrIllegalPlay, http.StatusUnprocessableEntity, "illegal_play"},
 		"email taken":    {account.ErrEmailTaken, http.StatusConflict, "email_taken"},
 		"code mismatch":  {account.ErrCodeMismatch, http.StatusUnauthorized, "code_invalid"},
+		"too many codes": {account.ErrTooManyRequests, http.StatusTooManyRequests, "too_many_requests"},
 		"session gone":   {session.ErrNotFound, http.StatusUnauthorized, "session_invalid"},
 		"chat forbidden": {social.ErrForbiddenContent, http.StatusUnprocessableEntity, "chat_rejected"},
 		"no hint move":   {game.ErrNoHintAvailable, http.StatusConflict, "no_hint_available"},
@@ -0,0 +1,310 @@
+// Finished-game export downloads: a signed, short-lived, relative URL minted for a
+// participant and later fetched with no credentials at all — the platforms' native
+// download calls (Telegram downloadFile, VKWebAppDownloadFile, a plain browser
+// anchor) strip cookies and headers, so the HMAC in the URL is the whole grant.
+// The client resolves the relative path against its own origin; the edge routes
+// /dl/* to the gateway, which forwards it here (/api/v1/public/dl/...).
+package server
+
+import (
+	"crypto/hmac"
+	"crypto/sha256"
+	"encoding/base64"
+	"fmt"
+	"net/http"
+	"net/url"
+	"strconv"
+	"strings"
+	"time"
+
+	"github.com/gin-gonic/gin"
+	"github.com/google/uuid"
+	"go.uber.org/zap"
+
+	"scrabble/backend/internal/engine"
+	"scrabble/backend/internal/game"
+)
+
+// exportURLTTL is how long a minted download URL stays valid. Long enough for the
+// platform's download dialog and a retry, short enough that a leaked link dies fast.
+const exportURLTTL = 10 * time.Minute
+
+// Query/label size caps: the presentation params ride the signed URL, so they are
+// bounded defensively (they only ever hold a BCP-47 tag and four short UI words).
+const (
+	maxDateLocaleLen = 35
+	maxLabelsLen     = 120
+	maxTimeZoneLen   = 50
+)
+
+// exportActionOrder fixes the position of each non-play move label in the `t` CSV.
+var exportActionOrder = [4]string{"pass", "exchange", "resign", "timeout"}
+
+// signExport computes the URL signature over the canonical parameter string. The
+// canonical form is independent of the public path prefix, so the gateway may mount
+// the route anywhere.
+func (s *Server) signExport(gameID, kind, exp, dateLocale, timeZone, labels string) string {
+	mac := hmac.New(sha256.New, s.exportKey)
+	fmt.Fprintf(mac, "%s|%s|%s|%s|%s|%s", gameID, kind, exp, dateLocale, timeZone, labels)
+	return base64.RawURLEncoding.EncodeToString(mac.Sum(nil))
+}
+
+// exportURLDTO is the minted link: a relative signed path plus the download filename.
+type exportURLDTO struct {
+	Path     string `json:"path"`
+	Filename string `json:"filename"`
+}
+
+// handleExportURL mints the signed download path for a finished game's artifact.
+// GET /api/v1/user/games/:id/export-url?kind=png|gcg&dl=<date-locale>&tz=<IANA zone>&t=<labels CSV>
+func (s *Server) handleExportURL(c *gin.Context) {
+	if len(s.exportKey) == 0 {
+		c.AbortWithStatusJSON(http.StatusServiceUnavailable,
+			errorResponse{Error: errorBody{Code: "export_unavailable", Message: "export signing is not configured"}})
+		return
+	}
+	_, gameID, ok := s.userGame(c)
+	if !ok {
+		return
+	}
+	kind := c.Query("kind")
+	if kind != "png" && kind != "gcg" {
+		abortBadRequest(c, "invalid kind")
+		return
+	}
+	dateLocale := c.Query("dl")
+	timeZone := c.Query("tz")
+	labels := c.Query("t")
+	if len(dateLocale) > maxDateLocaleLen || len(labels) > maxLabelsLen || len(timeZone) > maxTimeZoneLen {
+		abortBadRequest(c, "presentation params too long")
+		return
+	}
+	if err := s.games.EnsureExportable(c.Request.Context(), gameID); err != nil {
+		s.abortErr(c, err)
+		return
+	}
+	exp := strconv.FormatInt(time.Now().Add(exportURLTTL).Unix(), 10)
+	sig := s.signExport(gameID.String(), kind, exp, dateLocale, timeZone, labels)
+	q := url.Values{"e": {exp}, "s": {sig}}
+	if dateLocale != "" {
+		q.Set("l", dateLocale)
+	}
+	if timeZone != "" {
+		q.Set("z", timeZone)
+	}
+	if labels != "" {
+		q.Set("t", labels)
+	}
+	c.JSON(http.StatusOK, exportURLDTO{
+		Path:     "/dl/" + gameID.String() + "/" + kind + "?" + q.Encode(),
+		Filename: exportFilename(gameID, kind),
+	})
+}
+
+func exportFilename(gameID uuid.UUID, kind string) string {
+	return "game-" + gameID.String()[:8] + "." + kind
+}
+
+// handleExportDownload serves a minted artifact. It is a public route: the signature
+// and expiry are the only authorization (see the package comment). Every failure is
+// a plain 404 so the endpoint is not a validity oracle.
+// GET /api/v1/public/dl/:id/:kind?e=&l=&z=&t=&s=
+func (s *Server) handleExportDownload(c *gin.Context) {
+	if len(s.exportKey) == 0 {
+		c.String(http.StatusNotFound, "not found")
+		return
+	}
+	gameID, err := uuid.Parse(c.Param("id"))
+	kind := c.Param("kind")
+	exp := c.Query("e")
+	dateLocale := c.Query("l")
+	timeZone := c.Query("z")
+	labels := c.Query("t")
+	sig := c.Query("s")
+	if err != nil || (kind != "png" && kind != "gcg") ||
+		len(dateLocale) > maxDateLocaleLen || len(labels) > maxLabelsLen || len(timeZone) > maxTimeZoneLen {
+		c.String(http.StatusNotFound, "not found")
+		return
+	}
+	want := s.signExport(gameID.String(), kind, exp, dateLocale, timeZone, labels)
+	if subtleNeq(sig, want) {
+		c.String(http.StatusNotFound, "not found")
+		return
+	}
+	if unix, err := strconv.ParseInt(exp, 10, 64); err != nil || time.Now().Unix() > unix {
+		c.String(http.StatusNotFound, "not found")
+		return
+	}
+
+	filename := exportFilename(gameID, kind)
+	if kind == "gcg" {
+		gcg, err := s.games.ExportGCG(c.Request.Context(), gameID)
+		if err != nil {
+			c.String(http.StatusNotFound, "not found")
+			return
+		}
+		serveAttachment(c, filename, "text/plain; charset=utf-8", []byte(gcg))
+		return
+	}
+
+	if s.renderer == nil {
+		c.String(http.StatusNotFound, "not found")
+		return
+	}
+	g, moves, names, err := s.games.ExportView(c.Request.Context(), gameID)
+	if err != nil {
+		c.String(http.StatusNotFound, "not found")
+		return
+	}
+	payload, err := renderPayload(g, moves, names, dateLocale, timeZone, labels, c.GetHeader("X-Public-Host"))
+	if err != nil {
+		s.log.Warn("export render payload", zap.Error(err))
+		c.String(http.StatusNotFound, "not found")
+		return
+	}
+	png, err := s.renderer.Render(c.Request.Context(), payload)
+	if err != nil {
+		s.log.Warn("export render", zap.Error(err))
+		c.String(http.StatusServiceUnavailable, "render unavailable")
+		return
+	}
+	serveAttachment(c, filename, "image/png", png)
+}
+
+// subtleNeq compares two signature strings in constant time.
+func subtleNeq(got, want string) bool {
+	return !hmac.Equal([]byte(got), []byte(want))
+}
+
+// serveAttachment writes bytes as a named file download. Content-Length is set
+// explicitly: a body over net/http's write buffer otherwise goes out chunked, and
+// Android's system DownloadManager (which VKWebAppDownloadFile delegates to) hangs
+// forever on a download of unknown length.
+func serveAttachment(c *gin.Context, filename, contentType string, data []byte) {
+	c.Header("X-Content-Type-Options", "nosniff")
+	c.Header("Content-Disposition", `attachment; filename="`+sanitizeFilename(filename)+`"`)
+	c.Header("Cache-Control", "private, max-age=0")
+	c.Header("Content-Length", strconv.Itoa(len(data)))
+	c.Data(http.StatusOK, contentType, data)
+}
+
+// --- the render-sidecar request payload (the ui-model shapes drawGameImage consumes) ---
+
+type renderSeatJSON struct {
+	Seat        int    `json:"seat"`
+	AccountID   string `json:"accountId"`
+	DisplayName string `json:"displayName"`
+	Score       int    `json:"score"`
+	HintsUsed   int    `json:"hintsUsed"`
+	IsWinner    bool   `json:"isWinner"`
+}
+
+type renderGameJSON struct {
+	ID               string           `json:"id"`
+	Variant          string           `json:"variant"`
+	Status           string           `json:"status"`
+	Players          int              `json:"players"`
+	LastActivityUnix int64            `json:"lastActivityUnix"`
+	Seats            []renderSeatJSON `json:"seats"`
+}
+
+type renderTileJSON struct {
+	Row    int    `json:"row"`
+	Col    int    `json:"col"`
+	Letter string `json:"letter"`
+	Blank  bool   `json:"blank"`
+}
+
+type renderMoveJSON struct {
+	Player  int              `json:"player"`
+	Action  string           `json:"action"`
+	Dir     string           `json:"dir"`
+	MainRow int              `json:"mainRow"`
+	MainCol int              `json:"mainCol"`
+	Tiles   []renderTileJSON `json:"tiles"`
+	Words   []string         `json:"words"`
+	Count   int              `json:"count"`
+	Score   int              `json:"score"`
+	Total   int              `json:"total"`
+}
+
+type renderAlphaJSON struct {
+	Index  int    `json:"index"`
+	Letter string `json:"letter"`
+	Value  int    `json:"value"`
+}
+
+type renderRequestJSON struct {
+	Game       renderGameJSON    `json:"game"`
+	Moves      []renderMoveJSON  `json:"moves"`
+	Alphabet   []renderAlphaJSON `json:"alphabet"`
+	Labels     map[string]string `json:"labels"`
+	DateLocale string            `json:"dateLocale"`
+	TimeZone   string            `json:"timeZone"`
+	Hostname   string            `json:"hostname"`
+}
+
+// renderPayload assembles the sidecar request from the export view. Letters are
+// upper-cased for display exactly as the client codec does; the localized non-play
+// labels arrive as a positional CSV (see exportActionOrder) minted into the URL.
+func renderPayload(g game.Game, moves []game.HistoryMove, names []string, dateLocale, timeZone, labelsCSV, host string) (renderRequestJSON, error) {
+	alpha, err := engine.AlphabetTable(g.Variant)
+	if err != nil {
+		return renderRequestJSON{}, fmt.Errorf("alphabet for %s: %w", g.Variant, err)
+	}
+	req := renderRequestJSON{
+		Game: renderGameJSON{
+			ID:      g.ID.String(),
+			Variant: g.Variant.String(),
+			Status:  g.Status,
+			Players: g.Players,
+		},
+		Labels:     map[string]string{},
+		DateLocale: dateLocale,
+		TimeZone:   timeZone,
+		Hostname:   host,
+	}
+	finished := g.UpdatedAt
+	if g.FinishedAt != nil {
+		finished = *g.FinishedAt
+	}
+	req.Game.LastActivityUnix = finished.Unix()
+	for _, st := range g.Seats {
+		name := st.DisplayName
+		if st.Seat < len(names) {
+			name = names[st.Seat]
+		}
+		req.Game.Seats = append(req.Game.Seats, renderSeatJSON{
+			Seat: st.Seat, AccountID: st.AccountID.String(), DisplayName: name,
+			Score: st.Score, HintsUsed: st.HintsUsed, IsWinner: st.IsWinner,
+		})
+	}
+	for _, m := range moves {
+		mv := renderMoveJSON{
+			Player: m.Seat, Action: m.Action, Dir: m.Dir,
+			MainRow: m.MainRow, MainCol: m.MainCol,
+			Words: make([]string, 0, len(m.Words)),
+			Count: len(m.Exchanged), Score: m.Score, Total: m.RunningTotal,
+			Tiles: make([]renderTileJSON, 0, len(m.Tiles)),
+		}
+		for _, w := range m.Words {
+			mv.Words = append(mv.Words, strings.ToUpper(w))
+		}
+		for _, t := range m.Tiles {
+			mv.Tiles = append(mv.Tiles, renderTileJSON{Row: t.Row, Col: t.Col, Letter: strings.ToUpper(t.Letter), Blank: t.Blank})
+		}
+		req.Moves = append(req.Moves, mv)
+	}
+	for _, a := range alpha {
+		req.Alphabet = append(req.Alphabet, renderAlphaJSON{Index: int(a.Index), Letter: strings.ToUpper(a.Letter), Value: a.Value})
+	}
+	if labelsCSV != "" {
+		parts := strings.Split(labelsCSV, ",")
+		for i, action := range exportActionOrder {
+			if i < len(parts) && parts[i] != "" {
+				req.Labels[action] = parts[i]
+			}
+		}
+	}
+	return req, nil
+}
@@ -0,0 +1,148 @@
+package server
+
+import (
+	"net/http"
+	"strconv"
+	"strings"
+	"testing"
+	"time"
+
+	"github.com/google/uuid"
+
+	"scrabble/backend/internal/account"
+	"scrabble/backend/internal/engine"
+	"scrabble/backend/internal/game"
+	"scrabble/backend/internal/session"
+)
+
+// newExportServer is the routing harness with a signing key installed, so the
+// pre-service branches of the export endpoints are reachable.
+func newExportServer() *Server {
+	return New(":0", Deps{
+		Sessions:      &session.Service{},
+		Accounts:      &account.Store{},
+		Games:         &game.Service{},
+		ExportSignKey: "test-key",
+	})
+}
+
+func TestSignExportIsDeterministicAndTamperEvident(t *testing.T) {
+	s := newExportServer()
+	sig := s.signExport("g1", "png", "123", "ru", "Europe/Moscow", "пас,обмен")
+	if sig != s.signExport("g1", "png", "123", "ru", "Europe/Moscow", "пас,обмен") {
+		t.Fatal("same inputs produced different signatures")
+	}
+	for _, tampered := range []string{
+		s.signExport("g2", "png", "123", "ru", "Europe/Moscow", "пас,обмен"),
+		s.signExport("g1", "gcg", "123", "ru", "Europe/Moscow", "пас,обмен"),
+		s.signExport("g1", "png", "124", "ru", "Europe/Moscow", "пас,обмен"),
+		s.signExport("g1", "png", "123", "en", "Europe/Moscow", "пас,обмен"),
+		s.signExport("g1", "png", "123", "ru", "UTC", "пас,обмен"),
+		s.signExport("g1", "png", "123", "ru", "Europe/Moscow", "пас"),
+	} {
+		if tampered == sig {
+			t.Fatal("tampered input produced the same signature")
+		}
+	}
+}
+
+func TestExportURLWithoutKeyIs503(t *testing.T) {
+	s := New(":0", Deps{Sessions: &session.Service{}, Accounts: &account.Store{}, Games: &game.Service{}})
+	rec := do(t, s, http.MethodGet, "/api/v1/user/games/"+uuid.NewString()+"/export-url?kind=png", "",
+		map[string]string{"X-User-ID": uuid.NewString()})
+	if rec.Code != http.StatusServiceUnavailable {
+		t.Fatalf("mint without key = %d, want 503", rec.Code)
+	}
+}
+
+func TestExportURLRejectsBadParams(t *testing.T) {
+	s := newExportServer()
+	uid := map[string]string{"X-User-ID": uuid.NewString()}
+	gid := uuid.NewString()
+
+	if rec := do(t, s, http.MethodGet, "/api/v1/user/games/"+gid+"/export-url?kind=exe", "", uid); rec.Code != http.StatusBadRequest {
+		t.Fatalf("bad kind = %d, want 400", rec.Code)
+	}
+	long := strings.Repeat("x", maxLabelsLen+1)
+	if rec := do(t, s, http.MethodGet, "/api/v1/user/games/"+gid+"/export-url?kind=png&t="+long, "", uid); rec.Code != http.StatusBadRequest {
+		t.Fatalf("oversized labels = %d, want 400", rec.Code)
+	}
+}
+
+func TestExportDownloadRejectsBadSignatures(t *testing.T) {
+	s := newExportServer()
+	gid := uuid.NewString()
+	exp := strconv.FormatInt(time.Now().Add(time.Minute).Unix(), 10)
+
+	// A wrong signature never reaches the domain (404 before any service call).
+	url := "/api/v1/public/dl/" + gid + "/png?e=" + exp + "&s=forged"
+	if rec := do(t, s, http.MethodGet, url, "", nil); rec.Code != http.StatusNotFound {
+		t.Fatalf("forged signature = %d, want 404", rec.Code)
+	}
+
+	// A valid signature over an EXPIRED timestamp is refused the same way.
+	old := strconv.FormatInt(time.Now().Add(-time.Minute).Unix(), 10)
+	url = "/api/v1/public/dl/" + gid + "/png?e=" + old + "&s=" + s.signExport(gid, "png", old, "", "", "")
+	if rec := do(t, s, http.MethodGet, url, "", nil); rec.Code != http.StatusNotFound {
+		t.Fatalf("expired link = %d, want 404", rec.Code)
+	}
+
+	// An unknown kind is refused before signature checks.
+	url = "/api/v1/public/dl/" + gid + "/exe?e=" + exp + "&s=x"
+	if rec := do(t, s, http.MethodGet, url, "", nil); rec.Code != http.StatusNotFound {
+		t.Fatalf("bad kind = %d, want 404", rec.Code)
+	}
+}
+
+func TestRenderPayloadMapsTheExportView(t *testing.T) {
+	gid := uuid.New()
+	finished := time.Unix(1_782_997_629, 0)
+	g := game.Game{
+		ID:         gid,
+		Variant:    engine.VariantRussianScrabble,
+		Status:     game.StatusFinished,
+		Players:    2,
+		FinishedAt: &finished,
+		Seats: []game.Seat{
+			{Seat: 0, Score: 42, IsWinner: true, DisplayName: "snapshot"},
+			{Seat: 1, Score: 30},
+		},
+	}
+	moves := []game.HistoryMove{
+		{
+			Seat: 0, Action: "play", Dir: "H", MainRow: 7, MainCol: 4,
+			Tiles: []engine.TileRecord{{Row: 7, Col: 4, Letter: "ч", Blank: false}},
+			Words: []string{"чика"}, Score: 9, RunningTotal: 9,
+		},
+		{Seat: 1, Action: "exchange", Exchanged: []string{"а", "б"}, RunningTotal: 0},
+	}
+	names := []string{"Аня", "Боб"}
+
+	p, err := renderPayload(g, moves, names, "ru", "Europe/Moscow", "пас,обмен,сдался,таймаут", "erudit-game.ru")
+	if err != nil {
+		t.Fatalf("renderPayload: %v", err)
+	}
+	if p.Game.LastActivityUnix != finished.Unix() {
+		t.Fatalf("lastActivityUnix = %d, want %d", p.Game.LastActivityUnix, finished.Unix())
+	}
+	if p.Game.Seats[0].DisplayName != "Аня" || !p.Game.Seats[0].IsWinner {
+		t.Fatalf("seat 0 = %+v, want the resolved name and the winner flag", p.Game.Seats[0])
+	}
+	if p.Moves[0].Words[0] != "ЧИКА" || p.Moves[0].Tiles[0].Letter != "Ч" {
+		t.Fatalf("letters not upper-cased: %+v", p.Moves[0])
+	}
+	if p.Moves[1].Count != 2 {
+		t.Fatalf("exchange count = %d, want 2", p.Moves[1].Count)
+	}
+	if p.Labels["pass"] != "пас" || p.Labels["timeout"] != "таймаут" {
+		t.Fatalf("labels not mapped positionally: %v", p.Labels)
+	}
+	if len(p.Alphabet) == 0 || p.Hostname != "erudit-game.ru" || p.TimeZone != "Europe/Moscow" {
+		t.Fatalf("alphabet/hostname/zone missing: %d entries, host %q, tz %q", len(p.Alphabet), p.Hostname, p.TimeZone)
+	}
+	for _, a := range p.Alphabet {
+		if a.Letter != strings.ToUpper(a.Letter) {
+			t.Fatalf("alphabet letter %q not upper-cased", a.Letter)
+		}
+	}
+}
@@ -31,6 +31,7 @@ func (s *Server) registerRoutes() {
 		in.POST("/sessions/guest", s.handleGuestAuth)
 		in.POST("/sessions/email/request", s.handleEmailRequest)
 		in.POST("/sessions/email/login", s.handleEmailLogin)
+		in.POST("/sessions/email/confirm-link", s.handleEmailConfirmLink)
 		in.POST("/sessions/resolve", s.handleResolveSession)
 		in.POST("/sessions/revoke", s.handleRevokeSession)
 		// Out-of-app push routing for the platform side-service: the
@@ -73,6 +74,18 @@ func (s *Server) registerRoutes() {
 		u.POST("/link/email/merge", s.handleLinkEmailMerge)
 		u.POST("/link/telegram", s.handleLinkTelegram)
 		u.POST("/link/telegram/merge", s.handleLinkTelegramMerge)
+		u.POST("/link/vk", s.handleLinkVK)
+		u.POST("/link/vk/merge", s.handleLinkVKMerge)
+		u.POST("/link/unlink", s.handleUnlink)
+		// Change the account's confirmed email: mail a code to the new address, then
+		// atomically switch on confirm (a new address owned by another account is
+		// refused without disclosure, never merged).
+		u.POST("/link/email/change/request", s.handleChangeEmailRequest)
+		u.POST("/link/email/change/confirm", s.handleChangeEmailConfirm)
+		// Account deletion (legal retention, not erasure): step-up via a mailed code
+		// (email accounts) or a typed phrase (platform-only), then tombstone + free creds.
+		u.POST("/delete/request", s.handleRequestDelete)
+		u.POST("/delete/confirm", s.handleConfirmDelete)
 	}
 	if s.games != nil {
 		u.GET("/games", s.handleListGames)
@@ -87,9 +100,17 @@ func (s *Server) registerRoutes() {
 		u.POST("/games/:id/complaint", s.handleComplaint)
 		u.GET("/games/:id/history", s.handleHistory)
 		u.GET("/games/:id/gcg", s.handleExportGCG)
+		u.GET("/games/:id/export-url", s.handleExportURL)
 		u.GET("/games/:id/draft", s.handleGetDraft)
 		u.PUT("/games/:id/draft", s.handleSaveDraft)
 		u.POST("/games/:id/hide", s.handleHideGame)
+		// Raw dictionary download for the client-side local move preview, keyed by
+		// the game's pinned (variant, version); immutable, so cached hard.
+		u.GET("/dict/:variant/:version", s.handleDictBytes)
+		// The signed finished-game export download — the only public data route:
+		// the URL's HMAC + expiry are the whole grant (export.go), because the
+		// platforms' native download calls carry no credentials.
+		s.public.GET("/dl/:id/:kind", s.handleExportDownload)
 	}
 	if s.feedback != nil {
 		u.POST("/feedback", s.handleFeedbackSubmit)
@@ -222,6 +243,8 @@ func statusForError(err error) (int, string) {
 		return http.StatusUnprocessableEntity, "illegal_play"
 	case errors.Is(err, account.ErrEmailTaken), errors.Is(err, account.ErrIdentityTaken):
 		return http.StatusConflict, "email_taken"
+	case errors.Is(err, account.ErrLastIdentity):
+		return http.StatusConflict, "last_identity"
 	case errors.Is(err, accountmerge.ErrActiveGameConflict):
 		return http.StatusConflict, "merge_active_game_conflict"
 	case errors.Is(err, account.ErrInvalidEmail):
@@ -229,6 +252,8 @@ func statusForError(err error) (int, string) {
 	case errors.Is(err, account.ErrCodeMismatch), errors.Is(err, account.ErrCodeExpired),
 		errors.Is(err, account.ErrNoPendingCode), errors.Is(err, account.ErrTooManyAttempts):
 		return http.StatusUnauthorized, "code_invalid"
+	case errors.Is(err, account.ErrTooManyRequests):
+		return http.StatusTooManyRequests, "too_many_requests"
 	case errors.Is(err, session.ErrNotFound):
 		return http.StatusUnauthorized, "session_invalid"
 	case errors.Is(err, social.ErrChatBlocked), errors.Is(err, social.ErrMessageTooLong),
@@ -19,6 +19,15 @@ const bannersBack = "/_gm/banners"
 // bound; the operator's entry is interpreted as UTC.
 const localTimeLayout = "2006-01-02T15:04"

