release: v1.18.0 — /support command in the Telegram bot #252

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developer merged 2 commits from development into master 2026-07-13 07:39:06 +00:00

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developer commented 2026-07-13 07:37:34 +00:00

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Promote development → master.

Contents (development is ahead of master by exactly this):

• feat(telegram): /support command — a fixed support-desk info reply (operators' hours + what to include), localized ru/en, private-chat only, listed in the bot command menu, intercepts before the support relay (#251).

Release: v1.18.0 (minor — one new feature, no breaking change).

Prod-safety: pure bot code — no schema / wire / migration / dictionary change; no PRERELEASE.md steps. Prod deploy stays manual (workflow_dispatch, confirm=deploy) after this merge + the v1.18.0 tag; the bot rolls per-service, health-gated, auto-rollback.

CI on this PR is test-only (no auto-deploy on a master PR).

Promote `development` → `master`. **Contents** (development is ahead of master by exactly this): - feat(telegram): `/support` command — a fixed support-desk info reply (operators' hours + what to include), localized ru/en, private-chat only, listed in the bot command menu, intercepts before the support relay (#251). **Release: v1.18.0** (minor — one new feature, no breaking change). **Prod-safety:** pure bot code — **no schema / wire / migration / dictionary** change; no `PRERELEASE.md` steps. Prod deploy stays **manual** (`workflow_dispatch`, `confirm=deploy`) after this merge + the `v1.18.0` tag; the bot rolls per-service, health-gated, auto-rollback. CI on this PR is test-only (no auto-deploy on a master PR).

developer added 2 commits 2026-07-13 07:37:35 +00:00

feat(telegram): add /support command with support-desk info reply ... e0360c98e2

Intercept /support in the main bot with a dedicated handler (registered
like /start), replying with a fixed support-desk info message: the
operators' working hours and what to include (a description and, when
possible, screenshots). The reply is Russian or English by the sender's
reported Telegram language, and the command is listed in the bot's
command menu (localized).

Being a dedicated handler, it intercepts /support before the support
relay, so the command line itself is not forwarded into an operator
topic while the user's following description still is.

Update the telegram README and FUNCTIONAL.md (+ _ru mirror).

Merge pull request 'feat(telegram): add /support command with support-desk info reply' (#251) from feature/telegram-support-command into development 93ccc8c449

owner approved these changes 2026-07-13 07:37:42 +00:00

developer merged commit 3456a0b3ff into master 2026-07-13 07:39:06 +00:00

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Reference: developer/scrabble-game#252