Users who DM the bot anything but /start are relayed into a private
forum supergroup, one topic per user. Operators (the chat's admins)
reply in the topic and the bot copies it back to the user; an info card
opening each topic carries a Block/Unblock toggle and a Clear button.
State is a small JSON file on a new /data volume — the bot host has no
database. Off by default (TELEGRAM_SUPPORT_CHAT_ID=0): the prod bot is
unchanged until the operator sets the chat id and adds the bot as a
forum admin.
- internal/support: concurrency-safe JSON store (topic map, block list,
relayed message ids) with field-targeted mutators and atomic save
- bot/support.go: relay both ways via copyMessage, short-TTL admin
cache, callback buttons, per-user topic-create lock, loop guard
(skip the bot's own posts), reopen a deleted topic on the next message
- config + compose + CI/prod-deploy: TELEGRAM_SUPPORT_CHAT_ID per
contour + TELEGRAM_SUPPORT_STATE_DIR; bot-state named volume; /data
pre-owned by UID 65532 so a fresh volume is writable under distroless
- docs: ARCHITECTURE §15 + decision record, FUNCTIONAL (+ru), README