+// Neutral banner theme tokens, mirrored from ui/src/app.css (--ad-bg,
+// --text-muted, --accent for the light and dark themes). They seed the console's
+// colour pickers and the preview fallback when a campaign has no override, so the
+// operator always edits against the real neutral colours.
+const (
+	tokenLightBg, tokenLightFg, tokenLightLink = "#e3e7ee", "#6b7280", "#2f6df6"
+	tokenDarkBg, tokenDarkFg, tokenDarkLink    = "#272f3c", "#9aa3b2", "#5b8cff"
+)
+
 // consoleBanners lists the advertising campaigns (default first), each with its
 // weight, validity window, enabled flag, message count and live-now status.
 func (s *Server) consoleBanners(c *gin.Context) {
@@ -56,14 +65,19 @@ func (s *Server) consoleBannerDetail(c *gin.Context) {
 		return
 	}
 	view := adminconsole.BannerDetailView{
-		ID:        cm.ID.String(),
-		Name:      cm.Name,
-		Weight:    cm.Weight,
-		IsDefault: cm.IsDefault,
-		Enabled:   cm.Enabled,
-		StartsAt:  localInput(cm.StartsAt),
-		EndsAt:    localInput(cm.EndsAt),
+		ID:             cm.ID.String(),
+		Name:           cm.Name,
+		Weight:         cm.Weight,
+		IsDefault:      cm.IsDefault,
+		Enabled:        cm.Enabled,
+		StartsAt:       localInput(cm.StartsAt),
+		EndsAt:         localInput(cm.EndsAt),
+		Urgent:         cm.Urgent,
+		OverrideAllOn:  cm.OverrideAll != nil,
+		OverrideDarkOn: cm.OverrideDark != nil,
 	}
+	view.AllBg, view.AllFg, view.AllLink = seedColors(cm.OverrideAll, tokenLightBg, tokenLightFg, tokenLightLink)
+	view.DarkBg, view.DarkFg, view.DarkLink = seedColors(cm.OverrideDark, tokenDarkBg, tokenDarkFg, tokenDarkLink)
 	for i, m := range cm.Messages {
 		view.Messages = append(view.Messages, adminconsole.BannerMessageRow{
 			ID:     m.ID.String(),
@@ -111,12 +125,15 @@ func (s *Server) consoleUpdateBanner(c *gin.Context) {
 		return
 	}
 	err = s.ads.UpdateCampaign(c.Request.Context(), ads.Campaign{
-		ID:       id,
-		Name:     trimForm(c, "name"),
-		Weight:   atoiForm(c, "weight"),
-		Enabled:  c.PostForm("enabled") != "",
-		StartsAt: starts,
-		EndsAt:   ends,
+		ID:           id,
+		Name:         trimForm(c, "name"),
+		Weight:       atoiForm(c, "weight"),
+		Enabled:      c.PostForm("enabled") != "",
+		StartsAt:     starts,
+		EndsAt:       ends,
+		Urgent:       c.PostForm("urgent") != "",
+		OverrideAll:  colorSetForm(c, "override_all_on", "override_bg", "override_fg", "override_link"),
+		OverrideDark: colorSetForm(c, "override_dark_on", "override_bg_dark", "override_fg_dark", "override_link_dark"),
 	})
 	if err != nil {
 		s.bannerError(c, err, back)
@@ -321,3 +338,29 @@ func atoiForm(c *gin.Context, name string) int {
 	n, _ := strconv.Atoi(trimForm(c, name))
 	return n
 }
+
+// seedColors returns the three colour-input seed values for a campaign's optional
+// override: the stored colours when the set is present, otherwise the given
+// neutral theme tokens (so the native picker starts sensibly and the preview
+// shows the real fallback).
+func seedColors(cs *ads.ColorSet, tokenBg, tokenFg, tokenLink string) (bg, fg, link string) {
+	if cs == nil {
+		return tokenBg, tokenFg, tokenLink
+	}
+	return cs.Bg, cs.Fg, cs.Link
+}
+
+// colorSetForm reads an optional colour override from the form: the on flag gates
+// it (an unchecked set is absent, nil), otherwise the three posted colours are
+// returned for the ads service to validate. The colour inputs are disabled in the
+// browser while the set is off, so they are not posted then.
+func colorSetForm(c *gin.Context, on, bg, fg, link string) *ads.ColorSet {
+	if c.PostForm(on) == "" {
+		return nil
+	}
+	return &ads.ColorSet{
+		Bg:   trimForm(c, bg),
+		Fg:   trimForm(c, fg),
+		Link: trimForm(c, link),
+	}
+}
@@ -61,6 +61,8 @@ func (s *Server) registerConsole(router *gin.Engine) {
 	gm.POST("/users/:id/unblock", s.consoleUnblockUser)
 	gm.POST("/users/:id/grant-role", s.consoleGrantRole)
 	gm.POST("/users/:id/revoke-role", s.consoleRevokeRole)
+	gm.POST("/users/:id/remove-email", s.consoleRemoveEmail)
+	gm.POST("/users/:id/delete", s.consoleDeleteUser)
 	gm.GET("/reasons", s.consoleReasons)
 	gm.POST("/reasons", s.consoleCreateReason)
 	gm.POST("/reasons/:id/update", s.consoleUpdateReason)
@@ -132,8 +134,10 @@ func (s *Server) consoleUsers(c *gin.Context) {
 	page := consolePage(c)
 	filter := account.UserFilter{
 		Robots:         c.Query("kind") == "robots",
+		Deleted:        c.Query("kind") == "deleted",
 		NameMask:       c.Query("name"),
 		ExternalIDMask: c.Query("ext"),
+		EmailExact:     c.Query("email"),
 	}
 	total, _ := s.accounts.CountUsers(ctx, filter)
 	items, err := s.accounts.ListUsers(ctx, filter, adminPageSize, (page-1)*adminPageSize)
@@ -145,28 +149,38 @@ func (s *Server) consoleUsers(c *gin.Context) {
 	if filter.Robots {
 		q.Set("kind", "robots")
 	}
+	if filter.Deleted {
+		q.Set("kind", "deleted")
+	}
 	if strings.TrimSpace(filter.NameMask) != "" {
 		q.Set("name", filter.NameMask)
 	}
 	if strings.TrimSpace(filter.ExternalIDMask) != "" {
 		q.Set("ext", filter.ExternalIDMask)
 	}
+	if strings.TrimSpace(filter.EmailExact) != "" {
+		q.Set("email", filter.EmailExact)
+	}
 	view := adminconsole.UsersView{
 		Pager:  adminconsole.NewPager(page, adminPageSize, total),
-		Robots: filter.Robots, NameMask: filter.NameMask, ExternalIDMask: filter.ExternalIDMask,
+		Robots: filter.Robots, Deleted: filter.Deleted, NameMask: filter.NameMask, ExternalIDMask: filter.ExternalIDMask,
+		EmailExact:  filter.EmailExact,
 		FilterQuery: template.URL(q.Encode()),
 	}
 	ids := make([]uuid.UUID, 0, len(items))
 	for _, it := range items {
 		kind := "registered"
-		if it.IsRobot {
+		switch {
+		case it.IsRobot:
 			kind = "robot"
-		} else if it.IsGuest {
+		case it.IsDeleted:
+			kind = "deleted"
+		case it.IsGuest:
 			kind = "guest"
 		}
 		view.Items = append(view.Items, adminconsole.UserRow{
 			ID: it.ID.String(), DisplayName: it.DisplayName, Kind: kind,
-			Language: it.PreferredLanguage, Guest: it.IsGuest,
+			Language: it.PreferredLanguage, Guest: it.IsGuest, Deleted: it.IsDeleted,
 			FlaggedHighRate: !it.FlaggedHighRateAt.IsZero(), CreatedAt: fmtTime(it.CreatedAt),
 		})
 		ids = append(ids, it.ID)
@@ -356,9 +370,31 @@ func (s *Server) consoleUserDetail(c *gin.Context) {
 	}
 	if ids, err := s.accounts.Identities(ctx, id); err == nil {
 		for _, idn := range ids {
+			if idn.Kind == account.KindEmail {
+				view.HasEmail = true
+			}
 			view.Identities = append(view.Identities, adminconsole.IdentityRow{Kind: idn.Kind, ExternalID: idn.ExternalID, Confirmed: idn.Confirmed, CreatedAt: fmtTime(idn.CreatedAt)})
 		}
 	}
+	if info, err := s.accounts.DeletionInfo(ctx, id); err == nil {
+		if info.LastLoginAt != nil {
+			view.LastLoginAt = fmtTime(*info.LastLoginAt)
+		}
+		view.LastLoginIP = info.LastLoginIP
+		if info.DeletedAt != nil {
+			view.Deleted = true
+			view.DeletedAt = fmtTime(*info.DeletedAt)
+			view.DeletedName = info.DeletedDisplayName
+		}
+	}
+	if rets, err := s.accounts.RetainedIdentities(ctx, id); err == nil {
+		for _, r := range rets {
+			view.Retained = append(view.Retained, adminconsole.RetainedRow{
+				Kind: r.Kind, ExternalID: r.ExternalID, Reason: r.Reason,
+				Confirmed: r.Confirmed, LinkedAt: fmtTime(r.LinkedAt), DetachedAt: fmtTime(r.DetachedAt),
+			})
+		}
+	}
 	if tg, err := s.accounts.IdentityExternalID(ctx, id, account.KindTelegram); err == nil {
 		view.TelegramID = tg
 	}
@@ -951,6 +987,41 @@ func (s *Server) consoleGrantHints(c *gin.Context) {
 	s.renderConsoleMessage(c, "Granted", fmt.Sprintf("added %d hint(s); the wallet is now %d", n, balance), back)
 }

+// consoleRemoveEmail deletes the account's bound email identity (and any pending
+// confirmations), freeing the address. It refuses to remove the account's only
+// identity, which would leave it unreachable.
+func (s *Server) consoleRemoveEmail(c *gin.Context) {
+	id, ok := s.consoleUUID(c, "/_gm/users")
+	if !ok {
+		return
+	}
+	back := "/_gm/users/" + id.String()
+	switch err := s.accounts.RemoveEmailIdentity(c.Request.Context(), id); {
+	case errors.Is(err, account.ErrLastIdentity):
+		s.renderConsoleMessage(c, "Can't remove", "the email is this account's only identity — removing it would leave the account unreachable", back)
+	case err != nil:
+		s.consoleError(c, err)
+	default:
+		s.renderConsoleMessage(c, "Removed", "the email identity was erased and the address freed", back)
+	}
+}
+
+// consoleDeleteUser deletes an account from the console — the operator-initiated equivalent
+// of the in-app deletion (legal retention, not erasure): the account is tombstoned, its
+// credentials journalled + freed, its live surfaces anonymised, and its sessions revoked.
+func (s *Server) consoleDeleteUser(c *gin.Context) {
+	id, ok := s.consoleUUID(c, "/_gm/users")
+	if !ok {
+		return
+	}
+	back := "/_gm/users/" + id.String()
+	if err := s.deleteAccount(c.Request.Context(), id); err != nil {
+		s.consoleError(c, err)
+		return
+	}
+	s.renderConsoleMessage(c, "Deleted", "the account was deleted: its credentials were journalled and freed, its data anonymised, and its sessions revoked", back)
+}
+
 // consoleBlockUser manually blocks an account: it records the suspension (permanent or until a
 // parsed deadline, snapshotting the chosen reason's en/ru text) and forfeits the player's active
 // games, removing them from matchmaking. The block takes effect on the player's next request.
@@ -9,6 +9,7 @@ import (
 	"go.uber.org/zap"

 	"scrabble/backend/internal/account"
+	"scrabble/backend/internal/notify"
 )

 // The /api/v1/internal/sessions/* endpoints are gateway-only: the gateway has
@@ -172,6 +173,7 @@ func (s *Server) handleGuestAuth(c *gin.Context) {
 type emailRequest struct {
 	Email     string `json:"email"`
 	BrowserTZ string `json:"browser_tz"`
+	Language  string `json:"language"`
 }

 // handleEmailRequest issues a login confirm-code to the email. It always reports
@@ -183,7 +185,7 @@ func (s *Server) handleEmailRequest(c *gin.Context) {
 		abortBadRequest(c, "email is required")
 		return
 	}
-	if _, err := s.emails.RequestLoginCode(c.Request.Context(), req.Email, req.BrowserTZ); err != nil {
+	if _, err := s.emails.RequestLoginCode(c.Request.Context(), req.Email, req.BrowserTZ, req.Language); err != nil {
 		s.abortErr(c, err)
 		return
 	}
@@ -211,6 +213,56 @@ func (s *Server) handleEmailLogin(c *gin.Context) {
 	s.mintSession(c, acc)
 }

+// confirmLinkResponse is the outcome of a one-tap deeplink confirmation. For a login,
+// Session carries the freshly minted credential (the deeplink page signs in with it);
+// for a link, Status is "confirmed" or "merge_required" (the app completes the merge).
+type confirmLinkResponse struct {
+	Purpose string           `json:"purpose"`
+	Status  string           `json:"status"`
+	Session *sessionResponse `json:"session,omitempty"`
+}
+
+// handleEmailConfirmLink verifies a one-tap deeplink token. A login mints a session
+// (the deeplink page signs in with it); a link attaches the confirmed email, reporting
+// "merge_required" when the address is owned by another account so the app drives the
+// interactive merge. The token, not a request session, is the authorization — the page
+// need not be signed in.
+func (s *Server) handleEmailConfirmLink(c *gin.Context) {
+	var req tokenRequest
+	if err := c.ShouldBindJSON(&req); err != nil || req.Token == "" {
+		abortBadRequest(c, "token is required")
+		return
+	}
+	res, err := s.emails.ConfirmByToken(c.Request.Context(), req.Token)
+	if err != nil {
+		s.abortErr(c, err)
+		return
+	}
+	if res.IsLogin() {
+		acc, err := s.accounts.GetByID(c.Request.Context(), res.Account)
+		if err != nil {
+			s.abortErr(c, err)
+			return
+		}
+		token, _, err := s.sessions.Create(c.Request.Context(), acc.ID)
+		if err != nil {
+			s.abortErr(c, err)
+			return
+		}
+		sess := sessionResponseFor(token, acc)
+		c.JSON(http.StatusOK, confirmLinkResponse{Purpose: "login", Status: "confirmed", Session: &sess})
+		return
+	}
+	if res.NeedsMerge {
+		c.JSON(http.StatusOK, confirmLinkResponse{Purpose: "link", Status: "merge_required"})
+		return
+	}
+	// A free link attached the email; nudge the account's in-app session(s) to re-fetch
+	// the profile, so a link confirmed in another browser reflects at once.
+	s.notifier.Publish(notify.ProfileChanged(res.Account))
+	c.JSON(http.StatusOK, confirmLinkResponse{Purpose: "link", Status: "confirmed"})
+}
+
 // tokenRequest carries an opaque session token.
 type tokenRequest struct {
 	Token string `json:"token"`
@@ -0,0 +1,131 @@
+package server
+
+import (
+	"context"
+	"net/http"
+	"strings"
+
+	"github.com/gin-gonic/gin"
+	"github.com/google/uuid"
+	"go.uber.org/zap"
+
+	"scrabble/backend/internal/accountdelete"
+	"scrabble/backend/internal/game"
+)
+
+// Account deletion is legal retention, not erasure (docs/ARCHITECTURE.md §9.1): the account
+// row survives as a tombstone while its credentials are journalled + freed, its live
+// surfaces anonymised, and its own social/ephemeral data dropped. Messages are kept. The
+// step-up is a mailed code for an account with a confirmed email, or a typed phrase for a
+// platform-only account (possession-proof is unattainable there, so the phrase is
+// anti-impulse only).
+
+// deletePhrase is the fixed confirmation phrase a no-email account types to delete.
+// Compared case-insensitively; the client localises only the surrounding instruction.
+const deletePhrase = "DELETE"
+
+// deleteRequestResponse tells the client which step-up the account uses.
+type deleteRequestResponse struct {
+	Method string `json:"method"` // "email" | "phrase"
+}
+
+// handleRequestDelete starts account deletion: it mails a delete code to an account with a
+// confirmed email, or reports the typed-phrase path otherwise.
+func (s *Server) handleRequestDelete(c *gin.Context) {
+	uid, ok := userID(c)
+	if !ok {
+		abortBadRequest(c, "missing identity")
+		return
+	}
+	ctx := c.Request.Context()
+	hasEmail, err := s.emails.HasEmail(ctx, uid)
+	if err != nil {
+		s.abortErr(c, err)
+		return
+	}
+	if !hasEmail {
+		c.JSON(http.StatusOK, deleteRequestResponse{Method: "phrase"})
+		return
+	}
+	if err := s.emails.RequestDeleteCode(ctx, uid); err != nil {
+		s.abortErr(c, err)
+		return
+	}
+	c.JSON(http.StatusOK, deleteRequestResponse{Method: "email"})
+}
+
+// deleteConfirmBody carries the step-up proof: a mailed code (email account) or the typed
+// phrase (platform-only account).
+type deleteConfirmBody struct {
+	Code   string `json:"code"`
+	Phrase string `json:"phrase"`
+}
+
+// handleConfirmDelete verifies the step-up and deletes the account.
+func (s *Server) handleConfirmDelete(c *gin.Context) {
+	uid, ok := userID(c)
+	if !ok {
+		abortBadRequest(c, "missing identity")
+		return
+	}
+	var req deleteConfirmBody
+	if err := c.ShouldBindJSON(&req); err != nil {
+		abortBadRequest(c, "invalid request body")
+		return
+	}
+	ctx := c.Request.Context()
+	hasEmail, err := s.emails.HasEmail(ctx, uid)
+	if err != nil {
+		s.abortErr(c, err)
+		return
+	}
+	if hasEmail {
+		if err := s.emails.VerifyDeleteCode(ctx, uid, req.Code); err != nil {
+			s.abortErr(c, err)
+			return
+		}
+	} else if !strings.EqualFold(strings.TrimSpace(req.Phrase), deletePhrase) {
+		abortBadRequest(c, "confirmation phrase does not match")
+		return
+	}
+	if err := s.deleteAccount(ctx, uid); err != nil {
+		s.abortErr(c, err)
+		return
+	}
+	c.JSON(http.StatusOK, okResponse{OK: true})
+}
+
+// deleteAccount runs the deletion orchestration after the step-up passed: it resigns the
+// account's active games (so opponents are not stranded and robot games end cleanly),
+// drops its all-robot games, tombstones + anonymises the account (journalling and freeing
+// its credentials), and revokes its sessions. The tombstone is the point of no return —
+// its failure aborts; the game cleanup and session revocation around it are best-effort.
+func (s *Server) deleteAccount(ctx context.Context, uid uuid.UUID) error {
+	deleter := accountdelete.NewDeleter(s.db)
+	if s.games != nil {
+		if games, err := s.games.ListForAccount(ctx, uid); err == nil {
+			for _, g := range games {
+				if g.Status != game.StatusActive {
+					continue
+				}
+				if _, err := s.games.Resign(ctx, g.ID, uid); err != nil {
+					s.log.Warn("delete: resign game failed", zap.String("game", g.ID.String()), zap.Error(err))
+				}
+			}
+		} else {
+			s.log.Warn("delete: list games failed", zap.Error(err))
+		}
+	}
+	if _, err := deleter.DropAllRobotGames(ctx, uid); err != nil {
+		s.log.Warn("delete: drop all-robot games failed", zap.Error(err))
+	}
+	if err := deleter.AnonymizeAndTombstone(ctx, uid); err != nil {
+		return err
+	}
+	if s.sessions != nil {
+		if err := s.sessions.RevokeAllForAccount(ctx, uid); err != nil {
+			s.log.Warn("delete: revoke sessions failed", zap.Error(err))
+		}
+	}
+	return nil
+}
@@ -0,0 +1,31 @@
+package server
+
+import (
+	"net/http"
+
+	"github.com/gin-gonic/gin"
+
+	"scrabble/backend/internal/engine"
+)
+
+// handleDictBytes streams the raw serialized dictionary for a (variant, version)
+// pair so the client can validate and score moves locally — the local move
+// preview — instead of a network round trip per tile arrangement. It is reached
+// only through the gateway's session-gated /dict route (which resolves the
+// X-User-ID this group requires), and served with a long immutable cache lifetime
+// because a published dictionary version never changes. An unknown variant or a
+// version that is not resident is a 404.
+func (s *Server) handleDictBytes(c *gin.Context) {
+	variant, err := engine.ParseVariant(c.Param("variant"))
+	if err != nil {
+		c.JSON(http.StatusNotFound, gin.H{"error": "unknown variant"})
+		return
+	}
+	data, err := s.games.DictBytes(variant, c.Param("version"))
+	if err != nil {
+		c.JSON(http.StatusNotFound, gin.H{"error": "dictionary not found"})
+		return
+	}
+	c.Header("Cache-Control", "public, max-age=31536000, immutable")
+	c.Data(http.StatusOK, "application/octet-stream", data)
+}
@@ -7,6 +7,7 @@ import (
 	"github.com/gin-gonic/gin"
 	"github.com/google/uuid"

+	"scrabble/backend/internal/account"
 	"scrabble/backend/internal/link"
 )

@@ -33,6 +34,12 @@ type linkTelegramBody struct {
 	ExternalID string `json:"external_id"`
 }

+// linkVKBody carries a gateway-validated VK identity (the trusted vk user id the
+// gateway resolved from the VK ID code exchange).
+type linkVKBody struct {
+	ExternalID string `json:"external_id"`
+}
+
 // linkResultResponse is the unified result of a confirm or merge step. Status is
 // "linked" (bound to the caller), "merge_required" (the identity belongs to another
 // account — the secondary_* fields summarise it for the irreversible confirmation),
@@ -66,6 +73,89 @@ func (s *Server) handleLinkEmailRequest(c *gin.Context) {
 	c.JSON(http.StatusOK, okResponse{OK: true})
 }

+// unlinkBody carries the provider kind to detach.
+type unlinkBody struct {
+	Kind string `json:"kind"`
+}
+
+// handleUnlink detaches a platform identity (telegram or vk) from the caller's
+// account, refusing to remove the last identity (ErrLastIdentity). Email is never
+// unlinked — it is replaced through the change-email flow — so an email kind is
+// rejected. It returns the refreshed profile so the client updates its controls.
+func (s *Server) handleUnlink(c *gin.Context) {
+	uid, ok := userID(c)
+	if !ok {
+		abortBadRequest(c, "missing identity")
+		return
+	}
+	var req unlinkBody
+	if err := c.ShouldBindJSON(&req); err != nil {
+		abortBadRequest(c, "invalid request body")
+		return
+	}
+	if req.Kind != account.KindTelegram && req.Kind != account.KindVK {
+		abortBadRequest(c, "only telegram or vk can be unlinked")
+		return
+	}
+	ctx := c.Request.Context()
+	if err := s.accounts.RemoveIdentity(ctx, uid, req.Kind); err != nil {
+		s.abortErr(c, err)
+		return
+	}
+	acc, err := s.accounts.GetByID(ctx, uid)
+	if err != nil {
+		s.abortErr(c, err)
+		return
+	}
+	r := s.profileResponse(ctx, acc)
+	c.JSON(http.StatusOK, linkResultResponse{Status: "unlinked", Profile: &r})
+}
+
+// handleChangeEmailRequest mails a confirm-code to a new address for an authenticated
+// email change. Like the link request it never signals "taken" up front — a conflict is
+// only revealed (non-disclosingly) at confirm.
+func (s *Server) handleChangeEmailRequest(c *gin.Context) {
+	uid, ok := userID(c)
+	if !ok {
+		abortBadRequest(c, "missing identity")
+		return
+	}
+	var req linkEmailRequestBody
+	if err := c.ShouldBindJSON(&req); err != nil {
+		abortBadRequest(c, "invalid request body")
+		return
+	}
+	if err := s.emails.RequestChangeCode(c.Request.Context(), uid, req.Email); err != nil {
+		s.abortErr(c, err)
+		return
+	}
+	c.JSON(http.StatusOK, okResponse{OK: true})
+}
+
+// handleChangeEmailConfirm verifies the code and atomically switches the account to the
+// new address, returning the refreshed profile. A new address confirmed by another
+// account is refused (ErrEmailTaken → the non-disclosing message), never merged.
+func (s *Server) handleChangeEmailConfirm(c *gin.Context) {
+	uid, ok := userID(c)
+	if !ok {
+		abortBadRequest(c, "missing identity")
+		return
+	}
+	var req linkEmailConfirmBody
+	if err := c.ShouldBindJSON(&req); err != nil {
+		abortBadRequest(c, "invalid request body")
+		return
+	}
+	ctx := c.Request.Context()
+	acc, err := s.emails.ConfirmChange(ctx, uid, req.Email, req.Code)
+	if err != nil {
+		s.abortErr(c, err)
+		return
+	}
+	r := s.profileResponse(ctx, acc)
+	c.JSON(http.StatusOK, linkResultResponse{Status: "changed", Profile: &r})
+}
+
 // handleLinkEmailConfirm verifies the code and binds a free email or reports a
 // required merge.
 func (s *Server) handleLinkEmailConfirm(c *gin.Context) {
@@ -149,6 +239,48 @@ func (s *Server) handleLinkTelegramMerge(c *gin.Context) {
 	c.JSON(http.StatusOK, s.mergeResultResponse(c, res))
 }

+// handleLinkVK attaches a gateway-validated VK identity to the caller or reports a
+// required merge.
+func (s *Server) handleLinkVK(c *gin.Context) {
+	uid, ok := userID(c)
+	if !ok {
+		abortBadRequest(c, "missing identity")
+		return
+	}
+	var req linkVKBody
+	if err := c.ShouldBindJSON(&req); err != nil || req.ExternalID == "" {
+		abortBadRequest(c, "missing external_id")
+		return
+	}
+	res, err := s.links.ConfirmVK(c.Request.Context(), uid, req.ExternalID)
+	if err != nil {
+		s.abortErr(c, err)
+		return
+	}
+	c.JSON(http.StatusOK, s.confirmResultResponse(c, uid, res))
+}
+
+// handleLinkVKMerge merges the account owning a gateway-validated VK identity into
+// the caller's.
+func (s *Server) handleLinkVKMerge(c *gin.Context) {
+	uid, ok := userID(c)
+	if !ok {
+		abortBadRequest(c, "missing identity")
+		return
+	}
+	var req linkVKBody
+	if err := c.ShouldBindJSON(&req); err != nil || req.ExternalID == "" {
+		abortBadRequest(c, "missing external_id")
+		return
+	}
+	res, err := s.links.MergeVK(c.Request.Context(), uid, req.ExternalID)
+	if err != nil {
+		s.abortErr(c, err)
+		return
+	}
+	c.JSON(http.StatusOK, s.mergeResultResponse(c, res))
+}
+
 // confirmResultResponse renders a confirm step: a merge preview (secondary summary)
 // or a completed link (the active account's refreshed profile).
 func (s *Server) confirmResultResponse(c *gin.Context, activeID uuid.UUID, res link.ConfirmResult) linkResultResponse {
@@ -25,6 +25,10 @@ func (s *Server) handleProfile(c *gin.Context) {
 		s.abortErr(c, err)
 		return
 	}
+	// The SPA fetches the profile once per cold app-load, so stamp the account's last
+	// login time and client IP here (throttled to at most once an hour). Best-effort: it
+	// feeds the deletion dossier, never blocks the profile read.
+	_ = s.accounts.StampLastLogin(c.Request.Context(), uid, clientIP(c))
 	c.JSON(http.StatusOK, s.profileResponse(c.Request.Context(), acc))
 }

@@ -29,6 +29,7 @@ import (
 	"scrabble/backend/internal/lobby"
 	"scrabble/backend/internal/notify"
 	"scrabble/backend/internal/ratewatch"
+	"scrabble/backend/internal/render"
 	"scrabble/backend/internal/session"
 	"scrabble/backend/internal/social"
 	"scrabble/backend/internal/telemetry"
@@ -96,6 +97,12 @@ type Deps struct {
 	// signal the banner/hint/role console actions emit. A nil Notifier discards
 	// them (notify.Nop).
 	Notifier notify.Publisher
+	// ExportSignKey signs the finished-game export download URLs (export.go). An
+	// empty key leaves the export-URL endpoints answering 503/404.
+	ExportSignKey string
+	// Renderer is the image-render sidecar client for the PNG export artifact. A
+	// nil Renderer makes the PNG download answer 404 (the GCG artifact still works).
+	Renderer *render.Client
 }

 // Server owns the gin engine, the underlying HTTP server and the readiness
@@ -124,6 +131,8 @@ type Server struct {
 	ads         *ads.Service
 	notifier    notify.Publisher
 	console     *adminconsole.Renderer
+	exportKey   []byte
+	renderer    *render.Client

 	public   *gin.RouterGroup
 	user     *gin.RouterGroup
@@ -173,8 +182,12 @@ func New(addr string, deps Deps) *Server {
 		banview:       deps.BanView,
 		ads:           deps.Ads,
 		notifier:      notifier,
+		renderer:      deps.Renderer,
 		http:          &http.Server{Addr: addr, Handler: engine},
 	}
+	if deps.ExportSignKey != "" {
+		s.exportKey = []byte(deps.ExportSignKey)
+	}
 	s.registerProbes(engine)
 	s.registerAPIGroups(engine)
 	s.registerRoutes()
@@ -1,6 +1,10 @@
 # Environment for deploy/docker-compose.yml. The CI deploy job (ci.yaml) maps the
 # Gitea TEST_-prefixed secrets/variables onto these unprefixed names; the prod
-# deploy maps the PROD_-prefixed set the same way. Copy to deploy/.env for a local run.
+# deploy maps the PROD_-prefixed set the same way. Values that are identical on every
+# contour (DICT_VERSION, SMTP_RELAY_HOST/PORT/TLS/USER/PASS, GRAFANA_SMTP_PORT,
+# VITE_VK_APP_LINK/ID, the two VK secrets) live as ONE unprefixed Gitea entry, and the
+# deploy derives TELEGRAM_MINIAPP_URL / GRAFANA_ROOT_URL / VITE_VK_ID_REDIRECT_URL from
+# PUBLIC_BASE_URL. Copy to deploy/.env for a local run (set the derived ones directly).
 #
 # Full reference (required vs optional, defaults, secret-vs-variable): deploy/README.md.

@@ -15,12 +19,48 @@ POSTGRES_PASSWORD=change-me            # required
 # boot the dawg-data volume preserves versions uploaded through the admin console and
 # the active version lives in the DB. On a live volume a changed value is ignored (the
 # recorded .seed_version marker wins — the seed-drift guard); change a running
-# contour's dictionary through /_gm/dictionary (ARCHITECTURE.md §5).
-DICT_VERSION=v1.3.0
+# contour's dictionary through /_gm/dictionary (ARCHITECTURE.md §5). One shared Gitea
+# variable (DICT_VERSION) seeds both contours + pins the CI test suite.
+DICT_VERSION=v1.3.1

 # --- Logging ----------------------------------------------------------------
 LOG_LEVEL=info

+# --- Finished-game export ----------------------------------------------------
+# HMAC key signing the public export download URLs (/dl/*). Required; generate a
+# real contour value with `openssl rand -base64 32` (Gitea TEST_/PROD_EXPORT_SIGN_KEY).
+EXPORT_SIGN_KEY=dev-export-sign-key
+
+# --- Transactional email (Selectel relay) -----------------------------------
+# Confirm-code email via the shared Selectel relay (one relay for every contour;
+# limit 100 msgs / 5 min). Empty SMTP_RELAY_HOST makes the backend log codes instead
+# of sending (dev). Port 465 = implicit TLS, else STARTTLS; no client cert is needed.
+# TLS is implicit on port 465 and STARTTLS otherwise, unless SMTP_RELAY_TLS forces it
+# (ssl|starttls) — required for Selectel's non-standard ports (1127 = SSL, 1126 =
+# STARTTLS). FROM must use the prod domain (Selectel only accepts the verified sender
+# domain), so it is the same on every contour; a display name is fine
+# (`"Игра Эрудит" <no-reply@erudit-game.ru>`). PUBLIC_BASE_URL is the canonical https
+# origin for links in the email — the contour's own public URL. Gitea
+# TEST_/PROD_SMTP_RELAY_* + TEST_/PROD_PUBLIC_BASE_URL.
+SMTP_RELAY_HOST=
+SMTP_RELAY_PORT=465
+SMTP_RELAY_TLS=                        # empty = auto by port; ssl | starttls to force
+SMTP_RELAY_USER=                       # secret
+SMTP_RELAY_PASS=                       # secret
+SMTP_RELAY_FROM=no-reply@erudit-game.ru
+PUBLIC_BASE_URL=                       # required when SMTP_RELAY_HOST is set (e.g. https://erudit-game.ru)
+
+# Operator alerts (email). The backend emails the admin on new feedback / word complaints
+# (coalesced), and Grafana emails infra alerts. Distinct senders; recipients may be several
+# comma-separated addresses. Grafana reuses SMTP_RELAY_HOST/USER/PASS but dials the STARTTLS
+# port (it can't do the backend's implicit TLS), GRAFANA_SMTP_PORT. All empty = off.
+SMTP_RELAY_ADMIN_FROM=                 # backend admin-alert From (e.g. alerts@erudit-game.ru)
+ADMIN_EMAIL=                           # backend admin-alert recipient(s), comma-separated
+SMTP_RELAY_SERVICE_FROM=               # Grafana alert From; the deploy derives a bare address for Grafana (it rejects "Name" <addr>)
+SERVICE_EMAIL=                         # Grafana alert recipient(s), comma-separated
+GRAFANA_SMTP_PORT=                     # Grafana STARTTLS port on SMTP_RELAY_HOST (Selectel: 1126)
+GF_SMTP_ENABLED=false                  # set true to enable Grafana alert emails
+
 # --- Edge / caddy -----------------------------------------------------------
 # Test: ":80" (the host caddy terminates TLS and forwards to scrabble:80 on the
 # external `edge` network). Prod: a domain so caddy does its own ACME.
@@ -32,10 +72,13 @@ GM_BASICAUTH_HASH=                     # required; `caddy hash-password` bcrypt
 VITE_TELEGRAM_BOT_ID=
 VITE_TELEGRAM_LINK=                                 # friend-invite Mini App link (full URL, e.g. https://t.me/<bot>/<app>)
 VITE_TELEGRAM_GAME_CHANNEL_NAME=                    # landing "Play in Telegram" link, the bot's game channel
+VITE_VK_APP_LINK=                                   # landing "Play on VK" link (full URL, https://vk.com/app<id>)
+VITE_VK_APP_ID=                                     # VK ID "Web" app id (client_id) for VK web-login linking; also the gateway's GATEWAY_VK_ID_APP_ID
+VITE_VK_ID_REDIRECT_URL=                            # VK ID trusted redirect URL (e.g. https://erudit-game.ru/app/); also the gateway's exchange redirect_uri. Deploy derives it as PUBLIC_BASE_URL + /app/
 VITE_GATEWAY_URL=

 # --- Grafana ----------------------------------------------------------------
-GRAFANA_ROOT_URL=/_gm/grafana/         # set the full https URL behind a real domain
+GRAFANA_ROOT_URL=/_gm/grafana/         # deploy derives PUBLIC_BASE_URL + /_gm/grafana/; set the full https URL for a local run
 GRAFANA_ADMIN_PASSWORD=admin

 # --- Telegram validator + bot -----------------------------------------------
@@ -52,7 +95,7 @@ TELEGRAM_PROMO_BOT_TOKEN=             # optional standalone promo bot token; emp
 TELEGRAM_BOT_USERNAME=               # main bot @username without the @ (promo message); required when the promo token is set
 TELEGRAM_BOT_LINK=                    # main bot Mini App link for the promo button (reuse VITE_TELEGRAM_LINK); required when the promo token is set
 TELEGRAM_PROMO_START_PARAM=           # promo button startapp payload — a variant-seed deep link (default verudit_ru-scrabble_en) adding English Scrabble for new users; empty forwards the user's /start payload
-TELEGRAM_MINIAPP_URL=                  # required
+TELEGRAM_MINIAPP_URL=                  # required; deploy derives it as PUBLIC_BASE_URL + /telegram/
 TELEGRAM_TEST_ENV=false
 TELEGRAM_API_BASE_URL=

@@ -61,3 +104,14 @@ TELEGRAM_API_BASE_URL=
 # launch-parameter signature in-process under it (a pure offline HMAC, no VK API call).
 # Empty disables the VK auth path (auth.vk). Set from the Gitea TEST_/PROD_ secret.
 GATEWAY_VK_APP_SECRET=
+# VK ID web login (browser VK-identity linking) — a SEPARATE VK "Web" app: the gateway runs
+# the confidential OAuth 2.1 code exchange under this protected key. The app id + redirect URL
+# come from VITE_VK_APP_ID / VITE_VK_ID_REDIRECT_URL above. All three empty disables link.vk.*.
+GATEWAY_VK_ID_CLIENT_SECRET=
+
+# --- Gateway anti-abuse ------------------------------------------------------
+# Planted honeytoken bearer value: any request presenting it is flagged — a 24h IP ban
+# where the IP ban is on (prod), logs + a ban metric otherwise (test). Plant the value
+# somewhere an attacker would find it; empty disables the trap. Gitea
+# TEST_/PROD_GATEWAY_HONEYTOKEN (secret).
+GATEWAY_HONEYTOKEN=
@@ -16,6 +16,7 @@ operational reference for **every environment variable**.
 | `landing` | built (`gateway/Dockerfile`, target `landing`) | Static landing page at `/` (caddy:2-alpine + the shared Vite build, `deploy/landing/Caddyfile`); absorbs stray public paths. |
 | `backend` | built (`backend/Dockerfile`) | Domain service; bakes in the DAWG dictionaries; runs migrations at boot. |
 | `postgres` | `postgres:17-alpine` | Database (named volume, `pg_isready` healthcheck). |
+| `renderer` | built (`renderer/Dockerfile`) | Finished-game image-render sidecar (Node + skia-canvas running the shared `ui/src/lib/gameimage.ts`); internal-only HTTP at `renderer:8090`, called by the backend for the PNG export artifact. |
 | `validator` | built (`platform/telegram/Dockerfile`, target `validator`) | Telegram HMAC validator (no VPN, no Bot API); internal gRPC at `validator:9091`. Game login depends only on this. |
 | `vpn` + `bot` | sidecar + built (`platform/telegram/Dockerfile`, target `bot`) | Telegram bot, gated to the **`telegram-local`** profile; egresses through the AmneziaWG sidecar and dials the gateway bot-link (mTLS) at `gateway:9443`. The test contour activates the profile; the prod **main** host omits it and runs the bot standalone on its **own host** (`docker-compose.bot.yml`, no VPN — native Bot API egress). |
 | `otelcol` | `otel/opentelemetry-collector-contrib` | OTLP/gRPC `:4317` → Prometheus scrape (`:9464`) + Tempo. |
@@ -45,6 +46,18 @@ runs `docker compose up -d --build` on the runner host. The prod deploy maps the
 **`PROD_`** set the same way. So a Gitea secret named `TEST_POSTGRES_PASSWORD`
 feeds the compose's `POSTGRES_PASSWORD`, etc.

+Three naming classes in Gitea:
+- **Per-contour** (`TEST_`/`PROD_<NAME>`) — values that differ between the contours
+  (bots, hosts, public origin, log level, email senders): the common case below.
+- **Shared** (one unprefixed `<NAME>`, no prefix) — values identical on every contour,
+  stored once: `DICT_VERSION`, `SMTP_RELAY_HOST`/`PORT`/`TLS`/`USER`/`PASS`,
+  `GRAFANA_SMTP_PORT`, `VITE_VK_APP_LINK`, `VITE_VK_APP_ID`, `GATEWAY_VK_APP_SECRET`,
+  `GATEWAY_VK_ID_CLIENT_SECRET` (one Selectel relay + one pair of VK apps for all contours).
+- **Derived** — not stored at all; the deploy computes them from `PUBLIC_BASE_URL`
+  (`deploy/write-prod-env.sh`, and the `ci.yaml` deploy step): `TELEGRAM_MINIAPP_URL`
+  (`+ /telegram/`), `GRAFANA_ROOT_URL` (`+ /_gm/grafana/`), `VITE_VK_ID_REDIRECT_URL`
+  (`+ /app/`). Set them directly only for a local `.env` run.
+
 The deploy job also **seeds the config files** (`caddy`, `otelcol`, `prometheus`,
 `tempo`, `grafana`) to a stable host path (`$HOME/.scrabble-deploy`) and sets
 `SCRABBLE_CONFIG_DIR` to it before `up`. The runner's checkout is an ephemeral act
@@ -61,7 +74,8 @@ compose binds from this directory.
 | --- | --- | --- |
 | `POSTGRES_PASSWORD` | secret | Postgres password (also embedded in `BACKEND_POSTGRES_DSN`). |
 | `GM_BASICAUTH_HASH` | secret | bcrypt hash gating `/_gm` (admin console + Grafana). Generate with `docker run --rm caddy:2-alpine caddy hash-password --plaintext '<pw>'`. |
-| `TELEGRAM_MINIAPP_URL` | variable | The Mini App URL the bot hands out in deep links / buttons. |
+| `TELEGRAM_MINIAPP_URL` | derived | The Mini App URL the bot hands out in deep links / buttons. The deploy derives `PUBLIC_BASE_URL + /telegram/`; set it directly only for a local run (compose still `:?`-requires it). |
+| `EXPORT_SIGN_KEY` | secret | HMAC key signing the public finished-game export download URLs (`/dl/*`). Generate with `openssl rand -base64 32`. |

 **Plus the bot token** — `TELEGRAM_BOT_TOKEN` (secret), shared by the validator (HMAC
 secret) and the bot (Bot API). It defaults to empty in compose, but both **fail at
@@ -80,11 +94,11 @@ without it Docker's resolver handles `otelcol`, `gateway` and `api.telegram.org`
 | --- | --- | --- | --- |
 | `POSTGRES_DB` | variable | `scrabble` | Database name. |
 | `POSTGRES_USER` | variable | `scrabble` | Database user. |
-| `DICT_VERSION` | variable | `v1.3.0` | `scrabble-dictionary` release tag baked into the backend image as the **seed for a fresh volume** (build-arg). A live contour changes dictionary through the admin console, not this; on a seeded volume a changed value is ignored (the recorded `.seed_version` marker wins — the seed-drift guard, ARCHITECTURE.md §5). Set per contour as `TEST_`/`PROD_DICT_VERSION`. |
+| `DICT_VERSION` | variable (shared) | `v1.3.1` | `scrabble-dictionary` release tag baked into the backend image as the **seed for a fresh volume** (build-arg). A live contour changes dictionary through the admin console, not this; on a seeded volume a changed value is ignored (the recorded `.seed_version` marker wins — the seed-drift guard, ARCHITECTURE.md §5). One shared unprefixed Gitea variable seeds both contours and pins the CI test suite. |
 | `LOG_LEVEL` | variable | `info` | Shared log level for backend / gateway / validator / bot (`debug\|info\|warn\|error`). |
 | `CADDY_SITE_ADDRESS` | variable | `:80` | Caddy site address. Test: `:80` (host caddy terminates TLS). Prod: a domain, so caddy does its own ACME. |
 | `GM_BASICAUTH_USER` | variable | `gm` | Username for the `/_gm` Basic-Auth. |
-| `GRAFANA_ROOT_URL` | variable | `/_gm/grafana/` | Grafana root URL (sub-path serving). Set the full `https://<domain>/_gm/grafana/` behind a real domain. |
+| `GRAFANA_ROOT_URL` | derived | `/_gm/grafana/` | Grafana root URL (sub-path serving). The deploy derives `PUBLIC_BASE_URL + /_gm/grafana/`; set the full `https://<domain>/_gm/grafana/` only for a local run. |
 | `GRAFANA_ADMIN_PASSWORD` | secret | `admin` | Grafana admin password. Low impact (the login form is disabled, access is anonymous-admin behind caddy) but set it anyway. |
 | `TELEGRAM_GAME_CHANNEL_ID` | variable | _(empty)_ | The bot's game-channel id; empty/`0` disables channel posts. |
 | `TELEGRAM_TEST_ENV` | _pinned_ | `false` | `true` routes the bot through Telegram's test environment (`.../bot<token>/test/METHOD`). **The CI test contour pins this to `true` in `ci.yaml`** (the contour is the test environment) — it is not a Gitea variable. Set it in `.env` for a local run; prod leaves it `false`. |
@@ -92,9 +106,28 @@ without it Docker's resolver handles `otelcol`, `gateway` and `api.telegram.org`
 | `VITE_TELEGRAM_BOT_ID` | variable | _(empty)_ | UI build-arg: numeric bot id for the web Login Widget. |
 | `VITE_TELEGRAM_LINK` | variable | _(empty)_ | UI build-arg: friend-invite Mini App link (full URL, `https://t.me/<bot>/<app>` — `<app>` is the Mini App short name from BotFather). |
 | `VITE_TELEGRAM_GAME_CHANNEL_NAME` | variable | _(empty)_ | UI build-arg: the landing "Play in Telegram" link, the bot's game channel (e.g. `https://t.me/Erudit_Game`). |
+| `VITE_VK_APP_LINK` | variable (shared) | _(empty)_ | UI build-arg: the landing "Play on VK" link, the VK Mini App (full URL, `https://vk.com/app<id>`). One VK Mini App for all contours. |
+| `VITE_VK_APP_ID` | variable (shared) | _(empty)_ | VK ID "Web" app id (`client_id`) for VK web-login linking. Baked into the SPA authorize URL and reused as the gateway's `GATEWAY_VK_ID_APP_ID`. Empty disables the `link.vk.*` ops. One VK ID "Web" app for all contours. |
+| `VITE_VK_ID_REDIRECT_URL` | derived | _(empty)_ | VK ID trusted redirect URL — must match the app's registered redirect exactly. The deploy derives `PUBLIC_BASE_URL + /app/` (used by the SPA and as the gateway's exchange `redirect_uri`); set it only for a local run. |
+| `GATEWAY_VK_APP_SECRET` | secret (shared) | _(empty)_ | The VK Mini App's protected key (`client_secret`): the gateway verifies the launch-parameter signature in-process under it (offline HMAC, no VK API call). Empty disables the VK auth path (`auth.vk`). One VK Mini App for all contours. |
+| `GATEWAY_VK_ID_CLIENT_SECRET` | secret (shared) | _(empty)_ | The VK ID "Web" app's protected key (`client_secret`) for the gateway's server-side confidential code exchange. A SEPARATE VK app from `GATEWAY_VK_APP_SECRET` (the Mini App). One VK ID "Web" app for all contours. |
+| `GATEWAY_HONEYTOKEN` | secret | _(empty)_ | Planted honeytoken bearer value: presenting it earns a 24h IP ban + a high-severity alarm where the IP ban is on (prod), or logs + a `gateway_abuse_banned_total{reason="honeytoken"}` metric (test, ban off). Plant the value somewhere an attacker would find it; empty disables the trap. Per-contour `TEST_`/`PROD_GATEWAY_HONEYTOKEN`. |
 | `VITE_GATEWAY_URL` | variable | _(empty)_ | UI build-arg: gateway origin; empty = same-origin (the usual single-origin deploy). |
+| `SMTP_RELAY_HOST` | variable (shared) | _(empty)_ | Selectel SMTP relay host for confirm-code email. Empty leaves the backend on the log mailer (email disabled) — the contour still boots. One relay for every contour (limit 100 msgs / 5 min). |
+| `SMTP_RELAY_PORT` | variable (shared) | `465` | Relay port. No client certificate is needed (the server cert is validated against the system roots). |
+| `SMTP_RELAY_TLS` | variable (shared) | _(empty)_ | Transport security: `ssl` (implicit TLS) or `starttls`. Empty derives it from the port (implicit on `465`, STARTTLS otherwise); required for a relay on a non-standard port (e.g. Selectel's `1127` = SSL, `1126` = STARTTLS). |
+| `SMTP_RELAY_USER` | secret (shared) | _(empty)_ | Relay SMTP AUTH username. |
+| `SMTP_RELAY_PASS` | secret (shared) | _(empty)_ | Relay SMTP AUTH password. |
+| `SMTP_RELAY_FROM` | variable | `no-reply@localhost` | Sender address. **Must use the prod domain** (`no-reply@erudit-game.ru`) — Selectel only accepts the verified sender domain — so it is the same on every contour. |
+| `PUBLIC_BASE_URL` | variable | _(empty)_ | Canonical public https origin for links in the email (the contour's own URL, e.g. `https://erudit-game.ru`). **Required by the backend whenever `SMTP_RELAY_HOST` is set** — it is never derived from a request Host header (anti-injection). |
+| `SMTP_RELAY_ADMIN_FROM` | variable | _(empty)_ | Backend operator-alert sender (new feedback / word complaints), distinct from the confirm-code From. Empty (with `ADMIN_EMAIL`) disables the alert worker. |
+| `ADMIN_EMAIL` | variable | _(empty)_ | Backend operator-alert recipient(s); several comma-separated addresses allowed. |
+| `SMTP_RELAY_SERVICE_FROM` | variable | _(empty)_ | Grafana infra-alert sender address. |
+| `SERVICE_EMAIL` | variable | _(empty)_ | Grafana infra-alert recipient(s); comma-separated allowed (read by the provisioned contact point via `$__env{SERVICE_EMAIL}`). |
+| `GRAFANA_SMTP_PORT` | variable (shared) | _(empty)_ | STARTTLS port Grafana dials on `SMTP_RELAY_HOST` (its client can't do the backend's implicit TLS), e.g. Selectel's `1126`. Reuses `SMTP_RELAY_HOST`/`USER`/`PASS`. |
+| `GF_SMTP_ENABLED` | variable | `false` | Set `true` to enable Grafana alert emails. |

-The five `VITE_*` are **build-args** baked into the gateway and landing images at
+The six `VITE_*` are **build-args** baked into the gateway and landing images at
 build time (both targets share one UI build stage — keep the args identical so it is
 built once), so changing them requires a rebuild (`--build`), not just a restart.

@@ -105,7 +138,8 @@ at each other on the `internal` network — listed here so they are not mistaken
 missing config: `BACKEND_POSTGRES_DSN` (→ `postgres`, `search_path=backend`),
 `GATEWAY_BACKEND_HTTP_URL`/`_GRPC_ADDR` (→ `backend`),
 `GATEWAY_VALIDATOR_ADDR` (→ `validator:9091`), `BACKEND_CONNECTOR_ADDR` (→ the gateway
-bot-link relay `gateway:9092`), the bot's `TELEGRAM_GATEWAY_ADDR` (→ `gateway:9443`,
+bot-link relay `gateway:9092`), `BACKEND_RENDERER_URL` (→ `renderer:8090`, the image-render
+sidecar), the bot's `TELEGRAM_GATEWAY_ADDR` (→ `gateway:9443`,
 mTLS) with the `GATEWAY_BOTLINK_*` / `TELEGRAM_BOTLINK_*` cert paths under `/certs` (the
 mTLS material is generated by `deploy/gen-certs.sh`, gitignored, regenerated each
 deploy), and all services' `*_OTEL_*_EXPORTER=otlp` →
@@ -121,14 +155,13 @@ intentionally **unset** — caddy owns `/_gm` in the contour.

 The dictionary ships as a versioned **release artifact** (`scrabble-dawg-vX.Y.Z.tar.gz`) from
 [`scrabble-dictionary`](https://gitea.iliadenisov.ru/developer/scrabble-dictionary). The tag is
-a build-time input with **no default** in the images, so it is set in exactly two places to
-move the whole stack — change both to a new release:
+a build-time input with **no default** in the images. It is a single Gitea repo variable —
+**`DICT_VERSION`** (unprefixed, shared across contours) — so a release bump is **one edit**:

-1. **CI tests** — `.gitea/workflows/ci.yaml` `env.DICT_VERSION` (the unit/integration jobs
-   download that dawg).
-2. **Deploy seed** — the Gitea repo variables `TEST_DICT_VERSION` / `PROD_DICT_VERSION` (the tag
-   the deploy bakes into a **fresh** volume's image; the deploy job feeds it to `compose` as
-   `DICT_VERSION`).
+- the CI test jobs read it via `.gitea/workflows/ci.yaml`'s top-level
+  `env.DICT_VERSION: ${{ vars.DICT_VERSION }}` (the unit/integration jobs download that dawg), and
+- both deploy jobs feed the same variable to `compose` as the `DICT_VERSION` build-arg that
+  bakes a **fresh** volume's seed.

 For local builds set `DICT_VERSION` in `deploy/.env` (template: `.env.example`); a bare
 `docker build` needs `--build-arg DICT_VERSION=vX.Y.Z`. The Dockerfiles and `compose` carry no
@@ -157,6 +190,16 @@ public site. After `master` is green this workflow is the **only** thing that to
 prod — nothing auto-deploys there. It runs four visible jobs: **build → deploy-main →
 deploy-bot → verify** (the per-service rolling shows in the deploy-main log).

+**Maintenance page.** During the roll (and any migration window) `prod-deploy.sh` raises a
+flag the edge caddy serves a static 503 "технические работы" page from
+(`deploy/caddy/maintenance.html`), for the user-facing routes only — `/_gm` (Grafana) stays
+reachable. The flag is cleared on any exit (success, a health failure + rollback, or an
+error) by a shell trap, so it can never stick on. It arms from this feature's own deploy
+onward (the caddy carrying the gate must be live first). This is **not** a zero-downtime
+deploy — the backend is a single stateful instance (in-memory game state + push hub, no
+Redis), so its swap still blips (clients auto-reconnect the live stream); the page just
+makes the window graceful instead of raw 502s.
+
 **Versioning.** Each release is a git tag `vX.Y.Z` on `master`; the deploy stamps
 `git describe --tags` into every image tag, every binary (`-ldflags` → `pkg/version` →
 the `service.version` telemetry attribute) and the SPA About screen. Tag the release
@@ -189,16 +232,31 @@ together with the fresh CA.
 **Sizing / monitoring:** the main host launches undersized (2 vCPU / 1.9 GiB); the prod
 overlay trims limits + `GOMAXPROCS=2` + 7d Prometheus retention, and `node_exporter` feeds
 host memory to Grafana (`/_gm/grafana/`). Watch host memory and resize at Selectel when
-players arrive.
+players arrive. The per-container memory caps are enforced (Compose v2 → cgroup), so no one
+service can eat all RAM, but they **overcommit** the host (~2.8 GiB of caps vs 1.9 GiB) — a
+**1 GiB swap file** (Ansible `common` role, `swap_size`, `vm.swappiness=10`) cushions a
+simultaneous spike into swap instead of the kernel OOM-killer. The `host_mem_low` Grafana
+alert fires under 10% available.

-**`PROD_` Gitea set** (mirrors `TEST_`, mapped onto the unprefixed names above) — secrets:
+**Shared Gitea set** (one unprefixed entry each, used by every contour) — secrets:
+`GATEWAY_VK_APP_SECRET, GATEWAY_VK_ID_CLIENT_SECRET, SMTP_RELAY_USER, SMTP_RELAY_PASS`;
+variables: `DICT_VERSION, SMTP_RELAY_HOST, SMTP_RELAY_PORT, SMTP_RELAY_TLS, GRAFANA_SMTP_PORT,
+VITE_VK_APP_LINK, VITE_VK_APP_ID`. **Derived from `PUBLIC_BASE_URL` at deploy** (not stored):
+`TELEGRAM_MINIAPP_URL, GRAFANA_ROOT_URL, VITE_VK_ID_REDIRECT_URL`.
+
+**`PROD_` Gitea set** (per-contour, mirrors `TEST_`, mapped onto the unprefixed names above)
+— secrets:
 `PROD_{POSTGRES_PASSWORD, GM_BASICAUTH_HASH, GRAFANA_ADMIN_PASSWORD, TELEGRAM_BOT_TOKEN,
-TELEGRAM_PROMO_BOT_TOKEN, REGISTRY_PASSWORD, SSH_KEY, SSH_KNOWN_HOSTS, BOTLINK_CA,
-BOTLINK_GATEWAY_CERT, BOTLINK_GATEWAY_KEY, BOTLINK_BOT_CERT, BOTLINK_BOT_KEY}`; variables:
-`PROD_{REGISTRY_USER, MAIN_HOST, TG_HOST, CADDY_SITE_ADDRESS, GM_BASICAUTH_USER,
-GRAFANA_ROOT_URL, LOG_LEVEL, DICT_VERSION, TELEGRAM_MINIAPP_URL, TELEGRAM_GAME_CHANNEL_ID,
-TELEGRAM_CHAT_ID, TELEGRAM_BOT_USERNAME, VITE_TELEGRAM_BOT_ID, VITE_TELEGRAM_LINK,
-VITE_TELEGRAM_GAME_CHANNEL_NAME}`.
+TELEGRAM_PROMO_BOT_TOKEN, EXPORT_SIGN_KEY, GATEWAY_HONEYTOKEN, REGISTRY_PASSWORD, SSH_KEY,
+SSH_KNOWN_HOSTS, BOTLINK_CA, BOTLINK_GATEWAY_CERT, BOTLINK_GATEWAY_KEY, BOTLINK_BOT_CERT,
+BOTLINK_BOT_KEY}`; variables:
+`PROD_{REGISTRY_USER, MAIN_HOST, TG_HOST, CADDY_SITE_ADDRESS, GM_BASICAUTH_USER, LOG_LEVEL,
+TELEGRAM_GAME_CHANNEL_ID, TELEGRAM_CHAT_ID, TELEGRAM_SUPPORT_CHAT_ID, TELEGRAM_BOT_USERNAME,
+VITE_TELEGRAM_BOT_ID, VITE_TELEGRAM_LINK, VITE_TELEGRAM_GAME_CHANNEL_NAME, SMTP_RELAY_FROM,
+PUBLIC_BASE_URL, SMTP_RELAY_ADMIN_FROM, ADMIN_EMAIL, SMTP_RELAY_SERVICE_FROM, SERVICE_EMAIL,
+GF_SMTP_ENABLED}`. The test contour uses the same names under `TEST_`, minus the prod-only
+infra (`MAIN_HOST`/`TG_HOST`/`REGISTRY_*`/`SSH_*`/`BOTLINK_*`, which the test deploy generates
+or runs locally) and plus `TEST_AWG_CONF` (the bot's VPN egress).

 ## Host-side setup (outside this repo)

@@ -19,3 +19,11 @@ scrabble_base_dir: /opt/scrabble
 # the host's own containers (and any ad-hoc runs) rotate identically.
 docker_log_max_size: "10m"
 docker_log_max_file: "3"
+
+# Swap file as an OOM cushion. The per-container memory caps (docker-compose.prod.yml)
+# sum to more than the tight main host's RAM (2 vCPU / 1.9 GiB), so a simultaneous
+# spike could otherwise hit the kernel OOM-killer and it might pick postgres. A small
+# swap absorbs the overshoot; swappiness stays low so swap is a cushion, not a hot
+# path (a slow service beats a killed one). Set swap_size to "0" to skip provisioning.
+swap_size: "1G"
+swap_swappiness: 10
@@ -150,6 +150,57 @@
    enabled: true
    state: started

+# --- Swap file (OOM cushion) ---------------------------------------------------
+# The prod main host is tight (1.9 GiB) and the per-container memory caps
+# (docker-compose.prod.yml) sum to more than RAM, so a simultaneous spike could hit
+# the kernel OOM-killer (which might pick postgres). A small swap absorbs the
+# overshoot. Idempotent; skipped when swap_size == "0". Builtin-only (no ansible.posix).
+
+- name: Check whether the swap file is already active
+  ansible.builtin.command: swapon --show=NAME --noheadings
+  register: swap_active
+  changed_when: false
+  when: swap_size != "0"
+
+- name: Allocate the swap file
+  ansible.builtin.command:
+    cmd: "fallocate -l {{ swap_size }} /swapfile"
+    creates: /swapfile
+  when: swap_size != "0" and '/swapfile' not in swap_active.stdout
+
+- name: Secure the swap file (0600)
+  ansible.builtin.file:
+    path: /swapfile
+    owner: root
+    group: root
+    mode: "0600"
+  when: swap_size != "0"
+
+- name: Format and enable the swap file
+  ansible.builtin.shell: "mkswap /swapfile && swapon /swapfile"
+  when: swap_size != "0" and '/swapfile' not in swap_active.stdout
+
+- name: Persist the swap file in /etc/fstab
+  ansible.builtin.lineinfile:
+    path: /etc/fstab
+    line: "/swapfile none swap sw 0 0"
+    regexp: '^/swapfile\s'
+    state: present
+  when: swap_size != "0"
+
+- name: Keep swap a cushion, not a hot path (low swappiness)
+  ansible.builtin.copy:
+    dest: /etc/sysctl.d/60-scrabble-swap.conf
+    mode: "0644"
+    content: "vm.swappiness = {{ swap_swappiness }}\n"
+  register: swappiness_conf
+  when: swap_size != "0"
+
+- name: Apply swappiness now
+  ansible.builtin.command: sysctl --system
+  changed_when: false
+  when: swap_size != "0" and swappiness_conf is changed
+
 # --- Deploy directories --------------------------------------------------------

 - name: Create the scrabble base directories
@@ -0,0 +1,14 @@
+# blackbox_exporter probe modules. tls_cert opens a verified TLS connection to the edge
+# caddy so Prometheus can read probe_ssl_earliest_cert_expiry — the signal behind the
+# certificate-renewal-failure alert. The SNI is the production public host, whose cert the
+# edge caddy serves once it does its own ACME; on the test contour caddy is HTTP-only
+# (behind the host caddy), so the probe finds nothing on :443 and the cert metric is absent.
+modules:
+  tls_cert:
+    prober: tcp
+    timeout: 5s
+    tcp:
+      tls: true
+      tls_config:
+        server_name: erudit-game.ru
+        insecure_skip_verify: false
@@ -33,6 +33,39 @@
 	# is the prod fix. Background + alternatives (incl. serving h3 for real): docs/EDGE_HTTP3.md.
 	header Alt-Svc clear

+	# Maintenance gate. While the deploy holds the flag file /srv/maint/on (touched by
+	# prod-deploy.sh around a rolling swap, removed on the script's exit), serve a static
+	# 503 "works in progress" page instead of proxying to a mid-recreate upstream —
+	# a graceful signal rather than raw 502s. Operator surfaces (/_gm) are excluded so
+	# Grafana stays reachable during the window. Caddy stat()s the flag per request, so
+	# toggling it needs no reload; the page + flag live in the caddy config dir bind-mounted
+	# read-only at /srv/maint (docker-compose.yml). The test contour never sets the flag
+	# (only prod-deploy.sh does), so this is inert there.
+	@maintenance {
+		not path /_gm /_gm/*
+		file {
+			root /srv/maint
+			try_files on
+		}
+	}
+	handle @maintenance {
+		error 503
+	}
+	handle_errors {
+		@maint503 expression {err.status_code} == 503
+		handle @maint503 {
+			root * /srv/maint
+			rewrite * /maintenance.html
+			header Retry-After 120
+			# Distinctive maintenance marker so the SPA can tell a planned window apart from
+			# a transient upstream 503 and show its own dimmed overlay (an in-session user
+			# never sees this static page — it only renders on a fresh load). The header
+			# rides every gated response, incl. the Connect/gRPC edge the app polls.
+			header X-Scrabble-Maintenance 1
+			file_server
+		}
+	}
+
 	# Operator surfaces under /_gm: a single shared Basic-Auth, then route.
 	@gm path /_gm /_gm/*
 	handle @gm {
@@ -53,7 +86,7 @@
 	# The game SPA and the Connect edge are served by the gateway. Strip any
 	# client-supplied X-Scrabble-Honeypot here so the gateway only ever honours the
 	# tag the honeypot block sets below (a client cannot self-tag a real request).
-	@gateway path /app /app/* /telegram /telegram/* /vk /vk/* /scrabble.edge.v1.Gateway/*
+	@gateway path /app /app/* /telegram /telegram/* /vk /vk/* /dict/* /dl/* /metrics/* /telemetry/* /scrabble.edge.v1.Gateway/*
 	handle @gateway {
 		reverse_proxy gateway:8081 {
 			header_up -X-Scrabble-Honeypot
@@ -0,0 +1,44 @@
+<!doctype html>
+<!--
+  Served with 503 by the edge caddy while the deploy holds the maintenance flag
+  (/srv/maint/on, toggled by deploy/prod-deploy.sh around a rolling swap). Static and
+  self-contained (no upstream, no external assets) so it renders while the backend /
+  gateway are mid-recreate.
+-->
+<html lang="ru">
+<head>
+  <meta charset="utf-8">
+  <meta name="viewport" content="width=device-width, initial-scale=1">
+  <meta name="robots" content="noindex">
+  <title>Эрудит — технические работы</title>
+  <style>
+    :root { color-scheme: light dark; }
+    html, body { height: 100%; margin: 0; }
+    body {
+      display: flex; align-items: center; justify-content: center;
+      font-family: system-ui, -apple-system, "Segoe UI", Roboto, sans-serif;
+      background: #f4f1ea; color: #2b2b2b;
+      padding: 24px; box-sizing: border-box;
+    }
+    @media (prefers-color-scheme: dark) { body { background: #1d1b17; color: #e8e4da; } }
+    .card { max-width: 30rem; text-align: center; line-height: 1.5; }
+    .tile {
+      display: inline-block; width: 3.5rem; height: 3.5rem; line-height: 3.5rem;
+      font-size: 2rem; font-weight: 700; border-radius: 10px;
+      background: #d9b451; color: #2b2b2b; box-shadow: 0 2px 4px rgba(0,0,0,.25);
+      margin-bottom: 1.25rem;
+    }
+    h1 { font-size: 1.4rem; margin: 0 0 .5rem; }
+    p { margin: .35rem 0; }
+    .en { opacity: .7; font-size: .95rem; }
+  </style>
+</head>
+<body>
+  <main class="card">
+    <div class="tile">Э</div>
+    <h1>Технические работы</h1>
+    <p>Идёт короткое обновление игры. Мы скоро вернёмся — обновите страницу через пару минут.</p>
+    <p class="en">Scrabble is briefly down for an update. Please refresh in a couple of minutes.</p>
+  </main>
+</body>
+</html>
@@ -50,6 +50,13 @@ services:
        limits:
          memory: 384M

+  renderer:
+    image: ${REGISTRY:?set REGISTRY}/scrabble-renderer:${TAG:?set TAG}
+    deploy:
+      resources:
+        limits:
+          memory: 160M
+
  validator:
    image: ${REGISTRY:?set REGISTRY}/scrabble-telegram-validator:${TAG:?set TAG}
    deploy:
@@ -61,6 +61,36 @@ services:
          memory: 512M
    networks: [internal]

+  # The finished-game image-render sidecar: internal-only, called by the backend for the
+  # PNG export artifact. It runs the same ui/src/lib/gameimage.ts the web client
+  # unit-tests, on skia-canvas (renderer/README.md). node:22-slim carries a shell, so —
+  # uniquely among the built services — it has a real container healthcheck the backend's
+  # depends_on gates on.
+  renderer:
+    container_name: scrabble-renderer
+    image: scrabble-renderer:latest
+    build:
+      context: ..
+      dockerfile: renderer/Dockerfile
+      args:
+        VERSION: ${APP_VERSION:-dev}
+    restart: unless-stopped
+    logging: *default-logging
+    environment:
+      RENDERER_PORT: "8090"
+    healthcheck:
+      test: ["CMD", "node", "-e", "fetch('http://127.0.0.1:8090/healthz').then((r)=>process.exit(r.ok?0:1)).catch(()=>process.exit(1))"]
+      interval: 10s
+      timeout: 3s
+      retries: 12
+    # A render peaks well under 100 MiB (a 2-MP canvas + skia); idle sits near 60 MiB.
+    deploy:
+      resources:
+        limits:
+          cpus: "1.0"
+          memory: 192M
+    networks: [internal]
+
  backend:
    container_name: scrabble-backend
    image: scrabble-backend:latest
@@ -80,9 +110,15 @@ services:
    depends_on:
      postgres:
        condition: service_healthy
+      renderer:
+        condition: service_healthy
    environment:
      # search_path=backend matches the migrations (00001 creates the schema).
      BACKEND_POSTGRES_DSN: postgres://${POSTGRES_USER:-scrabble}:${POSTGRES_PASSWORD}@postgres:5432/${POSTGRES_DB:-scrabble}?sslmode=disable&search_path=backend
+      # The finished-game export: the render sidecar address + the HMAC key signing the
+      # public download URLs (deploy env: TEST_/PROD_EXPORT_SIGN_KEY).
+      BACKEND_RENDERER_URL: http://renderer:8090
+      BACKEND_EXPORT_SIGN_KEY: ${EXPORT_SIGN_KEY:?set EXPORT_SIGN_KEY — the export download URL signing secret}
      # The pool caps at 25 conns (~28 backends) around 500 players; 40 gives headroom
      # for bursts. Postgres (2 cores / 512 MiB) handles it.
      BACKEND_POSTGRES_MAX_OPEN_CONNS: "40"
@@ -100,6 +136,25 @@ services:
      # GOMAXPROCS matches the CPU limit below so the Go scheduler aligns with the
      # cgroup quota (the runtime otherwise sees all of the host's cores).
      GOMAXPROCS: "2"
+      # Transactional email (confirm-codes) via the shared Selectel relay. An empty
+      # host makes the backend log codes instead of sending them (dev default). TLS is
+      # implicit on port 465 and STARTTLS otherwise, unless SMTP_RELAY_TLS forces it
+      # (ssl|starttls) — needed for Selectel's non-standard ports (1127 = SSL, 1126 =
+      # STARTTLS). The From uses the prod domain (Selectel only accepts the verified
+      # sender domain), so it is the same on every contour. PUBLIC_BASE_URL is the
+      # canonical origin for links in the email (never a request Host header) —
+      # required whenever the relay host is set.
+      BACKEND_SMTP_HOST: ${SMTP_RELAY_HOST:-}
+      BACKEND_SMTP_PORT: ${SMTP_RELAY_PORT:-465}
+      BACKEND_SMTP_TLS: ${SMTP_RELAY_TLS:-}
+      BACKEND_SMTP_USERNAME: ${SMTP_RELAY_USER:-}
+      BACKEND_SMTP_PASSWORD: ${SMTP_RELAY_PASS:-}
+      BACKEND_SMTP_FROM: ${SMTP_RELAY_FROM:-no-reply@localhost}
+      BACKEND_PUBLIC_BASE_URL: ${PUBLIC_BASE_URL:-}
+      # Operator alert emails (new feedback / word complaints): a distinct sender and the
+      # recipient(s) (comma-separated allowed). Both empty disables the alert worker.
+      BACKEND_SMTP_ADMIN_FROM: ${SMTP_RELAY_ADMIN_FROM:-}
+      BACKEND_ADMIN_EMAIL: ${ADMIN_EMAIL:-}
    # The dictionary lives on a named volume seeded from the image on first boot
    # (the image's /opt/dawg is owned by the nonroot UID, which the fresh volume
    # inherits). The admin console writes new version subdirectories here, and the
@@ -134,6 +189,9 @@ services:
        VITE_TELEGRAM_BOT_ID: ${VITE_TELEGRAM_BOT_ID:-}
        VITE_TELEGRAM_LINK: ${VITE_TELEGRAM_LINK:-}
        VITE_TELEGRAM_GAME_CHANNEL_NAME: ${VITE_TELEGRAM_GAME_CHANNEL_NAME:-}
+        VITE_VK_APP_LINK: ${VITE_VK_APP_LINK:-}
+        VITE_VK_APP_ID: ${VITE_VK_APP_ID:-}
+        VITE_VK_ID_REDIRECT_URL: ${VITE_VK_ID_REDIRECT_URL:-}
        VITE_GATEWAY_URL: ${VITE_GATEWAY_URL:-}
        VITE_APP_VERSION: ${APP_VERSION:-dev}
        # Go binary version (the SPA's VITE_APP_VERSION is the same git tag).
@@ -151,6 +209,14 @@ services:
      # app's protected key (a pure offline HMAC, no VK API round-trip). Empty disables
      # the VK auth path (auth.vk is then unregistered).
      GATEWAY_VK_APP_SECRET: ${GATEWAY_VK_APP_SECRET:-}
+      # VK ID web login (browser VK-identity linking): the confidential OAuth 2.1 code
+      # exchange runs server-side under the VK ID "Web" app's protected key. This is a
+      # SEPARATE VK app from the Mini App above, so the credentials are distinct. The app id
+      # and redirect URL are the same values the SPA builds its authorize URL from (one
+      # source each). All three empty disables the link.vk.* ops.
+      GATEWAY_VK_ID_APP_ID: ${VITE_VK_APP_ID:-}
+      GATEWAY_VK_ID_CLIENT_SECRET: ${GATEWAY_VK_ID_CLIENT_SECRET:-}
+      GATEWAY_VK_ID_REDIRECT_URL: ${VITE_VK_ID_REDIRECT_URL:-}
      # The reverse bot-link: the bot dials :9443 over mTLS; the backend admin relay
      # reaches the gateway at :9092 (plaintext, internal). In the test contour both
      # listeners stay on the internal network (the bot shares the VPN netns); in prod
@@ -161,10 +227,12 @@ services:
      GATEWAY_BOTLINK_TLS_KEY: /certs/gateway.key
      GATEWAY_BOTLINK_TLS_CA: /certs/ca.crt
      # Anti-abuse IP ban (fail2ban-style), fed by rate-limit rejections and the
-      # honeypot/honeytoken. Off by default: it bans by client IP, which is only
-      # real in prod — the test contour arrives as one shared NAT address, so a ban
-      # there would be self-inflicted (the honeypot/honeytoken still log). Prod sets
-      # these from PROD_ inputs; GATEWAY_HONEYTOKEN is the planted bearer trap.
+      # honeypot/honeytoken. Off by default: it bans by client IP, which is only real
+      # in prod — the test contour arrives as one shared NAT address, so a ban there
+      # would be self-inflicted (the honeypot still logs). The prod deploy forces it on
+      # in env.sh (deploy/write-prod-env.sh), not via a Gitea variable. GATEWAY_HONEYTOKEN
+      # is the planted bearer trap, fed from the per-contour TEST_/PROD_GATEWAY_HONEYTOKEN
+      # secret; empty (unset secret) leaves the trap off.
      GATEWAY_ABUSE_BAN_ENABLED: ${GATEWAY_ABUSE_BAN_ENABLED:-false}
      GATEWAY_HONEYTOKEN: ${GATEWAY_HONEYTOKEN:-}
      GATEWAY_LOG_LEVEL: ${LOG_LEVEL:-info}
@@ -207,6 +275,9 @@ services:
        VITE_TELEGRAM_BOT_ID: ${VITE_TELEGRAM_BOT_ID:-}
        VITE_TELEGRAM_LINK: ${VITE_TELEGRAM_LINK:-}
        VITE_TELEGRAM_GAME_CHANNEL_NAME: ${VITE_TELEGRAM_GAME_CHANNEL_NAME:-}
+        VITE_VK_APP_LINK: ${VITE_VK_APP_LINK:-}
+        VITE_VK_APP_ID: ${VITE_VK_APP_ID:-}
+        VITE_VK_ID_REDIRECT_URL: ${VITE_VK_ID_REDIRECT_URL:-}
        VITE_GATEWAY_URL: ${VITE_GATEWAY_URL:-}
        VITE_APP_VERSION: ${APP_VERSION:-dev}
    restart: unless-stopped
@@ -357,6 +428,11 @@ services:
      GM_BASICAUTH_HASH: ${GM_BASICAUTH_HASH:?set GM_BASICAUTH_HASH}
    volumes:
      - ${SCRABBLE_CONFIG_DIR:-.}/caddy/Caddyfile:/etc/caddy/Caddyfile:ro
+      # Maintenance page + toggle flag: the caddy config dir holds maintenance.html and the
+      # `on` flag prod-deploy.sh touches around a rolling swap; the Caddyfile serves a 503
+      # from here while the flag exists (read-only mount — the deploy writes the flag on the
+      # host side). See deploy/caddy/Caddyfile and deploy/prod-deploy.sh.
+      - ${SCRABBLE_CONFIG_DIR:-.}/caddy:/srv/maint:ro
      - caddy-data:/data
    deploy:
      resources:
@@ -444,6 +520,21 @@ services:
      # caddy's Basic-Auth and re-prompts for the password on every dashboard; the
      # dashboards poll and do not need Live.
      GF_LIVE_MAX_CONNECTIONS: "0"
+      # SMTP for alert emails, reusing the shared relay host + credentials + the SERVICE
+      # From/recipient. Grafana's client speaks STARTTLS (not the backend's implicit-TLS
+      # port), so it dials the relay host on its STARTTLS port (GRAFANA_SMTP_PORT).
+      # Disabled unless GF_SMTP_ENABLED.
+      GF_SMTP_ENABLED: ${GF_SMTP_ENABLED:-false}
+      GF_SMTP_HOST: ${SMTP_RELAY_HOST:-}:${GRAFANA_SMTP_PORT:-}
+      GF_SMTP_USER: ${SMTP_RELAY_USER:-}
+      GF_SMTP_PASSWORD: ${SMTP_RELAY_PASS:-}
+      # A BARE address (Grafana rejects the "Name" <addr> form); the deploy derives it from
+      # SMTP_RELAY_SERVICE_FROM, splitting off the display name into GRAFANA_SMTP_FROM_NAME.
+      GF_SMTP_FROM_ADDRESS: ${GRAFANA_SMTP_FROM_ADDRESS:-}
+      GF_SMTP_FROM_NAME: ${GRAFANA_SMTP_FROM_NAME:-Erudit Alerts}
+      GF_SMTP_STARTTLS_POLICY: MandatoryStartTLS
+      # The alert recipient(s), read by the provisioned contact point via $__env{SERVICE_EMAIL}.
+      SERVICE_EMAIL: ${SERVICE_EMAIL:-}
    volumes:
      - ${SCRABBLE_CONFIG_DIR:-.}/grafana/provisioning:/etc/grafana/provisioning:ro
      # Dashboards live under /etc/grafana (NOT /var/lib/grafana, which the
@@ -494,6 +585,24 @@ services:
          memory: 64M
    networks: [internal]

+  # blackbox_exporter lets Prometheus alert on TLS certificate expiry (a Caddy ACME
+  # renewal failure) via probe_ssl_earliest_cert_expiry. It probes the edge caddy that
+  # terminates TLS (prod: the published scrabble-caddy; the test contour has no compose
+  # caddy, so the probe simply finds no target and the cert metric is absent — the rule is
+  # absent-safe). See prometheus.yml and grafana alerting rules.
+  blackbox_exporter:
+    container_name: scrabble-blackbox-exporter
+    image: prom/blackbox-exporter:v0.25.0
+    restart: unless-stopped
+    logging: *default-logging
+    volumes:
+      - ${SCRABBLE_CONFIG_DIR:-.}/blackbox/blackbox.yml:/etc/blackbox_exporter/config.yml:ro
+    deploy:
+      resources:
+        limits:
+          memory: 64M
+    networks: [internal, edge]
+
 networks:
  internal:
    name: scrabble-internal
@@ -4,7 +4,7 @@
  "tags": ["scrabble"],
  "timezone": "",
  "schemaVersion": 39,
-  "version": 1,
+  "version": 2,
  "refresh": "30s",
  "time": { "from": "now-7d", "to": "now" },
  "panels": [
@@ -29,6 +29,49 @@
      "gridPos": { "h": 8, "w": 24, "x": 0, "y": 8 },
      "datasource": { "type": "prometheus", "uid": "prometheus" },
      "targets": [{ "refId": "A", "expr": "sum(accounts_created_total) by (kind)", "legendFormat": "{{kind}}" }]
+    },
+    {
+      "type": "timeseries",
+      "title": "App opens vs dictionary fills (cumulative)",
+      "description": "Local move-preview adoption. App opens are client cold starts; dictionary fills are IndexedDB downloads of a dawg. The gap between them is how many launches reuse an already-cached dictionary. Client-reported, best-effort (a batched beacon), so slightly lossy.",
+      "gridPos": { "h": 8, "w": 12, "x": 0, "y": 16 },
+      "datasource": { "type": "prometheus", "uid": "prometheus" },
+      "targets": [
+        { "refId": "A", "expr": "sum(local_eval_cold_start_total)", "legendFormat": "app opens (cold start)" },
+        { "refId": "B", "expr": "sum(local_eval_dict_load_total{result=\"fetched\"})", "legendFormat": "dictionary fills (IndexedDB)" }
+      ]
+    },
+    {
+      "type": "timeseries",
+      "title": "Dictionary loads by result (rate)",
+      "description": "Client dictionary loads for the local preview, by tier: fetched (network download), cache_hit (IndexedDB), miss (a warm-up that failed or timed out — trips the bad-connection breaker).",
+      "gridPos": { "h": 8, "w": 12, "x": 12, "y": 16 },
+      "datasource": { "type": "prometheus", "uid": "prometheus" },
+      "targets": [{ "refId": "A", "expr": "sum(rate(local_eval_dict_load_total[1h])) by (result)", "legendFormat": "{{result}}" }]
+    },
+    {
+      "type": "timeseries",
+      "title": "Move previews by path (rate)",
+      "description": "Where the move preview is computed: local (on-device, the accelerator) vs network (the fallback to game.evaluate). The local share is the backend load shed.",
+      "gridPos": { "h": 8, "w": 24, "x": 0, "y": 24 },
+      "datasource": { "type": "prometheus", "uid": "prometheus" },
+      "targets": [{ "refId": "A", "expr": "sum(rate(local_eval_preview_total[1h])) by (path)", "legendFormat": "{{path}}" }]
+    },
+    {
+      "type": "timeseries",
+      "title": "Unsupported-engine screens (cumulative by reason)",
+      "description": "Clients turned away by the index.html boot guard because the engine cannot run the app (an old Android System WebView), by reason: no_bigint / no_proxy (a missing unpolyfillable primitive) or boot_error (an uncaught startup failure). Deduped per device/version, so this counts distinct blocked installs, not launches. The effective floor is Chrome 67 (BigInt).",
+      "gridPos": { "h": 8, "w": 12, "x": 0, "y": 32 },
+      "datasource": { "type": "prometheus", "uid": "prometheus" },
+      "targets": [{ "refId": "A", "expr": "sum(unsupported_engine_total) by (reason)", "legendFormat": "{{reason}}" }]
+    },
+    {
+      "type": "timeseries",
+      "title": "Unsupported engines by Chromium (rate)",
+      "description": "The same blocked clients by reported Chromium major version — which old in-app WebViews are still in the wild. \"other\" is an unparseable or out-of-range version.",
+      "gridPos": { "h": 8, "w": 12, "x": 12, "y": 32 },
+      "datasource": { "type": "prometheus", "uid": "prometheus" },
+      "targets": [{ "refId": "A", "expr": "sum(rate(unsupported_engine_total[1h])) by (chromium)", "legendFormat": "Chromium {{chromium}}" }]
    }
  ]
 }
@@ -0,0 +1,13 @@
+# Grafana alerting contact point: the operator's alert mailbox, read from the
+# SERVICE_EMAIL container env (see docker-compose.yml grafana), so it stays per-contour.
+# SERVICE_EMAIL may hold several comma-separated addresses.
+apiVersion: 1
+contactPoints:
+  - orgId: 1
+    name: ops-email
+    receivers:
+      - uid: ops_email
+        type: email
+        settings:
+          addresses: $__env{SERVICE_EMAIL}
+          singleEmail: true
@@ -0,0 +1,10 @@
+# Notification policy: every alert routes to the operator email, grouped so a burst is one
+# message, with a 4-hour re-notify while still firing.
+apiVersion: 1
+policies:
+  - orgId: 1
+    receiver: ops-email
+    group_by: ['alertname']
+    group_wait: 30s
+    group_interval: 5m
+    repeat_interval: 4h
@@ -0,0 +1,214 @@
+# Grafana provisioned alert rules for the Scrabble contour. Each rule is a Prometheus
+# instant query (refId A) fed into a threshold expression (refId C). noDataState/execErrState
+# are OK so an absent metric never raises a false alert — notably cert-expiry, whose blackbox
+# probe has no target on the test contour (caddy is HTTP-only there). Metric names are the
+# real ones Prometheus exposes (edge_request_* from the gateway via the collector,
+# node_*/pg_*/probe_ssl_* from the exporters). All route to the ops-email contact point.
+apiVersion: 1
+groups:
+  - orgId: 1
+    name: scrabble-service
+    folder: Alerts
+    interval: 1m
+    rules:
+      - uid: svc_target_down
+        title: Scrape target down
+        condition: C
+        for: 3m
+        noDataState: OK
+        execErrState: OK
+        data:
+          - refId: A
+            relativeTimeRange: { from: 300, to: 0 }
+            datasourceUid: prometheus
+            model: { refId: A, expr: up, instant: true }
+          - refId: C
+            datasourceUid: __expr__
+            model:
+              refId: C
+              type: threshold
+              expression: A
+              conditions:
+                - evaluator: { type: lt, params: [1] }
+        labels: { severity: critical }
+        annotations: { summary: 'A Prometheus scrape target is down (up < 1).' }
+
+      - uid: edge_error_rate
+        title: Gateway internal-error rate high
+        condition: C
+        for: 10m
+        noDataState: OK
+        execErrState: OK
+        data:
+          - refId: A
+            relativeTimeRange: { from: 600, to: 0 }
+            datasourceUid: prometheus
+            model:
+              refId: A
+              expr: sum by (service_name) (rate(edge_request_duration_count{result="internal"}[5m]))
+              instant: true
+          - refId: C
+            datasourceUid: __expr__
+            model:
+              refId: C
+              type: threshold
+              expression: A
+              conditions:
+                - evaluator: { type: gt, params: [0.05] }
+        labels: { severity: warning }
+        annotations: { summary: 'Sustained internal (5xx-equivalent) errors at the edge.' }
+
+      - uid: edge_latency_p99
+        title: Gateway request latency p99 high
+        condition: C
+        for: 10m
+        noDataState: OK
+        execErrState: OK
+        data:
+          - refId: A
+            relativeTimeRange: { from: 600, to: 0 }
+            datasourceUid: prometheus
+            model:
+              refId: A
+              expr: histogram_quantile(0.99, sum by (le, service_name) (rate(edge_request_duration_bucket[5m])))
+              instant: true
+          - refId: C
+            datasourceUid: __expr__
+            model:
+              refId: C
+              type: threshold
+              expression: A
+              conditions:
+                - evaluator: { type: gt, params: [1] }
+        labels: { severity: warning }
+        annotations: { summary: 'Edge request p99 latency above 1s.' }
+
+      - uid: tls_cert_expiry
+        title: TLS certificate nearing expiry
+        condition: C
+        for: 15m
+        noDataState: OK
+        execErrState: OK
+        data:
+          - refId: A
+            relativeTimeRange: { from: 300, to: 0 }
+            datasourceUid: prometheus
+            model:
+              refId: A
+              expr: (probe_ssl_earliest_cert_expiry - time()) / 86400
+              instant: true
+          - refId: C
+            datasourceUid: __expr__
+            model:
+              refId: C
+              type: threshold
+              expression: A
+              conditions:
+                - evaluator: { type: lt, params: [20] }
+        labels: { severity: critical }
+        annotations: { summary: 'Edge TLS cert has under 20 days left — Caddy ACME renewal may have failed.' }
+
+  - orgId: 1
+    name: scrabble-host
+    folder: Alerts
+    interval: 1m
+    rules:
+      - uid: host_mem_low
+        title: Host memory low
+        condition: C
+        for: 5m
+        noDataState: OK
+        execErrState: OK
+        data:
+          - refId: A
+            relativeTimeRange: { from: 300, to: 0 }
+            datasourceUid: prometheus
+            model:
+              refId: A
+              expr: node_memory_MemAvailable_bytes / node_memory_MemTotal_bytes
+              instant: true
+          - refId: C
+            datasourceUid: __expr__
+            model:
+              refId: C
+              type: threshold
+              expression: A
+              conditions:
+                - evaluator: { type: lt, params: [0.1] }
+        labels: { severity: critical }
+        annotations: { summary: 'Under 10% host memory available.' }
+
+      - uid: host_disk_low
+        title: Host disk low
+        condition: C
+        for: 10m
+        noDataState: OK
+        execErrState: OK
+        data:
+          - refId: A
+            relativeTimeRange: { from: 300, to: 0 }
+            datasourceUid: prometheus
+            model:
+              refId: A
+              expr: min(node_filesystem_avail_bytes / node_filesystem_size_bytes)
+              instant: true
+          - refId: C
+            datasourceUid: __expr__
+            model:
+              refId: C
+              type: threshold
+              expression: A
+              conditions:
+                - evaluator: { type: lt, params: [0.1] }
+        labels: { severity: critical }
+        annotations: { summary: 'A host filesystem is under 10% free.' }
+
+      - uid: host_cpu_high
+        title: Host CPU saturated
+        condition: C
+        for: 10m
+        noDataState: OK
+        execErrState: OK
+        data:
+          - refId: A
+            relativeTimeRange: { from: 600, to: 0 }
+            datasourceUid: prometheus
+            model:
+              refId: A
+              expr: 1 - avg(rate(node_cpu_seconds_total{mode="idle"}[5m]))
+              instant: true
+          - refId: C
+            datasourceUid: __expr__
+            model:
+              refId: C
+              type: threshold
+              expression: A
+              conditions:
+                - evaluator: { type: gt, params: [0.9] }
+        labels: { severity: warning }
+        annotations: { summary: 'Host CPU above 90% for 10 minutes.' }
+
+      - uid: pg_connections_high
+        title: Postgres connections high
+        condition: C
+        for: 5m
+        noDataState: OK
+        execErrState: OK
+        data:
+          - refId: A
+            relativeTimeRange: { from: 300, to: 0 }
+            datasourceUid: prometheus
+            model:
+              refId: A
+              expr: sum(pg_stat_activity_count) / max(pg_settings_max_connections)
+              instant: true
+          - refId: C
+            datasourceUid: __expr__
+            model:
+              refId: C
+              type: threshold
+              expression: A
+              conditions:
+                - evaluator: { type: gt, params: [0.8] }
+        labels: { severity: warning }
+        annotations: { summary: 'Postgres using over 80% of max_connections.' }
@@ -42,6 +42,15 @@ PREV_STATE_FILE="${PREV_STATE_FILE:-/opt/scrabble/PREVIOUS_TAG}"
 PG_USER="${POSTGRES_USER:-scrabble}"
 PG_DB="${POSTGRES_DB:-scrabble}"

+# Edge maintenance page. caddy serves a static 503 "works in progress" page for the
+# user-facing routes while this flag file exists (deploy/caddy/Caddyfile). We hold it
+# across the roll / migration window and clear it on ANY exit — success, a health
+# failure + rollback, or an unexpected error — via the trap, so users get a graceful
+# page instead of raw mid-swap 502s and the flag can never get stuck on.
+MAINT_FLAG="${MAINT_FLAG:-${SCRABBLE_CONFIG_DIR:-/opt/scrabble}/caddy/on}"
+maint_off() { rm -f "$MAINT_FLAG" 2>/dev/null || true; }
+trap maint_off EXIT
+
 cd "$COMPOSE_DIR" || { echo "compose dir $COMPOSE_DIR missing"; exit 1; }
 export REGISTRY
 # otelcol joins the host docker group to read the socket; the GID varies per host.
@@ -119,6 +128,13 @@ if [ -z "$(docker ps -aq -f name=scrabble-backend)" ]; then
  exit 0
 fi

+# Existing stack: raise the maintenance page for the whole roll (and any migration
+# window). It shows once caddy carries the gate (from this feature's own deploy
+# onward); the EXIT trap lowers it however this run ends.
+mkdir -p "$(dirname "$MAINT_FLAG")"
+: > "$MAINT_FLAG"
+echo "maintenance page raised ($MAINT_FLAG)"
+
 # Migration deploy: freeze writes and snapshot a consistent dump before migrating.
 if [ "$MIGRATION" = 1 ]; then
  echo "migration deploy: opening maintenance window (stopping the backend = the only writer)"
@@ -134,6 +150,7 @@ fi

 # Roll one service at a time, least -> most dependent; any failure rolls everything back.
 roll postgres  health_postgres                              || { rollback; exit 1; }
+roll renderer  health_running scrabble-renderer             || { rollback; exit 1; }
 roll backend   health_backend                               || { rollback; exit 1; }
 roll gateway   health_running scrabble-gateway              || { rollback; exit 1; }
 roll landing   health_landing                               || { rollback; exit 1; }
@@ -23,3 +23,21 @@ scrape_configs:
  - job_name: node
    static_configs:
      - targets: ["node_exporter:9100"]
+  # TLS certificate expiry of the edge caddy (probe_ssl_earliest_cert_expiry), for the
+  # certificate-renewal-failure alert. Effective on prod, where caddy terminates TLS on
+  # :443; on the test contour caddy is HTTP-only, so the probe finds nothing and the metric
+  # is absent (the alert rule is absent-safe). The exporter probes the target passed as a
+  # scrape parameter and answers on its own :9115.
+  - job_name: blackbox_tls
+    metrics_path: /probe
+    params:
+      module: [tls_cert]
+    static_configs:
+      - targets: ["caddy:443"]
+    relabel_configs:
+      - source_labels: [__address__]
+        target_label: __param_target
+      - source_labels: [__param_target]
+        target_label: instance
+      - target_label: __address__
+        replacement: blackbox_exporter:9115
@@ -0,0 +1,31 @@
+#!/usr/bin/env bash
+# Render the prod bot-host env.bot.sh from the workflow job environment.
+#
+# Sourced identically by prod-deploy (deploy-bot) and prod-rollback
+# (rollback-bot) so the two paths cannot drift (see deploy/write-prod-env.sh
+# for the same rationale on the main host).
+#
+# Usage:  BOT_IMAGE=<image ref> bash deploy/write-prod-bot-env.sh <out-path>
+#
+# Every other value comes from the caller's environment (the job `env:` block).
+out="${1:?usage: write-prod-bot-env.sh <out-path>}"
+
+# The bot's Mini App URL is the same public origin the SPA serves; derive it
+# rather than storing a second copy.
+base="${PUBLIC_BASE_URL%/}"
+TELEGRAM_MINIAPP_URL="$base/telegram/"
+
+cat > "$out" <<EOF
+export SCRABBLE_CONFIG_DIR='/opt/scrabble'
+export BOT_IMAGE='$BOT_IMAGE'
+export BOTLINK_GATEWAY_ADDR='$MAIN_HOST:9443'
+export TELEGRAM_BOT_TOKEN='$TELEGRAM_BOT_TOKEN'
+export TELEGRAM_MINIAPP_URL='$TELEGRAM_MINIAPP_URL'
+export TELEGRAM_GAME_CHANNEL_ID='$TELEGRAM_GAME_CHANNEL_ID'
+export TELEGRAM_CHAT_ID='$TELEGRAM_CHAT_ID'
+export TELEGRAM_SUPPORT_CHAT_ID='$TELEGRAM_SUPPORT_CHAT_ID'
+export TELEGRAM_PROMO_BOT_TOKEN='$TELEGRAM_PROMO_BOT_TOKEN'
+export TELEGRAM_BOT_USERNAME='$TELEGRAM_BOT_USERNAME'
+export TELEGRAM_BOT_LINK='$TELEGRAM_BOT_LINK'
+export LOG_LEVEL='${LOG_LEVEL:-info}'
+EOF
@@ -0,0 +1,76 @@
+#!/usr/bin/env bash
+# Render the prod main-host runtime env.sh from the workflow job environment.
+#
+# Sourced identically by prod-deploy (deploy-main) and prod-rollback
+# (rollback-main) so the two paths cannot drift: a rollback recreates the
+# containers, so it must re-render the SAME runtime env a full deploy does —
+# otherwise transactional email, VK login and Grafana alerts silently go dark
+# after a rollback until the next full deploy.
+#
+# Usage:  APP_VERSION=<tag> bash deploy/write-prod-env.sh <out-path>
+#
+# Every other value comes from the caller's environment (the job `env:` block,
+# vars.* / secrets.*). Mirrors the compose interpolation contract in
+# deploy/.env.example; keep in sync with deploy/docker-compose{,.prod}.yml.
+out="${1:?usage: write-prod-env.sh <out-path>}"
+
+# Derive the public URLs from the one canonical origin instead of storing each
+# under its own variable. The path suffixes are structural (SPA routes / the
+# Caddy /_gm sub-path), identical on every contour.
+base="${PUBLIC_BASE_URL%/}"
+TELEGRAM_MINIAPP_URL="$base/telegram/"
+GRAFANA_ROOT_URL="$base/_gm/grafana/"
+VITE_VK_ID_REDIRECT_URL="$base/app/"
+
+# Grafana needs a BARE from-address (it rejects the "Name" <addr> form the backend
+# go-mail accepts, and validates it even when SMTP is disabled — a bad value
+# crash-loops Grafana). Split the display-format SERVICE From into address + name;
+# the backend keeps the full form.
+svc_from="${SMTP_RELAY_SERVICE_FROM:-}"
+GRAFANA_SMTP_FROM_NAME=''
+case "$svc_from" in
+  *"<"*">"*)
+    GRAFANA_SMTP_FROM_ADDRESS="$(printf '%s' "$svc_from" | sed -E 's/.*<([^>]+)>.*/\1/')"
+    GRAFANA_SMTP_FROM_NAME="$(printf '%s' "$svc_from" | sed -E 's/[[:space:]]*<[^>]*>.*$//; s/^"//; s/"$//')" ;;
+  *) GRAFANA_SMTP_FROM_ADDRESS="$svc_from" ;;
+esac
+
+cat > "$out" <<EOF
+export REGISTRY='$REGISTRY'
+export SCRABBLE_CONFIG_DIR='/opt/scrabble'
+export POSTGRES_DB='${POSTGRES_DB:-scrabble}'
+export POSTGRES_USER='${POSTGRES_USER:-scrabble}'
+export POSTGRES_PASSWORD='$POSTGRES_PASSWORD'
+export GM_BASICAUTH_USER='${GM_BASICAUTH_USER:-gm}'
+export GM_BASICAUTH_HASH='$GM_BASICAUTH_HASH'
+export GRAFANA_ADMIN_PASSWORD='$GRAFANA_ADMIN_PASSWORD'
+export GRAFANA_ROOT_URL='$GRAFANA_ROOT_URL'
+export CADDY_SITE_ADDRESS='$CADDY_SITE_ADDRESS'
+export LOG_LEVEL='${LOG_LEVEL:-info}'
+export DICT_VERSION='$DICT_VERSION'
+export APP_VERSION='$APP_VERSION'
+export TELEGRAM_BOT_TOKEN='$TELEGRAM_BOT_TOKEN'
+export TELEGRAM_MINIAPP_URL='$TELEGRAM_MINIAPP_URL'
+export GATEWAY_VK_APP_SECRET='$GATEWAY_VK_APP_SECRET'
+export VITE_VK_APP_ID='$VITE_VK_APP_ID'
+export VITE_VK_ID_REDIRECT_URL='$VITE_VK_ID_REDIRECT_URL'
+export GATEWAY_VK_ID_CLIENT_SECRET='$GATEWAY_VK_ID_CLIENT_SECRET'
+export EXPORT_SIGN_KEY='$EXPORT_SIGN_KEY'
+export SMTP_RELAY_HOST='$SMTP_RELAY_HOST'
+export SMTP_RELAY_PORT='$SMTP_RELAY_PORT'
+export SMTP_RELAY_TLS='$SMTP_RELAY_TLS'
+export SMTP_RELAY_USER='$SMTP_RELAY_USER'
+export SMTP_RELAY_PASS='$SMTP_RELAY_PASS'
+export SMTP_RELAY_FROM='$SMTP_RELAY_FROM'
+export SMTP_RELAY_ADMIN_FROM='$SMTP_RELAY_ADMIN_FROM'
+export ADMIN_EMAIL='$ADMIN_EMAIL'
+export SMTP_RELAY_SERVICE_FROM='$SMTP_RELAY_SERVICE_FROM'
+export GRAFANA_SMTP_FROM_ADDRESS='$GRAFANA_SMTP_FROM_ADDRESS'
+export GRAFANA_SMTP_FROM_NAME='$GRAFANA_SMTP_FROM_NAME'
+export SERVICE_EMAIL='$SERVICE_EMAIL'
+export GRAFANA_SMTP_PORT='$GRAFANA_SMTP_PORT'
+export GF_SMTP_ENABLED='$GF_SMTP_ENABLED'
+export PUBLIC_BASE_URL='$PUBLIC_BASE_URL'
+export GATEWAY_HONEYTOKEN='$GATEWAY_HONEYTOKEN'
+export GATEWAY_ABUSE_BAN_ENABLED='true'
+EOF
@@ -232,21 +232,77 @@ arrive from a platform rather than completing a mandatory registration).
  `confirmed` flag. A synthetic `kind='robot'` identity backs each pooled
  robot opponent (§7). The **email confirm-code flow** binds an email to the
  authenticated account: a 6-digit code (stored only as a SHA-256 hash, 15-minute
-  TTL, ≤ 5 attempts) is sent through a `Mailer` seam (an SMTP relay, or a
-  development log mailer when none is configured) and, once verified, attaches a
-  confirmed email identity. Accounts and identities use application-generated
+  TTL, ≤ 5 attempts) is sent as a **branded HTML + plain-text email** through a
+  `Mailer` seam (go-mail over the shared relay — TLS chosen by port, implicit on
+  465 and STARTTLS otherwise, or forced by config for a non-standard port; the
+  server certificate validated against the system roots, no client certificate; a
+  development log mailer when no relay is configured) and, once
+  verified, attaches a confirmed email identity. Sends are throttled per recipient
+  (a 60-second cooldown and a five-per-hour cap). Links in the email are built from
+  a configured public base URL, never a request Host header (anti-injection). The email
+  also carries a **one-tap confirm deeplink** (`/app/#/confirm/<token>`, an opaque
+  256-bit token stored only as its SHA-256, 12-hour TTL): a login mints a session in the
+  browser that opens it (magic-link), a link confirms the identity and emits a `notify`
+  profile-refresh to the in-app session, a change switches the account's email in place,
+  and a would-be merge is deferred to the interactive flow. The confirm runs on load; the token rides the URL fragment (never
+  sent to the server), so a plain link prefetch cannot reach it, and the manual
+  six-digit code is the fallback if an aggressive scanner runs the page. An
+  **email-login** account is created flagged `is_guest` and stays reapable until the
+  code is confirmed — so an abandoned, never-confirmed login frees its reserved
+  address — with confirming clearing the flag. Accounts and identities use
+  application-generated
  **UUIDv7** primary keys. A service flag `paid_account` (lifetime one-time
  payment; no purchase flow yet) is carried on the account and ORed on a merge.
 - **Linking** is initiated from an authenticated profile and proves
  control of the identity before attaching it: **email** through the confirm-code
  flow, **Telegram** through the web **Login Widget** (validated by the validator,
  HMAC under `SHA-256(bot_token)` — distinct from Mini App initData; the gateway
-  passes the trusted `external_id` to the backend, as for `auth.telegram`). The
+  passes the trusted `external_id` to the backend, as for `auth.telegram`), and **VK**
+  through **VK ID web login** (`gateway/internal/vkid`): the browser runs the VK ID raw
+  OAuth 2.1 flow with PKCE — a full-page redirect to VK's hosted login, no `@vkid/sdk` —
+  and the gateway completes the **confidential code exchange** server-side under the VK
+  "Web" app's protected key (a distinct VK app from the Mini App) to obtain the trusted
+  `external_id`. A browser has no signed launch parameters, so unlike the VK Mini App
+  (offline HMAC, §12) this makes an outbound call to `id.vk.com`, and it is web-only — a
+  full-page redirect would strand a native Mini App webview. The
  request step **always** sends/accepts the proof (no pre-send "already taken"
  signal, so a probe cannot enumerate registered addresses); a required **merge**
  is revealed **only after** the proof is verified and is performed behind an
-  explicit, irreversible confirmation. A free identity is simply attached (and a
+  explicit, irreversible confirmation (for VK, whose authorization code is single-use,
+  the merge re-authorizes for a fresh code). A free identity is simply attached (and a
  guest is promoted to durable, clearing `is_guest`).
+- **Unlink** detaches a platform identity (`telegram`/`vk`) from the profile. The
+  backend **refuses removing the last identity** (`ErrLastIdentity`), so an account
+  never becomes unreachable; the UI mirrors the guard by hiding Unlink when only one
+  method remains. **Email is never unlinked — it is changed.**
+- **Change email** mails a confirm-code (`purpose=change`) to the new address on the
+  authenticated account and, on confirm (code or one-tap deeplink), **atomically
+  replaces** the account's email identity with the new one, freeing the old address. A
+  new address already confirmed by **another** account is refused **without disclosure**
+  (a neutral "check the address or contact support") and **never merged** — the anti-
+  enumeration check is only reachable by someone who controls the new mailbox.
+- **Deletion is legal retention, not erasure** (`internal/accountdelete`). The account row
+  survives as a **tombstone** (`accounts.deleted_at`) — its chat/complaint foreign keys
+  have no cascade, so a hard delete is impossible. `AnonymizeAndTombstone` **journals**
+  every live identity into an append-only **`retained_identities`** log (the legal dossier)
+  then removes it, freeing the `(kind, external_id)` for a new account to reuse; it scrubs
+  the live `display_name` → **`[Deleted]`** (an unspoofable sentinel — the editable-name
+  rule forbids brackets) while snapshotting the real name into `deleted_display_name`,
+  anonymises the game-seat snapshots, and drops the account's own friendships / blocks /
+  invitations / friend-codes / drafts / pending-codes. **Chat, feedback and complaints are
+  kept.** The orchestration a layer up resigns the account's active games (so opponents are
+  not stranded), **drops its all-robot games** (no human opponent; children cascade), and
+  revokes its sessions. Every credential detachment — **unlink, email change, delete and a
+  merge collision** — writes a `retained_identities` row (`reason`), so the dossier keeps the
+  full timeline. (A merge that would otherwise leave the survivor with two identities of one
+  kind — e.g. each account held a confirmed email — keeps the primary's and journals the
+  secondary's with `reason=merge` before dropping it.)
+  Step-up is a mailed code (`purpose=delete`, no deeplink — a stray click must not delete;
+  `ConfirmByToken` refuses a delete token) for an email account, else a typed phrase.
+  `last_login_at` / `last_login_ip` are stamped on the cold-load profile fetch (throttled
+  to once an hour). A **two-year TTL reaper** (from the event) purges the whole dossier —
+  the journal, plus a deleted account's feedback thread and dossier PII — while the chat and
+  the tombstone row stay.
 - **Merge** retires the account that owns the linked identity into the **current**
  account, in a single transaction (`internal/accountmerge`): statistics summed
  (counters incl. moves/hints added, max points kept, and the per-variant best moves
@@ -352,6 +408,17 @@ Key points:
 - History is dictionary-independent (§9.1): the engine emits decoded
  `MoveRecord`s and reconstructs the board from them with `engine.ReplayBoard`
  (alphabet only, no dictionary).
+- The **client mirrors this validation path for an instant move preview** (the
+  local eval, `ui/src/lib/dict`): the dawg reader and the
+  validate/score/direction slice are ported to TypeScript, byte-for-byte against
+  this engine and pinned by the `conformance` CI job. Composing a move is scored
+  on-device with no round trip. It is an **advisory accelerator only** —
+  `submit_play` re-validates on the server, so a wrong or spoofed local result
+  cannot corrupt a game. The pinned per-game dictionary blob is fetched once
+  through a **session-gated `GET /dict/{variant}/{version}`** edge route
+  (immutable; cached in IndexedDB best-effort) and reused across sessions; any
+  miss, storage eviction or a bad-connection breaker falls back to the network
+  `evaluate`. The warm-up overlay is `docs/UI_DESIGN.md`.

 ## 6. Game rules

@@ -774,11 +841,40 @@ the same rows and is likewise self-contained — we ship our own writer (the sol
 exposes none): the standard Poslfit dialect (UTF-8, `#player`/`#lexicon`
 pragmas, `8G`/`H8` coordinates, lower-case blanks, `.` pass-throughs, `-TILES`
 exchanges), plus `#note` lines for resignations and timeouts, which the standard
-does not cover. **GCG export is offered only on a finished game** (`game.ErrGameActive`
-otherwise), so an in-progress journal is never leaked mid-play; the client
-shares the `.gcg` file via the Web Share API where available; an Android in-app WebView
-(Telegram / VK) has no Web Share and silently ignores an `<a download>`, so there it copies the GCG
-text to the clipboard instead (the payload is tiny), and a plain desktop browser downloads the file.
+does not cover. **Export is offered only on a finished game** (`game.ErrGameActive`
+otherwise), so an in-progress journal is never leaked mid-play.
+
+**Export delivery — the signed download URL.** Both export artifacts — the `.gcg` text
+and the rendered **PNG of the final position** — travel one uniform route on every
+platform: the client calls the authenticated `game.export_url` op, the backend mints a
+**relative, HMAC-signed, short-lived path**
+(`/dl/{game}/{kind}?e=<expiry>&…&s=<HMAC-SHA256>`, 10-minute TTL,
+`BACKEND_EXPORT_SIGN_KEY`), and the client resolves it against its **own origin** (no
+service ever needs to know the public host) and hands it to the best affordance
+each platform has: Telegram Android/desktop `downloadFile` (Bot API 8.0; the
+chooser there is the native showPopup — activation-free bridge calls end to end),
+Telegram iOS the OS share sheet with the fetched file (the app-modal click supplies
+the user activation a popup callback lacks), VK iOS `VKWebAppDownloadFile` for both
+formats, VK Android the native image viewer (PNG) + the clipboard (GCG) — its
+DownloadFile hangs regardless of Content-Length/Range — the OS share sheet on a
+mobile browser, or a plain anchor download (desktop browsers and the VK desktop
+iframe). The gateway serves the bytes via
+`http.ServeContent` (Content-Length + Range/206 — Android's system DownloadManager
+hangs on chunked bodies of unknown length). The GET is the gateway's
+**only unauthenticated data route** (`/dl/*` — in the caddy `@gateway` matcher and the
+per-IP public rate limiter): the native download calls carry no cookies or headers, so
+the URL's signature — verified by the backend on its `/api/v1/public` group in constant
+time, every failure a uniform 404 — is the whole grant, and minting requires an
+authenticated caller on a finished game. The PNG is rasterized on demand by the
+**`renderer` sidecar** (internal-only Node + skia-canvas running the same
+`ui/src/lib/gameimage.ts` the web project unit-tests — one renderer, no drift;
+`renderer/README.md`); the backend rebuilds the render payload from the journal +
+`engine.AlphabetTable`, and the client's date locale, IANA time zone and UI-localized
+non-play labels ride the signed URL so the server render matches the player's
+presentation. Nothing is stored: the artifact is re-derived from the immutable
+finished journal on each GET. The only degraded platform is a legacy Telegram client
+predating `downloadFile`, where the GCG falls back to the old clipboard copy and the
+image option is not offered.

 The alphabet-on-the-wire transport does **not** touch this invariant: the live edge
 exchanges alphabet indices, but the persisted journal (and everything derived from it —
@@ -884,7 +980,25 @@ edge-pause, scroll speed, and the fade-out → gap → fade-in transition) are o
 eligibility inputs (grants hints, grants/revokes `no_banner`; a future payment flow sets
 `paid_account`), the backend emits a `notify` **`banner`** sub-kind (a payload-free re-poll signal),
 and the open client re-fetches `profile.get` to show or hide the banner in place. Operator *content*
-edits take effect on the next `profile.get` (open/reconnect/foreground), not mid-session.
+edits take effect on the next `profile.get` (open/reconnect/foreground), not mid-session. A
+non-default campaign may also carry an optional **colour override** (background, text, link) in two
+sets — one for every theme, one for the dark theme only — plus an **urgent** flag. The colours ride
+the same block (six optional strings appended to each `BannerCampaign` on the wire — trailing,
+backward-compatible); the client resolves the cascade (dark ← dark ?? all, light ← all) and derives
+the strip's border from the background in JS (no CSS `color-mix`, for the old-WebView floor).
+**Urgent is resolved entirely server-side, with no wire field**: while any enabled, in-window urgent
+campaign exists, `computeActiveSet` returns *only* the urgent campaigns (preempting the timed set and
+the default remainder) and `bannerFor` **skips the eligibility gate** for that feed, so an urgent
+notice reaches every viewer — paid, hint-holding or `no_banner` included. There is no instant
+broadcast on an urgent toggle (the notify path is per-user); an urgent campaign appears on each
+viewer's next `profile.get`. The default campaign stays plain (no colours, never urgent), enforced by
+both the service and a DB CHECK. The same
+mechanism carries a **`profile`** sub-kind — a payload-free re-fetch signal emitted when a viewer's
+own account changed out of band (an email confirmed through the one-tap deeplink opened in another
+browser), so an open in-app session reflects it at once. The live stream is single-shot with no
+replay, so a **backgrounded Mini App** — suspended while the user is in their mail app tapping the
+link — misses the event; while an add-email confirmation is pending the client therefore also
+**polls `profile.get`** (and on foreground regain) as a fallback until the address lands.

 > A single `app.load` bootstrap aggregator (collapsing `profile.get` + lobby + badge fetches into
 > one round-trip) was **considered and deferred**: client↔gateway is HTTP/2 (h2c), so the bootstrap
@@ -915,6 +1029,19 @@ edits take effect on the next `profile.get` (open/reconnect/foreground), not mid
  both are surfaced on the **Scrabble — Resources** Grafana dashboard, which captures the
  stress-run resource profile. (`docker_stats` replaced cAdvisor, which on the contour
  host resolved only the root cgroup — a separate-XFS `/var/lib/docker`.)
+- **Alerting.** Grafana emails infra alerts through the shared relay (its own SMTP on the
+  STARTTLS port) to `SERVICE_EMAIL`, from provisioned rules
+  (`deploy/grafana/provisioning/alerting/`): a scrape-target down, the gateway's
+  internal-error rate and p99 latency (`edge_request_*`), host memory/disk/CPU
+  (node_exporter), Postgres connection saturation (postgres_exporter), and **TLS certificate
+  expiry < 20 days** — a Caddy ACME-renewal-failure signal from a **`blackbox_exporter`**
+  probe of the edge caddy (`probe_ssl_earliest_cert_expiry`). Every rule is `noDataState=OK`,
+  so an absent metric never false-alerts — notably the cert probe, which has no TLS target on
+  the HTTP-only contour caddy. Separately, the backend's **admin-alert worker**
+  (`internal/adminalert`, started from `main`) emails the operator (`ADMIN_EMAIL`, from a
+  distinct `SMTP_RELAY_ADMIN_FROM`) when new player feedback or word complaints arrive,
+  **coalescing** a burst into one digest per interval; both recipients may be several
+  comma-separated addresses. Both paths are inert unless configured.
 - Per-request server-side timing via gin middleware from day one (the access log
  carries method, route, status, latency and the active trace id). A
  client-measured RTT piggybacked on the next request is a later enhancement.
@@ -944,6 +1071,31 @@ edits take effect on the next `profile.get` (open/reconnect/foreground), not mid
  distinct accounts that performed an authenticated edge action in the window. The
  gauge is single-process by design (single-instance MVP, §10): it is correct for one
  gateway, resets on restart, and is a live operational figure, not a billing count.
+- **Local-preview adoption (client-reported):** three gateway counters measure uptake of
+  the local move-preview accelerator (§5), fed by a small, best-effort client beacon
+  (`POST /metrics/local-eval`, session-gated) that batches counter deltas and posts them
+  on a 60 s timer and when the app is backgrounded — **never on the gameplay path** (the
+  in-app counters are plain in-memory increments; only the periodic flush touches the
+  network, fire-and-forget). `local_eval_cold_start_total` counts app cold starts (the
+  adoption denominator); `local_eval_dict_load_total` (`result` = fetched/cache_hit/miss)
+  splits a dawg download that fills IndexedDB from a cache hit and from a warm-up that
+  failed or timed out; `local_eval_preview_total` (`path` = local/network) is the share of
+  previews computed on-device versus the network `evaluate` fallback — the backend load
+  shed. It answers the owner's adoption question — how often the app opens versus how often
+  it fills IndexedDB — and is surfaced on the **Scrabble — Users** dashboard. Lossy by
+  design (a dropped beacon just retries its batch on the next flush); it is telemetry, never
+  a game input.
+- **Unsupported-engine screens (client-reported):** the ES5 boot guard in `index.html` (§13)
+  shows a full-screen "your device's OS or browser can't run the app" screen — instead of a white
+  screen — when the engine lacks an unpolyfillable essential (`BigInt`, the 64-bit FlatBuffers
+  decode; or `Proxy`, Svelte 5 runes) or an uncaught error aborts boot; the effective floor is
+  Chrome 67. It then fires one fire-and-forget beacon (`POST /telemetry/unsupported` —
+  unauthenticated, since the client never booted, but per-IP public-limited and body-capped),
+  deduped in `localStorage` by app version + reason + Chromium so a user reopening the app is one
+  report. The gateway folds it into `unsupported_engine_total` (`reason` =
+  no_bigint/no_proxy/boot_error/other; `chromium` = the major version reduced to a bounded range so
+  a spoofed beacon cannot inflate cardinality) and logs the full user agent (not a label). Surfaced
+  on the **Scrabble — Users** dashboard beside app opens.
 - **Rate-limit observability:** every limiter rejection increments the gateway
  counter `gateway_rate_limited_total` (`class` = user/public/email/admin — aggregate
  only, honouring the no-per-user-label discipline above) and logs one **Debug** line;
@@ -1074,7 +1226,14 @@ parameters from the URL and the gateway verifies them in-process — §12); a st
 gateway's `/` 308-redirects to `/app/`. The **landing** ships in its own static container: the
 `landing` target of `gateway/Dockerfile` (caddy:2-alpine + the same Vite build,
 `deploy/landing/Caddyfile`) serves it at `/`, so stray public traffic is absorbed by
-static file serving and never reaches the Go edge. Hash-named `/assets/*` are served
+static file serving and never reaches the Go edge. The landing shell carries the site's
+static SEO head — Russian title/description, the Open Graph card (Telegram/VK link
+previews), JSON-LD and a canonical link — with absolute URLs pinned to the production
+origin, so the test contour canonicalises to production instead of being indexed as a
+separate site; the SPA shell is `noindex`, and the landing always boots in Russian (no
+browser-language detection — crawlers render with arbitrary languages). The favicon set,
+`og-image.png` and `robots.txt` ship unhashed from `ui/public/` (generated by
+`assets/icons/`, same tile design as the VK loader). Hash-named `/assets/*` are served
 `immutable` (a relaunch is a cache hit, not a re-download); the HTML shells are
 `no-cache` so a new deploy is picked up — both containers apply the same caching. An
 in-compose **caddy** is the contour's edge: it owns a single `/_gm` Basic-Auth and
--- a/Show More
+++ b/Show More